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THIS IS YOUR
[BRAIN]
Happy
Sad
At Rest
After 20
Minute
Walk
On Drugs
Afraid
NonViolence
Violence
Pinky
and the
Brain
Pinky: Gee, Brain, what
do you want to do
tonight?
Brain: The same thing we
do every night, Pinky - try
to take over the world!
WORLD
DOMINATION
with

NEUROMARKETING
The ART and
SCIENCE of
NEUROMARKETING
Sheridan Orr,
Head of Global Product
Marketing
Professional Marketer
Neuroscience Hobbyist
80’s Enthusiast

@Sheridanorr
Sheridan.Orr@ChannelAdvisor.com
My Mom’s Brain
Call to Action

• 2 fMRI machines
• Team of
neuroscientists
Budget Request

• 2 fMRI machines
($2.4 Million)
• Team of
neuroscientists
($500K Annually)
Objectives

• Is neuromarketing
voodoo science?
• Who used
neuromarketing? Who
should have?
• What can you do?
IS
NEUROMARKETING
VOODOO SCIENCE?
Truth Machine
Fourteen areas of the brain,
including the anterior
cingulate cortex (top yellow
dot) and the hippocampus
(bottom), were active when
subjects lied; seven areas
were active when subjects
told the truth.
Proof of Purchase
When areas of the brain
associated with product
preference and evaluation of
gains and losses--the nucleus
accumbens (right red dot) and
the medial prefrontal cortex
(left), respectively--were
activated, the person bought a
product 60% of the time.
Big Love
Early stage romantic love is about
motivation and reward, since it
lights up subcortical reward
regions like the right ventral
tegmental area (top blue dot) and
dorsal caudate area (bottom).
Subjects in more extended
romantic love showed more
activity in the ventral pallidum
(middle).
Oops, I Did It Again
When subjects made errors
with consequences the rostral
anterior cingulate cortex
(rACC, orange dot) was much
more active. It was less active
when mistakes carried no
penalty. The rACC's
involvement suggests the
importance of emotions in
making decisions.
Better to Give
The caudate nucleus (right
green dot) and nucleus
accumbens (left), the same
regions that fire when basic
needs like hunger and social
contact are met, were
activated when subjects saw
some of their tax money go to
charity.
WHO USES
NEUROMARKETING?

AND WHO SHOULD
HAVE?
Super Bowl 2007
• Dolphin Stadium
• Colts v Bears
• Peyton Manning doesn’t suck
• Colts win
Super Bowl 2007
• Emerald Nuts loses
• $2.6 Million in Ad Spend
• Ad by Goodby Silverstein (Digital
Agency of the Year in 2006)
Previously, the scientists had studied the brains
of those of religious faith, and they found that,
as Riley puts it: “The Apple products are
triggering the same bits of [Brooks'] brain as
religious imagery triggers in a person of faith.”
“Previously, the scientists had
studied the brains of those of
religious faith, and they found that,
as Riley puts it: “The Apple
products are triggering the same
bits of brain as religious imagery
triggers in a person of faith.”
LESSONS FROM
NEUROMARKETING
THAT YOU CAN USE
Motion
Novelty
Novelty
Emotion
Wikitiki
Ronobos
$50
Your Savings by Attending

2 fMRI machines
($2.4 Million)
Team of neuroscientists
($500K Annually)
$2.9 Million
Failed Super Bowl Ad
• $2.6 Million in Ad Spend
• Ad by Goodby Silverstein ($500K)
• $3.1 Million
Career Survival
• Not being a HBR case study on
what not to do?

Priceless

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AMA: The Art and Science of Neuromarketing