West Michigan Veterans Coalition November 18, 2013 Quarterly Meeting
Jacksonville Area Service Providers 2014
1. 1
Jacksonville Area Service Providers
Advocacy
Family Support Services
Grace Ministry of Helping Hands
Women’s Center of Jacksonville
Awareness
Orange Park Presbyterian Church
Zonta Club of Jacksonville
Case Management
Child Protection Team
Quest Outreach
World Relief
Education
Catholic Charities
Floy S. Turner, LLC
International Language Center
Employment
Goodwill Job Junction
The Hispanic Institute for Life and Leadership of
Northeast Florida
Liberty Center (II & III)
Lutheran Social Services
Rethreaded, Inc.
TEN Charities/ Made By Survivors
FinancialAssistance
Emergency Financial Aid
Arlington Community Services
Beaches Emergency Assistance Ministry
Catholic Charities
Downtown Ecumenical Services
Living Waters World Outreach Center
NE Florida Community Action Agency
Jewish Family & Community Services
Salvation Army
St. Vincent De Paul Society
United Community Outreach Ministry
Westside Christian Outreach
Financial Advising
Lutheran Social Services
FoodAssistance
Groceries
Arlington Community Services
Beaches Emergency Assistance Ministry
Campus Crusade
Catholic Charities
Downtown Ecumenical Services
Greater Works Christian Ministry
Helping Hands Ministry
Jewish Family & Community Services
Lutheran Social Services
Salvation Army
Second Harvest Food Bank
St. Francis Soup Kitchen
United Community Outreach Ministry
Westside Christian Outreach
Meals
Abyssinia Baptist Church
City Rescue Mission
Clara White Missions
Meals on Wheels
Salvation Army
St. Francis Soup Kitchen
Sulzbacher
Trinity Rescue Mission
Health
Dental
Boales Dental
FSCJ North Campus
Sulzbacher
Extended Stay Hospitalization
St. Andrews Lighthouse
Mayo Visitors
Homewood Suites by Hilton
Ronald McDonald House
2. 2
Medical Needs
Agape Community Health Center
Florida Kid Care
Northeast Florida Community Action Agency
Shands Medical Center
St. Vincent’s Medical Center
Sulzbacher Center
Volunteers in Medicine
We Care Jacksonville
Medication
Duval County Health Department
NeedyMeds Drug Discount Card
Mental Health/Counseling
Child Guidance Center
Children’s Home Society of Florida
Gateway Community Services
The Healing Project
HerSong – Rachel White
Mental Health Resource Center
Northwest Behavioral Services
River Region Human Services
Sulzbacher
Women’s Center of Jacksonville
Youth Crisis Center
Optometry
Trinity Rescue Mission
Patrick L. Reardon, D.O.
Housing
Shelter
Children’s Home Society of Florida
Circle of Love Ministries
City Rescue Mission
Community Connections
Hubbard House
Quigley House
Salvation Army
Sulzbacher
Trinity Rescue Mission
Youth Crisis Center
Housing
City Rescue Mission
Liberty Center for Homeless/ Liberty III (Women)
Youth Crisis Center
LegalAssistance
FBI Victim Specialist – Michelle Thorne
Florida Coastal School of Law
Freed Firm, P.A.
Jacksonville Legal Aid
Public Defenders Office
Minors
Department of Children and Families
PACE Center for Girls, Jacksonville
PersonalAssistance
Clothing
Action Ministries Plus, Inc.
City Rescue Missions
Downtown Ecumenical Services
Helping Hands Ministry
Immaculate Conception Catholic Church
St. Francis Soup Kitchen
St. Mary’s
Westside Christian Outreach
World Relief
Home Furnishings
Westside Christian Outreach
World Relief
3. 3
Advocacy
Family Support Services
(904) 421-5800
4057 Carmichael Avenue, Bldg. 3000 STE 101
Jacksonville, FL 32207
Assessing the needs of minors, i.e. housing placement, food, life skills, interpretation,
medical/dental/mental health, education, and/or employment. Intensive case
management; crisis intervention; 24-hour hotline. Protection and safety planning. Liaison
for minors. Accompaniment/ advocacy to court proceedings (legal support) and
emotional and moral support (social service advocacy).
Grace Ministry of Helping Hands
Kathleen McDaniel
Office (904) 731-4846 or cell (904) 885-5989
8834 Goodby’s Executive Park Suite F
Jacksonville, FL 32217
Provides support for the vulnerable women groups and encouragement to thrive.
