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Allen Solly How we said solly

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Allen Solly apologized a customer after seeing a complaint on Twitter in a very funny way. It touches the heart of the customer, who inturn turns an advocate for the brand.

Médias sociaux
1  sur  7
How we said “SOLLY”!
2 Stimulus : Tweet by BG Mahesh pointing out the spelling error on a store display at Garuda Mall Profile : B G Mahesh, Founder & Managing Director at Oneindia.in | Greynium Information Technologies Pvt. Ltd. 10.5k followers on Twitter Our response
3 The Response received Twitter planning to showcase this as a case study!
4 Some More Tweets that followed….
5 Some More Tweets that followed….
6 Tweet Engagement Rate : 13.3% Retweets : 41, Favs : 18 * This is only half the success story, (How far our story travelled) this does not include numbers from what others have talked about us
7 Thank You

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Allen Solly How we said solly

  • 1. How we said “SOLLY”!
  • 2. 2 Stimulus : Tweet by BG Mahesh pointing out the spelling error on a store display at Garuda Mall Profile : B G Mahesh, Founder & Managing Director at Oneindia.in | Greynium Information Technologies Pvt. Ltd. 10.5k followers on Twitter Our response
  • 3. 3 The Response received Twitter planning to showcase this as a case study!
  • 4. 4 Some More Tweets that followed….
  • 5. 5 Some More Tweets that followed….
  • 6. 6 Tweet Engagement Rate : 13.3% Retweets : 41, Favs : 18 * This is only half the success story, (How far our story travelled) this does not include numbers from what others have talked about us