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Getting the Most Out of
Facebook s Timeline for Brands	

	

Webinar ~ March 5th, 2012 	

Sponsored by: Social Candy @SocialCandyNews
Presenter Information	


 •     Mark Gordon, Co-Founder,
       President of Social Candy	

 	

 •     Shana Ray, Social Media Manager
       at Social Candy
Timeline is about Story-Telling	

Facebook’s new update makes it even easier to tell your brand’s
story with:	

	

  •    Images; including the cover photo and albums	

  •    Custom pages and custom page icons on Timeline with
       even more room to showcase your promotion, contest,
       giveaway, coupon, videos, etc.	

  •    Marketing and Facebook ads that encourage engagement
The Admin Panel	

	

The dashboard shows recent activity such as:	

      •    Notifications	


      •    Messages from users	


      •    New “likes” 	


      •    Snapshot of insights	


      •    Facebook News 	


      •    Editing capabilities
Cover Photos	


Be creative! This is your brand s marketing canvas to tell your
story.	

       •    This image is an extension of your website and brand
            personality vs. projecting a message 	

       •    Show current event photographs, behind the scenes or hire a
            graphic designer to create a custom image 	

       •    Change every week, month, season or keep the same
Shows off the Ben 
Jerry’s branding	

http://facebook.com/benjerrys	


	

Shows off Verizon
customer photos 	

http://facebook.com/verizon
Cover Photo Specifications	

 
 850 pixels wide  315 pixels tall and Facebook guidelines state
 that it cannot contain: 	

       •    Price or purchase information	

       •    Contact information	

       •    References to like our page, share with your friends, or other
            Facebook features	

       •    Calls to action - Get it now or Tell your friends
Profile Pictures	

Square box (180 x180 pixels) with your brands logo or close
up of brand symbol (if you use logo on cover photo). 	

  •    Good practice to have the same image as your profile
       picture on Twitter, Pinterest, G+, etc.	

  •    Make sure that it fits within the box and looks good with
       cover photo 	

  •    Think about how image is used (usually next to name of
       the Facebook page)
Profile doesn’t need
the name Nike
because everyone
recognizes this symbol	

http://facebook.com/nike	


Social Candy logo
made smaller to fit
into the box	

http://facebook.com/getsocialcandy
Two Column Layout	

The new layout is a timeline of your brand s story	

  •    First widgets on right side can’t be changed	

  •    Go back as far as you want and add the story of your
       brand 	

          •    Show pictures of when you first started off and
               milestones for your brand 	

          •    Highlight content that is important
New York Times tells their story from the beginning	

http://facebook.com/nytimes
St. Francis Winery
highlighted a
photo of spring
flowers on their
Timeline	

http://facebook.com/
stfranciswinery
Pinning Facebook Posts to Top 	

Post important content at the top of your timeline (for up to 7
days per post – after seven days, the most recent post will be
at the top of the Timeline) 	

      •    Contests, sweepstakes, promotions, coupons, events,
           videos, images, etc. 	

      •    Highlight custom pages
Right click on post to pin to
top of Timeline or edit post
What About Custom Tabs?	

Facebook Fan Pages are more like websites with Timeline as the
home page	

  •    Fewer tabs + larger canvas = greater content depth	

       •     Custom pages are up to 810 pixels wide and are underneath a
             header with a drop-down menu to navigate other custom
             pages 	


  •    No more default “Welcome Page”	

  •         Fan-Gating still possible (contact us for more info)
Custom Page Icons	

Think of custom page icons as your fan page navigation or
menu bar (like on your website) 	

  •    Arrange the custom page icons to highlight what’s important
       (the photos icon will always be the first tab and can’t be
       changed)	

  •    Customize the icon image – Create your own images to
       highlight your custom pages – icons are 111 x 74 pixels	

  •    View other page metrics – “Like”
Covergirl uses color to catch viewers eye 	

http://facebook.com/covergirl	


	

	

	

Macy’s shows off
many promotions	

http://facebook.com/macys
Leveraging Timeline  New Layout	

Social Media is the perfect medium to your story while
connecting with an engaged community	

  •    Initiate promotions to excite fans and encourage sharing	

  •    Experiment with Facebook ads to drive traffic to custom
       pages and content already on your page	

  •    Drive traffic to your custom tabs via non-Facebook
       marketing channels	

         •    Twitter, newsletters, printed materials, website, events
Thank You for Joining Us!	