*Women’s Center of Jacksonville
24-hour rape crisis hotline: 904-721-7273
www.womenscenterofjax.org
Mail@womenscenterofjax.org
Duval County Office (all Women's Center services):
5644 Colcord Avenue Jacksonville, FL 32211
(904) 722-3000
Baker County Office (Rape Recovery Team services only):
418 8th St. Macclenny, FL 32063
(904) 259-2427
Nassau County Office (Rape Recovery Team services only):
Call 904-721-7273 for services and office information
The Women’s Center of Jacksonville Rape Recovery Team serves survivors of sexual
abuse and their loved ones ages 12 and older regardless of gender. Services are offered
for reporting and non-reporting survivors regardless of where they are in their recovery
process. Services include: 24-hour hotline, 24-hour crisis response, crisis intervention,
advocacy and accompaniment, support groups, information and referral and counseling.
RRT services are provided free of charge. Services for non-English speaking survivors
are available. Individual, couple and family counseling is available through the
Counseling Department. A sliding scale fee may apply to some counseling services.
Additional services include: female offender re-entry programming, tutoring, breast
cancer advocacy and support and educational workshops. All of these additional services
are provided free of charge. However, please call the Women's Center of Jacksonville's
main line for eligibility criteria for each program.
4. 4
Awareness
Orange Park Presbyterian Church
(904) 264-0536
www.orangeparkpres.org
1905 Park Avenue
Orange Park, FL 32073
Holds human trafficking awareness events free of charge and can provide office space for
counseling of human trafficking victims.
Zonta Club of Jacksonville
ussecretary@zontajacksonville.com
zontajacksonville@gmail.com
Organize four training activities annually within Northeast Florida to improve the
community response to victims of human trafficking. Conduct two awareness and
outreach activities per year. Conduct pre and post surveys of human trafficking
awareness at each event. Events will be pro bono and counted as in-kind toward the
required 25% match.
Case Management
Child Protection Team
(904) 633-0300
Lori Armstrong
Jessica.armstrong@jax.ufl.edu
Case management for minors.
Quest Outreach
(904) 358-2411
305 N. Washington Street
Assists clients with entitlements, Shands clinic card, transportation, state ID cards,
finding housing and/or shelter. Telephone and restrooms available.
Hours: 8am to 5pm, Monday through Friday.
World Relief
Refugee Resettlement Case Manager
Michelle Clowe
WP: (904) 448-0733
Fax: (904) 367-1436
Email: mclowe@wr.org
5107 University Blvd. W., Suite 200
Jacksonville, FL 32216
www.wr.org
*Case Management, Advocacy, Emergency Healthcare, Food/Clothing, Transportation,
Interpreters.
5. 5
Education
Catholic Charities
(904) 354-3416
134 East Church Street Suite 2
Jacksonville, FL
ESOL provided for multiple levels of English at no cost for international victims of
human trafficking. Classes help both daytime and evening hours.
Floy S. Turner, LLC
*** CONTACT INFO
711 North Magnolia Avenue
Green Cove Springs, FL 32043
Training plans include $450 per training with mileage reimbursed at the .565 rate and per
diem of $30/per day
The International Language Center
(904) 737-1981
6025 Chester Avenue
Jacksonville, FL 32217
ESOL classes beginning with two levels of pre-literacy through fluency at a 30%
discounted rate of $140 dollars a year to be paid per enrollment. Computer and
citizenship classes for eligible clients at a 30% discounted rate of $140 per year to be paid
per enrollment. Job program placement for eligible students in Beauty, Culinary, or
Computer program provided at cost. Students must purchase books and materials.
Employment
Goodwill Job Junction
High School completion/ GED Classes. Basic computer skills classes. Provides resume
preparation, use of fax machines, phones, and other job training services.
Multiple Locations:
Downtown (904) 354-9180
333 E. Monroe Street
Hours: Monday- Friday 8:30am-5pm
Arlington (904) 762-2301
9180 Merrill Road Jacksonville, FL
Hours: Monday- Thursday 9am- 4:30pm & Friday 9am- 12pm
Jacksonville Beach (904) 241-9393
108 6th Avenue
Hours: Monday- Thursday 9am- 4:30 pm & Friday 9am- 12pm
6. 6
Southside (904) 265-8499
5995-1 University Blvd. West
Hours: Monday- Thursday 9am- 4:30 pm & Friday 9am- 12pm
Westside (904) 394-6727
4527 Lenox Ave
Hours: Monday- Thursday 9am- 4:30 pm & Friday 9am- 12pm
St. Augustine (904) 829-2889
2005 US 1 South
Hours: Monday- Thursday 9am- 4:30 pm & Friday 9am- 12pm
*The Hispanic Institute for Life and Leadership of Northeast Florida
(904) 265-4700 ext. 4091
1225 West Beaver Street Suite 114
Jacksonville, FL 32204
www.thehillofnortheastfl.org
Training and career development. Full service job placement services, consulting services
for business practices.
