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Global Social Media:
                                 20 Networks to Know in 2012
All content proprietary. ©2012
Global Social Media:
                                     The World Beyond Our Borders

                                     As social media evolves, brands and
                                     marketers alike are facing the
                                     realization that successful global
                                     marketing programs will need to
                                     grow beyond the mainstays of sites
                                     like Facebook, Twitter and YouTube.
                                     While this can seem a daunting
                                     challenge, to explore the digital
                                     world beyond the platforms we
                                     know, there are a few global power-
                                     players with which social media
                                     professionals should get acquainted.

                                     To that end, we have assembled an
                                     overview of social networks we
                                     believe will start playing an active
                                     role in brands’ global marketing
                                     programs in 2012 and beyond. In
                                     the pages that follow we provide a
                                     brief look at 20 networks (each with a
All content proprietary. ©2012




                                     minimum of 10 million registered
                                     users) from around the globe that
                                     showcase social media’s
                                     powerhouses.


                                 2
Spring Creek Group Methodology

                       Our research was informed by publicly available information, analyst
                       commentary from those publishing in-market and, when possible,
                       firsthand experience using the networks.

                       While this has shaped our initial analysis of these networks, we recognize
                       that elements like membership totals are in flux and are often reported at
                       artificially inflated rates.

                       Our information is based on the most widely reported and commonly
                       accepted figures for the end of the third calendar quarter in 2011.
All content proprietary. ©2012




                     Profiled networks in this publication include: Bebo, Cyworld, Friendster, Habbo, Hi5, Hyves,
                     Kaixin001, Mixi, Me2Day, Nasza Klasa, Odnoklassniki, Orkut, Pengyou, Q Zone, Renren, Skyrock,
                     Sonico, Tuenti, V Kontakte and 51.com.


                                 3
1999
The Birth of Social
Networks:                      2000
Launches from 1999 to
2010                           2001

For many, social media’s
                               2002
original social network was
Friendster, followed closely




                                      Social Networks by Launch Date
by MySpace. However,           2003

Cyworld and Habbo were
founded much earlier,          2004
offshoots from traditional
chat rooms.

For others, it was             2005
Facebook’s launch that
catalyzed the era of social
media for the U.S. – this is
true, though Latin America,    2006
Western Europe and Asia
each saw their own social
media platform emerge.
                               2007
By the time Twitter joined
the globe, the landscape
had already grown
                                                                       All content proprietary. ©2012

                               2008
cluttered. In the years that
followed, the space
continued to grow and          2009
fragment, as we can
observe in today’s social      2010
landscape.

4
The Behemoths: Dynasties and Upstarts

                                 The largest of the networks we profiled, those we deemed the
                                 “Behemoths”, maintained registered user totals at or above 100 million,
                                 as shown in the chart below. This set was diverse, representing most of
                                 the globe and showcasing both the oldest and newest social networks.

                                 From a geographic perspective, the group was dominated by some of
                                 the largest Chinese social networks including Q Zone, RenRen, 51.com
                                 and Pengyou. Eastern Europe’s flagship sites, Odnoklassniki and
                                 Vkontakte, were also highlighted due to their remarkably large user
                                 bases.




                                                          100M




                                                                                                   Social Networks with 100M+
                                                           115M




                                                                                                       Registered Members
                                                           117M

                                                            129M

                                                            135M

                                                              160M

                                                              160M
All content proprietary. ©2012




                                                                     230M

                                                                                           530M




                                 5
The Small Giants: Powerful Regional Players

                                 Though smaller than their counterparts on the previous page, our
                                 “Small Giants” are social networks with user totals between 10 million
                                 and 99 million that demonstrated the success that can be had by
                                 focusing on a single linguistic or geographic region.

                                 This group also underscored the truly global embrace of social media.
                                 Spanning from Asia to Europe, this group captured the variety of
                                 successful approaches from reinventing virtual banking and credit
                                 transactions (Hyves), to providing a highly closed and controlled
                                 network (Mixi), to focusing on students (Nasza Klasa).



                                                         10M




                                                                                                Social Networks with 10M-99M
                                                         10M

                                                          12M




                                                                                                     Registered Members
                                                             18M

                                                               20M

                                                                22M

                                                                 25M

                                                                   27M
All content proprietary. ©2012




                                                                          46M

                                                                                   66M

                                                                                         75M



                                 6
The Behemoths:
                                     Signs of Consolidation

                                     With Facebook clearly established as
                                     the first true global social network,
                                     many of the older sites’ stars will
                                     wane. For players like Tencent
                                     Holdings this may mean rolling up its
                                     family of social networks into a single
                                     portal. For others, success will lie in
                                     earning a reputation as industry-
                                     leading in an area like virtual
                                     payments, social gaming or location-
                                     based mobile offerings.


