13. We read their visitors’ minds (using
heatmaps, analy@cs, and surveys) and
asked ourselves tough ques@ons.
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14. What are they looking
for when visi@ng the
website?
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15. What are they looking
for when visi@ng the
website?
Have they achieved what
they wanted to achieve?
If not, why?
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16. What are they looking
for when visi@ng the
website?
Do they have
unanswered ques@ons?
Have they achieved what
they wanted to achieve?
If not, why?
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17. What are they looking
for when visi@ng the
website?
Do they have
unanswered ques@ons?
Have they achieved what
they wanted to achieve?
If not, why?
What could be
improved?
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18. This is one of the heatmaps we
collected to understand where
visitors clicked and looked at.
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20. From the insights collected, we
improved their landing pages*, copy
and value proposi@on.
*A landing page is a page that has
been designed with a single focus.
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