*Focused on attracting, recruiting, and retaining Hispanic employees
Liberty Center (II & III)
(904) 353-2888
909 Liberty Street
Jacksonville, FL
Employment assistance, Job Junction visits on site.
Hours: Monday and Wednesday from 1-4pm to assist with job placement
Lutheran Social Services of Northeast Florida
4615 Philips Hwy
Jacksonville, FL 32207
LSS provides entry level job training and employment services. And have landscaping,
housekeeping, and sewing programs.
Funded through the state and accept all eligible ‘refugee program eligible adult’ referrals
from WRJ.
Rethreaded, Inc.
(904) 438-8109
820 Barnett Street, Jacksonville, Florida 32209
info@rethreaded.com
Provides jobs to victims of human trafficking with a safe working environment. Need
documentation to show they can work legally. If there is addiction, proof of completion
of rehab is required.
Call to see current hiring status, fill out employment application, and attend an interview.
7. 7
TEN Charities/ Made By Survivors
*** NEED CONTACT INFO
*Adults 18 and over will learn a vocational skill such as jewelry design, production, and
entrepreneurship classes for up to 20; students express creativity which aids in trauma
healing; students earn a better understanding of business practices; students earn income.
*Minors 17 and younger will heal from trauma through artistic self-expression; students
develop an understanding of human rights; and are introduced to entrepreneurship.
112.50 for survivors enrolled (150/class with 25% discount of $37.50) up to 20 students
per class.
Financial Assistance
EmergencyFinancialAssistance
Arlington Community Services
(904) 743-7402
1450 Rogero Road
Jacksonville, FL
Assistance with food, small amounts of rent and utilities.
*Arlington address with one of these zip codes: 32211, 32277, 32246, 32225, 32224, and
32216. OR a church referral needed.
Beaches Emergency Assistance Ministry/ MissionHouse (BEAM)
(904) 241-6767 (904) 241-2326 (904) 241-7437
jaxbeam@bellsouth.net
800 Shetter Avenue
Jacksonville Beach, FL
Emergency assistance such as paying for food, rent expenses, and utilities.
*Must live in the beaches area: 32082, 32224, 32233, 32250, and 32266. An appointment
is required.
Hours: Monday- Thursday 9am-4pm and Friday 9am-1pm
Catholic Charities
(904) 354-3416
134 East Church Street Suite 2
Jacksonville, FL
Assist with shelters and utilities. Administers the Neighbor-to-Neighbor Program fund
that assists needy families with utility bills. For victims of human trafficking initial
deposits for rent and utility can be provided as well as one month of rental assistance.
Comprehensive Emergency Assistance Program provides rent assistance, help paying
utilities, money to pay security deposits, food and basic necessities on a short-term basis.
*Must call to make an appointment to apply for help
8. 8
Downtown Ecumenical Services
(904) 358-7955
215 Ocean Street
Jacksonville, FL
Financial Assistance for rent and utilities
Call for an appointment Mondays at 8:30 – 12:30 ONLY
*To qualify they must either have children, be over 60, or be disabled. Need some form
of ID, Social Security Card, OR birth certificate, anything with their name on it, does not
have to have a picture.
Living Waters World Outreach Center
(904) 321-2117
96282 Brady Point Rd.
Fernandina Beach, FL 32034
Raise funds or resources for victims needs.
NE FL Community Action Agency
Kennedy Center: (904) 632-1461
E Reed: (904) 632-1470
Main Office (904) 358-7472
To make an appointment: (904) 301-2812
NFCAA.net
Crisis Assistance, Programs to help with rent/mortgage assistance, heating assistance,
basic assistance.
Jewish Family & Community Services
(904) 448-1933
(904) 448-2633
http://www.jfcsjax.org/
6261 Dupont Station Ct. E
Jacksonville, FL
*Must call 211 for a referral to their community agency. Documentation varies
according to specific need and funding.
Salvation Army
(904) 824-6880
josue_prieto@uss.salvationarmy.org
15 E. Church Street
Jacksonville, FL
Salvationarmyjax.com
Financial assistance varies it is rare when it is available. Clients must be below the
poverty level at 30%, have a shut off notice or eviction, all proof of income for all
members of household, a lease (no mortgages), three bills, socials, birth certificates and
IDs of all in household. The only consistent financial assistance offered is with a TECO
People's Gas active account. Must have a shut off notice with the above documents. No
walk-ins.
