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INCUBATOR PROGRAM
Affordable Professional Services for your Growing Business
Christine Hermoso | Jacquelyn Pinckney | Jankiel Rosenwald | Sovanlyna Phin |Claudia Vargas
Ever wonder what the business incubator market size is?
1,250incubators in the United States,
worldwide is about 7,000
93% are nonprofit organizations
6% on service businesses, serve niche market
37% on technology business
focus on economic development
3% serve manufacturing firms
12% from California
Source: NBIA
13% 37%
116,000
low income to extremely low income
With more than
households
….and the needs?
San Francisco
Bay Area
California
Nonemployer Business Incubator
Source: census.gov
Mission History Office
Transforming Lives through Entrepreneurship
Empower the entrepreneur
capacities through the
creation of sustainable
new businesses, new
jobs
1985 Found
1990 Launched 1st non-
profit business incubator
2003 Expanded to serve
30 small businesses
SOMA
Bayview
Pala Ato
Marin
96% 40% 58%
The client’s median
gross revenue
$60,000
in business
IMPACT STAT
full time 7,500business
launch, grow & succeed
Graduates remains
in business
Graduate create
two more jobs
Clients
operate a business
BUSINESS
MODEL
PARTNER
S
REVENUE
KEY RESOURCES
VALUE PROPOSITION
CUSTOMER
CUSTOMER
RELATIONS
CHANNEL
. CLASS/ WORKSHOP
. RENTAL SPACE
. INCUBATOR
PROGRAM
. CONSULTANT
SERVICES
LOW TO
MODERATE
INCOME
ENTREPRENEUR
. WORD OF MOUTH
. ORIENTATION
. EVENTS
AFFORDABLE
PROFESSIONAL.
DIVERSITY
.ACCESS TO NETWORK
. ONE-ON-ONE
FACILITYBUILDINGCLIENTSLOCATION
BUSINESS ASSOCIATION
COMMUNITION GROUP
FINANCIAL ADVISORS
REFERRAL NETWORK
KEY
ACTIVITIES
Market Research
Journey
…gaining the beneficiaries’
perspectives
The Entrepreneurs’ Voices
60% know through Referral
100% attend one-on-one consulting sessions
60% feel satisfied with the services
80% rate workshops above average of their
expectation
What do clients think about Renaissance
Open, inspiring,
helpful, calm, creative,
multi-dimensional,
friendly, supportive,
politically correct,
encouraging
• More extended network
• More specific help rather
than general help
• Ways to engage incubator
with communities
Culture? Areas of Opportunity?
How entrepreneurs
find a business
incubator program?
Facebook
Business Association
Friends
SWOT
Potential network
opportunities
Professional
services for
low income
entrepreneurs
Job creation
Successful
graduates
Effective
channels for
clients’ needs
Address target
market properly
Marketing
Resources
Alignment with
the Mission
Social media as
a bridge to the
target audience
The Perceived
Reputation
Business
Diversity
Market brand &
services more
Outreach the
target
Competition
with
complementary
services
S
W
O
T
Areas of Opportunity
How to promote the incubator program to
outreachto the target audience?
How to increase the
effectiveness of the incubator
program?
How to create and engage
with the community?
to raise awareness of Renaissance SOMA
Incubator program among the Entrepreneurial community
to outreachto our target market and other partners
to improverelationship
with current and potential clients
as well as with the alumni
to have consistent marketing
management
Renaissance’s Expectations
1.
2.
3.
4.
How?
a great Marketing Strategy
Deliver the key message
Create eye catching Marketing collateral
Build up a 12-month Marketing plan
Utilize communication channels
what we came up with…
Transforming lives through entrepreneurship
RENAISSANCE ENTREPRENEURSHIP CENTER
RENAISSANCE INCUBATOR PROGRAM
Professional affordable services for your growing business
A snapshot
of the Marketing Plan
Flyers in coffee
shops & Social
Media
promotion
Build a strong
brand & network
– Event where
alumni, client &
community meet
Q u a r t e r l y
occurrence
OPEN HOUSE pilot program
Partner with schools to
create a new building
image –Academy of
Arts, College of the Arts
Innovative Ideas for
the 1st floor, a concept to
attract more of a
coworker environment
Promote the Incubator
Program from the outside,
WINDOW AD
INTERIOR
DESIGN
CONTEST
The Renaissance
Prize
Graduate Seal
“A product of Renaissance”
PR
STRATEGY
Leverage Alumni Network
Thought Leader,
as an ambassador
Training program
for partners’ personnel – FAQ
Create Facebook Group for current clients and
alumni as a way to interact and stay connected
Link account with Facebook and
tweets will automatically be updated
Update regularly
Encourage people to write more
reviews
Create an account and update
activities to engage communities
Blog their successful stories and share them
with other channels to get more interaction.
SOCIAL MEDIA
an overview
August
September
October
November
December
January
February
March
April
May
June
July ✪

