1. SREENATH B V
OBJECTIVE:
To contribute effectively at a senior management level in
corporate setup by leveraging the experience and skill sets
gained over the years.
EDUCATIONAL QUALIFICATION:
Bachelor’s Degree in Mechanical Engineering from University
of Mysore, Chitradurga, in the year 1992.
HIGHLIGHTS OF EXPERIENCE:
♦ 19+ years of experience in the field of Supply chain
management
♦ Dynamic skilled professional with proven success in the
areas of managing after sale support, field service delivery,
warranty fulfillment services, project and operation
management, repair and refurbishment, product and
service quality management, channel partner support
management, organizational operations, customer
relationship management, reverse logistics services and
customer support services in the computer Industry.
♦ Worked extensively in spare parts hub set up, network set
up for medical & computer segments. Which includes
handling, product repair & refurbishment, field service
delivery and customer support, project and operation
management & channel partner support.
♦ Hands on experience in building quality culture through
usage of tools for problem resolution, analyzing queries &
concerns and implementing preventive/corrective action
plans.
♦ Adopting pragmatic approach in improvising on solutions
and resolving complex business issues.
♦ Instrumental in managing business functions and
strategizing service related functions.
♦ Adept at assessing capabilities, identifying limitations,
evaluating and recommending efficient set up solutions to
meet business needs.
♦ Result oriented strategist who transforms strategic plans
into workable solutions and benchmarks performance
against key operational targets/goals.
♦ Having exceptional track records of delivering optimal
results in high-growth environments.
TARGET POSITION & INDUSTRY:
Senior management assignment in a professionally managed
MNC.
Permanent Address:
Sreenath BV
“Samyutha”
19, 3rd
Cross,
Paradise Colony,
JP Nagar 7th
Phase
Bangalore 560 078
Karnataka, India
Contact Phone:
Mobile: +91 – 990 058 1955
LL: +91 80 2649 4996
E-mail:
bvsreenathh@gmail.com
bvsreenathh@yahoo.com
Date of Birth:
29th
April 1971
Age:
44 years
Sex:
Male
Nationality:
Indian
Total Experience:
22+ years
Languages Known:
Kannada, English, Hindi, Telugu &
Tamil
Passport Details:
No: R 452984
Issued on: 9th
Oct 2006
Valid till: 8th
Oct 2016
Marital Status:
Married
Location Preference:
Bangalore
2. AREAS OF EXPERTISE:
Inventory Management Purchase & vendor Development
Warehousing & Inventory control Strategic Planning and Leadership
Internal Audit Planning & Deployment of Resources
Goal/Growth Attainment Repair and Refurbishment Operations
Cost Analysis and Optimization Cross Functional Co-ordination
Continuous Improvement of Operational Processes/Standards Projects
Partner management
FUNCTIONAL SKILLS:
Strategic Planning: Establishing the strategies for achievement of set targets. Break the targets into
smaller activity
Service Logistics Operations: Establishing the strategies for proper penetration of service network
logistics. Developing systems & tools for monitoring deliverables. Foreseeing performance bottlenecks
and taking corrective measures to avoid the same. Interfacing with internal customers for obtaining
feedbacks, handling complaints /escalations relating to warranty/non warranty and quality standards..
Team Management: Mentoring, training and developing the field functionaries to ensure operational
efficiency. Creating and sustaining a dynamic environment that fosters the development opportunities
and motivates the high performance amongst the team members.
PROFESSIONAL EXPERIENCE
Dell India Pvt. limited (Dell India / DIPL) is engaged in the business of Import / manufacturing and sales
of computer and related IT equipment in India. In line with its global warranty policy, Dell India is also
actively engaged in providing warranty support to its entire customers in India
Project Program Management Sr. Advisor reporting to Director
Responsibilities:
♦ Responsible for entire warranty spare parts logistics (SPL) hubs across India, which includes,
warehousing, parts quality, Inventory, domestic & international freight management, Reverse
logistics to repair vendor, scrap & parts exchange at PVC / SLC (parts validation center / Service
logistics center).
♦ Responsible for handling the road permit usage, accounting & reporting to segment finance.
Coordinate with different LSP’s for parts tracking for import license.
♦ Leading a team comprising of Hierarchical Subordinates / cross functions and outsourced vendors
on the entire activities related to India logistics operations & accountable for deliverables all the
aftermarket service delivery activities in Geographic area of operation.
♦ Experience in SOP documentation, establishing SOW, warranty costing, escalation process & KPI
monitoring.
♦ Discuss business plan set by PLE & CSMB Sales Team with Care Management and plan network
expansion as per market requirement. Establish hub network in line with business requirement.
