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Digital Marketing Essentials
#gianttalks
@lukequilter
@anthonyklokkou
Digital Summer Series - 1 of 6
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
The summer series
-Talks will be running every month over the
summer
-Completely free
-Covering various areas around digital
marketing
-Next month’s talk is on 27th May and will be
more focused around social media
-Please use social throughout!
2
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Introduction - Part 1
-Part 1 - @lukequilter
-What is the point of a website?
-CMS (Content Management System)
-How SEO works and why it is important
-How to run social media effectively
3
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Introduction - Part 2
-Part 2 - @anthonyklokkou
-PPC basics
-How PPC can be used to drive increased business
online
-How you can use Google’s free analytics tool to
understand your business
4
What’s the point of a website?
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Your customer
-Like all marketing questions, it should start
with your customer
-Who are they?
-What do they want from you?
-What do they expect?
-What questions do they ask?
6
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
What action
-What do you want them to do once they
have been on your site?
-You must have a clear call to action
-Phone numbers, contact details, contact
form
7
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Examples
8
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
The purpose
-Educate
-Engage
-Purchase
9
Content Management Systems (CMS)
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
CMS
-Time saving, allows you to quickly build pages
on your site with very little technical
understanding required
11
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Wordpress
12
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Open source Vs in-house
-CMS “Open Source”
-Free to use
-Regularly updated
-Plugins are free and easily added
13
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
How it works
14
Front endBackend
Theme
What the user sees
CMS
Only you see this
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Limitations
-May need a bit of set up
-Some plugins break the theme!
-Some updates also break the theme
15
How SEO works and why it is important
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
SEO
17
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk
What is SEO?
-Google “crawls” your website analysing
thousands of factors.
-These factors each have a value and
based on this value Google will rank your
page in a specific position on the SERP.
-As marketeers we look to try and
understand these factors and adapt the
site to better meet the engines needs.
18
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
SEO - the basics
-Some questions:
-What is the purpose of Google?
-How does Google make money?
-What do users want from Google?
-What makes Google better than it’s
competitors?
19
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Changing tolerance
20
Low High
Quantity link building
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
SEO - good marketing
-SEO is a form of marketing
-What defines a good approach to marketing?
-Understanding the customer
-Add value to them
-Provide useful tools or tips to them
21
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Optimis
ation
Summary
22
On page
Content
Optimis
ation
Out reach
Reporting
and analysis
Optimis
ation
New
technology
dev
SEO balance
Social
How to run social media effectively
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Social is fundamental to SEO
-Social is about personality
-You get to tell your story
-It is something you can do a lot better than
bigger companies
24
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Social planning - the process
25
Establish
persona
and brand
rules
Research
and target
influencers in
the market
Create
content
strategy
based on
assets
Build
followers
and
influence
Target with
offers and
promotions
Evaluate
and adapt
Provide
relevant
content and
topics
Engage with
users,
answer
questions
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk
Enhance your values
26
Value
ValueValue
Topic 1
Topic 2
Topic
3
Topic
4
Topic
5
Topic
6
-Social should be used to
enhance your business
and its values
-Content topics should
subtly mention core
values
-Promotions and services
are seeded into content
delivery
Now, part 2
Presented by: Anthony Klokkou
@anthonyklokkou
+anthonyklokkou
Digital Summer Series - 1 of 6
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Introduction - Part 2
-Part 2 - @anthonyklokkou
-PPC basics
-What is PPC & how does it work?
-How PPC can be used to drive business
-Considerations & key strategies
-Using Google Analytics to understand your business
29
What is PPC and how does it work?
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
What is PPC?
31
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
What is PPC?
32
- PPC = Pay Per Click
- Search engine’s revenue drivers
- Advertise on words/phrases you think
your customers may be searching
(keywords)
- Set what you are willing to pay per click
& daily budget
- Create some adcopy
- Go live and review
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
What is PPC?
33
- How much do I pay?
- Google’s calculates your
actual CPC (Cost per click)
based on a number of
factors
- The key is to be thinking about
relevancy, targeting and the
most wanted responses
(MWR)
Bid
Quality
Score
Relevancy
Click
Through
Rate
Load
Speed
Competition
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
What is PPC?
34
- What does this
mean to me?
- How can this drive
business?
- Be where your
customers are
looking!
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
The purpose
35
How to get clicks for less
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Why?
