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Managing the Mobile Takeover
Caroline Tipton
IT Marketing Manager, Spiceworks
6.27.13
•  Who gives a flip about
mobile?
•  How do I craft a plan?
•  How do I wrangle these
devices?
•  How do I convince my users
to buy in?
What we’ll cover.
Risks (and rewards) are real.
•  Corporate data can be at
risk.
•  More platforms mean
more complexity.
•  There is a thin line between
public and private data.
•  One size rarely fits all.
IT Pros anticipate a tidal wave of tablets
IT Pros anticipate a tidal wave of tablets
Smartphones are still in the game
So, what are my options?
BYOD 	
  	
  
-­‐No	
  cost	
  to	
  company	
  
-­‐People	
  get	
  what	
  phone	
  they	
  
want−	
  
-­‐	
  Support	
  for	
  all	
  types	
  of	
  
phones	
  
-­‐Personal	
  and	
  company	
  info	
  
mixed	
  
-­‐	
  Users	
  can	
  just	
  say	
  “no”	
  to	
  
CYOD/Company	
  
Subsidized	
  
-­‐	
  Company	
  has	
  expectaFons	
  of	
  
behavior	
  on	
  phone	
  
-­‐	
  You	
  can	
  limit	
  the	
  phones	
  you	
  
will	
  support	
  
-­‐	
  Part	
  of	
  the	
  cost	
  is	
  moved	
  to	
  
the	
  organizaFon	
  
-­‐	
  Personal	
  and	
  company	
  info	
  
mixed	
  
Company	
  
Provided	
  
-­‐	
  You	
  have	
  full	
  and	
  total	
  
control	
  
-­‐	
  You	
  control	
  the	
  device(s)	
  
supported	
  
-­‐	
  No	
  mix	
  of	
  personal	
  data	
  
-­‐	
  Not	
  ideal	
  for	
  your	
  end	
  users	
  
-­‐	
  Planning	
  phone	
  deployments	
  
and	
  budgets	
  become	
  your	
  job	
  
+ + +
-­‐	
   -­‐	
  -­‐	
  
Create a policy that fits you.
Don’t forget about…
WiFi
Email
VPN
Support
Acceptable use
What is MDM?
Inventory, Monitor, Manage
Rolling out your strategy
Get buy-in from above.
Prepare for the resistance.
•  Make it a benefit.
•  Be empathetic.
•  Be prepared to explain
and justify.
•  Be transparent.
Get ready for the legwork.
You are going to be
walking desk to
desk… so be
prepared for it.
Don’t make empty threats.
Rinse and repeat.
And don’t forget to track it!
Demo Time!

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Managing the mobile takeover

  • 1. Managing the Mobile Takeover Caroline Tipton IT Marketing Manager, Spiceworks 6.27.13
  • 2. •  Who gives a flip about mobile? •  How do I craft a plan? •  How do I wrangle these devices? •  How do I convince my users to buy in? What we’ll cover.
  • 3. Risks (and rewards) are real. •  Corporate data can be at risk. •  More platforms mean more complexity. •  There is a thin line between public and private data. •  One size rarely fits all.
  • 4.
  • 5. IT Pros anticipate a tidal wave of tablets
  • 6. IT Pros anticipate a tidal wave of tablets
  • 7. Smartphones are still in the game
  • 8.
  • 9.
  • 10. So, what are my options? BYOD     -­‐No  cost  to  company   -­‐People  get  what  phone  they   want−   -­‐  Support  for  all  types  of   phones   -­‐Personal  and  company  info   mixed   -­‐  Users  can  just  say  “no”  to   CYOD/Company   Subsidized   -­‐  Company  has  expectaFons  of   behavior  on  phone   -­‐  You  can  limit  the  phones  you   will  support   -­‐  Part  of  the  cost  is  moved  to   the  organizaFon   -­‐  Personal  and  company  info   mixed   Company   Provided   -­‐  You  have  full  and  total   control   -­‐  You  control  the  device(s)   supported   -­‐  No  mix  of  personal  data   -­‐  Not  ideal  for  your  end  users   -­‐  Planning  phone  deployments   and  budgets  become  your  job   + + + -­‐   -­‐  -­‐  
  • 11. Create a policy that fits you.
  • 13. What is MDM? Inventory, Monitor, Manage
  • 14. Rolling out your strategy
  • 15. Get buy-in from above.
  • 16. Prepare for the resistance. •  Make it a benefit. •  Be empathetic. •  Be prepared to explain and justify. •  Be transparent.
  • 17. Get ready for the legwork. You are going to be walking desk to desk… so be prepared for it.
  • 18. Don’t make empty threats.
  • 20. And don’t forget to track it!
  • 21.