2. * Chuck
Savino
* Recently
joined
Skvare
* New
to
Drupal
&
CiviCRM
2
Introductions
3. * Used
to
send
or
receive
Short
Message
Service
(SMS)
transmissions
* 160
character
limit
per
message
* Example,
to
send
a
message
to
an
AT&T
mobile
phone
with
the
number
415-‐123-‐4567,
the
email
would
be
addressed
as
4151234567@txt.att.net
3
What
is
an
SMS
Gateway?
4. * Distribute
alerts
and
reminders
* Send
out
information
where
internet
access
is
spotty
or
unavailable
* Notify
volunteers
when
a
replacement
is
needed
at
the
last
minute
* Notify
event
participants
of
last
minute
changes
* SMS
Marketing
Campaigns
4
Why
SMS?
5. * Drupal
7
* CiviCRM
4.4.3
* SMTP
Mail
Server
and
email
account
setup
5
CiviCRM
Environment
6. * Configure
the
SMS
Gateway
Provider
* Setup
test
users/groups
in
CiviCRM
* Configure
CiviCRM
SMS
settings
* Test
the
setup
6
Setup
Overview
7. * Setup
is
a
new
interface
from
the
one
on
book.civicrm.org
* Register
for
a
Developer
Central
Product
* Important:
Sending
US
only,
less
than
10k
per
month,
sign
up
for
US
Long
Number.
* There
is
a
tough
captcha
at
the
bottom,
just
keep
scrolling
until
you
get
a
clear
one
* After
a
successful
registration
you
get
an
email
with
username,
password
and
Customer
ID.
7
Clickatell
Setup
8. * Register
for
a
Developer
Central
Product
* Important:
Sending
US
only,
less
than
10k
per
month,
sign
up
for
US
Long
Number.
8
Clickatell
Setup
9. * Configure
the
Gateway
* Copy
down
you
API
ID
at
the
bottom
* You
now
have
everything
you
need
from
Clickatell
to
test
your
SMS
gateway.
9
Clickatell
Setup
2
11. * Administer
–
System
Settings
–
SMS
Providers
11
CiviCRM
Setup
12. * Test
the
gateway
using
the
methods
laid
out
in
the
chapter
"Everyday
tasks".
* Until
you
have
purchased
credits
Clickatell
will
replace
the
content
with
thank
you
text
like
the
message
below:
"Thanks
for
testing
Clickatell's
gateway
coverage.
You
will
be
able
to
change
the
content
of
your
message
after
your
initial
purchase
of
message
credits."
12
Test
Setup
13. * Send
SMS
to
an
individual
or
to
a
group
* For
individual
* Open
contact’s
profile
* Click
Actions
* Click
Send
SMS
13
Test
Setup
14. * Be
sure
the
contact’s
phone
type
is
Mobile
* Be
sure
the
number
begins
with
a
1
14
Test
Setup
16. * You
can
also
send
a
personalized
SMS
to
many
people
at
once.
* You
can
do
a
search
and
select
Send
SMS
to
Contacts
from
the
Actions
pulldown.
* You
can
also
choose
groups
by
going
to
Mailings
–
New
SMS
16
Test
Setup
17. * You
can
also
send
a
personalized
SMS
to
many
people
at
once.
* You
can
do
a
search
and
select
Send
SMS
to
Contacts
from
the
Actions
pulldown.
* You
can
also
choose
groups
by
going
to
Mailings
–
New
SMS
* There
you
can
select
the
groups,
build
the
SMS,
and
send
it
immediately
or
schedule
it
to
go
out
later.
17
Test
Setup
21. 21
Reporting
&
Analysis
• Activity
Report
just
filter
by
either
“Bulk
SMS”
or
“Text
Message
(SMS)”
• Individual
User
Profile
logged
under
Activities
22. 22
Wrap
Up
• You
now
know:
• What
is
an
SMS
Gateway
• Why
use
SMS
• The
steps
to
setup
&
test
an
SMS
Gateway
in
CiviCRM
• Way
to
track
SMS
Activity.