9. 9
St. Vincent De Paul Society
(904) 246 – 5240
(904) 398-1917
2403 Atlantic Blvd.
Jacksonville, FL 32207
Rent Assistance
*Must apply and provide forms that landlord completes
United Community Outreach Ministry
(904) 396-2401 or ucom.jax@gmail.com
3349 St. Augustine Rd.
Jacksonville, FL
Ucomjax.org
Provides assistance with basic needs. Can offer rent and other housing assistance
Open M-Th 9:30-12:30
*Appointments Required
Westside Christian Outreach (WESCO)
(904) 786-7494
5343 Normandy Blvd.
Jacksonville, FL
If they have funding, they will assist with rent, mortgage, and utilities
*Call for appointment at least a day ahead
FinancialAdvising
Lutheran Social Services
(904) 381-6885
2257 Riverside Avenue
Lifestyle management support with finances and budgets
Hours: 8am-5pm, Monday through Friday
Food Assistance
Groceries
Arlington Community Services
(904) 743-7402
1450 Rogero Road
Jacksonville, FL
Assistance with food
*Arlington address with one of these zip codes: 32211, 32277, 32246, 32225, 32224, and
32216. OR a church referral needed.
10. 10
Beaches Emergency Assistance Ministry/ MissionHouse (BEAM)
(904) 241-6767 (904) 241-2326
800 Shetter Avenue
Jacksonville Beach, FL
Emergency assistance such as paying for food
*Must live in the beaches area.
Campus Crusade for Christ
(904) 448-0737
5860 Mt. Carmel Terrace
Jacksonville, FL 32216
Provide some food pantry items, based on what they have at the time.
Catholic Charities
(904) 354-3416
134 East Church Street Suite 2
Jacksonville, FL
Food Pantry for families with children
M-F 8:30-12:30pm 2-4:30pm
*Appointment preferred, proof of residence to prepare food.
Downtown Ecumenical Services
(904) 358-7955
215 Ocean Street
Jacksonville, FL
Food Pantry
Call Mondays- Friday 8:30 – 12:30 and 2 - 4:30pm
*Must have proof of a cooking facility and people to feed (i.e. the client). Need some
form of ID, Social Security Card, OR birth certificate, anything with their name on it,
does not have to have a picture.
Greater Works Christian Ministries
(904) 645-3550
9819-1 Beach Blvd.
Jacksonville, FL
Emergency food assistance
Helping Hands Ministry
(904) 247-1947
31 Lewis Street
Atlantic Beach, FL
Food Pantry for families in need
11. 11
Jewish Family & Community Services
(904) 448-1933
http://www.jfcsjax.org/
6261 Dupont Station Ct. E
Jacksonville, FL
Tues. & Thurs. 1-3pm Walk-in.
*Drivers license required.
Lutheran Social Services
4615 Philips Hwy
Jacksonville, FL 32207
****
Salvation Army
(904) 355-5239
900 W. Adams Street
Jacksonville, FL
Food pantry
*Must be below the poverty level at 30%, proof of income for all members of household,
a lease (no mortgages), three bills, socials, birth certificates, and ID’s of all in household.
No walk-ins. First 50 people weekdays 9-12only.
Second Harvest Food Bank
(904) 353-3663
1502 Jesse Street
Jacksonville, FL
Food Pantry
*Call for Appointment
St. Francis Soup Kitchen
(904) 356-2902
134 E. Church Street
cricketjd@comcast.net
Canned goods give-away: Each Saturday at 10am- 1pm first come first serve. Some
clothing available.
No ID or paperwork needed
United Community Outreach Ministry
(904) 396-2401 or ucom.jax@gmail.com
3349 St. Augustine Rd.
Jacksonville, FL
Ucomjax.org
Food assistance
Open M-Th 9:30-12:30
*Appointments Required
12. 12
Westside Christian Outreach (WESCO)
(904) 786-7494
5343 Normandy Blvd.
Jacksonville, FL
Food Pantry
*Call for appointment at least a day ahead
Meals
Abyssinia Baptist Church
2360 New Kings Road
Jacksonville, FL
Meals are served Tues/ Thurs 11-2pm
Clients are picked up by church bus at Clay Street between State and Union Streets and
transported to the church and back to town.
City Rescue Mission
(904) 353-8561 Emergency services (904) 387-4357
234 W. State Street
Dinner time meal is open to the public. Served from 4:30-5:30 7 days a week. Some form
of ID card.
