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Client Social Media Live
       Case Study
Case study by SLAM Marketing
Facebook 28 Day Impressions Comparison
              Weekly Average Total Impressions
35000

30000

25000

20000

15000                                                    Average 28 Day Total Impressions

10000

 5000

    0
            Previous 3 weeks         Week of campaign


  For the month, we saw a 70% increase in the weekly average number of
  total impressions during the campaign period. That represents a 70%
  increase in brand exposure.
Facebook Lifetime Post Total Reach
                  (Unique Users)
  600

  500

  400

  300
                                                        Lifetime Post Total Reach Lifetime The
  200                                                   number of people who saw your Page post.
                                                        (Unique Users)
  100

    0




• Lifetime total post reach for the 3 weeks (1/7/12-25/7/12) prior to the campaign
  period was 654 people reached.
• For the campaign period (26/7/12-31/7/12) lifetime total post reach was 8213.
• That represents a 1255% increase in people reached on the previous period.
Facebook Average 28 day Total
                              Engagement.
       1750

       1700

       1650

       1600                                            Average 28 day Total Engagement.
                                                       Engagement includes clicks and stories
       1550
                                                       created from your page content
                                                       (comments, likes, shares).
       1500

       1450

       1400
                Previous 3 weeks    Week of campaign


For the campaign period, we saw a 113% increase in average 28 day total
engagement on the previous period. This increases the brands likelihood of being
“top of mind” for a customer purchase of the brands products or services.
Facebook Total Talking About This
 25


 20


 15


 10                                                            Total Talking About This Likes.
                                                               Comments, shares etc.

 5


 0




Of the total number of people sharing stories about the client’s page, 82% of the
shared stories occurred during the campaign. This shows that their was a high level
of user activity and engagement in comparison to previous times due to the live
social media occurring.
Facebook Daily Total Reach (Unique Users)
1200

1000

 800

 600
                                                         Daily Total reach Daily The number of
                                                         people who have seen any content
 400                                                     associated with your Page. (Unique Users)

 200

   0




This graph shows a 315% increase in the number of people who saw content
associated with your page, including photos, status updates, video, etc. for the
campaign period.
Most importantly this shows how far the clients brand was exposed to new and
existing potential customers from a single live social media coverage of an event.
Facebook Daily Viral Reach
800
700
600
500
                                                         Daily Viral reach Daily The number of people
400                                                      who saw your Page or one of its posts from
                                                         a story published by a friend. These stories
300                                                      include liking your Page, posting to your
200                                                      Page's Wall, liking, commenting on or
                                                         sharing one of your Page posts, answering
100
  0




This graph shows a 308% increase in daily viral reach for the campaign period.
Viral Reach is essential for finding new customers as it stimulates referrals
through friends of friends. The more fun and interactive the content the more
likely it is to create viral reach.
Facebook Daily Total impressions
16000

14000

12000

10000

8000
                                                          Daily Total impressions Daily The number of
                                                          impressions seen of any content associated
6000
                                                          with your Page. (Total count)
4000

2000

    0




  Impressions are how many times any page content has been seen by a user
  also called total brand exposure. In this graph we see a 1196% increase for
  the campaign period.
Facebook Daily Page consumptions (Total count)
700

600

500

400                                                       Daily Page consumptions Daily The number
                                                          of clicks on any of your content. Clicks
300                                                       generating stories are included in "Other
                                                          Clicks." Stories generated without clicks on
200                                                       page content (e.g., liking the page in
                                                          Timeline) are not included. (Total count)
100

  0




In this graph we see a 1165% increase in consumption for the campaign period.
Also known as interactions, consumption shows user interaction which helps to
keep the brand “top of mind” for purchases of client related products and services
Twitter Total impressions
12000

10000

 8000

 6000
                                                            Total impressions: Combined
 4000                                                       number of potential users that saw
                                                            any content associated with the
 2000                                                       Twitter profile.

    0




For the campaign period we saw a 1462% increase in the total number of
impressions from the previous period.
Summary
• SLAM’s Social Media Live program is interactive journalism and brand
  marketing specifically designed for social media. As such it creates
  fantastic user engagement, deep brand reach and “top of mind” brand
  longevity to existing fans and potential new ones.
• This high level of user engagement between fans and friends of
  fans, creates the perfect environment to increase the likelihood of sales
  of the clients product or services by referral, directly and indirectly.
• By using all the clients social media tools at once customers feel like they
  have a better, closer, more dynamic relationship with the brands they
  love and are more likely to consider the brand during a decision making
  process just by feeling like they are able to be there, even if it is only
  online.