                                     The Small Giants:
                                     Innovation Will Be Key

                                     For smaller regional networks the
                                     pressure is even higher to retain and
                                     expand their user base, or else they
                                     will quickly lose mindshare to their
                                     larger rivals. This has translated into a
All content proprietary. ©2012




                                     continued push towards innovation
                                     and differentiation, an environment
                                     where networks must carve out a
                                     loyal niche to remain competitive.


                                 7
Social Network Profiles: A Quick Readers’ Guide

The profiles of each network on the following pages include basic
information about the networks as well as brief summaries of their
history, value to the marketplace and any significant factors that will
impact the sites’ success or growth.

Each profile also highlights the network’s primary geographic region(s)
on a map in the upper right hand corner.




      Global Map                                                                Network’s Primary
                                                                                    Region




                           File       Privacy      General    Virtual   Celebrity
 Gaming       Chat       Sharing      Controls     Sharing   Payments               Business   Mobile
                                                                         Users




                                           Competitive Focus Areas


Beyond this, we highlight through an on/off button system (shown
above) which focus areas the network appears most heavily invested in,
those that are considered competitive differentiators.

Each profile closes with a summary of the site’s primary competitive
opportunity, that which would most likely contribute to the network’s
continued marketplace success.


8
          All content proprietary. ©2012
20 Global Networks to
                                         Know in 2012
All content proprietary. ©2012




                                 9
Registered Members: 530 M (approx.)               URL: qzone.qq.com
                                 Primary Region(s): China                          Launch Date: 2005



                                                    File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                          Business   Mobile
                                                  Sharing   Controls   Sharing   Payments    Users




                                      ‡ Achieved acclaim as the largest Chinese network by
                                        piggybacking on parent company Tencent’s QQ
                                        Messenger
                                      ‡ Nickname-based network alternative to sister site
All content proprietary. ©2012




                                        Pengyou
                                      ‡ Popular with teen audience, though lagging with
                                        older adults


                                 Opportunity:
                                 Better integration with other Tencent networks could consolidate and
                                 better unify segments of the Chinese social market.


                                 10
Registered Members: 230 M (approx.)              URL: habbo.com
                                 Primary Region(s): 31 countries                  Launch Date: 2000



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Fading from its heyday, still attracts high-profile
                                        sponsors and celebrities due to teen-centric focus
                                      ‡ Several “hotels” (region-specific portals) merged or
All content proprietary. ©2012




                                        closed due to low activity levels
                                      ‡ Experienced moderators for age-specific site, well-
                                        managed and reliable payments/credits system



                                 Opportunity:
                                 Potential to leverage exclusive content and promos to drive
                                 membership growth in key teen demographic.


                                 11
Registered Members: 160 M (approx.)             URL: renren.com
                                 Primary Region(s): China                        Launch Date: 2005



                                                  File    Privacy    General    Virtual   Celebrity
                       Gaming            Chat                                                         Business   Mobile
                                                Sharing   Controls   Sharing   Payments    Users




                                      ‡ Well-earned reputation as “The Facebook of China”
                                        and has completed the transition from a college-
                                        centric site to an open network
                                      ‡ Recent IPO has drawn attention to network’s
All content proprietary. ©2012




                                        continued compliance with state censorship
                                      ‡ Clear power player in the Chinese market, even with
                                        acknowledged inflated membership totals


                                 Opportunity:
                                 Increased membership from Kaixin001.com integration could
                                 reengage inactive members and attract a broader audience.


                                 12
Registered Members: 160 M (approx.)              URL: 51.com
                                 Primary Region(s): China                         Launch Date: 2005



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Fading in popularity but still widely popular with rural
                                        users in China
                                      ‡ Lackluster innovation and increased competition has
All content proprietary. ©2012




                                        drawn comparisons with MySpace’s rise and fall
                                      ‡ Will maintain social gaming focus with increased
                                        investment by MMO leader Giant Interactive



                                 Opportunity:
                                 Potential to revamp network leveraging MMO features to expand user
                                 base and increase time spent on site.


                                 13
Registered Members: 135 M (approx.)              URL: vkontakte.ru
                                 Primary Region(s): Eastern Europe,               Launch Date: 2006
                                                    Central Asia


                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ One of the first Facebook copycats, now the dominant
                                        Russian social network
                                      ‡ Maintains a wildly popular integrated torrent file-
All content proprietary. ©2012




                                        sharing feature
                                      ‡ Recent language build-out indicates market
                                        expansion, but site now requires invitation to join



                                 Opportunity:
                                 Expansion into 67 languages is fueling speculation that the network is
                                 planning for an IPO in 2012.


                                 14
Registered Members: 129 M (approx.)              URL: pengyou.com
                                 Primary Region(s): China                         Launch Date: 2010



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Growing quickly in targeted Chinese white-collar and
                                        middle class audience segments
                                      ‡ Requires that users provide real names, testing
All content proprietary. ©2012




                                        enterprise version for inter-office communication
                                      ‡ Recent exclusive local game contract with Zynga
                                        indicates social gaming is a clear priority



                                 Opportunity:
                                 Enterprise offering could open up new user base, while traffic levels
                                 and game exclusivity may catalyze site to lead Chinese market.


