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Best Practices in Deploying & Fulfilling Business VoIP

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Sigma Systems
Sigma Systems

Keys to deploying business VoIP for SMBs. Includes tips to ensure the effective provisioning, activation and service fulfillment of commercial services.

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Best Practices in Deploying and Fulfilling Business VoIP Services Michael Campbell, P. Eng. Director of Product Management, Solutions Sigma Systems [email_address]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SMB Business Voice Market ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*Kagan Research; Frost and Sullivan, **Buckingham Research
Business Voice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Complexity of Business Voice ,[object Object],[object Object]
Clear Roadmap ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planning and Plans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Voice Service Definition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Residential Voice Definition
Fulfillment Needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fulfillment Integration and Automation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SMB Admin Portal Example
Test, Test, Test ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training the Team ,[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?

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Best Practices in Deploying & Fulfilling Business VoIP

  • 1. Best Practices in Deploying and Fulfilling Business VoIP Services Michael Campbell, P. Eng. Director of Product Management, Solutions Sigma Systems [email_address]
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  • 11. SMB Admin Portal Example
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