Clara White Mission
(904) 354-4162
613 Ashley Street
Jacksonville, FL
M-TH (11:30am-1pm) F-Sat (8:30 -10am)
Meals on Wheels – Northeast Florida Area Agency on Aging, Inc.
(904) 391-6601
4160 Woodcock Dr.
Jacksonville, FL 32207
Salvation Army
(904) 356-8641
900 W. Adams Street
Jacksonville, FL
*Dinner served nightly 6pm. 7 days a week. Sunday breakfast at 7:30
Show up on Davis Street behind pedestrian gate. A service track card is suggested but not
required. Cards distributed out by Jacksonville Day resource center. No documentation
needed.
13. 13
St. Francis Soup Kitchen
(904) 356-2902 or (904) 359-0331
134 E. Church Street
Jacksonville, FL
Lunch is served from 10am-1pm. No ID or paperwork needed.
Sulzbacher Center for the Homeless
(904) 359-0457
611 E. Adams Street
Meals served daily. Lunch is served 12:30pm and dinner is served 6:30pm; First come,
first served; but no one is turned away. No food pantry or clothes closet.
Trinity Rescue Mission
(904) 355-1205
622 W. Union Street
Jacksonville, FL
Dinner served nightly after evening chapel services. Open to all.
Health
Dental
Boales Dental Care
(904) 363-3559
10920 Baymeadows Rd
Jacksonville, FL 32256
Provide routine dental exams, check-ups, and cleanings for adults and children 5 years
and older pro bono (valued at $156 per service). Provide simple extractions for adults and
children 5 years and older pro bono (valued at $160.) Services based on office capacity
and availability with no cap on the number of clients served. Dental work referred to the
dental lab will be provided at cost. Services for surgical extractions, root canals, or
implants will be referred to a specialist for fees determined by the specialist.
FSCJ North Campus
(904) 766-6571
Cleanings and x-rays
(On an old service list, but could not find the information or get ahold of anyone on this
number?)
Sulzbacher Center for the Homeless Dental Clinic
(904) 394-8060
505 N. Main Street
Jacksonville, FL
Dental Care by referral from social service or health care provider.
Nominal fee for those who are uninsured or not living in a stable environment.
14. 14
Extended Stay for Hospitalization
St. Andrews Lighthouse
(904) 246-5605 call Ed Asher for reservations
SALH@bellsouth.net
www.standrewslighthouse.com
Mayo Visitors
(904) 296-0181
Homewood Suites by Hilton
(904) 733-9299
www.homewoodsuites.com
Ronald McDonald House
(904) 798-2950
MedicalNeeds
Agape Community Health Center
(904) 253- 1100
1736 University Blvd. S.
Jacksonville, FL 32216
Monday-Friday 8am-5pm
Case by case basis
*Florida Kid Care
(888) 540-5437
Apply online for insurance
*Doctor visits, check-ups and shots, hospital, surgery, prescriptions, emergencies, vision
and hearing, dental, and mental health.
Northeast Florida Community Action Agency
(904) 632-1476
1093 W 8th Street
Wellness and nutrition program
Shands Medical Center
(904) 549-5000
655 W. 8th Street
Provides medical services to low income or homeless who have Shands cards.
St. Vincent’s Medical Center
(904) 308-7911
www.jaxhealth.com/
Mobile Health Outreach
15. 15
Sulzbacher Clinic: Primary Health Care
(904) 394-8069 Call for Appointment
Uninsured patients who are homeless or not living in stable housing receive treatment for
little or no cost. Must reside in Jacksonville for at least 6 months.
Volunteers in Medicine
(904) 399-2766 press 6 for information
Hours: Tuesday through Friday 9am-5pm Saturday 9am-12pm
We Care Jacksonville
(904) 253-1640
4080 Woodcock Drive
Building 2400, Suite 130
Jacksonville, FL 32207
www.wecarejacksonville.org
*Income at or below 200% of poverty level as defined by the Federal Government,
Patient carries no applicable insurance, resident of Duval County
Medication
Duval County Health Department
(904) 253-1059
515 West 6th Street,
Jacksonville, FL 32206
www.dchd.net
The Pharmacy will help patient complete forms, provide eligibility information, and
submit applications on your behalf. The DCHD will also distribute medication through
the DCHD pharmacy.
NeedyMeds Discount Drug Cards
www.needymeds.org/drugcard/
Free card can save up to 80% on prescription drug.
