An introduction to the Academic Quality Improvement Program of the Higher Learning Commission

1. AQIP and continuous improvement Stephen D. Spangehl, Director Academic Quality Improvement Program The Higher Learning Commission

2. 19 States 1000 institutions The North Central Association region

5. Admission Strategy Forum Action Projects Annual Updates Systems Portfolios Systems Appraisal Quality Checkup Reaffirmation of Accreditation

6. > Maintain Systems Portfolio > Action Project Update Strategy Forum > Systems Appraisal > Check-Up Visit > Reaffirmation of Accrediation > 1 4 7

7. > Maintain Systems Portfolio > Action Project Update Every year

8. Strategy Forum > Systems Appraisal > Every 4 years

9. Check-Up Visit > Reaffirmation of Accrediation > Every 7 years

11. What produces current performance? Suppliers Providers Processes Recipients Beneficiaries Customers INPUTS OUTPUTS Input Requirements Output Requirements

12. The Silo View Student Affairs Humanities Finance Academic Affairs Maintenance Sciences Support Services Collecting the data needed for decision-making Envisioning and Preparing for an Unknown Future Developing and Capitalizing on People’s Talents

13. Silo Perspective Systems Perspective

14. Admission Should be preceded by broad discussion of what quality improvement is and whether it fits the institution’s culture and vision

17. Strategy Forum

19. Action Projects

21. Plan, Design, Invent, Propose, Create, Devise, Formulate, Originate, Arrange Do, Execute, Implement, Carry Out, Perform, Experiment, Test, Try Out Check, Study, Evaluate, Verify, Research, Assess, Monitor, Confirm, Review Act, Revise, Fine Tune, Redirect, Adjust, Modify, Alter, Change, Improve PDCA Cycle

24. Annual Updates

26. Systems Portfolio

31. AQIP Categories

32. Measuring Effectiveness Understanding Students’ and other Stakeholders’ Needs Building Collaborative Relationships Planning Continuous Improvement Accomplishing Other Distinctive Objectives Leading and Communicating Valuing People Helping Students Learn Supporting Institutional Operations

33. 1P1 How do you determine your common student learning objectives as well as specific program learning objectives? Who is involved in setting these objectives?

34. 1P4 How do you communicate expectations regarding student preparation and student learning objectives (for programs, courses, and the awarding of specific degrees or credentials) to prospective and current students? How do admissions, student support, and registration services aid in this process?

35. 1P5 How do you help students select programs of study that match their needs, interests, and abilities? In providing this help, how are discrepancies between the necessary and actual preparation of students and their learning styles detected and addressed?

36. Systems Appraisal

39. Quality Checkup

41. Reaffirmation of Accreditation

43. Systems Appraisal Strategy Forum Systems Portfolio Annual Updates Action Projects Quality Checkup Reaffirmation of Accreditation

47. www.AQIP.org 800-621-7440 x. 106 [email_address]