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NetFlow Deep Dive: Tips and Tricks to get the
Most Out of Your Network Bandwidth
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
A Few Notes about Today’s Session
» Today’s content will cover useful
NetFlow tips for Network Admins
 We’ll also show how to implement
many of the tips using NetFlow
monitoring software
» Ask questions!!!
 No attendee left behind
 Don’t wait until the end – ask
questions using the chat box and we
will do our best to cover them all
» Today’s Session is being recorded
 solarwinds.com
 slideshare.com
Don Thomas Jacob
Head Geek
SolarWinds
David Byrd
Sales Engineer
SolarWinds
What’s in Today’s Session
» SolarWinds® Overview
» Introduction to NetFlow and other Flow Technologies
» NetFlow Tips and Tricks
 Troubleshooting Network Issues
 Network Anomaly Detection
 Tracking Cloud Performance
 Monitoring BYOD Impact
 Validate Quality of Service (QoS) and Type of Service (ToS)
 Capacity Planning
» SolarWinds® Bandwidth Analyzer Pack
» Resources
» Questions?
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
3
SolarWinds Overview
4
Provide enterprise-class network, systems, virtualization, and
storage resource management software that is powerful,
easy-to-use, and affordable
 Rapidly Growing & Highly Profitable IT Management Company
» We sell to businesses of all sizes from SMB to Large Enterprise
» Over 100,000 customers in 170 countries
» More than 450 of the Fortune 500 are customers
» More than one million registered end-users have downloaded our free tools
» Founded in 1999 to deliver IT management software that works for you – and
that delivers on our promise of "unexpected simplicity."
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
5
Introduction to Flow Technologies
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Introduction to NetFlow and other Flow
Technologies
» NetFlow – Developed by Cisco® as a switching path and now
the primary traffic accounting technology
» Answers questions of WHO, WHAT, WHEN and WHERE of
bandwidth monitoring and traffic analytics
» All major routing and switching vendors supports NetFlow or
similar Flow options
6
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Introduction to NetFlow and other Flow
Technologies
7
NetFlow Enabled
Network Device
Traffic Traffic
NetFlow Collector
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Introduction to NetFlow and other Flow
Technologies
8
Supported on most enterprise class
devices including Layer 2 switches
» Flexible NetFlow – Leverages NetFlow v9
» Customizable key and non-key fields : Allows users to decide
what is exported
» Configuration involves creating
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Cisco® Flexible NetFlow
9
Flow RecordFlow Exporter Flow Monitor
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
10
Flow Exporter Flow Record Flow Monitor
destination 192.168.16.1
source loopback0
transport udp 2055
export-protocol netflow-v9
output-features
Pre-Defined Flow Records
netflow-original
netflow ipv4 original-input
Custom Flow Record
Customized using
match or collect statements
Flow Exporter
+
Flow Record
Apply Flow Monitor on Interface
interface serial 2/1
ip flow monitor monitor_name input
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Other Flow Technologies
11
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
11
Flow Format About
IPFIX™
IETF standard for flow export. Customizable and template based like NetFlow.
Available on: Barracuda Networks®, Extreme® switches, Sonicwall®, etc.
sFlow®
Sampling based - 1 in N “packets” captured for traffic analytics.
Supported by most vendors: Alcatel®, Brocade® – Foundry®, Dell® - Force 10™,
Enterasys®, ExtremeXOS®, Fortinet®, HP® ProCurve®, Juniper®, Vyatta®, etc.
http://www.sflow.org/products
J-Flow
Proprietary protocol from Juniper®for flow export from Juniper® routers,
switches and firewalls
NetStream™ A variation of NetFlow supported on Huawei / 3COM devices
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Tips and Tricks
12
» Network uptime is “critical” to revenue
» NetFlow identifies
 Source and Destination Interface
 Source and Destination IP Addresses
 Source and Destination Port Addresses
 Protocol
 Type of Service and DSCP
» Helps in quicker troubleshooting of issues such as application
slowness or performance degradation
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Troubleshooting Network Issues
13
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Troubleshooting Network Issues
14
Source IP Address
Destination IP Address
Input and Output Interface
Source and Destination Port
Protocol
Flow Start and End time
Packet and Octet count
ToS
TCP Flags
Protocol
Source AS Information
Destination AS Information
Identify source and destination hosts involved in a
traffic flow and its route in the network
What application is using the bandwidth
Using historical data for analysis? See when the
incident occurred and traffic volume
Priority of applications in the network; Status of a TCP
conversation; Protocol distribution
Route of the traffic flow; Using expensive AS during
peering?
