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Mobiserv
     Integrated Intelligent
     Home Environment
     for the Provision of
     Health, Nutrition and
     Well-Being Services
     to Older Adults
     “A new kind of coach in the
     journey towards independent living”
The Consortium




                 2
The Concept: Social Robot +
     Smart Home + Services



   Care centre            Smart clothes




                         Video Communication
Smart Home

                                           3
The Project Objectives
Social Objectives
• OS1 Develop a Personal Robotic System to support daily living of seniors in
  everyday activities, with an emphasis on personal health care,
  independence, and quality of life.
• OS2 Support seniors in maintaining their social activities.
• OS3 Embrace a paradigm shift in health responders, redefining the way of
  treating and managing health-related emergency calls and the way first
  responders, carers, family, health care service providers are coordinated,
  giving support to integrated care.




                                                                                4
The Project Objectives
Research Objectives
• OR1 Research, develop and implement self-learning techniques for optical
  recognition, pattern recognition and autonomous navigation.
• OR2 Research effective self-learning methods for predicting and detecting
  health-related events from multiple sensors, given the fact that single
  sensor based solutions are not robust and reliable.
• OR3 Evaluate the Personal Intelligent Robotic System in terms of comfort,
  usability and safety.
• OR4 Investigate the most effective and efficient communication modes
  between the robot and human user in various scenarios, and the impact of
  cultural, gender, age and cognitive differences on this.
• OR5 Evaluate different types of robot embodiments in relation to user
  acceptability, and the relationship between criteria for acceptance and
  cultures, societal demographics.

                                                                              5
The Project Objectives
Technological Objectives
• OT1 Produce an efficient design of the Personal Robotic Platform.
• OT2 Develop health status monitoring wearable fabrics.
• OT3 Develop a tele-alarm and health reporting system.
• OT4 Develop a nutrition support system.
• OT5 Integrate these components into the Personal Robot.
• OT6 Apply innovative techniques for monitoring nutrition habits and vital
  signs of seniors
• OT7 Develop a unified interface to different wireless technologies, enabling
  seamless connectivity.
• OT8 Develop methods for securing sensitive and private communicated
  information.


                                                                                 6
Translating user needs into
                system requirements

                                                        Committee of
Observations, Interviews,
                                                    Independent Living and
Questionnaires, Cultural
                                                    Ageing Experts Review
 Probes, Focus Groups



                                      Scenarios &         MOBISERV
                      Key Themes
                                       Use Cases          functions
Qualitative &
Quantitative
Data Analysis                                           Functional and
                      End User
                                       Personas         Non-functional
                    Characteristics
                                                        Requirements


                                                                             7
Selected Functions
• Companionship: well-being services for social and cognitive
  stimulation, keeping people active, based context such as
  inactivity or emotions
• Nutrition Coach: preventing dehydration and malnutrition
• Health Coach: encourage physical activities and exercises, tele-
  medicine, and vital signs monitoring (with smart clothes)
• Safety Coach: fall detection and responder & controlling your
  home
• Video communication to friends, family, carers, and a call
  centre



                                                                     8
Some Examples




                9
The Implementation




                     10
The Project Milestones

                                                                 Delivery
#   Milestone                               WP          Lead
                                                                  date
    Initial System Requirements
1                                           WP2         UWE        M5
    Specification
    Technical Specifications, and
2                                           WP3         LUT        M8
    Implementation Scenarios
                                          WP4, 5, 6
3   First MOBISERV system prototype                   ROBOSOFT    M24
                                           and 7
    Evaluation Report of first MOBISERV
4                                           WP2         UWE       M32
    system prototype
                                          WP4, 5, 6
5   Second MOBISERV system prototype                  ROBOSOFT    M39
                                           and 7
    Final evaluated MOBISERV system
6                                           WP2         UWE       M45
    prototype



                                                                            11
Main Achievements in 2012
• Preparing, planning and running extensive evaluations with
  end-users, carers and other stakeholders in UK and NL.
   – Analysis and reporting of evaluation study results.

• Development of new integrated scenarios, and improving the
  system’s intelligence.
   – Development of new user model, context model, and rules set.

• Design of the MOBISERV secondary user interface for
  formal/informal carers.



                                                                    12
Main Achievements in 2012
• Refined technical specifications of MOBISERV system.

• Development of final context-aware and nutrition support
  prototype.

• Redesign of the smart clothes, including the smart garments
  for night and day, and the data logger.

• Many audiences reached by scientific and non-scientific
  dissemination activities.




                                                                13
Our Main Findings
Most valued by end-users and carers:
• Companionship
• Stimulating, motivating & supporting
• Embodiment & natural interaction
Opinions & reactions:
•   It elicits human reactions and relations
•   Provides security & peace of mind
•   Empowers people, and helps people to help each other
•   Will be part of the care eco-system, close to the informal
    carer

                                                                 14
Some Quotes

   “It should be used for guarding, signaling,
stimulating, exercising, keeping me awake, etc.”




                              “The robot calling the emergency service –
                                      that is most important.”

     “It should say something nice every now and then, a little more
     playful, and with more variation. A nice expression, something
            original, something you do not hear every day.”

                                                                           15
Demonstrations in 2012




                         16
The Planning for 2013
• Finalization of the second MOBISERV system prototype.

• Running extensive user evaluation sessions in the UK and in NL
  over longer periods of time, including primary and secondary
  users

• Finalization of the various MOBISERV exploitation plans.

