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TOP 10 Learning Questions for Ch 9: Creating Brand Equity Soleil Gan April 2011 http://taeyangxinyi.blogspot.com
1. Which of the following is NOT a component of Brand Equity? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com 2
Brand Asset Valuators Components of Brand Equity 3 http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
Individuality is not a component of brand equity, rather it is… 4 http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N Differentiation -measures the degree to which a brand is seen as different from others Example: Chuckie chocolate milk advertises CALCI-N as an ingredient versus Moo who doesn’t have said ingredient
1. Which of the following is NOT a component of Brand Equity? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
2.  ______ is what the brand stands for and what it promises to consumers. ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
Aaker Model Start managing your brand ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Identity represents an aspirational brand image ,[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  The design is a man and woman close together; promises with the use of the product, users will not be shy in being up-close-&-personal with other people
2.  ______ is what the brand stands for and what it promises to consumers. ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
3. In the concept of Brand Equity Drivers, the image below is a sample of:  ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th  ed.  = http://taeyangxinyi.blogspot.com
The other choices are just part of one of the brand equity drivers BRAND ELEMENTS From Philip Kotler’s, Marketing Management, 13 th  ed.  http://taeyangxinyi.blogspot.com The other choices are examples of Brand Elements: Brand Names, URLs, Logos, Symbols, Characters, Slogans
3. In the concept of Brand Equity Drivers, the image below is a sample of:  ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
4. A brand is able to have the strongest relationship with a customer once:  ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
Brand Dynamics Customer-brand relationship http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  Presence Relevance Performance Advantage Bonding Loyalty increases as you go up!
It is when a brand has bonded with a customer does it get the customer’s unwavering loyalty ,[object Object],[object Object],[object Object],[object Object],[object Object],From Philip Kotler’s, Marketing Management, 13 th  ed.  The “bonded” customers builds a stronger relationship with the brand and spends more on it than the lower levels Ex: Customers would spend more to have a party at Jollibee than have it on their own home, even if it is more costly to do so http://taeyangxinyi.blogspot.com
4. A brand is able to have the strongest relationship with a customer once:  ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
5. In Brand Element Choice Criteria, the brand MR. CLEAN is an example of the criteria: ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
Brand Element Choice Criteria Guidelines in choosing your brand element ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
The Likable criteria is a brand element being appealing to the customer ,[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  Likable visually & verbally.  The brand name and logo of the detergent brand brings to mind cleanliness with its simplicity; plus it shows power of the product to do as it promises “to clean”, with the muscled man in the logo
5. In Brand Element Choice Criteria, the brand MR. CLEAN is an example of the criteria: ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
6. The APPLE logo is a sample of what Brand Element Choice Criteria?  ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
Brand Element Choice Criteria Guidelines in choosing your brand element ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
The transferable criteria is a brand element being able to be used on several product lines ,[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  The single Apple logo is able to introduce several product lines: iPhone, iPod, Mac, iPad
6. The APPLE logo is a sample of what Brand Element Choice Criteria?  ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
7. Derek Ramsey and Angel Locsin’s advertisement for Century Tuna is a sample of what Brand Equity Driver? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th  ed.  = http://taeyangxinyi.blogspot.com
Marketing Activities is the only brand equity driver in the list of choices MARKETING ACTIVITIES From Philip Kotler’s, Marketing Management, 13 th  ed.  http://taeyangxinyi.blogspot.com The Print AD and TV Commercials of the endorsers are MARKETING ACTIVITIES.  The other choices are not Drivers of Brand Equity.
7. Derek Ramsey and Angel Locsin’s advertisement for Century Tuna is a sample of what Brand Equity Driver? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
8. Which of the following is not true? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
Information is not part of brand knowledge KNOWLEDGE Thoughts Feelings Images Experiences Beliefs http://taeyangxinyi.blogspot.com
8. Which of the following is not true? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
9. With a brand name like BOUNTY FRESH for chicken, the brand name as an element is ___ and ___. ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com
Brand Element Choice Criteria Guidelines in choosing your brand element ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Element Choice Criteria Guidelines in choosing your brand element ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],36 http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
The brand name is meaningful, as it suggests prized freshness ,[object Object],[object Object],37 http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  Bounty = reward, prize ~ Bountiful = plentiful, abundant Fresh/freshness is important when it comes to food, especially something that is raw.