» Signature based anomaly detection fails with zero-day
malware
» Firewalls work based on rules defined by user. Non-signature
IDS / IPS are very expensive
» Security issues with emerging trends like telecommuting and
BYOD. Malwares directly reach LAN via an infected BYOD
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Network Anomaly Detection
15
Signature Anomaly Blocked
M A AL W R E
R E WA L A M
Non-Signature Anomaly
Passes Undetected
IDS
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Network Anomaly Detection
» Your network could be hosting a bot. Firewalls and IDS / IPS track
only inbound traffic
» Analyze changes in traffic patterns and unexpected traffic behavior
to detect anomalous traffic including zero-day malware
» High SMTP traffic; Short burst of packets; One host to many on
same port; Traffic on unknown ports; Too many TCP SYN flags;
» NetFlow based traffic analytics helps with network behavior
anomaly detection
16
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Tracking Cloud Performance
» The biggest impact of the cloud is on the bandwidth
» SaaS based approach means ensuring bandwidth is always
available for business apps
» It’s necessary to look out for bottlenecks, bandwidth hogs,
unauthorized protocol usage and application priority
» NetFlow data carries information on cause of traffic
bottlenecks, end points using bandwidth, applications being
used and conversation priority
17
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Monitoring BYOD Impact
» BYOD is inevitable. Enterprises are either adopting BYOD or
employees are already using them
» BYOD adds more traffic to your network – What is the impact
on bandwidth?
» Are unauthorized applications being used or is BYOD
competing with business applications?
» NetFlow breaks down on application usage and source of
traffic along with DSCP information
18
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Validate Quality of Service (QoS) and Type of
Service (ToS)
» Bandwidth is finite. Applications compete with one another for
bandwidth when traversing the WAN
» Ensure back ups and scavenger traffic do not have higher priority
over your critical applications
» NetFlow data reports on ToS and DSCP fields from traffic
conversations. Validate your QoS is working as expected
19
FTP
VoIP
Peer to Peer
Web
Internet Link
Web
AF31
FTP AF11
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Capacity Planning
» Increasing organizational strength or new applications need
bandwidth. Throwing more bandwidth is not the first step
» Is bandwidth growth along expected lines or misused. How has
application usage changed over time?
» Top application and conversations based NetFlow data can be
stored for reference unlike pcap which requires extensive storage
» Use NetFlow for bandwidth and application growth reports
20
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Bandwidth Analyzer Pack
21
» Detect, diagnose, and resolve
network performance issues
» Track response time,
availability, and uptime of
routers, switches, and other
SNMP-enabled devices
» Monitor and analyze network
bandwidth performance and
traffic patterns
» Identify bandwidth hogs and
see which applications are
using the most bandwidth
» Graphically display
performance metrics in real
time via dynamic interactive
maps
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
22
Bandwidth Analyzer Pack Demo
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Resources
» Download a free fully functional 30-day trial at
http://www.solarwinds.com/lp/network-bandwidth-analyzer-
pack.aspx
» Videos
 Network Performance Monitor Overview
 NetFlow Traffic Analyzer Overview
 How to Configure NetFlow on Cisco Routers
» Blogs
 NETFLOW V9 DATAGRAM KNOWLEDGE SERIES - NETFLOW OVERVIEW
23
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Summary and Q & A
» To learn more visit:
http://www.solarwinds.com/lp/network-bandwidth-analyzer-
pack.aspx
» Join our community of 150,000+ IT pros at www.thwack.com
» Follow us on Twitter®
 @headgeeks
Thank you for attending!
24
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Thank You!
The SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWinds
Worldwide, LLC, are registered with the U.S. Patent and Trademark Office, and may be
registered or pending registration in other countries. All other SolarWinds trademarks, service
marks, and logos may be common law marks, registered or pending registration in the United
States or in other countries. All other trademarks mentioned herein are used for identification
purposes only and may be or are trademarks or registered trademarks of their respective
companies.

