This document summarizes business and job seeker resources available at two public libraries - Arlington Heights Memorial Library and Schaumburg Township District Library. It provides an overview of the business reference services offered, including assistance with company research, industries, marketing, and business planning. Career resources for job seekers like resume reviews, job search databases, and networking events are also described. Examples of outreach initiatives and partnerships with local organizations to support local businesses and job seekers are provided.
Library Resources for Business & Job Seekers-Presented at PLA Conference 2014
1. Library Resources for
Business and Job Seekers
Public Library Association Conference
March 14, 2014
Presented by:
Shannon Distel, Arlington Heights Memorial Library
Patricia Smolin, Schaumburg Township District Library
2. Business Reference
Definition according to Tana Elias, Business Librarian
at Madison Public Library:
“Business reference starts with standard
company, industry, and financial information, but often
quickly expands to include the subject areas of health
and medicine, science and technology, law, computer
troubleshooting, marketing, web design and any one of
hundreds of industries.”
3. We source and navigate
Accounting/Tax
Companies
Competitors
Economics/Nat’l, Global
Entrepreneurship
Finance/Investment
Industry Research
International Business
Management/Leadership
Marketing
Public Relations/
Communications
Social media/advertising
4. Where we excel…
Outreach & Community Initiatives
We are exceptional listeners
We are prepared
Support and promotion
We offer space and hospitality
We are Smart Santas: Miracle on 34th St.
Who has what we/patrons need?
5. STDL Business Services
History: kept on pace with the village's fast-growing
neighborhoods and business districts since the early
1970s.
Extensive print reference collection
Active membership in 3 Chambers
(SBA, HE, HP), Community and Village events
Local business & career networking events
Business programming
SCORE, local business speakers, MSW, Fed
Reserve
Monthly Business eNewsletter , Business Sparks
Active presence in It’s Just Business blog, LinkedIn
Book a Librarian: one-on-one reference appointments
6. AHML Business Services
Business Bytes presentations
Bi-monthly programs on social media & technology
Business Programming
SCORE, local business speakers, MSW
Monthly Business eNewsletter
One-on-one appointments
Active membership in local Chamber of Commerce
Presentations to community groups, Small Business
Development Center, local colleges, organizations and
career groups
Local business and career networking events
7. Neighboring Libraries
Business Services
Mount Prospect Public Library, Downtown Business Initiative
Partnership with the Library, Downtown Merchants
Association, Chamber, Village of Mt. Prospect
Library contributes the educational piece for business plan
development, using e-sources for online business
directories, generated leads/customizing lists
Mount Prospect Public Library, Jump Start Your Business
Library partners w/Chamber, open Library early, recruit speakers or
present on Library sources/tools
Mount Prospect Public Library, Show Your Card
Free marketing for participating businesses in September
Barrington Area Library, video profiles for local businesses:
http://balibrary.org/business/videos/
8. Library Instruction
Computer class and one-on-one appointments
Websites and blogs
Business branding/marketing
Ecommerce sites
Mobile apps
Databases
Social media tools
Facebook, Twitter, Instagram, Hootsuite, LinkedIn, Pinterest, Go
ogle +, Foursquare
Video and Digital Studio production
Social media management tools (Hootsuite)
9. Company Information/
Marketing Lists
Sources Outcomes
Business Source Premier news, market reports
Corporate Affiliations profiles, company & executive lists, contacts,
email addresses
Hoovers profiles, lists, contacts
Gale Business/Company business plans, history
LexisNexis profiles, company lists, contacts
Plunkett’s profiles, industry reports
Public Records real estate, new business licenses, transfers,
background checks
Reference USA profiles, resident and company lists, jobs
Free Resources: Corporate LLC, EDGAR (SEC filings), Annual reports,
Company websites
10. AHML Jobs & Careers
Job Seekers Series
Job and career resources in the Library’s Business
Center
One-on-one appointments
Databases, job search, LinkedIn
Outreach
Resume reviews
Community resources
11. STDL Jobs & Careers
Outreach
Partnerships with local job organizations
Community resources
Resume reviews by appointment
Ongoing job programs
One-on-one appts
Tutor.com, Jobs & Career Accelerator
Generate lists of target companies
(RefUSA/Indeed)
Job postings (In Jobs/Careers Center)
12. Resources
Small Business Development Center
http://www.sba.gov/content/small-business-development-centers-sbdcs
Join BRASS, a division of RUSA
Online discussion forum, webinars (e.g. private company info, competitive
intelligence)
Email list/BUSLIB-L Network with other business reference librarians.
http://lists.nau.edu/cgi-bin/wa?SUBED1=BUSLIB-L&A=1
BIG/Business Interest Group (Northwest Suburbs of Chicago)
Support and idea sharing with 15 neighboring public libraries
Your Community
Attend Village meetings, business openings, job fairs, Chamber events
Book recommendation: Making Sense of Business Reference by Celia Ross
Symbaloo
http://www.symbaloo.com/mix/businessservicesresources
http://www.symbaloo.com/mix/jobamp-careerresources
Notes de l'éditeur
Delete and replace with slide #3?
Economic CensusCreating new business/business plan development
Let’s remember what we do!Outreach requires networking and relationship building within the community, we don’t stay insideWhat organizations do we connect to? Village, Rotary, Chamber, We respond – job seekers 2008-2012+Prepared to listen - We are exceptional listeners, neutral, participatory, action-orientedWe are prepared: With sources, demonstrated use, suggested use We rally support and know how to promote on a shoestringWe offer space and hospitality within the library Be ready with topics in your pocketGeneral Business services, General Career/Jobs servicesMiracle on 34thst.: We connect and openly share who we know and who we can connect
PS-slide
Create and design sites to conduct sales transactionsDemo our own products – introduce uses for
Partnership with local organization: (workNet Power Employment workshops)Community Resources: (CEDA, hospitals, places of worship, nonprofits, associations)
SBDC: 900 service sites nationwideSince July 2007, BUSLIB-L has been hosted at Northern Arizona University in Flagstaff, Arizona, USA./approx. 2000 subscribersYour Community: meetings on economic development