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What is Digital PR ?
By Shilpi Dubey Pathak
Director – Client Services & Marketing Strategies
HGS Interactive
Copyright – Shilpi Dubey Pathak
Digital PR Goals
 The goal of Digital PR is to create and build an online presence that
correctly reflects what the brand stands for, it’s innovations and
campaigns; and to build relationships with its customers, stakeholders
and influencers so that it can develop and foster the favorable operating
climate
 Digital PR is all about combining traditional PR with content
marketing, social media and search - transforming static news into
conversations and bypassing media to speak directly to your target
audience online
 Once the brand establishes itself on Owned and Paid Media platforms,
the next step is to focus on Earned Media. The techniques include SEO,
content marketing, native advertising, online newsrooms, partnerships,
influencer management , blogger outreach and online media coverage.
Copyright – Shilpi Dubey Pathak
Digital PR through Earned Media
Source : http://www.previewnetworks.com
Copyright – Shilpi Dubey Pathak
What is Earned Media
Source : http://fitzgeraldmarie.wordpress.com
Copyright – Shilpi Dubey Pathak
Target Audience
Aware &
Informed
Aware
but not
informed
Unaware
Create awareness on online
front along with prominent
presence on social media
Maintain and sustain their
interest through continuous
engagement and visibility
Bring your activities in notice
through better reach & recall
and convert into fans or
followers
Copyright – Shilpi Dubey Pathak
What is Earned Media
 Earned media is the result of our owned, paid, and
participatory media programs and is reflected in the blog
posts, tweets, status updates, comments, and ultimately
actions of our consumers, peers, and influencers.
 Earned media is linked to owned media campaigns as well as
proactive initiatives that attempt to incite viral and word-of-
mouth activity.
 Garnered visibility is also tied to communications and public
relations programs as they continually seek to gain the
attention of reporters, bloggers, analysts, and influencers
who can drive awareness and behavior.
Copyright – Shilpi Dubey Pathak
Scope of Work
 Influencer Management - Bloggers & Online journalists
engagement and participation
 Content or Native Advertising
 Forum management
 Creation, optimization and distribution of press releases
online (web releases)
 SEO management and optimization
 Search and Social media monitoring
 ORM
Copyright – Shilpi Dubey Pathak
Influencer Management
 Through primary and secondary research(Social CRM), we
identify, evaluate, prioritize and benchmark the perceptions and
attitudes of leading influencers in each of these areas:
 Buyer/Key Target Influencers: make final purchasing decisions or
take final actions leading to a desired change
 Ultimate Influencers: most likely to exercise maximum positive
influence over buyer/key targets
 Determined Detractors: most likely to exercise maximum
negative influence over buyer/key targets
 Initial Influencers: most likely to have the greatest impact on the
buyer/key targets, ultimate influencers and determined detractors
Copyright – Shilpi Dubey Pathak
How do we manage Influencers
 Blogger and Online Journalist
engagement is important to maintain
good relationships among the key
influencers online
 Well-optimized and linked blog posts
can rank well in the search engines
making them easy to find for
journalists/bloggers/Influencers
researching stories
 Organize influencer led
online/integrated activities using an
emotional connect with the brand plug
in
Copyright – Shilpi Dubey Pathak
Content/ Native Advertising
 Building one good story and sending it to media outlets is
no longer acceptable.
 The story should be looked as a tool to create and leverage
more content, creating multiple versions of the story to be
reused and retargeted in the various media outlets online
Content is king, and it should never be
used one time, because it is the context of
the content you need to constantly work to
achieve
Copyright – Shilpi Dubey Pathak
Time to go Native
 Any brand as an advertiser should attempt to gain attention
by providing content in the context of the user's experience
 We should make it a practice of using content to build trust
and engagement with would-be customers.
 Native advertising can be a promoted tweet on Twitter,
suggested post on Facebook or one of those full-page ads
between Flipboard pages, but more commonly it is about
how brands now work with online publications to reach
people.
Copyright – Shilpi Dubey Pathak
Stats on Native Advertising
Native content tends to aspire more to going viral
- Felix Salmon, Reuters in The Native Matrix
Native ads are viewed for the same amount of
time as editorial content and is much more
likely to be shared than a banner ad.
(32% versus 19% of respondents said they would do so).
