Organizational Conversation at the heart of competitiveness. How to design on-line and off-line experiences that enable co-creation - Mario Gastaldi
1. Mario Gastaldi
mg@mariogastaldi.com
www.mariogastaldi.com
Organizational
Conversation.
Tranformative sense making builds
drive for your organization.
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net
2. Where does the Organization finds its drive?
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net
3. Social Capital
Human Capital
CollectiveTalent
Individual Talent
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net
4. How does HR manage intelligence?
How do leaders think about intelligence?
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net
6. Women ... Distribution of participation
in the conversation
Individual Social Ability
Collective
Intelligence
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net
7. How do we help
an Organization
develop
Collective Intelligence?
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net
9. Relationships and social
Learning Experiences fabric
Structure
Processes
Permanent individual and communication
collective capacities
co-creation
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net
10. Beyond “meetings”, beyond “Team Building”
ORGANIZATIONAL CONVERSATION
AND SENSE-MAKING EXPERIENCES
Welcoming and pleasant setting. Focus on Organizational Challenges.
People talk about work in a positive and creative way.
Relationships among people and managers develop and become
stronger, within work related conversation.
A new shared understanding of work related matters develops
relationships and persisting capabilities of co-creation in the group
within a self-sustainable continuous improvement process
TRADITIONAL MEETINGS
Work related. Problem solving. "TEAM BUILDING"
Bosses dominate and speak most of the time;
No work related conversation. Simple play and
"Usual" thinking prevails;
enjoyment with no relation with organizational
Scarce or absent innovation.
challenges.
Low Engagement and motivation;
Interaction patterns are so different and
Low connection among participants and between
unrelated with work matters, that they are not
them and managers.
repeatable once back into the daily work setting.
Cautiousness.
Insignificant impact; often counterproductive .
Status quo.
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net
11. Appreciative Inquiry
Positive
Leadership
Development
1. Discover the best
of what is
4. Make it happen Appreciative 2. Dream your
Vision of the Future
Inquiry
3. Co-Design
what is needed to
make it happen
AI_Italy
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net
12. A dilemma as a
Leaders want their organizations
Conversation to become more and more
Starter ... competitive. They see the
opportunities.
Yet they could worry that they
might lose power with adoption
of social media in the
organization ...
... or if they enable too much of a
widespread organizational
conversation ...
How do we help?
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net
13. many thanks!
Mario Gastaldi
Inspired by: mg@mariogastaldi.com
Thomas Malone, www.mariogastaldi.com
Shawn Achor,
Sarah Lewis,
Margaret Wheatley,
Marcial Losada,
Dianne Whitney,
Valdis Krebs,
Martin Seligman
Gary Hamel
Many of the ideas are mine.
Mario Gastaldi mg@mariogastaldi.com www.mariogastaldi.com www.braint.net