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NetFlow Deep Dive: NetFlow Tips and Tricks to get the Most Out of Your Network Bandwidth

  • 1. NetFlow Deep Dive: Tips and Tricks to get the Most Out of Your Network Bandwidth © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 2. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. A Few Notes about Today’s Session » Today’s content will cover useful NetFlow tips for Network Admins  We’ll also show how to implement many of the tips using NetFlow monitoring software » Ask questions!!!  No attendee left behind  Don’t wait until the end – ask questions using the chat box and we will do our best to cover them all » Today’s Session is being recorded  solarwinds.com  slideshare.com Don Thomas Jacob Head Geek SolarWinds David Byrd Sales Engineer SolarWinds
  • 3. What’s in Today’s Session » SolarWinds® Overview » Introduction to NetFlow and other Flow Technologies » NetFlow Tips and Tricks  Troubleshooting Network Issues  Network Anomaly Detection  Tracking Cloud Performance  Monitoring BYOD Impact  Validate Quality of Service (QoS) and Type of Service (ToS)  Capacity Planning » SolarWinds® Bandwidth Analyzer Pack » Resources » Questions? © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 3
  • 4. SolarWinds Overview 4 Provide enterprise-class network, systems, virtualization, and storage resource management software that is powerful, easy-to-use, and affordable  Rapidly Growing & Highly Profitable IT Management Company » We sell to businesses of all sizes from SMB to Large Enterprise » Over 100,000 customers in 170 countries » More than 450 of the Fortune 500 are customers » More than one million registered end-users have downloaded our free tools » Founded in 1999 to deliver IT management software that works for you – and that delivers on our promise of "unexpected simplicity."
  • 5. © 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 5 Introduction to Flow Technologies
  • 6. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Introduction to NetFlow and other Flow Technologies » NetFlow – Developed by Cisco® as a switching path and now the primary traffic accounting technology » Answers questions of WHO, WHAT, WHEN and WHERE of bandwidth monitoring and traffic analytics » All major routing and switching vendors supports NetFlow or similar Flow options 6
  • 7. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Introduction to NetFlow and other Flow Technologies 7 NetFlow Enabled Network Device Traffic Traffic NetFlow Collector
  • 8. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Introduction to NetFlow and other Flow Technologies 8 Supported on most enterprise class devices including Layer 2 switches
  • 9. » Flexible NetFlow – Leverages NetFlow v9 » Customizable key and non-key fields : Allows users to decide what is exported » Configuration involves creating © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Cisco® Flexible NetFlow 9 Flow RecordFlow Exporter Flow Monitor
  • 10. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 10 Flow Exporter Flow Record Flow Monitor destination 192.168.16.1 source loopback0 transport udp 2055 export-protocol netflow-v9 output-features Pre-Defined Flow Records netflow-original netflow ipv4 original-input Custom Flow Record Customized using match or collect statements Flow Exporter + Flow Record Apply Flow Monitor on Interface interface serial 2/1 ip flow monitor monitor_name input
  • 11. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Other Flow Technologies 11 © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 11 Flow Format About IPFIX™ IETF standard for flow export. Customizable and template based like NetFlow. Available on: Barracuda Networks®, Extreme® switches, Sonicwall®, etc. sFlow® Sampling based - 1 in N “packets” captured for traffic analytics. Supported by most vendors: Alcatel®, Brocade® – Foundry®, Dell® - Force 10™, Enterasys®, ExtremeXOS®, Fortinet®, HP® ProCurve®, Juniper®, Vyatta®, etc. http://www.sflow.org/products J-Flow Proprietary protocol from Juniper®for flow export from Juniper® routers, switches and firewalls NetStream™ A variation of NetFlow supported on Huawei / 3COM devices
  • 12. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Tips and Tricks 12
  • 13. » Network uptime is “critical” to revenue » NetFlow identifies  Source and Destination Interface  Source and Destination IP Addresses  Source and Destination Port Addresses  Protocol  Type of Service and DSCP » Helps in quicker troubleshooting of issues such as application slowness or performance degradation © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Troubleshooting Network Issues 13
  • 14. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Troubleshooting Network Issues 14 Source IP Address Destination IP Address Input and Output Interface Source and Destination Port Protocol Flow Start and End time Packet and Octet count ToS TCP Flags Protocol Source AS Information Destination AS Information Identify source and destination hosts involved in a traffic flow and its route in the network What application is using the bandwidth Using historical data for analysis? See when the incident occurred and traffic volume Priority of applications in the network; Status of a TCP conversation; Protocol distribution Route of the traffic flow; Using expensive AS during peering?