                                 15
Registered Members: 117 M (approx.)              URL: bebo.com
                                 Primary Region(s): 17+ countries                 Launch Date: 2005



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Once a power player, now lagging in innovation and
                                        facing stagnant membership numbers
                                      ‡ Recent entrant into social gaming but titles have
All content proprietary. ©2012




                                        gained popularity quickly
                                      ‡ Introduction of Facebook-compatible APIs now allow
                                        game porting



                                 Opportunity:
                                 New ownership could refresh the brand and articulate a more
                                 concentrated focus on gaming or traditional social networking.


                                 16
Registered Members: 115 M (approx.)              URL: friendster.com
                                 Primary Region(s): Southeast Asia                Launch Date: 2002



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Re-launched in 2011 as a social gaming platform,
                                        though still carries legacy as a failed social network
                                      ‡ Successful virtual payments system embraced by
All content proprietary. ©2012




                                        users for in-game purchases
                                      ‡ Multi-lingual single platform with millions of
                                        grandfathered accounts



                                 Opportunity:
                                 Legacy user base that, if reactivated and coupled with new game titles
                                 and micro-spending, could quickly scale up earnings.


                                 17
Registered Members: 100 M (approx.)              URL: odnoklassniki.ru
                                 Primary Region(s): Eastern Europe,               Launch Date: 2006
                                                    Central Asia


                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Consistently ranks as a top 5 Alexa-ranked site in
                                        Eastern European/Central Asian countries (e.g.
                                        Armenia, Kyrgyzstan and Uzbekistan)
                                      ‡ Features social gaming and tight integration with
All content proprietary. ©2012




                                        popular email service Mail.ru
                                      ‡ Faces stiff competition from local player Vkontakte
                                        and global player Facebook.


                                 Opportunity:
                                 Growth has been slow but steady and has remained the preferred site
                                 for highly-educated users in former Soviet states.


                                 18
Registered Members: 75 M (approx.)               URL: kaixin001.com
                                 Primary Region(s): China                         Launch Date: 2008



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Early and dominant player in Chinese office worker
                                        user base for social gaming
                                      ‡ Plagued by slow game development, recently opened
All content proprietary. ©2012




                                        platform to select partners for app expansion
                                      ‡ Users spend twice as much time on this site versus
                                        competitor sites



                                 Opportunity:
                                 Opening its platform should increase title development and may
                                 attract a broader user base while retaining existing members.


                                 19
Registered Members: 66 M (approx.)                URL: orkut.com
                                 Primary Region(s): Brazil, India, Japan           Launch Date: 2004



                                                    File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                          Business   Mobile
                                                  Sharing   Controls   Sharing   Payments    Users




                                      ‡ Saw little traction in the U.S. market, but quickly
                                        flourished in the BRIC region
                                      ‡ Tight integration with Google products, especially
All content proprietary. ©2012




                                        Gmail, Gchat and YouTube
                                      ‡ Fraught with spam profiles and often the target of
                                        worm/hacking attacks



                                 Opportunity:
                                 Established in several emerging markets; with Google backing, there is
                                 potential to earn mindshare before other networks enter the market.


                                 20
Registered Members: 46 M (approx.)               URL: hi5.com
                                 Primary Region(s): Latin America                 Launch Date: 2003



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Rebranded in 2010 as a social gaming site with rapid
                                        (non-exclusive) title release schedule
                                      ‡ Newly launched proprietary monetization platform
All content proprietary. ©2012




                                        (Sociopay) and distribution channel (Sociopath)
                                      ‡ Introduction of Facebook-compatible APIs now allow
                                        game porting



                                 Opportunity:
                                 Monetization and distribution efforts may increase profits while new
                                 titles could continue to draw new members.


                                 21
Registered Members: 27 M (approx.)              URL: nk.pl
                                 Primary Region(s): Poland                       Launch Date: 2006



                                                  File    Privacy    General    Virtual   Celebrity
                       Gaming            Chat                                                         Business   Mobile
                                                Sharing   Controls   Sharing   Payments    Users




                                      ‡ Originally student-centric, now an open network with
                                        near-complete market saturation in Poland
                                      ‡ Active player in the social gaming market though
                                        game titles are fading in popularity
All content proprietary. ©2012




                                      ‡ Has publicly emphasized expanding users’ mobile
                                        experience in future development



                                 Opportunity:
                                 Mobile emphasis tied with gaming expansion could create innovative
                                 take on mobile/social/gaming intersection.


