ASUG 2010 presentation on how to integrate content and services into SAP Learning Solution / SAP Enterprise Learning

1. LSO Learning Partners – how to integrate content and services Simone Buchwald EPI-USE

2. 2 Learning Points Overview of content and application integration options in SAP Learning Solution / SAP Enterprise Learning Example: Integration of assessment application Questionmark using web services Example: Out-of the box integration of Adobe Connect as Virtual Classroom application E-Learning content integration using SCORM, AICC or web services Example: Integration of externally hosted content from Skillsoft at SAP (SAP as a customer)

3. 3 Overview Overview of Content & Service Integration Options Web Services – book, cancel, launch, track Integrate an assessment application e.g. Questionmark Integrate e-learning content e.g. Skillsoft Integrate virtual classroom services New with EHP2: out-of the box integration of Adobe Connect How to integrate e-Learning Content (without web services) Create and Import Content with the Authoring Environment New with EHP2: AICC and SCORM2004 New with EHP4: Rapid Content Publishing Quick & easy: Training Management – static link

4. 4 Overview Overview of Content & Service Integration Options Web Services – book, cancel, launch, track Integrate an assessment application e.g. Questionmark Integrate e-learning content e.g. Skillsoft Integrate virtual classroom services New with EHP2: out-of the box integration of Adobe Connect How to integrate e-Learning Content (without web services) Create and Import Content with the Authoring Environment New with EHP2: AICC and SCORM2004 New with EHP4: Rapid Content Publishing Quick & easy: Training Management – static link

5. 5 Content Integration Options Create your own content (SCORM compliant) SAP Authoring Environment and Content creation tools Import 3rd party content(SCORM /AICC* compliant)AICC* remote host call How does the content come into the LSO? Access hosted courses or learning services Web servicesAICC* remote host call Re-use already existing content that is not SCORM compliant Training Management integrate via static link *AICC /SCORM2004 asof EHP2

7. 8 Which partners are certified? e.g. LS-ELS 300 for web services

8. 9 Overview Overview of Content & Service Integration Options Web Services – book, cancel, launch, track Integrate an assessment application e.g. Questionmark Integrate e-learning content e.g. Skillsoft Integrate virtual classroom services New with EHP2: out-of the box integration of Adobe Connect How to integrate e-Learning Content (without web services) Create and Import Content with the Authoring Environment New with EHP2: AICC and SCORM2004 New with EHP4: Rapid Content Publishing Quick & easy: Training Management – static link

10. no need to import and maintain content

11. consistent end-user experience – learner works in familiar environment

12. updated learner profile in Enterprise Learning – all reporting options available

13. business processes of Enterprise Learning platform can be usedimportedself-paced courses Web ServicesAssessments Web Services- self-paced courses Web Services-online instructor-led 10

15. Integrate an external assessment tool and use the best of both worlds e.g. Questionmark, Comartis

16. Make use of the integrated Adobe Connect application (with SAP Enterprise Learning as of EHP2)

17. Integrate Virtual Classroom / Virtual Meeting tools other than Adobe Connect

19. 13 Web Services Outline II – Learning Progress

21. Web Services cover:

22. booking/registering to an assessment

23. option to cancel again

24. start the assessment

27. Set-up an external training provider for Questionmark

28. Specify which services will be used for Questionmark (book, cancel, launch, which method to use for learning progress)

29. Create company for Questionmark

30. Link company to external training provider

31. In SAP Netweaver: XI/PI

32. Set-up up the connection between the SAP and Questionmark

33. In Questionmark

34. Set up the assessment and note the course ID

35. In SAP LSO: Course set up

36. Create a Course Type with delivery method “external WBT”

37. Provide the information for the “external catalog connection” e.g. the course ID in the Questionmark system

39. Course catalog and personalized learning proposals contain Questionmark Perception asessment

41. Standard workflow can be used

42. Can be combined with ILT, self-paced etc.

43. Electronic signature can be applied

44. If price is provided, internal cost allocation or billing to externals is possible

45. standard reporting can be usedWeb Service forbooking

47. web services are part of the standard delivery (no additional licence necessary)

50. 22 Customer success story – Sanlam http://www.sap.com/services/education/customers/index.epx

51. 23 Overview Overview of Content & Service Integration Options Web Services – book, cancel, launch, track Integrate an assessment application e.g. Questionmark Integrate e-learning content e.g. Skillsoft Integrate virtual classroom services New with EHP2: out-of the box integration of Adobe Connect How to integrate e-Learning Content (without web services) Create and Import Content with the Authoring Environment New with EHP2: AICC and SCORM2004 New with EHP4: Rapid Content Publishing Quick & easy: Training Management – static link

53. Skillsoft – LSO integration not part of the standard delivery (out of the box)

57. Single point of entry for all SAP employees, familiar User Interface

58. Tracking/participation data available in both systems –> Reporting

59. Standard LSO features could be used (but are not at this time): Qualification transfer, Workflow , bundling of courses

60. Challenges

61. Create Skillsoft courses in LSO: solution via manual upload on a monthly basis

62. User synchronization (on weekly basis)

67. Notrackingorversioning40

69. Learning Content canbeintegrated:

70. Import usingAuthoringEnvironment

71. SCORM

72. AICC , SCORM2004 (asof EHP2)

73. Import using Rapid Content Publishing in the Portal (asof EHP4)

74. Connect tohostedcontentusing web servicesor AICC

75. Connect quick and easy usingstatic link

76. Other learning applications can be integrated using web services:

77. e.g.Virtual Classroom applications

78. Out-of the box delivery of integrated Adobe connect (as of EHP2)