Social Media Case Study: SWAAD KESARIYA - The Winter Food Festival by Rajdhani
1.
2. About Rajdhani:-
Rajdhani, The Vegetarian Thali Restaurant which is the flagship brand of Mirah
Hospitality has spread its aroma in this industry over the past few decades.
Known as a "thali place" with 72 different rotating menus with 22,464 delicacies
from Gujarat and Rajasthan. Rajdhani offers even to the most regular customers
out of 9 million delighted guests the aroma of novelty.
Rajdhani Restaurants has over 37 locations across India and is also present in the
Middle East.
3. Case Study: ‘Swaad Kesariya – The Winter Food Festival’
From 14th to 31st December 2012
4. About SWAAD KESARIYA - The Winter Food Festival:-
SWAAD KESARIYA was about indulging in the season’s warmest flavours, festivities
and fun at Rajdhani’s Winter Fest! Just the perfect time to savor mouth-watering Surti
Undhiyu, Gajar ka Halwa, Lilwa nu Shaak, Suwa Jalariya, Muli Paratha and many more,
made from the finest ingredients available exclusively in winter.
The Winter Fest was all about spreading the warmth this Winter at Rajdhani Thali
with special Food Delicacies that would help you keep the Winter Blues away!
5. Online Platforms involved for the event promotions:-
Facebook
Twitter
YouTube
Pinterest
Foursquare
Event listings on food review websites
Concept:-
To promote the winter food festival online, generate awareness about the
event specials (winter delicacies) & drive offline footfalls.
*No paid promotions…
6. Online Concepts’ Details:-
Facebook Contest: To know what makes our fans/followers kick off the
winter blues.
Facebook menu app: The winter food specials/delicacies were
represented in an app.
Twitter Contest: #ILoveWintersBecause Tweet what makes you love the
Winters.
Online Communication strategy: Online promotions were based on the
winter specials served at Rajdhani Thali i.e. Surti Undhiyu, Gajar ka Halwa,
Lilwa nu Shaak, Suwa Jalariya, Muli Paratha and many more.
Foursquare: An exciting offer of 10% discount on your Thali exclusively
during the winter food festival.
7. Plan of action:-
1. Online Teaser Post
2. Online branding/customization as per the festival’s theme (Facebook,
Twitter, YouTube & Foursquare)
3. The event announcement post
4. Facebook events to let our fans know about the venues & the
festival/event
5. Online promotion of the Facebook contest
6. Online promotions of the festival’s delicacies
7. Activation of Foursquare offer
8. Facebook Contest Application:-
The application was designed to promote:
Event food delicacies/specials.
Foursquare offer, which would increase the
online exposure.
The app was shareable on Facebook &
Twitter.
The contest statistics:-
Total Entries: 176
3,322+ views on the Facebook timeline.
New Likes from 14th Dec - 31st Dec: 340+
An average post reach was 1,000+ fans
Weekly total reach was 12,000+ fans
9. Facebook Menu Application:-
The idea behind the application was to
showcase the winter specials in a single tab.
Easy to navigate & know about the festival
menu.
The Foursquare offer was promoted on the
menu app too.
The app was shareable on Facebook & Twitter.
11. Facebook Event:-
An event was created with all the promotional links of the Facebook contest,
Menu Tab, Foursquare offer at participating Rajdhani outlets.
12. Foursquare offer:-
Offer views: 182
Offer unlocks: 119
Check-in & claim the offer at any Rajdhani outlet.
The offer was promoted via Facebook posts, online skinning creatives on
Twitter + Foursquare banner + the Facebook contest & the Menu tab.
13. Twitter Contest:-
Hashtag: #ILoveWintersBecause
New Followers: 15+
Total mentions on the hashtag: 120+
Brand mentions were 80-85%
Impressions on the hashtag were 49,623+
Reached an audience of 13,868 users.
15. Campaign Results:-
The festival’s special delights were promoted online.
Offline footfalls were generated using the Foursquare offer.
Online queries were addressed using the Facebook menu tab.
A decent number of website visitors was recorded.
Contest specials were promoted using the Facebook contest, Facebook
Menu tab, Online creatives & the Twitter contest #ILoveWintersBecause.