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Growth Engineering 101: 
Google Analytics Essentials 
Smashing Boxes | September 2014
Google Analytics (GA) 
As a business owner, you have probably questioned how to 
use the data that you collect from your web analytics tools to 
grow your business. 
Gaining insights about your website users can be as simple as changing the 
setup of your analytics account or implementing a few additional tools. 
The majority of people and businesses use Google Analytics as their primary 
web analytics tool. It is a robust, free tool that has quite a lot to offer. 
Here are some guidelines to set your GA account up for successful data 
collection. 
Page 2
GA Reports (1) 
Data is compiled into different reports: 
● Audience Reports- Reports that specify who is looking at your site and where they are viewing 
from 
○ Geography 
○ Device Type 
○ Browser Type 
○ New or Returning 
● Behavior Reports - Reports that indicate the frequency of views, how long the viewer stays on 
the page and what they look for 
○ Behavior Flows 
○ Site Content 
○ Site Speed
GA Reports (2) 
● Acquisitions Reports - Reports that tell the product owner where site visitors are coming from 
and what actions they take while on the site 
○ Channels 
○ All Traffic 
○ All Referrals 
● Real Time Reports - Reports that allow you to monitor activity as it happens. 
○ Overview 
○ Locations 
○ Traffic Sources 
○ Content 
○ Events 
○ Conversions
GA Tips: Account Setup 
What you need: 
● Admin access to a Google Analytics account 
● Check your account access level in User Management 
in the Admin panel
GA Tips: #1 Tracking Code Installation 
Check that the tracking code is in the head 
tag of your website: 
● Simple check - visit the Real Time 
report tab in Google Analytics 
Reporting while you are on the site to 
see if it shows that you are an active 
user
GA Tips: #2 Account Structure (1) 
Our recommended Google Analytics account structure for Views is to have 
an 1) All Website Data view, 2) a Filtered view, and 3) a Test view. 
● To create a view, navigate to Admin and “Create new view” under View:
GA Tips: #2 Account Structure (2) 
Name these views clearly: 
● For example: “[Company 
Name] Filtered View” 
● Your newly-created views will 
now be visible in the View 
dropdown
Important Note 
When you make a new view, you won’t see any data that 
was collected prior to when you created the view. 
Don’t be alarmed. 
Unfortunately, that is how it works if you didn’t create the 
views when you first installed GA.
GA Tips: #3 Filter Your IP Address (1) 
Make sure you DO NOT add a filter 
to your All Website Data view. 
This filter should be added to your 
Filtered view or Test view 
● To create a filter, navigate to 
your Filtered view in the View 
drop down
GA Tips: #3 Filter Your IP Address (2) 
Once you select your Filtered view, navigate to Filters and 
click the “+ New Filter” button:
GA Tips: #3 Filter Your IP Address (3) 
This opens the “Add Filter” page where you can name your 
filter and select the filter parameters:
Important Note 
Filters do not apply to historical data, but from now on 
you won’t be tracked and luckily, you still have your 
untouched All Website Data view. 
A best practice is to first add the filter to your Test view 
first to check if it is filtering as expected. If so, then you 
can add the filter to your Filtered view.
GA Tips: #4 Track User’s Searches (1) 
If you have a search bar on your site, make sure you are tracking what people 
are searching for. 
● This is NOT Keyword tracking 
● Tracking users’ searches gives you insights into what your users are 
coming to your site for and what they expect to find 
● The tracking can aid your content strategy to improve your site’s SEO
GA Tips: #4 Track User’s Searches (2) 
To set up Site Search Tracking: 
● Navigate to View Settings in your 
Test view 
● Scroll down and switch “on” site 
search tracking 
● In the Query Parameter field, you 
must enter the word or character that 
defines the internal search term 
○ For example, smashingboxes. 
com/? 
s=pass+google+analytics+exam, 
the query parameter is the “s”
GA Tips: #4 Track User’s Searches (3) 
● Click save and remember that this only turns on site search tracking for the 
selected view. 
● Once you check that it is working for the Test view, feel free to add it to 
your other views
Contact us with questions! 