9. With a brand name like BOUNTY FRESH for chicken, the brand name as an element is ___ and ___. ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com 38
10. Which of the following is not a role on a brand portfolio?  ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com 39
Brand Roles on a Brand Portfolio What brand type is the product? 40 http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
Niche is a type of market segmentation, not a role on a brand portfolio 41 http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  FLANKERS Fighter brands that are positioned w/ respect to competitors’ brands so that more important (profitable) brands are able to retain their desired position CASH COWS Brands that are able to hold on to enough customers & maintain profitability w/ virtually no marketing support LOW-END ENTRY LEVEL Relatively low-priced “traffic-builder” brands that attract customers to the brand franchise in hopes to trading customers up to the higher-priced brand HIGH-END PRESTIGE Brands that add prestige and credibility to the entire portfolio
10. Which of the following is not a role on a brand portfolio?  ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com 42
TOP 10 Learning Questions for Ch 9: Creating Brand Equity Soleil Gan April 2011 http://taeyangxinyi.blogspot.com

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Ch9 Creating Brand Equity Top 10 Learning Questions

  • 1. TOP 10 Learning Questions for Ch 9: Creating Brand Equity Soleil Gan April 2011 http://taeyangxinyi.blogspot.com
  • 2.
  • 3. Brand Asset Valuators Components of Brand Equity 3 http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
  • 4. Individuality is not a component of brand equity, rather it is… 4 http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N Differentiation -measures the degree to which a brand is seen as different from others Example: Chuckie chocolate milk advertises CALCI-N as an ingredient versus Moo who doesn’t have said ingredient
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th ed. = http://taeyangxinyi.blogspot.com
  • 12. The other choices are just part of one of the brand equity drivers BRAND ELEMENTS From Philip Kotler’s, Marketing Management, 13 th ed. http://taeyangxinyi.blogspot.com The other choices are examples of Brand Elements: Brand Names, URLs, Logos, Symbols, Characters, Slogans
  • 13.
  • 14.
  • 15. Brand Dynamics Customer-brand relationship http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. Presence Relevance Performance Advantage Bonding Loyalty increases as you go up!
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th ed. = http://taeyangxinyi.blogspot.com
  • 28. Marketing Activities is the only brand equity driver in the list of choices MARKETING ACTIVITIES From Philip Kotler’s, Marketing Management, 13 th ed. http://taeyangxinyi.blogspot.com The Print AD and TV Commercials of the endorsers are MARKETING ACTIVITIES. The other choices are not Drivers of Brand Equity.
  • 29.
  • 30.
  • 31. Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
  • 32. Information is not part of brand knowledge KNOWLEDGE Thoughts Feelings Images Experiences Beliefs http://taeyangxinyi.blogspot.com
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  • 40. Brand Roles on a Brand Portfolio What brand type is the product? 40 http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
  • 41. Niche is a type of market segmentation, not a role on a brand portfolio 41 http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. FLANKERS Fighter brands that are positioned w/ respect to competitors’ brands so that more important (profitable) brands are able to retain their desired position CASH COWS Brands that are able to hold on to enough customers & maintain profitability w/ virtually no marketing support LOW-END ENTRY LEVEL Relatively low-priced “traffic-builder” brands that attract customers to the brand franchise in hopes to trading customers up to the higher-priced brand HIGH-END PRESTIGE Brands that add prestige and credibility to the entire portfolio
  • 42.
  • 43. TOP 10 Learning Questions for Ch 9: Creating Brand Equity Soleil Gan April 2011 http://taeyangxinyi.blogspot.com