★★

⌘⌘
§




★★
§
⌘⌘
✪
Open house
Gala night
Sales week
Business class
Inferior design
contest
⌘⌘
⌘⌘
⌘⌘
Metrics dashboard
Reach out to 120potential target entrepreneurs
Outreach to 2000people engage in interior design contest
Engage 36partners to reach out to 5%
Save 7h/weekfor 6 months = 168working hours
1.
2.
3.
4.
in which 10% may become Renaissance’s clients
more potential clients
5% may join a business incubator
Establisha strong community engagement
5.
Action Project Metrics
7 Meet up groups attended
9 In-depth interviewees
4 Meetings with clients / 1 per week
305 surveys sent out
2visits to Bayview and Marin office
What worked
What did not
Time-constraints due to a
short-term project
Not understanding clearly
entire constrain faced by the
client organization
Having a limited resource
and network for survey
Fixed schedule meeting every week
Clarified client’s concerns from the
beginning and throughout the process
Constant constructive feedback from
clients on work completed.
Client considered our recommendations
and has a Marketing coach to work with
the Renaissance Center for the next 6
months.
Agreement from Assistant Dean Tim
Payne on instituting an internship
program with Renaissance next school
year
Reaching out &
growing businesses rooted in communities

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Renaissance Entrepreneurship Center - Incubator program