36
Relevancy
Help comply to Googles Quality Score Algo
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
What Google say
37
http://support.google.com/adwords/answer/
2454010?hl=en
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Simple terms
38
The more relevant your ad is, the more
people will click and the better
experience a user will have
Google is a business
They want more customers
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Relevance
39
£14
£15
£13
£12
£11
£10
£9
£8
£14
£15
£13
£12
£11
£10
£9
£8
PPC basics
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
PPC strengths
- Fast to setup
- Data received almost real time (2
hour lag)
- Easy to learn, difficult to master
- Huge amount of control over the
targeting and display settings
- Can be switched on or off when
ever you like
- Google rewards relevance
41
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
PPC weaknesses
-It costs per click and easy to spend a lot of
money quickly
-Google doesn’t really help you out in that
regard
-Lots to learn, it changes quite regularly
-No real demographic targeting or cross
device….
-Coming soon!
42
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Tips for success - landing pages
43
PPC page SEO page
Traffic
Increase relevancy
with landing pages
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Tips for success -
search query reports
-SQRs help you find
new terms
-What your
customers are
actually typing in
-Improve relevancy
44
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Other engines
-Time Vs reward
-Only use them once you are
sure you are doing a pretty
good job with Google!
45
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
PPC - tips for success
-Relevancy is key!
-Landing pages
-Search query reports & data
-Only use Bing when you are sure you have the
best performance from Google
- Migrate over the campaigns
46
Google Analytics - to understand your
business
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
Google Analytics
- What is Google Analytics?
48
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
- How do I get Google
Analytics?
- It’s free - you just need
a Google account
- Add a simple tag to
every page of your
website
- Most CMSs will do this
for you
- Accrue some data
49
Google Analytics
t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm
- What can it do for me?
- It can help you analyse the success of your marketing
activities
- Allowing you to adapt and try again!
- Email sends work better at ‘x’ with content ‘y’
- Where the weaknesses of your site i.e… mobile vs desktop…
- It is the tool for you to learn about your customers
- It is the tool that should power your strategy
50
Google Analytics
Thanks for listening, any questions?
!
Next event 27th May
Why social media is important to your business
What tools should you use to run your social media
!
This presentation will be sent out to attendees

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Digital Marketing Essentials: Learn SEO, CMS, PPC and Analytics

  • 2. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm The summer series -Talks will be running every month over the summer -Completely free -Covering various areas around digital marketing -Next month’s talk is on 27th May and will be more focused around social media -Please use social throughout! 2
  • 3. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Introduction - Part 1 -Part 1 - @lukequilter -What is the point of a website? -CMS (Content Management System) -How SEO works and why it is important -How to run social media effectively 3
  • 4. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Introduction - Part 2 -Part 2 - @anthonyklokkou -PPC basics -How PPC can be used to drive increased business online -How you can use Google’s free analytics tool to understand your business 4
  • 5. What’s the point of a website?
  • 6. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Your customer -Like all marketing questions, it should start with your customer -Who are they? -What do they want from you? -What do they expect? -What questions do they ask? 6
  • 7. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm What action -What do you want them to do once they have been on your site? -You must have a clear call to action -Phone numbers, contact details, contact form 7
  • 8. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Examples 8
  • 9. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm The purpose -Educate -Engage -Purchase 9
  • 11. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm CMS -Time saving, allows you to quickly build pages on your site with very little technical understanding required 11
  • 12. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Wordpress 12
  • 13. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Open source Vs in-house -CMS “Open Source” -Free to use -Regularly updated -Plugins are free and easily added 13
  • 14. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm How it works 14 Front endBackend Theme What the user sees CMS Only you see this
  • 15. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Limitations -May need a bit of set up -Some plugins break the theme! -Some updates also break the theme 15
  • 16. How SEO works and why it is important
  • 17. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm SEO 17
  • 18. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk What is SEO? -Google “crawls” your website analysing thousands of factors. -These factors each have a value and based on this value Google will rank your page in a specific position on the SERP. -As marketeers we look to try and understand these factors and adapt the site to better meet the engines needs. 18
  • 19. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm SEO - the basics -Some questions: -What is the purpose of Google? -How does Google make money? -What do users want from Google? -What makes Google better than it’s competitors? 19
  • 20. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Changing tolerance 20 Low High Quantity link building
  • 21. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm SEO - good marketing -SEO is a form of marketing -What defines a good approach to marketing? -Understanding the customer -Add value to them -Provide useful tools or tips to them 21
  • 22. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Optimis ation Summary 22 On page Content Optimis ation Out reach Reporting and analysis Optimis ation New technology dev SEO balance Social
  • 23. How to run social media effectively
  • 24. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Social is fundamental to SEO -Social is about personality -You get to tell your story -It is something you can do a lot better than bigger companies 24
  • 25. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Social planning - the process 25 Establish persona and brand rules Research and target influencers in the market Create content strategy based on assets Build followers and influence Target with offers and promotions Evaluate and adapt Provide relevant content and topics Engage with users, answer questions
  • 26. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk Enhance your values 26 Value ValueValue Topic 1 Topic 2 Topic 3 Topic 4 Topic 5 Topic 6 -Social should be used to enhance your business and its values -Content topics should subtly mention core values -Promotions and services are seeded into content delivery
  • 28. Presented by: Anthony Klokkou @anthonyklokkou +anthonyklokkou Digital Summer Series - 1 of 6
  • 29. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Introduction - Part 2 -Part 2 - @anthonyklokkou -PPC basics -What is PPC & how does it work? -How PPC can be used to drive business -Considerations & key strategies -Using Google Analytics to understand your business 29
  • 30. What is PPC and how does it work?
