Make your new members feel welcome while providing them with essential information.

1. How to Create a
Welcome Packet for
New Association Members

2. Why Create a Membership Welcome Packet
• Provide Essential Information to New Members
• Great time for leader to introduce self (if haven’t
yet)
• Prevent questions/confusion from new members

3. Putting Together Welcome Packet
• Put loose papers in binder or folder
• Association branded if possible, but not necessary
• It is a first impression, so organized and
professional is important

4. What to Put in the Welcome Packet
• Latest Newsletter
• Association Website information
• Username and Password if necessary
• Calendar of Upcoming Events

5. What to Put in Welcome Packet (cont.)
Information about group processes
Ex: Do members RSVP for meetings using
membership management software?
Not knowing such processes makes them feel like
“newbie” or outsider

6. What to Put in Welcome Packet (cont.)
Details about membership dues
When are they due/are they prorated?
How are dues used by association
(Ex: 25% National, 25% Regional, 50% Chapter)

7. What to Put in Welcome Packet (cont.)
Savings Programs/Discounts
A Little Something Extra - Branded
Bumper stickers, details, tshirts, mugs
Use up leftover conference items

8. Tips
Assemble a few at a time so always have one
ready to go
Consider assigning a mentor or “buddy”
Making members feel welcome will propel
their excitement to active participation

9. Inspiration for New Members
“I've got more than one
membership to more than one
club and I owe my life to the
people that I love.”
-Ani DiFranco

10. Presented by
StarChapter
Local Chapter Management Made Easy
Website: starchapter.com
Email: info@starchapter.com