Mental Health/ Counseling
Child Guidance Center
(904) 448-4700
www.childguidancecenter.org
Mental Health Counseling such as behavioral health services to minors. Fees are covered
by Medicaid, third party private insurances, self-pay based on a sliding fee schedule, and
contractually covered services based on request for specific needs. Services based on
capacity of the agency at the time of referral.
childguidancecenter.org/services.html
16. 16
Children’s Home Society of Florida
(904) 493-7775
3027 San Diego Rd.
Jacksonville, FL 32207
Raven.ellison@chsfl.org
Monday-Friday 9am-7pm
Counseling, targeted case management, foster home shelter. Need Medicaid. Call number
to make an appointment. All clients seen within 5 days unless it is an emergency, which
they will then be seen same day.
Languages: Spanish, Bosnian, Croatian, Serbian, German, Portuguese, and can also use
translation service agency.
Gateway Community Services
(904) 387-4661
555 Stockton Street
*Detoxification services, drug screening, drug and alcohol services for adults and
adolescents.
Hours: Monday - Friday 8am-5pm
The Healing Project
Contact information needed
Christine Rothberg
Mental health counseling and crisis intervention for domestic/international, male/female
adults at $45 an hour, maximum of 150 hours per year. Mental health counseling and
crisis intervention for domestic/international, male/female minors at $90 an hour,
maximum of 150 hours per year.
*Rachel White
(904) 401-7070
7235 Bonneval Rd
Jacksonville, FL 32256
Rachel@her-song.com
Weekdays 8am-5pm
Counseling services at no charge for female victims of sex-trafficking (only). Interpreters
available for Spanish speakers. Call or email for appointment.
Mental Health Resource Center
(904) 358-2411
305 N. Washington Street
LINK provides mental health treatment case management and housing.
QUEST also provides mental health treatment for mentally ill and dually diagnosed,
counseling for substance abuse and mental illness as well as case management.
Screenings Monday, Tuesday, and Thursday from 2-4pm
17. 17
Northwest Behavioral Services
(904) 781- 0600
Children and families counseling
River Region Human Services
(904) 359-6571
330 W. State Street
www.rrhs.org
Offers mental health and substance abuse programs
Hours: Monday- Friday 8am-5pm
Sulzbacher Clinic: Behavioral Health
(904) 394-8069 Call for Appointment
Go to the Primary Care and will be referred up to the behavioral health department.
Appointment are not necessary but will help.
*Women’s Center of Jacksonville
24-hour rape crisis hotline: 904-721-7273
www.womenscenterofjax.org
Mail@womenscenterofjax.org
Duval County Office (all Women's Center services):
5644 Colcord Avenue Jacksonville, FL 32211
(904) 722-3000
Baker County Office (Rape Recovery Team services only):
418 8th St. Macclenny, FL 32063
(904) 259-2427
Nassau County Office (Rape Recovery Team services only):
Call 904-721-7273 for services and office information
The Women’s Center of Jacksonville Rape Recovery Team serves survivors of sexual
abuse and their loved ones ages 12 and older regardless of gender. Services are offered
for reporting and non-reporting survivors regardless of where they are in their recovery
process. Services include: 24-hour hotline, 24-hour crisis response, crisis intervention,
advocacy and accompaniment, support groups, information and referral and counseling.
RRT services are provided free of charge. Services for non-English speaking survivors
are available. Individual, couple and family counseling is available through the
Counseling Department. A sliding scale fee may apply to some counseling services.
Additional services include: female offender re-entry programming, tutoring, breast
cancer advocacy and support and educational workshops. All of these additional services
are provided free of charge. However, please call the Women's Center of Jacksonville's
main line for eligibility criteria for each program.
18. 18
Youth Crisis Center
(904) 725-6662
3015 Parental Home Road
Family counseling. All free and confidential counseling for families with children under
18 years old.
Optometry
Health and Eye Glasses – Trinity Rescue Mission
(904) 359-0657
611 E. Adams Street
Jacksonville, FL
***
Patrick L. Reardon, D.O.
(904) 743-9955
961 Cesery Blvd.
Jacksonville, FL 32211
Services male/ female adults and minors 4 years and older who are victims of human
trafficking. Provide an eye exam and/or corrective eye glasses, if necessary, to TSS
clients referred by WRJ for $75 ($25 discount for exam and $235 in-kind for lens and
frames).
Housing
Shelters
*Children’s Home Society of Florida
(904) 493-7775
3027 San Diego Rd.
Jacksonville, FL 32207
Raven.ellison@chsfl.org
Monday-Friday 9am-7pm
Counseling, targeted case management, foster home shelter. Need Medicaid. Call number
to make an appointment. All clients seen within 5 days unless it is an emergency, which
they will then be seen same day.