                                 22
Registered Members: 25 M (approx.)               URL: skyrock.com
                                 Primary Region(s): Western Europe                Launch Date: 2007



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Associated with the French radio station of the same
                                        name
                                      ‡ Popular with self-styled musicians seeking
                                        collaboration partners or looking to be discovered
All content proprietary. ©2012




                                      ‡ Foothold in Western Europe and French-speaking
                                        nations especially among youth, but little adoption on
                                        a global scale


                                 Opportunity:
                                 Skyrock radio station offers opportunity for integration or promotion;
                                 user base ripe for UGC campaigns.


                                 23
Registered Members: 21.6 M (approx.)             URL: mixi.jp
                                 Primary Region(s): Japan                         Launch Date: 2004



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Controls membership by requiring a Japanese mobile
                                        phone number to join
                                      ‡ Recent partnership with Twitter perceived as effort to
All content proprietary. ©2012




                                        counter Facebook’s market entry
                                      ‡ Popular with celebrities/tarento who maintain official
                                        profiles on the network



                                 Opportunity:
                                 Twitter partnership may loosen up the closed nature of the network,
                                 opening up opportunity for expansion to new markets.


                                 24
Registered Members: 20 M (approx.)               URL: sonico.com
                                 Primary Region(s): Latin America                 Launch Date: 2007



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Popular throughout the Spanish-speaking world,
                                        recently expanded into the Portuguese market
                                      ‡ Offers users unique and separate personal,
All content proprietary. ©2012




                                        professional and public profiles
                                      ‡ Slow innovation has led to losses to both Facebook
                                        and other regional networks



                                 Opportunity:
                                 Successful Portuguese-language expansion could be replicated across
                                 new target markets.


                                 25
Registered Members: 18 M (approx.)               URL: cyworld.com.cn or
                                 Primary Region(s): China, South Korea,                cyworld.co.kr
                                                    Vietnam                       Launch Date: 1999


                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Smaller than other regional networks, though user
                                        base is loyal to Gaia Online-like customizable design
                                      ‡ Failed market entry in Germany, Japan and the U.S.
All content proprietary. ©2012




                                        led to abrupt portal shutdowns
                                      ‡ Successful premium item marketplace for decorating
                                        “rooms” (personal pages) popular with users



                                 Opportunity:
                                 Monetization model could be replicated in new market launch,
                                 though expansion would need to be limited to target geographies.


                                 26
Registered Members: 12 M (approx.)               URL: tuenti.com
                                 Primary Region(s): Spain                         Launch Date: 2006



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Reputation as the “Spanish Facebook” earned
                                        through minimalist UI and popularity with students
                                      ‡ Strict privacy controls and requires invitation for
All content proprietary. ©2012




                                        membership
                                      ‡ Leveraged by parent Telefonica as testing ground for
                                        its MVNO offering, overall very strong in mobile



                                 Opportunity:
                                 Hugely popular in Spanish market with potential to expand
                                 mobile/social offerings outside core market.


                                 27
Registered Members: 10.3 M (approx.)             URL: hyves.nl
                                 Primary Region(s): Netherlands                   Launch Date: 2004



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Comprehensive virtual payment program also offers
                                        person to person and real-world payments, accepted
                                        in most Dutch restaurants/bars
All content proprietary. ©2012




                                      ‡ Small footprint with no expanded language coverage
                                      ‡ Social gaming features remain competitive though
                                        networking offerings are limited



                                 Opportunity:
                                 Payments program could rival traditional credit transactions,
                                 especially when combined with mobile expansion.


                                 28
Registered Members: 10 M (approx.)               URL: me2day.net
                                 Primary Region(s): South Korea                   Launch Date: 2007



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ South Korea’s Twitter alternative with a 150-character
                                        limit and a mobile-focused interface
                                      ‡ Features official profiles and updates from well-known
All content proprietary. ©2012




                                        Korean celebrities
                                      ‡ Until recently, single language portal; English portal
                                        launched in late 2011



                                 Opportunity:
                                 With English portal launch, potential to expand beyond current
                                 market footprint.


                                 29
From Dating to Job Hunting:
                     3 Additional Networks to Note
All content proprietary. ©2012




                                 30
Professional Networking:
                                      More than LinkedIn

                                      European rivals Viadeo and XING are
                                      clear professional networking leaders.
                                      While their user bases remain largely in
                                      Europe, both are poised for large scale
                                      expansion. As the blurring of
                                      professional and social networking
                                      continues, these sites are both worth
                                      keeping an eye on.


                                      Dating and Mobile Hookups:
                                      Beyond Online Dating

                                      Though online dating networks were not
                                      included in our research, the massive
                                      dating site Badoo emerged as a strong
                                      rival to traditional social networking.
                                      Badoo’s mobile integration and
All content proprietary. ©2012




                                      meteoric growth based entirely on word
                                      of mouth mean this network is one to
                                      watch. However, note Badoo’s growth
                                      has also been accompanied by closer
                                      public scrutiny of the seedier side of
                                      Badoo’s audience.