• Organization of national / international public showcase
  events / workshops.



                                                                   17
Goodbye!


           Project Coordinator:
           Stichting Smart Homes

           Website:
           www.mobiserv.info

           Contact:
           info@mobiserv.info




                                   18

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MOBISERV - Public Presentation

  • 1. Mobiserv Integrated Intelligent Home Environment for the Provision of Health, Nutrition and Well-Being Services to Older Adults “A new kind of coach in the journey towards independent living”
  • 3. The Concept: Social Robot + Smart Home + Services Care centre Smart clothes Video Communication Smart Home 3
  • 4. The Project Objectives Social Objectives • OS1 Develop a Personal Robotic System to support daily living of seniors in everyday activities, with an emphasis on personal health care, independence, and quality of life. • OS2 Support seniors in maintaining their social activities. • OS3 Embrace a paradigm shift in health responders, redefining the way of treating and managing health-related emergency calls and the way first responders, carers, family, health care service providers are coordinated, giving support to integrated care. 4
  • 5. The Project Objectives Research Objectives • OR1 Research, develop and implement self-learning techniques for optical recognition, pattern recognition and autonomous navigation. • OR2 Research effective self-learning methods for predicting and detecting health-related events from multiple sensors, given the fact that single sensor based solutions are not robust and reliable. • OR3 Evaluate the Personal Intelligent Robotic System in terms of comfort, usability and safety. • OR4 Investigate the most effective and efficient communication modes between the robot and human user in various scenarios, and the impact of cultural, gender, age and cognitive differences on this. • OR5 Evaluate different types of robot embodiments in relation to user acceptability, and the relationship between criteria for acceptance and cultures, societal demographics. 5
  • 6. The Project Objectives Technological Objectives • OT1 Produce an efficient design of the Personal Robotic Platform. • OT2 Develop health status monitoring wearable fabrics. • OT3 Develop a tele-alarm and health reporting system. • OT4 Develop a nutrition support system. • OT5 Integrate these components into the Personal Robot. • OT6 Apply innovative techniques for monitoring nutrition habits and vital signs of seniors • OT7 Develop a unified interface to different wireless technologies, enabling seamless connectivity. • OT8 Develop methods for securing sensitive and private communicated information. 6
  • 7. Translating user needs into system requirements Committee of Observations, Interviews, Independent Living and Questionnaires, Cultural Ageing Experts Review Probes, Focus Groups Scenarios & MOBISERV Key Themes Use Cases functions Qualitative & Quantitative Data Analysis Functional and End User Personas Non-functional Characteristics Requirements 7
  • 8. Selected Functions • Companionship: well-being services for social and cognitive stimulation, keeping people active, based context such as inactivity or emotions • Nutrition Coach: preventing dehydration and malnutrition • Health Coach: encourage physical activities and exercises, tele- medicine, and vital signs monitoring (with smart clothes) • Safety Coach: fall detection and responder & controlling your home • Video communication to friends, family, carers, and a call centre 8
  • 11. The Project Milestones Delivery # Milestone WP Lead date Initial System Requirements 1 WP2 UWE M5 Specification Technical Specifications, and 2 WP3 LUT M8 Implementation Scenarios WP4, 5, 6 3 First MOBISERV system prototype ROBOSOFT M24 and 7 Evaluation Report of first MOBISERV 4 WP2 UWE M32 system prototype WP4, 5, 6 5 Second MOBISERV system prototype ROBOSOFT M39 and 7 Final evaluated MOBISERV system 6 WP2 UWE M45 prototype 11
  • 12. Main Achievements in 2012 • Preparing, planning and running extensive evaluations with end-users, carers and other stakeholders in UK and NL. – Analysis and reporting of evaluation study results. • Development of new integrated scenarios, and improving the system’s intelligence. – Development of new user model, context model, and rules set. • Design of the MOBISERV secondary user interface for formal/informal carers. 12
  • 13. Main Achievements in 2012 • Refined technical specifications of MOBISERV system. • Development of final context-aware and nutrition support prototype. • Redesign of the smart clothes, including the smart garments for night and day, and the data logger. • Many audiences reached by scientific and non-scientific dissemination activities. 13
  • 14. Our Main Findings Most valued by end-users and carers: • Companionship • Stimulating, motivating & supporting • Embodiment & natural interaction Opinions & reactions: • It elicits human reactions and relations • Provides security & peace of mind • Empowers people, and helps people to help each other • Will be part of the care eco-system, close to the informal carer 14
  • 15. Some Quotes “It should be used for guarding, signaling, stimulating, exercising, keeping me awake, etc.” “The robot calling the emergency service – that is most important.” “It should say something nice every now and then, a little more playful, and with more variation. A nice expression, something original, something you do not hear every day.” 15
  • 17. The Planning for 2013 • Finalization of the second MOBISERV system prototype. • Running extensive user evaluation sessions in the UK and in NL over longer periods of time, including primary and secondary users • Finalization of the various MOBISERV exploitation plans. • Organization of national / international public showcase events / workshops. 17
  • 18. Goodbye! Project Coordinator: Stichting Smart Homes Website: www.mobiserv.info Contact: info@mobiserv.info 18