Siebel Crm On Demand Medical Demo

Oracle Siebel CRM On Demand Life Sciences Edition Medical Solution Demonstration: Novamed

Novamed Users Eric Carlson [email_address] Role: Executive Leslie Jones [email_address] Role: Service Mgr Sue Morgan [email_address] Role: LS Sales and Mktg Mgr Sam Reed [email_address] LS Sales Rep Mark Rogers [email_address] LS Sales Rep 2 Kevin Singh [email_address] Role: Service Rep Logan Robinson [email_address] Role: Service Rep Anne Atkins [email_address] Role: LS Administrator

Description of Dataset ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Dynamic Sales Planning and Execution Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Step 1: UI and Homepage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7:00 am Wednesday, December 20 Synergy Life Sciences Sales Representative, Sam Murphy Every morning, Sam logs into his Siebel CRM OnDemand Life Sciences application to prepare for his busy day on the road. Using his customized home page, Sam reviews his appointments, familiarizes himself with new Sales Solutions, learns about the upcoming product launch and assesses his key accounts using embedded analytics. Today, Sam needs to deliver inventory to Albany General Hospital, call on Dr. Marx at OC Hospital and meet with his Team for Sales Planning.

Step 2: Accounts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7:02 am Wednesday, December 20 Synergy Life Sciences Sales Representative, Sam Murphy To prepare for his call on Albany General Hospital, Sam reviews the account data, noting the address for delivery, the contact information for the Charge Nurse and the status of pending Service Requests. In addition, since Sam will be on the surgical floor, he may run into Dr. Albright, a key influencer of the department’s product preferences. Therefore Sam prepares for a potential, impromptu sales call by noting that Albany General Hospital is a member of the Premier Healthcare GPO network, and that they have recently purchased a Dia-Pro system and other products from Synergy’s Coronary Product line. With the Siebel CRM OnDemand Life Sciences Edition, Sam can quickly and easily gain a 360 degree view of his customers including their complex hospital and physician relationships.

Account Related Information: Key Items ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Based on customer’s business, point out specific applets:

Account Related Information: Additional Items ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Based on customer’s business, point out specific applets:

Step 3: Contacts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7:10 am Wednesday, December 20 Synergy Life Sciences Sales Representative, Sam Murphy Next, Sam is going to see Dr. Marx at OC Hospital to discuss the new Symphony Remote Surgical System. As he reviews Dr. Marx’s contact profile, he makes a mental to note to follow up on the MedEd event invitation and to thank Dr. Marx for referring Dr. Simons to Synergy. Sam also notes the lab location, reviews Dr. Marx’s hospital affiliations, and scans the recent activities performed by sales team. Gaining a complete picture of physicians across multiple touch points is critical to Sam’s success in influencing medical purchasing decisions.

Contact Related Information: Key Items ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Based on customer’s business, point out specific applets:

Contact Related Information: Additional Items ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Based on customer’s business, point out specific applets:

Step 4: Offline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7:30 am Wednesday, December 20 Synergy Life Sciences Sales Representative, Sam Murphy Now that he’s prepared for the day, Sam synchronizes his Siebel CRM OnDemand Life Sciences data to his offline client and heads out the door.

Step 5: Call Detail ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5:40 pm Wednesday, December 20 Synergy Life Sciences Sales Representative, Sam Murphy When Sam returns to his home office, he synchronizes the changes he made to his offline data back to the Siebel CRM OnDemand Life Sciences application. He records the details of the day’s sales calls, including the Sales Solutions he presented, the forms he completed, and the next steps, which keeps his sales team and management current on the customer-related activities.

Step 6: Manage MedEd Event ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5:55 pm Wednesday, December 20 Synergy Life Sciences Sales Representative, Sam Murphy When Sam returns to his home office, he records the details of the day’s sales calls, including updates to information on his upcoming MedEd event. He changes Dr. Marx’s status to “confirmed,” and adds Dr. Albright to invitee list.

Step 7: Wrap Up ,[object Object],[object Object],[object Object],[object Object],Wrap Up Gaining a complete picture of hospitals, physicians, their complex relationships and purchasing behavior, and being empowered to execute in a mobile environment is a Life Sciences CRM best practice which enables Sam and his sales team to collaboratively increase productivity and profitability.

Additional Topics (Optional): Sales Process Coach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Additional Topics (Optional): Territory Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Additional Topics (Optional): Analytics focusing on Answers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Additional Topics (Optional) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Value Proposition for Medical OnDemand ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Medical Industry Segments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Siemens Medical GE Healthcare Abbott Labs STERIS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],J&J Cordis Medtronic Boston Scientific Guidant ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],McKesson Cardinal Health Fisher Scientific Invitrogen ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tyco Healthcare J&J EES Dade Behring Baxter Devices Equipment Supplies Distributors

Medical Industry Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Selling into the Medical Industry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Selling into the Medical Industry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Medical OnDemand Q4 2004 Release Features ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Siebel Crm On Demand Medical Demo

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