Managing warehousing & logistics activities for service excellence as per the objective of the
company.
Employer: Dell India Pvt. Ltd., Bangalore Duration: Since October 2006
3. ♦ Conduct periodic meeting with partners to share objectives understand issues, propose new action
plans – updates management on the outcome. Conduct regular reviews with internal teams on
entire logistics activities and come out with action plan for the team.
♦ Monitoring the needs (space, headcount, training, etc ), formulating and imparting in consultation
with the managers. Ensuring escalation process is adhered at all levels to ensure customer
satisfaction.
♦ Ensure smooth coordination with the operations team & program team for seamless work and
ensure the reports & scorecards are reviewed at agreed periods.
♦ Accountable for the partner management & maintain good relationship between various partners &
LSP’s.
♦ Planned network expansion as per business requirement, rolled out 14 new (same day support)
hubs for logistics service delivery support.
♦ Responsible for setting up network expansion.
Projects
♦ Hub & network Optimization
♦ Space optimization to ensure the cubic feet usage
♦ India regional hub
♦ Packaging & foam recycling projects
♦ Float reduction
♦ RMA system Portal to enhance visibility & drive productivity
♦ Export via sea
♦ Hub environment improvement
♦ Setting up hub outside OCTROI zone to save OCTROI cost
♦ AIO (RRR – return, repair & regional hub strategy)
♦ POW hub delivery optimization
Achievements:
♦ VP award Q4 2014 for S&P reduction
♦ Everyday Hero Jan 2014
♦ Received “Bronze award” June 2013 for CLCA implementation across APJ
♦ Received “Spot award” Q3 FY13
♦ “Green Belt certified & Silver award” for APJ DHL Negotiations
♦ Received “Silver award” May 2012 for implementation of technology solutions for India
♦ Received “On the Spot award” Nov 2011 for implementing RMA portal
♦ Received “Operation excellence Gold Award” for year 2009 for expanding the hub network &
logistics spread in India for same day support.
♦ “Operation excellence Silver Award” for ensuring & upgrading the hub meets environment
standards.
♦ Performance Award from Sales for supporting the logistics set up for Common Wealth Games
(CWG).
♦ Awarded Achiever of the quarter Q2 FY11
♦ Certified for Business excellence on 22nd
June 2010 for IN mother board PNA reduction (Global
semifinalist project team)
♦ Recognized for strong Inter departmental liaison driving business excellence for FY11
♦ Implemented the Dell Rolling quarterly cup for best performing hub in India.
♦ Recycle Project to reduce usage of natural resource & create awareness to environmental Cause.
♦ Rolled out India regional hub for country SPL support
4. EXEL INDIA PVT LTD OR DHL EXEL SUPPLY CHAIN (BRANCH OF DEUTSCHE POST WORLD NET DPWN)
DPWN is integrated Deutsche Post, DHL and Post bank companies offer tailored, customer-focused
solutions for the management and transport of goods, information and payments through a global
network combined with local expertise.
The Group generated revenue of 45 billion euros in 2005, with currently some 500,000 employees in more than
220 countries and territories. DPWN is one of the biggest employers worldwide with its corporate divisions MAIL,
EXPRESS, LOGISTICS, FINANCIAL SERVICES and SERVICES.
DHL Exel Supply Chain (DESC) provides you with customized IT-based solutions along the entire supply
chain. It has 5 regional offices across the country with a registered office in Mumbai. Total head count is
1100+. Company operates from all major Airports, Ports & Inland Container Depot's (ICD). DESC
comprehensive range of innovative logistics solutions encompasses the complete supply chain from
design and consulting through freight forwarding, warehousing and distribution services to integrated
information management
Senior Manager reporting to the VP / DMD
Responsibilities:
♦ Entrusted with three manufacturing in-plant stores. Responsible for SOP development &
standardization of warehousing activity across three facilities.
♦ Handled the planning related activities, coordination with production department.
♦ Accountable for manpower planning, recruitment, monitoring, key result areas identification &
appraisals. Actively involved in forecasting / planning & timely procurement of spares.
♦ Defective returns & clearance, refurbish activities at repair units.
♦ Responsible for customs clearance & excise related activities.
Achievements:
♦ Established inventory accuracy to 99.97%.
♦ Implementation of Automotive production warehouse of Hindustan Motors
♦ Established 6 warehouses for Intel operation in Bangalore
♦ Recognized as best employee for the year 2002 & 2003 on all India basis.
♦ Recognized for process improvement & initiative by GE Healthcare for implementing the best
Kaizen for the year 2003 and 2004.