                                 31
Registered Members: 11.4 M (approx.)             URL: xing.com
                                 Primary Region(s): 200 countries                 Launch Date: 2003



                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Largely European and German-language market
                                        professional network, smaller than regional
                                        competitors
                                      ‡ Closed enterprise groups for big-name businesses like
All content proprietary. ©2012




                                        IBM and Accenture
                                      ‡ Successful premium vs. free model and well-respected
                                        privacy/anti-spam features


                                 Opportunity:
                                 Enterprise group model could be replicated to support targeted
                                 expansion.


                                 32
Registered Members: 40 M (approx.)                 URL: viadeo.com
                                 Primary Region(s): Europe                          Launch Date: 2004



                                                     File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                           Business   Mobile
                                                   Sharing   Controls   Sharing   Payments    Users




                                      ‡ Largest European professional network, M&A activity
                                        helping penetrate Asia and South America
                                      ‡ Recent acquisition of a contact management provider
All content proprietary. ©2012




                                        indicates move to differentiate
                                      ‡ Profitable with steady revenue stream from premium
                                        accounts



                                 Opportunity:
                                 Active M&A period quickly changing competitive position and global
                                 footprint.


                                 33
Registered Members: 125 M (approx.)              URL: badoo.com
                                 Primary Region(s): Latin America,                Launch Date: 2006
                                                    Western Europe


                                                   File    Privacy    General    Virtual   Celebrity
                       Gaming             Chat                                                         Business   Mobile
                                                 Sharing   Controls   Sharing   Payments    Users




                                      ‡ Hybrid dating/chat site with reputation as a source for
                                        casual hookups
                                      ‡ Remarkable growth based purely on WOM though
All content proprietary. ©2012




                                        plagued with rumors of use in sex industry
                                      ‡ Successful monetization model with seamless mobile
                                        integration



                                 Opportunity:
                                 Mobile model replication and continued viral buzz could lead to rapid
                                 market expansion.


                                 34
For additional    Lily Croll
   information     Senior Strategist
about this eBook   lcroll@springcreekgroup.com
 please contact:   @findlilyhere




For additional       Twitter.com/springcreekgrp
  information
 about Spring        Springcreekgroup.com
 Creek Group
  please click
   any of the        Springcreekgroup.com/blog
   following:
                     Facebook.com/springcreekgroup

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Global Social Media Beyond Borders

