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Web 2 Shop

Solutions for your Web-to-store strategies
Store & Product Locator, Click & Collect, Mobile, Facebook, Coupons, Clearance sales…

Confidential document – All rights reserved – Leadformance 2013

Introduction
Web 2 Shop

The most trusted
Web-to-Store solution

170 Millions

130 Clients

150 000 Retail locations

80 Millions
Visitors redirect to your stores
Confidential document – All rights reserved – Leadformance 2013

Pages views

110

Countries
Confidential document – All rights reserved – Leadformance 2013

3
A few figures about web to store

Confidential document – All rights reserved – Leadformance 2013

4
83% of purchases
are made in-store

Confidential document – All rights reserved – Leadformance 2013

Source : Fullsix Retail 2012
88% of consumers research online
before purchasing offline

Confidential document – All rights reserved – Leadformance 2013
44% of visitors
use the internet to find
the closest retail location

Confidential document – All rights reserved – Leadformance 2013

Source : FEVAD June 2012
54% of web users look for
online vouchers to
then use them in-store

Confidential document – All rights reserved – Leadformance 2013
80% of web users have
already used a digital
voucher in a store

Confidential document – All rights reserved – Leadformance 2013
55% of consumers
use at least 2

devices in the
course of each purchase

Confidential document – All rights reserved – Leadformance 2013
Consumers with PCs, smartphones and

21 local
searches per week, or an average
of 3 searches a day
tablets do more than

Confidential document – All rights reserved – Leadformance 2013

Yp survey – How Consumers Are
Using Local Search
1 of 4 Google searches
are local searches

my boutique Paris

Confidential document – All rights reserved – Leadformance 2013

Source : Chikita Insights October 2012
1/3
mobile searches
are local searches

Confidential document – All rights reserved – Leadformance 2013

Source : Google June 2011
53% of
mobile
searches
have local
intent
(Microsoft)

Confidential document – All rights reserved – Leadformance 2013
62% smartphone users
use their phone

on the street or on the go
(at least once before their purchase)

Confidential document – All rights reserved – Leadformance 2013

Source : Fullsix Retail 2012
57% Smartphone users look for local
info at least once a week

25% look for local info daily
my store Aix en Provence

Confidential document – All rights reserved – Leadformance 2013

Source: Google’s Think Insights Databoard
76% smartphone users
do online research
while in a store

Confidential document – All rights reserved – Leadformance 2013

Source : Fullsix Retail 2012
94%

of clicks

are made through SEO

Confidential document – All rights reserved – Leadformance 2013

Source NIELSEN August 2012
Up to

70%

of savings
for your
paid search budget

Confidential document – All rights reserved – Leadformance 2013

Source : search engine watch
What we do for you:

Transforming online traffic
into offline results

Confidential document – All rights reserved – Leadformance 2013

20
achieved

3 conversion rate

x

for MIDAS car service centres

Confidential document – All rights reserved – Leadformance 2013
increased “in agency” revenues

by 64% within one year
for Carlson Wagon Lit Travel (HAVAS Fr)

Confidential document – All rights reserved – Leadformance 2013
BRIDGE multiplied
SUBARU’s daily

testdrives

by 4 in only 7 months

Confidential document – All rights reserved – Leadformance 2013
BRIDGE generated

10x more local SEO traffic
in less than 2 years for PULSAT

Confidential document – All rights reserved – Leadformance 2013
BRIDGE multiplied

by 5
Orange’s local internet traffic
in less than 1 year

Confidential document – All rights reserved – Leadformance 2013
helped OPTICAL CENTER to increase

in-store visits by 30%
in just one year thanks
to local e-vouchers policy

Confidential document – All rights reserved – Leadformance 2013
BRIDGE

counts for

11%

of total ecommerce revenues
for Gitem EURONICS France

Confidential document – All rights reserved – Leadformance 2013
BRIDGE generated

+ 12,000
in-store visitors per month
for BOULANGER outlets

Confidential document – All rights reserved – Leadformance 2013

28
x10

Local traffic
increase

in 1 year

29

1

3

6

9

12

15

18

21

*Mean values observed for our clients
Variation from M+1, with M+1 = first full month live BRIDGE local pages
Confidential document – All rights reserved – Leadformance 2013