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SLAM Strategy Social Media Live - Case Study

  • 1. Client Social Media Live Case Study Case study by SLAM Marketing
  • 2. Facebook 28 Day Impressions Comparison Weekly Average Total Impressions 35000 30000 25000 20000 15000 Average 28 Day Total Impressions 10000 5000 0 Previous 3 weeks Week of campaign For the month, we saw a 70% increase in the weekly average number of total impressions during the campaign period. That represents a 70% increase in brand exposure.
  • 3. Facebook Lifetime Post Total Reach (Unique Users) 600 500 400 300 Lifetime Post Total Reach Lifetime The 200 number of people who saw your Page post. (Unique Users) 100 0 • Lifetime total post reach for the 3 weeks (1/7/12-25/7/12) prior to the campaign period was 654 people reached. • For the campaign period (26/7/12-31/7/12) lifetime total post reach was 8213. • That represents a 1255% increase in people reached on the previous period.
  • 4. Facebook Average 28 day Total Engagement. 1750 1700 1650 1600 Average 28 day Total Engagement. Engagement includes clicks and stories 1550 created from your page content (comments, likes, shares). 1500 1450 1400 Previous 3 weeks Week of campaign For the campaign period, we saw a 113% increase in average 28 day total engagement on the previous period. This increases the brands likelihood of being “top of mind” for a customer purchase of the brands products or services.
  • 5. Facebook Total Talking About This 25 20 15 10 Total Talking About This Likes. Comments, shares etc. 5 0 Of the total number of people sharing stories about the client’s page, 82% of the shared stories occurred during the campaign. This shows that their was a high level of user activity and engagement in comparison to previous times due to the live social media occurring.
  • 6.
  • 7. Facebook Daily Total Reach (Unique Users) 1200 1000 800 600 Daily Total reach Daily The number of people who have seen any content 400 associated with your Page. (Unique Users) 200 0 This graph shows a 315% increase in the number of people who saw content associated with your page, including photos, status updates, video, etc. for the campaign period. Most importantly this shows how far the clients brand was exposed to new and existing potential customers from a single live social media coverage of an event.
  • 8. Facebook Daily Viral Reach 800 700 600 500 Daily Viral reach Daily The number of people 400 who saw your Page or one of its posts from a story published by a friend. These stories 300 include liking your Page, posting to your 200 Page's Wall, liking, commenting on or sharing one of your Page posts, answering 100 0 This graph shows a 308% increase in daily viral reach for the campaign period. Viral Reach is essential for finding new customers as it stimulates referrals through friends of friends. The more fun and interactive the content the more likely it is to create viral reach.
  • 9. Facebook Daily Total impressions 16000 14000 12000 10000 8000 Daily Total impressions Daily The number of impressions seen of any content associated 6000 with your Page. (Total count) 4000 2000 0 Impressions are how many times any page content has been seen by a user also called total brand exposure. In this graph we see a 1196% increase for the campaign period.
  • 10. Facebook Daily Page consumptions (Total count) 700 600 500 400 Daily Page consumptions Daily The number of clicks on any of your content. Clicks 300 generating stories are included in "Other Clicks." Stories generated without clicks on 200 page content (e.g., liking the page in Timeline) are not included. (Total count) 100 0 In this graph we see a 1165% increase in consumption for the campaign period. Also known as interactions, consumption shows user interaction which helps to keep the brand “top of mind” for purchases of client related products and services
  • 11. Twitter Total impressions 12000 10000 8000 6000 Total impressions: Combined 4000 number of potential users that saw any content associated with the 2000 Twitter profile. 0 For the campaign period we saw a 1462% increase in the total number of impressions from the previous period.
  • 12. Summary • SLAM’s Social Media Live program is interactive journalism and brand marketing specifically designed for social media. As such it creates fantastic user engagement, deep brand reach and “top of mind” brand longevity to existing fans and potential new ones. • This high level of user engagement between fans and friends of fans, creates the perfect environment to increase the likelihood of sales of the clients product or services by referral, directly and indirectly. • By using all the clients social media tools at once customers feel like they have a better, closer, more dynamic relationship with the brands they love and are more likely to consider the brand during a decision making process just by feeling like they are able to be there, even if it is only online.