Languages: Spanish, Bosnian, Croatian, Serbian, German, Portuguese, and can also use
translation service agency.
19. 19
Circle of Love Ministries, Inc.
(904) 696-3105
13519 N Main Street
Jacksonville, FL 32218
*** Call Edwin or Betty Ruder
City Rescue Mission
(904) 353-8561 Emergency services (904) 387-4357
234 W. State Street
Provide emergency housing for any person in need. Based on availability. Men and
women sign in at 2:30, eat dinner, get a bed for the night, then eat breakfast and leave for
the day. No ID necessary.
Community Connections
(904) 350-9949
info@communityconnectionsjax.org
327 E Duval Street P.O. Box 41086
Jacksonville, FL 32203
*Rapid rehousing and transitional housing
Hubbard House
24 hour hotline:
Local: (904) 354-3114
TTY: (904) 354-3958
Women and children. Check in is 24/7 for women who are victims of violence.
Quigley House
(904) 406-0885
1017 Blanding Blvd.
Orange Park, FL 32065
Provide emergency and transitional housing for domestic and international victims of
human trafficking referred by World Relief Jacksonville, on a pro bono basis.
*Salvation Army
(904) 356-8641
900 W. Adams Street
Female shelter only. No unaccompanied minors. Meal and lodging. Case management is
not offered unless they are a monthly paying client ($300) international clients are often
referred to Catholic Charities refugee program. First 8 nights are free but not guaranteed
to be consecutive. Afterwards it is 10/night. Must have proper identification and their
reason for lodging. Check in begins at 3pm daily, varying bed availability. Spanish
speaker available during office hours and use the TYY system for translation.
20. 20
Sulzbacher Center
(904) 359-0457
611 E Adams Street
Jacksonville, FL 32202
*As of 7/01/2013 all new individuals and families applying for shelter must be residents
of Duval, Clay, Nassau, St. Johns, or Baker County for at least six months before entering
shelter at the Sulzbacher Center. Proof of residency is required. Basic ID, just need
something with name on it and a picture. Even if they were arrested, the arrest record
would work. ***Will try to make an exception for human trafficking victims. Call
Patrick Finn-Schultz for help. (904) 859-8150
Trinity Rescue Mission
(904) 355-1205
622 Union Street
Jacksonville, FL 32202
Overnight Shelter and meals: Provide emergency services to homeless and outcast. Hot
meals every night following chapel services, showers, toiletries, and clothing exchange
program which allows clients a fresh change of clothes every day they stay.
Women and Children’s Center: for women without shelter. Must go through an
application process. Prescreen interview to get to know client and client gets to know the
center. Director looks over the prescreen interview and determines eligibility. Client must
follow up within 3 days to find out acceptance. Placement is made on a first come first
served basis. Client must be reachable; if agency fails to reach the client the client will be
moved to the bottom of the waiting list.
Youth Crisis Center
(904) 720-0002
3015 Parental Home Road
Jacksonville, FL 32216
Residential Program: Runaways, truant from school, locked out youth in need of short
term shelter Call (904) 725-6662
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Housing
City Rescue Mission
(904) 353-8561 Emergency services (904) 387-4357
234 W. State Street
Recovery program 12-18 month residential program
Provides pro bono residential housing for domestic women 18+ with substance abuse and
other life controlling problems. Must have ability to receive their birth certificate or
license. CRM will help all clients get their documents if they do not have them. Cannot
services speakers of other languages. Offer classes to residents such as anger
management, sexual abuse, trauma, etc.
*Must go through an intake process, which includes filling out application and interview
with a caseworker. Process takes 3-4 days, but are able to use the other CRM services
such as emergency shelter.
Liberty Center for Homeless/ Liberty III (Women)
(904) 353-1698 or (904) 353-0099
600 N Washington Street
Jacksonville, FL 32202
Provides attainable housing for single, homeless women; address their immediate needs;
link to available resources; assist and support their efforts for self sufficiency.
Each resident has a private room and mailbox. A verifiable address.
Hours M-Th: 8am-4pm; Fri: 8am-2pm
*Apply at Jax Housing Authority; MUST HAVE social security card and picture ID
*$50 deposit required; once employed 30% of income goes towards rent; assistance
through HUD
Youth Crisis Center
(904) 720-0002
3015 Parental Home Road
Jacksonville, FL 32216
Touchstone Village: At-risk youth ages 15-21 designed to help youth to achieve
independence, gain life skills, education and more in order to grow into responsible
adults.