29

24
Store Locator visits
translate into
revenues for your stores

1

4

7

10 13 16 19 25 28 31 34 37 40 43 46 49 52

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Source : Converteo

Source : Havas Voyage

Offline sales
Store Locator visits
Confidential document – All rights reserved – Leadformance 2013

30
Web 2 Shop

offers the most attractive
customer acquisition cost
on the market

Google Search 0,41€ Google Display 0,27€*

Confidential document – All rights reserved – Leadformance 2013

*Source : Wordstream 2012
Whatever your
Web-to-Store strategy is
BRIDGE meets your needs
Store Locator
Product Locator
Coupons
Lead Generation

Confidential document – All rights reserved – Leadformance 2013

Click & Collect
Pick up in-store
clearance sales
Private sales
32
Don’t wait any longer…
Simple
Enter cross-channel dimension without touching your existing web.

Evolving
BRIDGE evolves with your customers!

Economical
BRIDGE provides an elevated ROI whatever your commitment level is...

minimum risk!
Confidential document – All rights reserved – Leadformance 2013
Clients examples

Confidential document – All rights reserved – Leadformance 2013

34
Store Locator

Best UX dealer locator with geolocation features
Confidential document – All rights reserved – Leadformance 2013

35
Store Locator

The dealer locator is a base camp for conducting local digital marketing actions:
appointments, vouchers, promotions…
Confidential document – All rights reserved – Leadformance 2013

36
Coupons

10%
OFF
DOWNLOAD YOUR COUPON

* Available from Monday to Wednesday

Local vouchers publication is a built in feature of BRIDGE

Confidential document – All rights reserved – Leadformance 2013

37
Mobile Store Locator

A fully responsive design for an optimized
mobile user experience
Confidential document – All rights reserved – Leadformance 2013

38
iPad Store Locator

Designed for tablets
Confidential document – All rights reserved – Leadformance 2013

39
Facebook Store Locator

Facebook app included to offer the best FB
dealer locator experience to your
Confidential document – All rights reserved – Leadformance 2013
customers

40
Product Locator

Where to buy widget can
display the stock level on
each page of your website
and can be associated with
a particular action (e.g.
reserve, buy…)

Confidential document – All rights reserved – Leadformance 2013

41
Click & Collect / Pick up in store

BRIDGE can be used to easily deploy a pick up in store feature
Confidential document – All rights reserved – Leadformance 2013

42
Mobile Click & Collect

Click & Collect and
product reservation
features are also
compatible with
smartphones

Confidential document – All rights reserved – Leadformance 2013

43
Clearance sales on local pages

Reserve this product
Name
Email
Phone number
Receive coupons by email. We will not
communicate your information to third
parties.
Reserve this product

Complete this product reservation
1. You will receive a confirmation email
2. The product will be put on hold for 3
days
3. To collect your purchase, go to the
store customer service counter with your
ID and the confirmation email

Confidential document – All rights reserved – Leadformance 2013

44

Local pages generated
by BRIDGE can be
used to display a
selection of products
available locally with
the possibility to add a
reservation module
An intuitive back office

Confidential document – All rights reserved – Leadformance 2013
96% client satisfaction

Why not you?
Confidential document – All rights reserved – Leadformance 2013

46
For further information please contact
contact@leadformance.com
www.leadformance.com

Confidential document – All rights reserved – Leadformance 2013

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Pierre-Andre Pochon, Leadformance - Solocal Group UK Event "How To Drive Online Traffic To Local Stores", February 27, 2014