  • 31. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm What is PPC? 31
  • 32. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm What is PPC? 32 - PPC = Pay Per Click - Search engine’s revenue drivers - Advertise on words/phrases you think your customers may be searching (keywords) - Set what you are willing to pay per click & daily budget - Create some adcopy - Go live and review
  • 33. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm What is PPC? 33 - How much do I pay? - Google’s calculates your actual CPC (Cost per click) based on a number of factors - The key is to be thinking about relevancy, targeting and the most wanted responses (MWR) Bid Quality Score Relevancy Click Through Rate Load Speed Competition
  • 34. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm What is PPC? 34 - What does this mean to me? - How can this drive business? - Be where your customers are looking!
  • 35. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm The purpose 35 How to get clicks for less
  • 36. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Why? 36 Relevancy Help comply to Googles Quality Score Algo
  • 37. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm What Google say 37 http://support.google.com/adwords/answer/ 2454010?hl=en
  • 38. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Simple terms 38 The more relevant your ad is, the more people will click and the better experience a user will have Google is a business They want more customers
  • 39. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Relevance 39 £14 £15 £13 £12 £11 £10 £9 £8 £14 £15 £13 £12 £11 £10 £9 £8
  • 41. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm PPC strengths - Fast to setup - Data received almost real time (2 hour lag) - Easy to learn, difficult to master - Huge amount of control over the targeting and display settings - Can be switched on or off when ever you like - Google rewards relevance 41
  • 42. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm PPC weaknesses -It costs per click and easy to spend a lot of money quickly -Google doesn’t really help you out in that regard -Lots to learn, it changes quite regularly -No real demographic targeting or cross device…. -Coming soon! 42
  • 43. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Tips for success - landing pages 43 PPC page SEO page Traffic Increase relevancy with landing pages
  • 44. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Tips for success - search query reports -SQRs help you find new terms -What your customers are actually typing in -Improve relevancy 44
  • 45. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Other engines -Time Vs reward -Only use them once you are sure you are doing a pretty good job with Google! 45
  • 46. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm PPC - tips for success -Relevancy is key! -Landing pages -Search query reports & data -Only use Bing when you are sure you have the best performance from Google - Migrate over the campaigns 46
  • 47. Google Analytics - to understand your business
  • 48. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm Google Analytics - What is Google Analytics? 48
  • 49. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm - How do I get Google Analytics? - It’s free - you just need a Google account - Add a simple tag to every page of your website - Most CMSs will do this for you - Accrue some data 49 Google Analytics
  • 50. t. 01303 240715 e. hello@sleepinggiantmedia.co.uk w. www.sleepinggiantmedia.co.uk t. #gianttalks @sleepinggiantm - What can it do for me? - It can help you analyse the success of your marketing activities - Allowing you to adapt and try again! - Email sends work better at ‘x’ with content ‘y’ - Where the weaknesses of your site i.e… mobile vs desktop… - It is the tool for you to learn about your customers - It is the tool that should power your strategy 50 Google Analytics
  • 51. Thanks for listening, any questions? ! Next event 27th May Why social media is important to your business What tools should you use to run your social media ! This presentation will be sent out to attendees