  • 1. Global Social Media: 20 Networks to Know in 2012 All content proprietary. ©2012
  • 2. Global Social Media: The World Beyond Our Borders As social media evolves, brands and marketers alike are facing the realization that successful global marketing programs will need to grow beyond the mainstays of sites like Facebook, Twitter and YouTube. While this can seem a daunting challenge, to explore the digital world beyond the platforms we know, there are a few global power- players with which social media professionals should get acquainted. To that end, we have assembled an overview of social networks we believe will start playing an active role in brands’ global marketing programs in 2012 and beyond. In the pages that follow we provide a brief look at 20 networks (each with a All content proprietary. ©2012 minimum of 10 million registered users) from around the globe that showcase social media’s powerhouses. 2
  • 3. Spring Creek Group Methodology Our research was informed by publicly available information, analyst commentary from those publishing in-market and, when possible, firsthand experience using the networks. While this has shaped our initial analysis of these networks, we recognize that elements like membership totals are in flux and are often reported at artificially inflated rates. Our information is based on the most widely reported and commonly accepted figures for the end of the third calendar quarter in 2011. All content proprietary. ©2012 Profiled networks in this publication include: Bebo, Cyworld, Friendster, Habbo, Hi5, Hyves, Kaixin001, Mixi, Me2Day, Nasza Klasa, Odnoklassniki, Orkut, Pengyou, Q Zone, Renren, Skyrock, Sonico, Tuenti, V Kontakte and 51.com. 3
  • 4. 1999 The Birth of Social Networks: 2000 Launches from 1999 to 2010 2001 For many, social media’s 2002 original social network was Friendster, followed closely Social Networks by Launch Date by MySpace. However, 2003 Cyworld and Habbo were founded much earlier, 2004 offshoots from traditional chat rooms. For others, it was 2005 Facebook’s launch that catalyzed the era of social media for the U.S. – this is true, though Latin America, 2006 Western Europe and Asia each saw their own social media platform emerge. 2007 By the time Twitter joined the globe, the landscape had already grown All content proprietary. ©2012 2008 cluttered. In the years that followed, the space continued to grow and 2009 fragment, as we can observe in today’s social 2010 landscape. 4
  • 5. The Behemoths: Dynasties and Upstarts The largest of the networks we profiled, those we deemed the “Behemoths”, maintained registered user totals at or above 100 million, as shown in the chart below. This set was diverse, representing most of the globe and showcasing both the oldest and newest social networks. From a geographic perspective, the group was dominated by some of the largest Chinese social networks including Q Zone, RenRen, 51.com and Pengyou. Eastern Europe’s flagship sites, Odnoklassniki and Vkontakte, were also highlighted due to their remarkably large user bases. 100M Social Networks with 100M+ 115M Registered Members 117M 129M 135M 160M 160M All content proprietary. ©2012 230M 530M 5
  • 6. The Small Giants: Powerful Regional Players Though smaller than their counterparts on the previous page, our “Small Giants” are social networks with user totals between 10 million and 99 million that demonstrated the success that can be had by focusing on a single linguistic or geographic region. This group also underscored the truly global embrace of social media. Spanning from Asia to Europe, this group captured the variety of successful approaches from reinventing virtual banking and credit transactions (Hyves), to providing a highly closed and controlled network (Mixi), to focusing on students (Nasza Klasa). 10M Social Networks with 10M-99M 10M 12M Registered Members 18M 20M 22M 25M 27M All content proprietary. ©2012 46M 66M 75M 6
  • 7. The Behemoths: Signs of Consolidation With Facebook clearly established as the first true global social network, many of the older sites’ stars will wane. For players like Tencent Holdings this may mean rolling up its family of social networks into a single portal. For others, success will lie in earning a reputation as industry- leading in an area like virtual payments, social gaming or location- based mobile offerings. The Small Giants: Innovation Will Be Key For smaller regional networks the pressure is even higher to retain and expand their user base, or else they will quickly lose mindshare to their larger rivals. This has translated into a All content proprietary. ©2012 continued push towards innovation and differentiation, an environment where networks must carve out a loyal niche to remain competitive. 7
  • 8. Social Network Profiles: A Quick Readers’ Guide The profiles of each network on the following pages include basic information about the networks as well as brief summaries of their history, value to the marketplace and any significant factors that will impact the sites’ success or growth. Each profile also highlights the network’s primary geographic region(s) on a map in the upper right hand corner. Global Map Network’s Primary Region File Privacy General Virtual Celebrity Gaming Chat Sharing Controls Sharing Payments Business Mobile Users Competitive Focus Areas Beyond this, we highlight through an on/off button system (shown above) which focus areas the network appears most heavily invested in, those that are considered competitive differentiators. Each profile closes with a summary of the site’s primary competitive opportunity, that which would most likely contribute to the network’s continued marketplace success. 8 All content proprietary. ©2012
  • 9. 20 Global Networks to Know in 2012 All content proprietary. ©2012 9
  • 10. Registered Members: 530 M (approx.) URL: qzone.qq.com Primary Region(s): China Launch Date: 2005 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Achieved acclaim as the largest Chinese network by piggybacking on parent company Tencent’s QQ Messenger ‡ Nickname-based network alternative to sister site All content proprietary. ©2012 Pengyou ‡ Popular with teen audience, though lagging with older adults Opportunity: Better integration with other Tencent networks could consolidate and better unify segments of the Chinese social market. 10
  • 11. Registered Members: 230 M (approx.) URL: habbo.com Primary Region(s): 31 countries Launch Date: 2000 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Fading from its heyday, still attracts high-profile sponsors and celebrities due to teen-centric focus ‡ Several “hotels” (region-specific portals) merged or All content proprietary. ©2012 closed due to low activity levels ‡ Experienced moderators for age-specific site, well- managed and reliable payments/credits system Opportunity: Potential to leverage exclusive content and promos to drive membership growth in key teen demographic. 11
