The Essential Guide for Automating CMDB population and maintenance
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HP Software Forum 2006 - The Essential Guide for Automating CMDB population and maintenance
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The Essential Guide for Automating CMDB population and maintenance
- 1. Title: The Essential Guide for Automating CMDB population and maintenance Session #: Speaker: Vesna Soraic, Stefan Bergstein Company: Hewlett-Packard
- 2. AgendaAgenda •Introduction, use cases, overview •Concepts, use cases, architecture for automating CMDB population and maintenance •Roadmap, summary, Q&A
- 3. HP OpenView Solution Architecture A comprehensive 3 pronged approach to successful enterprise management Point Tools Consolidated / Integrated Service Perspective IT Operations Focus IT Process Focus Business External Focus Active CMDB
- 4. Today’s challenges • What do I have out there in my environment, and what are the relationships between these components? • What components make up my services and how does their behavior impact the services and the business in my complex environment? • Is the environment in the state it is supposed to be? • How do changes impact my service delivery and quality? • How do I integrate all my heterogeneous data sources? Accurate Timely Comprehensive
- 5. What did we announce at SWF APJ 2006? • We announced the Active CMDB strategy and roadmap – Improved agility by improved service availability – Reduced operational risk – Regulatory compliance • Active CMDB is an element of the new OpenView integration platform that will be utilized by OpenView products – Leverages existing strengths from today’s CMDB solutions – Extends with new SOA-based enabling technology – Exposes standard web services based integration – Integrates the converged OV discovery solution in a phased approach • Active CMDB helps you get there cost effectively by automating – Integration – Configuration data maintenance
- 6. What is HP OpenView Active CMDB Consistency, compliance Control CI lifecycle Automated population & maintenance Unified view of IT Control of model-based automation Standards- based
- 7. Sample deployment architecture Active CMDB SLM OV SM AMDB Asset SOA / WS-Man • Message based synchronization using WS-Eventing, JMS, … • Federation via WS-Enumeration Shared CMDB Active CMDB Service Views Ops DB Operations Active CMDB SW inventory DSL Radia SOA / WS-Man Batch data synchronization via OV Connector
- 8. AgendaAgenda •Introduction, use cases, overview •Concepts, use cases, architecture for automating CMDB population and maintenance •Roadmap, summary, Q&A
- 9. Active CMDB Key Functionality • Core automated CMDB population and maintenance functionality – Rule-based reconciliation – Federation – Multi-source discovery – Out-of-the-box process/workflow integration • Out-of-the-box integration of various discovery sources. I.e., – OVOW, OVOU – Radia – Peregrine • Integration features – Expose content of CMDB through web services and enable SOA – Customers, partners can integrate their own discovery sources – Customers, partners can integrate the CMDB into their own management processes and workflows (e.g. change mgmt, release mgmt)
- 10. Web Services Consistent view of actual world Active CMDB Key concepts reconcile discover Mgmt Application Directory CMDB drill-down Configuration Management
- 11. Demo Part 1 Incident operator Incident about a performance degradation in a SAP application appears. User open a mapview with the SAP topology. Map shows un- reconciled changes User find CI contact in LDAP automatically User looks at the details of the discover changes
- 12. XML Architecture Overview Host discovery Application topology discovery Change baseline discovery OV Discovery SQL OV Connector Data and integration service Model/Query transformationCMDB CMDB Access Service WS Federation Service Staging & Reconciliation Provider Provider Provider Consumer Consumer Consumer Any user External models XML XML Transformation rules XML Configuration manager Integrator Staging area WS Man JCA/CCI
- 13. CM Status Services: – CRUD Services (Create, Retrieve, Update, and Delete) for Configuration Management objects. – Action services for Configuration Management objects. Ability to execute actions available for a particular object type. CM Audit & Verification Services – Assess the quality of the CM process. – Identify the CMDB accuracy in reflecting the reality of the IT infrastructure. – Detect unplanned changes – Provides deltas between CMDB and observed reality
- 14. Reconciliation use cases Actions: •Prioritization of data sources •Update CMDB •CI Data •Relation to service structures •Close workorder if discovered object meets the “CI update” parameters in the workorder. •Create workorder to investigate discrepancy. •Create incident to investigate discrepancy. Use cases: •Application upgrades •Ensure formal state (application versions, prerequisites) •Hardware upgrade. •System move (DNS, location, IP change) •DNS / domain name change •Detect un-allowed software •Server consolidation •Detect relationships between applications/infrastructure components and service structures.
- 15. Source data Staging area • Log discovered changes – CI data changes from sources are logged in Staging area – Users see “what changed” in the environment – Logging works independently of CI data in CMDB • Rules – Trigger actions based on object filters – Updates CMDB, raises incidents, close workorders, … • Delta – Delta views show differences between CMDB and Staging area. – User see if CMDB and managed environment is “in sync”. CMDB Staging area Reconciliation Source data Change log Delta views Change views Rules
- 16. Federation Service Connecting data sources WS-Enumeration Resource adapter Application JDBC Resource adapter JCA/CCI LDAP Resource adapter WMI Resource adapter Custom App Resource adapter WS-Enum DB JDBC LDAP Windows Application WMI Application XML Federated model definitions Remote models XML Model mappingSources MgmtViews Forms
- 17. Active CMDB Demo Part 2: Core federation and reconciliation use case WS-Enum Web service WS CMDB Staging area Data Access WS JDBC Model transformation•Discovered objects •Changes Query (WS-Enum) Federation XML Federated model definitions Discovery task CIs Federated model • CI data • Incidents • Related data • Details Federated systems: •Radia •PG Asset •Other active CMDB •… Reconciliation 1. Query remote data 2. Return federated data inventory LDAP
- 18. AgendaAgenda •Introduction, use cases, overview •Concepts, use cases, architecture for automating CMDB population and maintenance •Roadmap, Summary, Q&A
- 19. Active CMDB Roadmap 2006 2007 2008 Service Mgmt. Active CMDB Asset Center Active CMDB Technology • Common Data Model • CI Visualization • Service Modeling Service Desk 5.0/5.1 Active CMDB Concepts • Data States • Reconciliation • Multi-Domain Integration Asset Center 4.x/5.0 Service Center 6.1 Service Desk Active CMDB Service Center Asset Center
- 20. Summary • Reconciliation automates CMDB updates in a controlled fashion. • Federation eliminates the need for a monolithic CMDB. • Open and standards based APIs allows the flexible integration of the Active CMDB.