The Company manufactures the widest range of storage batteries in the world from 2.5 Ah to 20,400 Ah
capacity, covering the broadest spectrum of applications. The Company has six factories strategically
located across the country – two in Maharashtra, one in West Bengal, two in Tamil Nadu and one in
Haryana. The Company’s predecessor carried on their operations as import house from 1916 under the
name Chloride Electrical Storage Company. Thereafter, the Company started manufacturing storage
batteries in the country and have grown to become one of the largest manufacturer and exporter of
batteries in the sub-continent today. Exide separated from its UK-based parent, Chloride Group Plc., in
1989, after the latter divested its ownership in favour of a group of Indian shareholders. The Company
has grown steadily, modernized its manufacturing processes and taken initiatives on the service front.
Employer: Exel India Pvt Ltd., Bangalore Duration: Oct 2001 – Oct 2006
Employer: Exide Industries Limited Duration: Feb 1998 – Oct 2001
5. Constant innovations have helped the Company to produce the world’s largest range of industrial
batteries extending from 2.5 Ah to 15000 Ah and covering various technology configurations.
Sr. Officer Vendor Development reporting to Materials Manager
Responsibilities:
♦ Handling purchase activities & part of stores activities. Sourcing, evaluation, registration &
Rating of the Vendor. Developing alternate vendor & Source for import substituted materials.
Material planning inline with production and dispatch plan.
♦ Weekly target achievement and assessment.
Overall Achievements:
♦ Developed vendors for almost all dispatch items for VRLA batteries in short span for one quarter.
♦ Received Performance Award for developing the battery boxes to meet yearend target in 1998
INLAC Granston is one of the south India leading granite processing units with capacity of 10 mm tiles to
25 mm thickness slab.
Purchase executive reporting to the Plant head
Responsibilities:
♦ Planning & Procurement of materials. Developing alternate vendors and materials
Bhuwalka is one of the south India largest tor steel manufacturing units.
Purchase Officer reporting to the Purchase Head
Responsibilities:
♦ Planning & Procurement of materials. Developing alternate vendors and materials
Previous Assignment:
Bangalore water supply & Sewerage board as Apprentice Trainee reporting to Head of Department
from May 1993 to May 1994
Other Training:
♦ SAP - R3 End user (MM Module) - Price Water Coopers.
♦ Internal Quality Auditor (ISO 9001)
♦ Internal Auditor for Environmental Management Systems (ISO 14001).
♦ Materials management & Inventory Control-Management Study Centre.
♦ ERP training & Implementation -Exide Industries Limited, Haldia.
♦ Integrated & Strategic materials Management - Management Study Centre.
♦ Project management office – Exel
Employer: INLAC GRANSTON LIMITED., Hosur Duration: June 1997- Feb 1998
Employer: BHUWALKA GROUP OF COMPANIES., Bangalore Duration: Aug 1994- Jun 1997
6. Constant innovations have helped the Company to produce the world’s largest range of industrial
batteries extending from 2.5 Ah to 15000 Ah and covering various technology configurations.
Sr. Officer Vendor Development reporting to Materials Manager
Responsibilities:
♦ Handling purchase activities & part of stores activities. Sourcing, evaluation, registration &
Rating of the Vendor. Developing alternate vendor & Source for import substituted materials.
Material planning inline with production and dispatch plan.
♦ Weekly target achievement and assessment.
Overall Achievements:
♦ Developed vendors for almost all dispatch items for VRLA batteries in short span for one quarter.
♦ Received Performance Award for developing the battery boxes to meet yearend target in 1998
INLAC Granston is one of the south India leading granite processing units with capacity of 10 mm tiles to
25 mm thickness slab.
Purchase executive reporting to the Plant head
Responsibilities:
♦ Planning & Procurement of materials. Developing alternate vendors and materials
Bhuwalka is one of the south India largest tor steel manufacturing units.
Purchase Officer reporting to the Purchase Head
Responsibilities:
♦ Planning & Procurement of materials. Developing alternate vendors and materials
Previous Assignment:
Bangalore water supply & Sewerage board as Apprentice Trainee reporting to Head of Department
from May 1993 to May 1994
Other Training:
♦ SAP - R3 End user (MM Module) - Price Water Coopers.
♦ Internal Quality Auditor (ISO 9001)
♦ Internal Auditor for Environmental Management Systems (ISO 14001).
♦ Materials management & Inventory Control-Management Study Centre.
♦ ERP training & Implementation -Exide Industries Limited, Haldia.
♦ Integrated & Strategic materials Management - Management Study Centre.
♦ Project management office – Exel
Employer: INLAC GRANSTON LIMITED., Hosur Duration: June 1997- Feb 1998
Employer: BHUWALKA GROUP OF COMPANIES., Bangalore Duration: Aug 1994- Jun 1997