Booz Allen Hamilton, a leading strategy and technology consulting firm, is a recognized leader in Enterprise 2.0. Our work has been featured in leading publications and at leading thought leadership forums. We look at technology as an enabler, not the end result. Our goal is not simply to make social media available behind your firewall but rather to help you use it to improve knowledge management practices, reduce duplication, increase employee morale, and achieve greater efficiencies. We partner with our clients to create tailored strategies for integrating social technology into their information technology (IT) infrastructure, knowledge management processes, and unique cultures.

1. STR ATEGY & ORG ANIZ ATION | TECHNOLOGY | ENGINEERING & OPER ATIONS | A N A LY T I C S
About Booz Allen
Booz Allen Hamilton has been
Using Social Technology to Achieve
at the forefront of strategy
and technology consulting for
Measurable Business Objectives
nearly a century. Providing
a broad range of services in Technology has made sharing information with others
strategy and organization, easier, faster, and more efficient than at any point in our “The only irreplaceable capital
engineering and operations, history. With social networking sites like Facebook and an organization possesses is
technology, and analytics, Twitter and cloud-based productivity applications like the knowledge and ability of its
Booz Allen is committed to Google Docs and Dropbox, it is simple to connect and people. The productivity of that
delivering results that endure. collaborate with friends, families, and colleagues; locate capital depends on how effectively
long-lost family members; and create relationships with people share their competence
For more information contact
people around the globe. We share pictures and status with those who can use it.”
Walton Smith updates with thousands of people at a time and even
Principal co-create entire companies without ever having a face- —Andrew Carnegie
smith_walton@bah.com to-face meeting with our business partners.
703/902-4165
At times, it can seem as if social technologies have infiltrated every aspect of our lives. Ironi-
Steve Radick cally, these tools have yet to take hold in the workplace. Social technology behind the organi-
Lead Associate zational firewall, known as Enterprise 2.0, has the potential to address a host of organizational
radick_steve@bah.com challenges and improve operational performance simply by connecting people. Even though
703/902-5160 new products can be created, new processes can be implemented, and new people can be
hired, the talent and knowledge of individual employees are essential assets that organizations
www.boozallen.com
must harness. Social media behind the organizational firewall can help capture, share, and use
Connect with us these assets in ways that were never possible before.
Facebook.com/boozallen Booz Allen Can Help You Be Ready for What’s Next
Twitter.com/boozallen
Booz Allen Hamilton, a leading strategy and technology consulting firm, is a recognized leader
YouTube.com/boozallen
in Enterprise 2.0. Our work has been featured in leading publications and at leading thought
LinkedIn.com/company/
leadership forums. We look at technology as an enabler, not the end result. Our goal is not
booz-allen-hamilton
simply to make social media available behind your firewall but rather to help you use it to
Flickr.com/photos/boozallen
improve knowledge management practices, reduce duplication, increase employee morale,
and achieve greater efficiencies. We partner with our clients to create tailored strategies for
integrating social technology into their information technology (IT) infrastructure, knowledge
management processes, and unique cultures.
Our Enterprise 2.0 Expertise and Services
Booz Allen’s enterprise collaboration methodology has been implemented for multiple
clients on projects led by our firm’s many experts in collaborative technologies, enterprise
architecture, system security, social networking, user adoption, and community management.
We take a holistic approach to Enterprise 2.0 by offering the following services anchored to a
comprehensive strategy:
• Business and technical requirements analysis • Deployment and migration
• Market analysis and package evaluation • Design and implementation
• Integration and performance testing • Production support
• Change management and business adoption • Community management
• User training and transition management
Ready for what’s next. www.boozallen.com

2. Unlike other integrators that partner exclusively with product companies, we are product agnos-
tics. As a result, we provide a level of objectivity to ensure that our clients get the technology
best suited for their specialized needs.
Booz Allen’s Enterprise 2.0 Approach
Technology • Assess existing social technologies and IT infrastructure
Assessment • Assess commercial off-the-shelf and open source alternatives
Culture • Undertake gap analysis of existing collaboration practices
Assessment • Use stakeholder analysis to identify collaboration champions
Implementation • Procure and install technology
• Customize development
Change • Implement user adoption strategies
Management • Provide user training and coaching
Governance • Establish community management
• Develop policies (information security, privacy, records retention, user behavior, etc.)
Success Stories
Our Enterprise 2.0 projects have been recognized across the industry with more than 40
awards, including:
• Open Enterprise Innovation Award (2009). We
were honored to receive this industry salute for
our embrace of collaborative and transformative
Enterprise 2.0 tools. Booz Allen’s hello.bah.com
Enterprise 2.0 platform provides firm information,
employee resources, people profiles, communities,
and a suite of web 2.0 collaboration tools, including
blogs, forums, wikis, workspaces, and SharePoint-
integrated bookmarks. Hello was built for a user base
of more than 25,000 staff dispersed throughout the
United States and overseas.
• Forrester Groundswell Award for Employee Social
Application (2010). The All Partners Access Network
(APAN), jointly developed by the US Pacific Command,
Booz Allen, and Cubic Corporation, was recognized
for effectively using social technologies to advance
organizational goals. APAN is an information-sharing
platform that streamlines the exchange of informa-
tion between various US government agencies,
nongovernmental organizations, and international
partners. In the aftermath of the Haiti earthquake, users established a Haitian Relief
Virtual Group through APAN to facilitate discussions about response problems and to facili-
tate information sharing among relief organizations, the US military, the Haitian people,
and relief workers on the ground. In March 2011, the APAN community again sprang into
action to support victims of the Japanese earthquake and tsunami.
• American Council for Technology and Industry Advisory Council (ACT-IAC)
Excellence.Gov Award (2010). APAN also won the award for Excellence in
Intergovernmental Collaboration from ACT-IAC, whose Excellence.gov awards program
recognizes programs that use IT to advance the business of government in an effective,
efficient, and innovative manner.
Whether you’re managing today’s issues or looking beyond the horizon, count on us to help you
be ready for what’s next.
03.168.11B