– IPG Media Lab
Copyright – Shilpi Dubey Pathak
Forum Management
 Forums and structured, focused communities offer a great
deal of value, representing a concentrated audience of the
people that the brand probably wants to reach. They are
engaging now, around your company, your products and
your industry.
 Distribution of news/ campaign content on various relevant
online forums and managing/participation in relevant
discussions is a key element of digital PR
Copyright – Shilpi Dubey Pathak
Creation, optimization and distribution of
Press Releases online
• Initiate stories around the
campaigns of the brand and
disseminate web releases
• Optimize Press Release and
news content for relevant and
popular phrases which will help
that content to rank well in
the search engines
• Target media:
Campaign India
Exchange4Media
Impact
Afaqs
Pitch
Bestmediainfo
adgully.com
Copyright – Shilpi Dubey Pathak
SEO Management & Optimization
 Optimizing all of the brand’s digital assets with relevant
keywords and either promoting or submitting to vertical
search engines to provide additional exposure to Media
 Optimizing more than standard text content for PR creates
additional entry points to news content and can improve
search based discovery
“If it can be searched on, it can be optimized”
Copyright – Shilpi Dubey Pathak
Search & Social Media Monitoring
 To help the online PR, effectively monitor brand reputation,
we set up free alerts using tools like Google Alerts, Social
Mention or Twitter to watch for mentions of their brand
name, competitor‘s names, industry news, and important
key names
 Social media monitoring and Monitoring search engine
rankings of news content to provide important feedback for
news optimization on efforts and to improve search traffic
effectiveness
Copyright – Shilpi Dubey Pathak
ORM
 Online Reputation management is
the under standing or influencing
the business' s reputation
 Online reputation will become
more and more important as
online users increase at
exponential rate and become
more and more connected with
each other via various devices and
online media
 We counter, improve or eliminate
the unfavorable material with
favorable content to improve the
brand’s credibility
Source: http://www.toprankblog.com
Copyright – Shilpi Dubey Pathak
Know More -
Linkedin - Shilpi Dubey Pathak
Twitter - @ShilpiDPathak
Email – shilpidpathak@aol.com
Blog - Khabriaunty.wordpress.com
Copyright – Shilpi Dubey Pathak

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What is Digital PR ? - by Shilpi Dubey Pathak

  • 1. What is Digital PR ? By Shilpi Dubey Pathak Director – Client Services & Marketing Strategies HGS Interactive Copyright – Shilpi Dubey Pathak
  • 2. Digital PR Goals  The goal of Digital PR is to create and build an online presence that correctly reflects what the brand stands for, it’s innovations and campaigns; and to build relationships with its customers, stakeholders and influencers so that it can develop and foster the favorable operating climate  Digital PR is all about combining traditional PR with content marketing, social media and search - transforming static news into conversations and bypassing media to speak directly to your target audience online  Once the brand establishes itself on Owned and Paid Media platforms, the next step is to focus on Earned Media. The techniques include SEO, content marketing, native advertising, online newsrooms, partnerships, influencer management , blogger outreach and online media coverage. Copyright – Shilpi Dubey Pathak
  • 3. Digital PR through Earned Media Source : http://www.previewnetworks.com Copyright – Shilpi Dubey Pathak
  • 4. What is Earned Media Source : http://fitzgeraldmarie.wordpress.com Copyright – Shilpi Dubey Pathak
  • 5. Target Audience Aware & Informed Aware but not informed Unaware Create awareness on online front along with prominent presence on social media Maintain and sustain their interest through continuous engagement and visibility Bring your activities in notice through better reach & recall and convert into fans or followers Copyright – Shilpi Dubey Pathak
  • 6. What is Earned Media  Earned media is the result of our owned, paid, and participatory media programs and is reflected in the blog posts, tweets, status updates, comments, and ultimately actions of our consumers, peers, and influencers.  Earned media is linked to owned media campaigns as well as proactive initiatives that attempt to incite viral and word-of- mouth activity.  Garnered visibility is also tied to communications and public relations programs as they continually seek to gain the attention of reporters, bloggers, analysts, and influencers who can drive awareness and behavior. Copyright – Shilpi Dubey Pathak
  • 7. Scope of Work  Influencer Management - Bloggers & Online journalists engagement and participation  Content or Native Advertising  Forum management  Creation, optimization and distribution of press releases online (web releases)  SEO management and optimization  Search and Social media monitoring  ORM Copyright – Shilpi Dubey Pathak
