3. 3
Services
Confidential
What is TACS?
Advantages:
•Minimal start-up costs
•No software to install
•Reduction in administrative costs
•Simple, easy-to-use web application with minimal training needs
•No agency fee
Travel Agents Commission System; an IP product now with Dell for the last 15 years
Providing a totally integrated solution that combines banking, PMS interfaces, data management, postage, distribution, customer service to many leading names in the leisure and hospitality industry
TACS the state of the art solution wherever commission payments are required. paying your crucial travel channel partners their full commissions thereby improving relationships by showing you value their contributions
•TACS Automated Helpdesk provides instant answers to agencies and properties
•One point billing
•Ability to pay commissions to over 200,000 agencies
4. 4
Services
Confidential
TACS Service line overview
Invoicing
One point invoicing Commissions Franchise fees GDS fees Booking fees Tour group billing GSA fees Frequency program Overrides Maintenance fees Customer service fees Usage fees Corporate billing VAT self billing
Financial Services
Global funds collection - Electronic debits - Wire receipt - Electronic credit Currency conversion Flexible billing cycles Local clearing checks Frequency redemptions Corporate booking payments Override payments Merchant model payments Multi-currency payments
Reporting
Self serve web
Performance reporting
Consortia
Overrides
Sales force
Location performance
Guest programs
Accounting
Taxes/VAT
Market segmentation
Variable commission
Global sales tracking
Auto help desk
Receipt & self billing
Agency reconciliation
Data Collection
Web data collection Location level Web data review Business rules application Taxes/VAT Market segments POS data Corporate billing Commission capping Conference/meeting
5. 5
Services
Confidential
Simplified process
Data received daily
From the customer data warehouse
Business rules applied
Special marketing program, VAT
Hotels review data online
Edit & add capability
Invoices created & delivered
VAT and all special programs detailed
Funds collected via debit or hotel EFT
Collected from the hotels themselves
Payment frequency twice monthly
7. 7
Services
Confidential
Key differentiators
Web data processing
Raw booking data management
One-point billing services
No agency fees to receive payments
Agency web access to payment history
Multi-currency payments
Electronic agency payments
Automated customer service
Process multiple travel channels
Tax, VAT capable and compliant
Consolidated agency payments
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Supplier
Dell
Competition
8. 8
Services
Confidential
Wins for the clients
Reduce centralized exception / manual processes
•All folio details provided on direct-bill, simplifying reconciliation
•No need to delay payment of invoice because of a disputed item
Single direct-bill
•Online invoice includes payments due to all owned / franchised properties
•Pay one invoice, in preferred currency
Client not burdened with manual process
•No vouchers or special cards to distribute
•No credit card needed at checkout
•Electronic payment of direct-bill by corporate, regional or business unit offices
•Manage administrative tasks more efficiently through implementation of internal billing reference codes
9. 9
Services
Confidential
Services & benefits for Travel Agencies
Services
Benefits
•No TACS fees for agencies to receive standard payments
•Agency access to data and reports over web
•TACS Automated Helpdesk
–Research and query capabilities
•On-line request and fulfillment of:
–Address changes
–Check re-issues
–Tax reports
–Payment method changes
–Payment delivery instructions
•TACS does not settle credit cards
–Not merchant of record
•Reduce expenses
–Reduction of accounting-related tasks, at branches and corporate offices
–Accounts receivable days outstanding reduced
–No software to install, use existing hardware and web browser
•Streamline processes
–Simple, easy-to-use web applications facilitate quick training for new users
–TACS Automated Helpdesk provides instant answers to agencies
–Extensive on-line and by-request reporting gives the agency and their partners the information they need, when they need it
10. 10
Services
Confidential
Services & benefits for Suppliers
Services
Benefits
•Totally integrated solution that combines
–Banking, PMS interfaces, data management
–Postage, distribution, customer service
•TACS maintains a database of agency preferences
–Payment delivery instructions
–Agency preferred currencies
–Agency branch consolidation requirement
•Access to an agency database of over 200,000 locations
•TACS Automated Helpdesk
–Research and query capabilities
•State-of-the-art service with no software to install
•Easy-to-use online interfaces