  • 12. Registered Members: 160 M (approx.) URL: renren.com Primary Region(s): China Launch Date: 2005 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Well-earned reputation as “The Facebook of China” and has completed the transition from a college- centric site to an open network ‡ Recent IPO has drawn attention to network’s All content proprietary. ©2012 continued compliance with state censorship ‡ Clear power player in the Chinese market, even with acknowledged inflated membership totals Opportunity: Increased membership from Kaixin001.com integration could reengage inactive members and attract a broader audience. 12
  • 13. Registered Members: 160 M (approx.) URL: 51.com Primary Region(s): China Launch Date: 2005 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Fading in popularity but still widely popular with rural users in China ‡ Lackluster innovation and increased competition has All content proprietary. ©2012 drawn comparisons with MySpace’s rise and fall ‡ Will maintain social gaming focus with increased investment by MMO leader Giant Interactive Opportunity: Potential to revamp network leveraging MMO features to expand user base and increase time spent on site. 13
  • 14. Registered Members: 135 M (approx.) URL: vkontakte.ru Primary Region(s): Eastern Europe, Launch Date: 2006 Central Asia File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ One of the first Facebook copycats, now the dominant Russian social network ‡ Maintains a wildly popular integrated torrent file- All content proprietary. ©2012 sharing feature ‡ Recent language build-out indicates market expansion, but site now requires invitation to join Opportunity: Expansion into 67 languages is fueling speculation that the network is planning for an IPO in 2012. 14
  • 15. Registered Members: 129 M (approx.) URL: pengyou.com Primary Region(s): China Launch Date: 2010 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Growing quickly in targeted Chinese white-collar and middle class audience segments ‡ Requires that users provide real names, testing All content proprietary. ©2012 enterprise version for inter-office communication ‡ Recent exclusive local game contract with Zynga indicates social gaming is a clear priority Opportunity: Enterprise offering could open up new user base, while traffic levels and game exclusivity may catalyze site to lead Chinese market. 15
  • 16. Registered Members: 117 M (approx.) URL: bebo.com Primary Region(s): 17+ countries Launch Date: 2005 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Once a power player, now lagging in innovation and facing stagnant membership numbers ‡ Recent entrant into social gaming but titles have All content proprietary. ©2012 gained popularity quickly ‡ Introduction of Facebook-compatible APIs now allow game porting Opportunity: New ownership could refresh the brand and articulate a more concentrated focus on gaming or traditional social networking. 16
  • 17. Registered Members: 115 M (approx.) URL: friendster.com Primary Region(s): Southeast Asia Launch Date: 2002 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Re-launched in 2011 as a social gaming platform, though still carries legacy as a failed social network ‡ Successful virtual payments system embraced by All content proprietary. ©2012 users for in-game purchases ‡ Multi-lingual single platform with millions of grandfathered accounts Opportunity: Legacy user base that, if reactivated and coupled with new game titles and micro-spending, could quickly scale up earnings. 17
  • 18. Registered Members: 100 M (approx.) URL: odnoklassniki.ru Primary Region(s): Eastern Europe, Launch Date: 2006 Central Asia File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Consistently ranks as a top 5 Alexa-ranked site in Eastern European/Central Asian countries (e.g. Armenia, Kyrgyzstan and Uzbekistan) ‡ Features social gaming and tight integration with All content proprietary. ©2012 popular email service Mail.ru ‡ Faces stiff competition from local player Vkontakte and global player Facebook. Opportunity: Growth has been slow but steady and has remained the preferred site for highly-educated users in former Soviet states. 18
  • 19. Registered Members: 75 M (approx.) URL: kaixin001.com Primary Region(s): China Launch Date: 2008 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Early and dominant player in Chinese office worker user base for social gaming ‡ Plagued by slow game development, recently opened All content proprietary. ©2012 platform to select partners for app expansion ‡ Users spend twice as much time on this site versus competitor sites Opportunity: Opening its platform should increase title development and may attract a broader user base while retaining existing members. 19
  • 20. Registered Members: 66 M (approx.) URL: orkut.com Primary Region(s): Brazil, India, Japan Launch Date: 2004 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Saw little traction in the U.S. market, but quickly flourished in the BRIC region ‡ Tight integration with Google products, especially All content proprietary. ©2012 Gmail, Gchat and YouTube ‡ Fraught with spam profiles and often the target of worm/hacking attacks Opportunity: Established in several emerging markets; with Google backing, there is potential to earn mindshare before other networks enter the market. 20
  • 21. Registered Members: 46 M (approx.) URL: hi5.com Primary Region(s): Latin America Launch Date: 2003 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Rebranded in 2010 as a social gaming site with rapid (non-exclusive) title release schedule ‡ Newly launched proprietary monetization platform All content proprietary. ©2012 (Sociopay) and distribution channel (Sociopath) ‡ Introduction of Facebook-compatible APIs now allow game porting Opportunity: Monetization and distribution efforts may increase profits while new titles could continue to draw new members. 21
  • 22. Registered Members: 27 M (approx.) URL: nk.pl Primary Region(s): Poland Launch Date: 2006 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Originally student-centric, now an open network with near-complete market saturation in Poland ‡ Active player in the social gaming market though game titles are fading in popularity All content proprietary. ©2012 ‡ Has publicly emphasized expanding users’ mobile experience in future development Opportunity: Mobile emphasis tied with gaming expansion could create innovative take on mobile/social/gaming intersection. 22