  • 1. Web 2 Shop Solutions for your Web-to-store strategies Store & Product Locator, Click & Collect, Mobile, Facebook, Coupons, Clearance sales… Confidential document – All rights reserved – Leadformance 2013 Introduction
  • 2. Web 2 Shop The most trusted Web-to-Store solution 170 Millions 130 Clients 150 000 Retail locations 80 Millions Visitors redirect to your stores Confidential document – All rights reserved – Leadformance 2013 Pages views 110 Countries
  • 3. Confidential document – All rights reserved – Leadformance 2013 3
  • 4. A few figures about web to store Confidential document – All rights reserved – Leadformance 2013 4
  • 5. 83% of purchases are made in-store Confidential document – All rights reserved – Leadformance 2013 Source : Fullsix Retail 2012
  • 6. 88% of consumers research online before purchasing offline Confidential document – All rights reserved – Leadformance 2013
  • 7. 44% of visitors use the internet to find the closest retail location Confidential document – All rights reserved – Leadformance 2013 Source : FEVAD June 2012
  • 8. 54% of web users look for online vouchers to then use them in-store Confidential document – All rights reserved – Leadformance 2013
  • 9. 80% of web users have already used a digital voucher in a store Confidential document – All rights reserved – Leadformance 2013
  • 10. 55% of consumers use at least 2 devices in the course of each purchase Confidential document – All rights reserved – Leadformance 2013
  • 11. Consumers with PCs, smartphones and 21 local searches per week, or an average of 3 searches a day tablets do more than Confidential document – All rights reserved – Leadformance 2013 Yp survey – How Consumers Are Using Local Search
  • 12. 1 of 4 Google searches are local searches my boutique Paris Confidential document – All rights reserved – Leadformance 2013 Source : Chikita Insights October 2012
  • 13. 1/3 mobile searches are local searches Confidential document – All rights reserved – Leadformance 2013 Source : Google June 2011
  • 14. 53% of mobile searches have local intent (Microsoft) Confidential document – All rights reserved – Leadformance 2013
  • 15. 62% smartphone users use their phone on the street or on the go (at least once before their purchase) Confidential document – All rights reserved – Leadformance 2013 Source : Fullsix Retail 2012
  • 16. 57% Smartphone users look for local info at least once a week 25% look for local info daily my store Aix en Provence Confidential document – All rights reserved – Leadformance 2013 Source: Google’s Think Insights Databoard
  • 17. 76% smartphone users do online research while in a store Confidential document – All rights reserved – Leadformance 2013 Source : Fullsix Retail 2012
  • 18. 94% of clicks are made through SEO Confidential document – All rights reserved – Leadformance 2013 Source NIELSEN August 2012
  • 19. Up to 70% of savings for your paid search budget Confidential document – All rights reserved – Leadformance 2013 Source : search engine watch
  • 20. What we do for you: Transforming online traffic into offline results Confidential document – All rights reserved – Leadformance 2013 20
  • 21. achieved 3 conversion rate x for MIDAS car service centres Confidential document – All rights reserved – Leadformance 2013
  • 22. increased “in agency” revenues by 64% within one year for Carlson Wagon Lit Travel (HAVAS Fr) Confidential document – All rights reserved – Leadformance 2013
  • 23. BRIDGE multiplied SUBARU’s daily testdrives by 4 in only 7 months Confidential document – All rights reserved – Leadformance 2013
  • 24. BRIDGE generated 10x more local SEO traffic in less than 2 years for PULSAT Confidential document – All rights reserved – Leadformance 2013
  • 25. BRIDGE multiplied by 5 Orange’s local internet traffic in less than 1 year Confidential document – All rights reserved – Leadformance 2013
  • 26. helped OPTICAL CENTER to increase in-store visits by 30% in just one year thanks to local e-vouchers policy Confidential document – All rights reserved – Leadformance 2013
  • 27. BRIDGE counts for 11% of total ecommerce revenues for Gitem EURONICS France Confidential document – All rights reserved – Leadformance 2013