Check out the corresponding blog post here 
Written by Alicia Midland and Ross Ozburn 
Smashing Boxes

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Growth engineering 101: Google Analytics Essentials

  • 1. Growth Engineering 101: Google Analytics Essentials Smashing Boxes | September 2014
  • 2. Google Analytics (GA) As a business owner, you have probably questioned how to use the data that you collect from your web analytics tools to grow your business. Gaining insights about your website users can be as simple as changing the setup of your analytics account or implementing a few additional tools. The majority of people and businesses use Google Analytics as their primary web analytics tool. It is a robust, free tool that has quite a lot to offer. Here are some guidelines to set your GA account up for successful data collection. Page 2
  • 3. GA Reports (1) Data is compiled into different reports: ● Audience Reports- Reports that specify who is looking at your site and where they are viewing from ○ Geography ○ Device Type ○ Browser Type ○ New or Returning ● Behavior Reports - Reports that indicate the frequency of views, how long the viewer stays on the page and what they look for ○ Behavior Flows ○ Site Content ○ Site Speed
  • 4. GA Reports (2) ● Acquisitions Reports - Reports that tell the product owner where site visitors are coming from and what actions they take while on the site ○ Channels ○ All Traffic ○ All Referrals ● Real Time Reports - Reports that allow you to monitor activity as it happens. ○ Overview ○ Locations ○ Traffic Sources ○ Content ○ Events ○ Conversions
  • 5. GA Tips: Account Setup What you need: ● Admin access to a Google Analytics account ● Check your account access level in User Management in the Admin panel
  • 6. GA Tips: #1 Tracking Code Installation Check that the tracking code is in the head tag of your website: ● Simple check - visit the Real Time report tab in Google Analytics Reporting while you are on the site to see if it shows that you are an active user
  • 7. GA Tips: #2 Account Structure (1) Our recommended Google Analytics account structure for Views is to have an 1) All Website Data view, 2) a Filtered view, and 3) a Test view. ● To create a view, navigate to Admin and “Create new view” under View:
  • 8. GA Tips: #2 Account Structure (2) Name these views clearly: ● For example: “[Company Name] Filtered View” ● Your newly-created views will now be visible in the View dropdown
  • 9. Important Note When you make a new view, you won’t see any data that was collected prior to when you created the view. Don’t be alarmed. Unfortunately, that is how it works if you didn’t create the views when you first installed GA.
  • 10. GA Tips: #3 Filter Your IP Address (1) Make sure you DO NOT add a filter to your All Website Data view. This filter should be added to your Filtered view or Test view ● To create a filter, navigate to your Filtered view in the View drop down
  • 11. GA Tips: #3 Filter Your IP Address (2) Once you select your Filtered view, navigate to Filters and click the “+ New Filter” button:
  • 12. GA Tips: #3 Filter Your IP Address (3) This opens the “Add Filter” page where you can name your filter and select the filter parameters:
  • 13. Important Note Filters do not apply to historical data, but from now on you won’t be tracked and luckily, you still have your untouched All Website Data view. A best practice is to first add the filter to your Test view first to check if it is filtering as expected. If so, then you can add the filter to your Filtered view.
  • 14. GA Tips: #4 Track User’s Searches (1) If you have a search bar on your site, make sure you are tracking what people are searching for. ● This is NOT Keyword tracking ● Tracking users’ searches gives you insights into what your users are coming to your site for and what they expect to find ● The tracking can aid your content strategy to improve your site’s SEO
  • 15. GA Tips: #4 Track User’s Searches (2) To set up Site Search Tracking: ● Navigate to View Settings in your Test view ● Scroll down and switch “on” site search tracking ● In the Query Parameter field, you must enter the word or character that defines the internal search term ○ For example, smashingboxes. com/? s=pass+google+analytics+exam, the query parameter is the “s”
  • 16. GA Tips: #4 Track User’s Searches (3) ● Click save and remember that this only turns on site search tracking for the selected view. ● Once you check that it is working for the Test view, feel free to add it to your other views
  • 17. Contact us with questions! Check out the corresponding blog post here Written by Alicia Midland and Ross Ozburn Smashing Boxes