  • 23. Registered Members: 25 M (approx.) URL: skyrock.com Primary Region(s): Western Europe Launch Date: 2007 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Associated with the French radio station of the same name ‡ Popular with self-styled musicians seeking collaboration partners or looking to be discovered All content proprietary. ©2012 ‡ Foothold in Western Europe and French-speaking nations especially among youth, but little adoption on a global scale Opportunity: Skyrock radio station offers opportunity for integration or promotion; user base ripe for UGC campaigns. 23
  • 24. Registered Members: 21.6 M (approx.) URL: mixi.jp Primary Region(s): Japan Launch Date: 2004 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Controls membership by requiring a Japanese mobile phone number to join ‡ Recent partnership with Twitter perceived as effort to All content proprietary. ©2012 counter Facebook’s market entry ‡ Popular with celebrities/tarento who maintain official profiles on the network Opportunity: Twitter partnership may loosen up the closed nature of the network, opening up opportunity for expansion to new markets. 24
  • 25. Registered Members: 20 M (approx.) URL: sonico.com Primary Region(s): Latin America Launch Date: 2007 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Popular throughout the Spanish-speaking world, recently expanded into the Portuguese market ‡ Offers users unique and separate personal, All content proprietary. ©2012 professional and public profiles ‡ Slow innovation has led to losses to both Facebook and other regional networks Opportunity: Successful Portuguese-language expansion could be replicated across new target markets. 25
  • 26. Registered Members: 18 M (approx.) URL: cyworld.com.cn or Primary Region(s): China, South Korea, cyworld.co.kr Vietnam Launch Date: 1999 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Smaller than other regional networks, though user base is loyal to Gaia Online-like customizable design ‡ Failed market entry in Germany, Japan and the U.S. All content proprietary. ©2012 led to abrupt portal shutdowns ‡ Successful premium item marketplace for decorating “rooms” (personal pages) popular with users Opportunity: Monetization model could be replicated in new market launch, though expansion would need to be limited to target geographies. 26
  • 27. Registered Members: 12 M (approx.) URL: tuenti.com Primary Region(s): Spain Launch Date: 2006 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Reputation as the “Spanish Facebook” earned through minimalist UI and popularity with students ‡ Strict privacy controls and requires invitation for All content proprietary. ©2012 membership ‡ Leveraged by parent Telefonica as testing ground for its MVNO offering, overall very strong in mobile Opportunity: Hugely popular in Spanish market with potential to expand mobile/social offerings outside core market. 27
  • 28. Registered Members: 10.3 M (approx.) URL: hyves.nl Primary Region(s): Netherlands Launch Date: 2004 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Comprehensive virtual payment program also offers person to person and real-world payments, accepted in most Dutch restaurants/bars All content proprietary. ©2012 ‡ Small footprint with no expanded language coverage ‡ Social gaming features remain competitive though networking offerings are limited Opportunity: Payments program could rival traditional credit transactions, especially when combined with mobile expansion. 28
  • 29. Registered Members: 10 M (approx.) URL: me2day.net Primary Region(s): South Korea Launch Date: 2007 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ South Korea’s Twitter alternative with a 150-character limit and a mobile-focused interface ‡ Features official profiles and updates from well-known All content proprietary. ©2012 Korean celebrities ‡ Until recently, single language portal; English portal launched in late 2011 Opportunity: With English portal launch, potential to expand beyond current market footprint. 29
  • 30. From Dating to Job Hunting: 3 Additional Networks to Note All content proprietary. ©2012 30
  • 31. Professional Networking: More than LinkedIn European rivals Viadeo and XING are clear professional networking leaders. While their user bases remain largely in Europe, both are poised for large scale expansion. As the blurring of professional and social networking continues, these sites are both worth keeping an eye on. Dating and Mobile Hookups: Beyond Online Dating Though online dating networks were not included in our research, the massive dating site Badoo emerged as a strong rival to traditional social networking. Badoo’s mobile integration and All content proprietary. ©2012 meteoric growth based entirely on word of mouth mean this network is one to watch. However, note Badoo’s growth has also been accompanied by closer public scrutiny of the seedier side of Badoo’s audience. 31
  • 32. Registered Members: 11.4 M (approx.) URL: xing.com Primary Region(s): 200 countries Launch Date: 2003 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Largely European and German-language market professional network, smaller than regional competitors ‡ Closed enterprise groups for big-name businesses like All content proprietary. ©2012 IBM and Accenture ‡ Successful premium vs. free model and well-respected privacy/anti-spam features Opportunity: Enterprise group model could be replicated to support targeted expansion. 32
  • 33. Registered Members: 40 M (approx.) URL: viadeo.com Primary Region(s): Europe Launch Date: 2004 File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Largest European professional network, M&A activity helping penetrate Asia and South America ‡ Recent acquisition of a contact management provider All content proprietary. ©2012 indicates move to differentiate ‡ Profitable with steady revenue stream from premium accounts Opportunity: Active M&A period quickly changing competitive position and global footprint. 33
  • 34. Registered Members: 125 M (approx.) URL: badoo.com Primary Region(s): Latin America, Launch Date: 2006 Western Europe File Privacy General Virtual Celebrity Gaming Chat Business Mobile Sharing Controls Sharing Payments Users ‡ Hybrid dating/chat site with reputation as a source for casual hookups ‡ Remarkable growth based purely on WOM though All content proprietary. ©2012 plagued with rumors of use in sex industry ‡ Successful monetization model with seamless mobile integration Opportunity: Mobile model replication and continued viral buzz could lead to rapid market expansion. 34
  • 35. For additional Lily Croll information Senior Strategist about this eBook lcroll@springcreekgroup.com please contact: @findlilyhere For additional Twitter.com/springcreekgrp information about Spring Springcreekgroup.com Creek Group please click any of the Springcreekgroup.com/blog following: Facebook.com/springcreekgroup