  • 28. BRIDGE generated + 12,000 in-store visitors per month for BOULANGER outlets Confidential document – All rights reserved – Leadformance 2013 28
  • 29. x10 Local traffic increase in 1 year 29 1 3 6 9 12 15 18 21 *Mean values observed for our clients Variation from M+1, with M+1 = first full month live BRIDGE local pages Confidential document – All rights reserved – Leadformance 2013 29 24
  • 30. Store Locator visits translate into revenues for your stores 1 4 7 10 13 16 19 25 28 31 34 37 40 43 46 49 52 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Source : Converteo Source : Havas Voyage Offline sales Store Locator visits Confidential document – All rights reserved – Leadformance 2013 30
  • 31. Web 2 Shop offers the most attractive customer acquisition cost on the market Google Search 0,41€ Google Display 0,27€* Confidential document – All rights reserved – Leadformance 2013 *Source : Wordstream 2012
  • 32. Whatever your Web-to-Store strategy is BRIDGE meets your needs Store Locator Product Locator Coupons Lead Generation Confidential document – All rights reserved – Leadformance 2013 Click & Collect Pick up in-store clearance sales Private sales 32
  • 33. Don’t wait any longer… Simple Enter cross-channel dimension without touching your existing web. Evolving BRIDGE evolves with your customers! Economical BRIDGE provides an elevated ROI whatever your commitment level is... minimum risk! Confidential document – All rights reserved – Leadformance 2013
  • 34. Clients examples Confidential document – All rights reserved – Leadformance 2013 34
  • 35. Store Locator Best UX dealer locator with geolocation features Confidential document – All rights reserved – Leadformance 2013 35
  • 36. Store Locator The dealer locator is a base camp for conducting local digital marketing actions: appointments, vouchers, promotions… Confidential document – All rights reserved – Leadformance 2013 36
  • 37. Coupons 10% OFF DOWNLOAD YOUR COUPON * Available from Monday to Wednesday Local vouchers publication is a built in feature of BRIDGE Confidential document – All rights reserved – Leadformance 2013 37
  • 38. Mobile Store Locator A fully responsive design for an optimized mobile user experience Confidential document – All rights reserved – Leadformance 2013 38
  • 39. iPad Store Locator Designed for tablets Confidential document – All rights reserved – Leadformance 2013 39
  • 40. Facebook Store Locator Facebook app included to offer the best FB dealer locator experience to your Confidential document – All rights reserved – Leadformance 2013 customers 40
  • 41. Product Locator Where to buy widget can display the stock level on each page of your website and can be associated with a particular action (e.g. reserve, buy…) Confidential document – All rights reserved – Leadformance 2013 41
  • 42. Click & Collect / Pick up in store BRIDGE can be used to easily deploy a pick up in store feature Confidential document – All rights reserved – Leadformance 2013 42
  • 43. Mobile Click & Collect Click & Collect and product reservation features are also compatible with smartphones Confidential document – All rights reserved – Leadformance 2013 43
  • 44. Clearance sales on local pages Reserve this product Name Email Phone number Receive coupons by email. We will not communicate your information to third parties. Reserve this product Complete this product reservation 1. You will receive a confirmation email 2. The product will be put on hold for 3 days 3. To collect your purchase, go to the store customer service counter with your ID and the confirmation email Confidential document – All rights reserved – Leadformance 2013 44 Local pages generated by BRIDGE can be used to display a selection of products available locally with the possibility to add a reservation module
  • 45. An intuitive back office Confidential document – All rights reserved – Leadformance 2013
  • 46. 96% client satisfaction Why not you? Confidential document – All rights reserved – Leadformance 2013 46
  • 47. For further information please contact contact@leadformance.com www.leadformance.com Confidential document – All rights reserved – Leadformance 2013