  • 8. Influencer Management  Through primary and secondary research(Social CRM), we identify, evaluate, prioritize and benchmark the perceptions and attitudes of leading influencers in each of these areas:  Buyer/Key Target Influencers: make final purchasing decisions or take final actions leading to a desired change  Ultimate Influencers: most likely to exercise maximum positive influence over buyer/key targets  Determined Detractors: most likely to exercise maximum negative influence over buyer/key targets  Initial Influencers: most likely to have the greatest impact on the buyer/key targets, ultimate influencers and determined detractors Copyright – Shilpi Dubey Pathak
  • 9. How do we manage Influencers  Blogger and Online Journalist engagement is important to maintain good relationships among the key influencers online  Well-optimized and linked blog posts can rank well in the search engines making them easy to find for journalists/bloggers/Influencers researching stories  Organize influencer led online/integrated activities using an emotional connect with the brand plug in Copyright – Shilpi Dubey Pathak
  • 10. Content/ Native Advertising  Building one good story and sending it to media outlets is no longer acceptable.  The story should be looked as a tool to create and leverage more content, creating multiple versions of the story to be reused and retargeted in the various media outlets online Content is king, and it should never be used one time, because it is the context of the content you need to constantly work to achieve Copyright – Shilpi Dubey Pathak
  • 11. Time to go Native  Any brand as an advertiser should attempt to gain attention by providing content in the context of the user's experience  We should make it a practice of using content to build trust and engagement with would-be customers.  Native advertising can be a promoted tweet on Twitter, suggested post on Facebook or one of those full-page ads between Flipboard pages, but more commonly it is about how brands now work with online publications to reach people. Copyright – Shilpi Dubey Pathak
  • 12. Stats on Native Advertising Native content tends to aspire more to going viral - Felix Salmon, Reuters in The Native Matrix Native ads are viewed for the same amount of time as editorial content and is much more likely to be shared than a banner ad. (32% versus 19% of respondents said they would do so). – IPG Media Lab Copyright – Shilpi Dubey Pathak
  • 13. Forum Management  Forums and structured, focused communities offer a great deal of value, representing a concentrated audience of the people that the brand probably wants to reach. They are engaging now, around your company, your products and your industry.  Distribution of news/ campaign content on various relevant online forums and managing/participation in relevant discussions is a key element of digital PR Copyright – Shilpi Dubey Pathak
  • 14. Creation, optimization and distribution of Press Releases online • Initiate stories around the campaigns of the brand and disseminate web releases • Optimize Press Release and news content for relevant and popular phrases which will help that content to rank well in the search engines • Target media: Campaign India Exchange4Media Impact Afaqs Pitch Bestmediainfo adgully.com Copyright – Shilpi Dubey Pathak
  • 15. SEO Management & Optimization  Optimizing all of the brand’s digital assets with relevant keywords and either promoting or submitting to vertical search engines to provide additional exposure to Media  Optimizing more than standard text content for PR creates additional entry points to news content and can improve search based discovery “If it can be searched on, it can be optimized” Copyright – Shilpi Dubey Pathak
  • 16. Search & Social Media Monitoring  To help the online PR, effectively monitor brand reputation, we set up free alerts using tools like Google Alerts, Social Mention or Twitter to watch for mentions of their brand name, competitor‘s names, industry news, and important key names  Social media monitoring and Monitoring search engine rankings of news content to provide important feedback for news optimization on efforts and to improve search traffic effectiveness Copyright – Shilpi Dubey Pathak
  • 17. ORM  Online Reputation management is the under standing or influencing the business' s reputation  Online reputation will become more and more important as online users increase at exponential rate and become more and more connected with each other via various devices and online media  We counter, improve or eliminate the unfavorable material with favorable content to improve the brand’s credibility Source: http://www.toprankblog.com Copyright – Shilpi Dubey Pathak
  • 18. Know More - Linkedin - Shilpi Dubey Pathak Twitter - @ShilpiDPathak Email – shilpidpathak@aol.com Blog - Khabriaunty.wordpress.com Copyright – Shilpi Dubey Pathak