   	

   	

   Website: http://social-candy.com 	

   	

   Facebook: http://facebook.com/getsocialcandy	

   	

   Twitter: http://twitter.com/socialcandynews	

   	

   Phone: 707-536-8776	

   	

   Email: mark@social-candy.com or shana@social-candy.com

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Getting the Most Out of Facebook's Timeline for Brands Webinar

  • 1. Getting the Most Out of Facebook s Timeline for Brands Webinar ~ March 5th, 2012 Sponsored by: Social Candy @SocialCandyNews
  • 2. Presenter Information •  Mark Gordon, Co-Founder, President of Social Candy •  Shana Ray, Social Media Manager at Social Candy
  • 3. Timeline is about Story-Telling Facebook’s new update makes it even easier to tell your brand’s story with: •  Images; including the cover photo and albums •  Custom pages and custom page icons on Timeline with even more room to showcase your promotion, contest, giveaway, coupon, videos, etc. •  Marketing and Facebook ads that encourage engagement
  • 4.
  • 5. The Admin Panel The dashboard shows recent activity such as: •  Notifications •  Messages from users •  New “likes” •  Snapshot of insights •  Facebook News •  Editing capabilities
  • 6. Cover Photos Be creative! This is your brand s marketing canvas to tell your story. •  This image is an extension of your website and brand personality vs. projecting a message •  Show current event photographs, behind the scenes or hire a graphic designer to create a custom image •  Change every week, month, season or keep the same
  • 7. Shows off the Ben Jerry’s branding http://facebook.com/benjerrys Shows off Verizon customer photos http://facebook.com/verizon
  • 8. Cover Photo Specifications 850 pixels wide 315 pixels tall and Facebook guidelines state that it cannot contain: •  Price or purchase information •  Contact information •  References to like our page, share with your friends, or other Facebook features •  Calls to action - Get it now or Tell your friends
  • 9. Profile Pictures Square box (180 x180 pixels) with your brands logo or close up of brand symbol (if you use logo on cover photo). •  Good practice to have the same image as your profile picture on Twitter, Pinterest, G+, etc. •  Make sure that it fits within the box and looks good with cover photo •  Think about how image is used (usually next to name of the Facebook page)
  • 10. Profile doesn’t need the name Nike because everyone recognizes this symbol http://facebook.com/nike Social Candy logo made smaller to fit into the box http://facebook.com/getsocialcandy
  • 11. Two Column Layout The new layout is a timeline of your brand s story •  First widgets on right side can’t be changed •  Go back as far as you want and add the story of your brand •  Show pictures of when you first started off and milestones for your brand •  Highlight content that is important
  • 12. New York Times tells their story from the beginning http://facebook.com/nytimes
  • 13. St. Francis Winery highlighted a photo of spring flowers on their Timeline http://facebook.com/ stfranciswinery
  • 14. Pinning Facebook Posts to Top Post important content at the top of your timeline (for up to 7 days per post – after seven days, the most recent post will be at the top of the Timeline) •  Contests, sweepstakes, promotions, coupons, events, videos, images, etc. •  Highlight custom pages
  • 15. Right click on post to pin to top of Timeline or edit post
  • 16. What About Custom Tabs? Facebook Fan Pages are more like websites with Timeline as the home page •  Fewer tabs + larger canvas = greater content depth •  Custom pages are up to 810 pixels wide and are underneath a header with a drop-down menu to navigate other custom pages •  No more default “Welcome Page” •  Fan-Gating still possible (contact us for more info)
  • 17.
  • 18. Custom Page Icons Think of custom page icons as your fan page navigation or menu bar (like on your website) •  Arrange the custom page icons to highlight what’s important (the photos icon will always be the first tab and can’t be changed) •  Customize the icon image – Create your own images to highlight your custom pages – icons are 111 x 74 pixels •  View other page metrics – “Like”
  • 19. Covergirl uses color to catch viewers eye http://facebook.com/covergirl Macy’s shows off many promotions http://facebook.com/macys
  • 20. Leveraging Timeline New Layout Social Media is the perfect medium to your story while connecting with an engaged community •  Initiate promotions to excite fans and encourage sharing •  Experiment with Facebook ads to drive traffic to custom pages and content already on your page •  Drive traffic to your custom tabs via non-Facebook marketing channels •  Twitter, newsletters, printed materials, website, events
  • 21. Thank You for Joining Us! Website: http://social-candy.com Facebook: http://facebook.com/getsocialcandy Twitter: http://twitter.com/socialcandynews Phone: 707-536-8776 Email: mark@social-candy.com or shana@social-candy.com