  • 15. » Signature based anomaly detection fails with zero-day malware » Firewalls work based on rules defined by user. Non-signature IDS / IPS are very expensive » Security issues with emerging trends like telecommuting and BYOD. Malwares directly reach LAN via an infected BYOD © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Network Anomaly Detection 15 Signature Anomaly Blocked M A AL W R E R E WA L A M Non-Signature Anomaly Passes Undetected IDS
  • 16. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Network Anomaly Detection » Your network could be hosting a bot. Firewalls and IDS / IPS track only inbound traffic » Analyze changes in traffic patterns and unexpected traffic behavior to detect anomalous traffic including zero-day malware » High SMTP traffic; Short burst of packets; One host to many on same port; Traffic on unknown ports; Too many TCP SYN flags; » NetFlow based traffic analytics helps with network behavior anomaly detection 16
  • 17. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Tracking Cloud Performance » The biggest impact of the cloud is on the bandwidth » SaaS based approach means ensuring bandwidth is always available for business apps » It’s necessary to look out for bottlenecks, bandwidth hogs, unauthorized protocol usage and application priority » NetFlow data carries information on cause of traffic bottlenecks, end points using bandwidth, applications being used and conversation priority 17
  • 18. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Monitoring BYOD Impact » BYOD is inevitable. Enterprises are either adopting BYOD or employees are already using them » BYOD adds more traffic to your network – What is the impact on bandwidth? » Are unauthorized applications being used or is BYOD competing with business applications? » NetFlow breaks down on application usage and source of traffic along with DSCP information 18
  • 19. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Validate Quality of Service (QoS) and Type of Service (ToS) » Bandwidth is finite. Applications compete with one another for bandwidth when traversing the WAN » Ensure back ups and scavenger traffic do not have higher priority over your critical applications » NetFlow data reports on ToS and DSCP fields from traffic conversations. Validate your QoS is working as expected 19 FTP VoIP Peer to Peer Web Internet Link Web AF31 FTP AF11
  • 20. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Capacity Planning » Increasing organizational strength or new applications need bandwidth. Throwing more bandwidth is not the first step » Is bandwidth growth along expected lines or misused. How has application usage changed over time? » Top application and conversations based NetFlow data can be stored for reference unlike pcap which requires extensive storage » Use NetFlow for bandwidth and application growth reports 20
  • 21. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Bandwidth Analyzer Pack 21 » Detect, diagnose, and resolve network performance issues » Track response time, availability, and uptime of routers, switches, and other SNMP-enabled devices » Monitor and analyze network bandwidth performance and traffic patterns » Identify bandwidth hogs and see which applications are using the most bandwidth » Graphically display performance metrics in real time via dynamic interactive maps
  • 22. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 22 Bandwidth Analyzer Pack Demo
  • 23. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Resources » Download a free fully functional 30-day trial at http://www.solarwinds.com/lp/network-bandwidth-analyzer- pack.aspx » Videos  Network Performance Monitor Overview  NetFlow Traffic Analyzer Overview  How to Configure NetFlow on Cisco Routers » Blogs  NETFLOW V9 DATAGRAM KNOWLEDGE SERIES - NETFLOW OVERVIEW 23
  • 24. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Summary and Q & A » To learn more visit: http://www.solarwinds.com/lp/network-bandwidth-analyzer- pack.aspx » Join our community of 150,000+ IT pros at www.thwack.com » Follow us on Twitter®  @headgeeks Thank you for attending! 24
  • 25. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Thank You! The SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWinds Worldwide, LLC, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies.

Notes de l'éditeur

  1. Hello everyone and welcome to the solarwinds webcast “NetFlow deep dive..: tips and tricks
  2. Today, we will intorudce you to netflow and similar flow technologies that can help you with your bandwidth monitoring and traffic analytics. And then we will talk about how you can use netflow to solve day-to-day network problems after which we will introduce you to solarwinds bandwidth analyzer pack
  3. For those who are new to Solarwinds.. We are developers of Powerful and easy-to-useEnterprise class software that can help with monitoring and management of your network, systems, virtualization, storage. Our products can cater to both the SMBs as well as large enterprises..there are more than a million registered end-users who have downloaded our free tools alone..
  4. So, as I have said before, NetFlow is comes free with the vast majority of your switches, routers, and network devices, but how do you monitor all of this flow data that you are now capturing. You can, of course, telnet directly to the device and extract data using CLI. While this may get you your data, it is not the most user friendly or intuitive solution.This is where automated tools come into play. SolarWinds Bandwidth Analyzer Pack is a combination of SolarWinds Network Performance Monitor and NetFlow Traffic Analyzer. NPM provides fault, performance and availability monitoring while NetFlow Traffic Analyzer collects flow data to tell you how your network bandwidth is being used.When combined together, you can detect, diagnose and resolve network performance issues; track response time, availability, and uptime of routers, switches and other SNMP enable devices; monitor and analyze network bandwidth performance traffic patterns; and identify bandwidth hogs and see which applications are using the most bandwidth all in a graphical interactive web interface.