  • 1. INCUBATOR PROGRAM Affordable Professional Services for your Growing Business Christine Hermoso | Jacquelyn Pinckney | Jankiel Rosenwald | Sovanlyna Phin |Claudia Vargas
  • 2. Ever wonder what the business incubator market size is? 1,250incubators in the United States, worldwide is about 7,000 93% are nonprofit organizations 6% on service businesses, serve niche market 37% on technology business focus on economic development 3% serve manufacturing firms 12% from California Source: NBIA
  • 3. 13% 37% 116,000 low income to extremely low income With more than households ….and the needs? San Francisco Bay Area California Nonemployer Business Incubator Source: census.gov
  • 4. Mission History Office Transforming Lives through Entrepreneurship Empower the entrepreneur capacities through the creation of sustainable new businesses, new jobs 1985 Found 1990 Launched 1st non- profit business incubator 2003 Expanded to serve 30 small businesses SOMA Bayview Pala Ato Marin
  • 5. 96% 40% 58% The client’s median gross revenue $60,000 in business IMPACT STAT full time 7,500business launch, grow & succeed Graduates remains in business Graduate create two more jobs Clients operate a business
  • 6. BUSINESS MODEL PARTNER S REVENUE KEY RESOURCES VALUE PROPOSITION CUSTOMER CUSTOMER RELATIONS CHANNEL . CLASS/ WORKSHOP . RENTAL SPACE . INCUBATOR PROGRAM . CONSULTANT SERVICES LOW TO MODERATE INCOME ENTREPRENEUR . WORD OF MOUTH . ORIENTATION . EVENTS AFFORDABLE PROFESSIONAL. DIVERSITY .ACCESS TO NETWORK . ONE-ON-ONE FACILITYBUILDINGCLIENTSLOCATION BUSINESS ASSOCIATION COMMUNITION GROUP FINANCIAL ADVISORS REFERRAL NETWORK KEY ACTIVITIES
  • 7. Market Research Journey …gaining the beneficiaries’ perspectives
  • 8. The Entrepreneurs’ Voices 60% know through Referral 100% attend one-on-one consulting sessions 60% feel satisfied with the services 80% rate workshops above average of their expectation What do clients think about Renaissance Open, inspiring, helpful, calm, creative, multi-dimensional, friendly, supportive, politically correct, encouraging • More extended network • More specific help rather than general help • Ways to engage incubator with communities Culture? Areas of Opportunity? How entrepreneurs find a business incubator program? Facebook Business Association Friends
  • 9. SWOT Potential network opportunities Professional services for low income entrepreneurs Job creation Successful graduates Effective channels for clients’ needs Address target market properly Marketing Resources Alignment with the Mission Social media as a bridge to the target audience The Perceived Reputation Business Diversity Market brand & services more Outreach the target Competition with complementary services S W O T
  • 10. Areas of Opportunity How to promote the incubator program to outreachto the target audience? How to increase the effectiveness of the incubator program? How to create and engage with the community?
  • 11. to raise awareness of Renaissance SOMA Incubator program among the Entrepreneurial community to outreachto our target market and other partners to improverelationship with current and potential clients as well as with the alumni to have consistent marketing management Renaissance’s Expectations 1. 2. 3. 4.
  • 12. How? a great Marketing Strategy Deliver the key message Create eye catching Marketing collateral Build up a 12-month Marketing plan Utilize communication channels
  • 13. what we came up with… Transforming lives through entrepreneurship RENAISSANCE ENTREPRENEURSHIP CENTER RENAISSANCE INCUBATOR PROGRAM Professional affordable services for your growing business
  • 14. A snapshot of the Marketing Plan
  • 15. Flyers in coffee shops & Social Media promotion Build a strong brand & network – Event where alumni, client & community meet Q u a r t e r l y occurrence OPEN HOUSE pilot program
  • 16. Partner with schools to create a new building image –Academy of Arts, College of the Arts Innovative Ideas for the 1st floor, a concept to attract more of a coworker environment Promote the Incubator Program from the outside, WINDOW AD INTERIOR DESIGN CONTEST The Renaissance Prize
  • 17. Graduate Seal “A product of Renaissance” PR STRATEGY Leverage Alumni Network Thought Leader, as an ambassador Training program for partners’ personnel – FAQ
  • 18. Create Facebook Group for current clients and alumni as a way to interact and stay connected Link account with Facebook and tweets will automatically be updated Update regularly Encourage people to write more reviews Create an account and update activities to engage communities Blog their successful stories and share them with other channels to get more interaction. SOCIAL MEDIA
  • 20. Metrics dashboard Reach out to 120potential target entrepreneurs Outreach to 2000people engage in interior design contest Engage 36partners to reach out to 5% Save 7h/weekfor 6 months = 168working hours 1. 2. 3. 4. in which 10% may become Renaissance’s clients more potential clients 5% may join a business incubator Establisha strong community engagement 5.
  • 21. Action Project Metrics 7 Meet up groups attended 9 In-depth interviewees 4 Meetings with clients / 1 per week 305 surveys sent out 2visits to Bayview and Marin office
  • 22. What worked What did not Time-constraints due to a short-term project Not understanding clearly entire constrain faced by the client organization Having a limited resource and network for survey Fixed schedule meeting every week Clarified client’s concerns from the beginning and throughout the process Constant constructive feedback from clients on work completed. Client considered our recommendations and has a Marketing coach to work with the Renaissance Center for the next 6 months. Agreement from Assistant Dean Tim Payne on instituting an internship program with Renaissance next school year
  • 23. Reaching out & growing businesses rooted in communities

Notes de l'éditeur

  1. Build a strong brand & network – Event where alumni, client &community have common interest
  2. Innovative Ideas for the 1st floor, apply the 360 café concept to attract more coworker environment- Re-invent by the skills and talents of upcoming professional artists
  3. Leverage on Alumni’s to benefit the program – Kim Chase, Little Spark MediaTraining the partner programs’ personnel, empowering them to answer FAQ about Renaissance. So that they can communicate the incubator programs benefits.