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Legal Assistance
*FBI Victim Specialist
Michelle Thorne
(904) 248-7000 main
(904) 248-7102 direct
(904) 424-6115 mobile
6061 Gate Parkway
Jacksonville, FL 32256
Covers the NE Florida region. Responds on-scene to provide crisis intervention and
direct services to crime victims identified in federal cases, support during interviews,
transportation, referrals to social service agencies (for counseling, medical care, replace
IDs, housing, food, etc.), and am on call 24/7. Has linguists available in any language to
assist with translation and can request additional assistance as needed.
*Florida Coastal School of Law Legal Clinics
(904) 680-7782 contact Erica Curran
8787 Bay Pine Road STE 255
Jacksonville, FL 32256
Free legal representation for: Immigration (T-visas, U-Visas, Asylum, and WAWA),
Family Law, Expungements, and Public Benefits/Guardianships. Languages available on
staff are Spanish and Haitian Creole. Interpreter program available as well.
Prefer an agency referral but will also accept direct calls.
Freed Firm, P.A.
Crystal Freed
(904) 553- 255
Monday- Friday 10am-2pm
Attorney who will represent the client and educate them about their rights in order to
make informed decisions. Free of charge to survivors of human trafficking.
Jacksonville Legal Aid
(904) 356-8371
126 W. Adams Street
Legal counsel to low income persons meeting state criteria. Legal counseling to those
suffering with HIV/AIDS virus
Hours: Monday – Friday 8am-5pm
*Kara Roberts – Immigration Law kara.roberts@jaxlegalaid.org
*Nancy Hale – Immigration Law nancy.hale@jaxlegalaid.org
*Roland - refugee.immigration@jaxlegalaid.org
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Public Defenders Office (4th Judicial Court)
(904) 630-1501
25 Market Street
Jacksonville, FL
Legal counsel for indigent adults involved in felony/misdemeanor charges. Must meet
indigent standards for State of Florida to qualify for assistance
Hours: Monday – Friday 8am-5pm
Minors
Department of Children & Families
Todd Raleigh
CP: 226-2448
Patty Medlock
CP: 370-4821
PACE Center for Girls, Jacksonville
(904) 448-8002
2933 University Blvd. N.
Jacksonville, FL 32211
Personal Assistance
Clothing
Action Ministries Plus, Inc.
(904) 356-5501
26 E. 2nd Street
Jacksonville, FL
Thursdays 9:30am-12pm and Sunday 9am-12pm
City Rescue Mission
Community Closet (Clothing): (904) 421-5200
Done by a volunteer one or two days a week. May or may not have items, call ahead.
Downtown Ecumenical Services
(904) 358-7955
215 Ocean Street
Jacksonville, FL
Call Mondays- Friday 8:30 – 12:30 and 2 - 4:30pm
*Need some form of ID, Social Security Card, OR birth certificate, anything with their
name on it, does not have to have a picture.
24. 24
Helping Hands Ministries
Clothing Store: (904) 247-947
31 Lewis Street,
Atlantic Blvd, FL
*Immaculate Conception Catholic Church
(904) 356-2902 or (904) 359-0331
134 East Church Street
Jacksonville, FL
Located in the Providence Center Building
Clothing tickets are distributed at 7am on the 1st and 3rd Saturday. 50 men’s tickets and
50 women’s tickets; clothing is given out from 8-10am, miscellaneous items and a
change of clothing for the week.
*Offer Spanish outreach
St. Francis Soup Kitchen
(904) 356-2902
134 E. Church Street
cricketjd@comcast.net
Some clothing Each Saturday at 10am- 1pm first come first serve.
*No ID or paperwork needed
St. Mary’s
(904) 354-5075
1912 Laura Street
Jacksonville, FL
Tuesday only 9am-3pm
**
Westside Christian Outreach (WESCO)
(904) 786-7494
5343 Normandy Blvd.
Jacksonville, FL
Call for appointment at least a day ahead
Clothing from their pantry
*World Relief Jacksonville
(904) 448-0733
5107 University Blvd. W.
Jacksonville, FL 32216
Clothes Closet
Monday - Friday: 9am - 4pm
25. 25
Home Furnishings
Westside Christian Outreach (WESCO)
(904) 786-7494
5343 Normandy Blvd.
Jacksonville, FL
Call for appointment at least a day ahead
Give vouchers for furniture from the City Rescue Thrift Store for either bedroom set,
living room set, or kitchen set.
*World Relief Jacksonville
(904) 448-0733
5107 University Blvd. W.
Jacksonville, FL 32216
Monday - Friday: 9am - 4pm
Coalition members
Clay County Kids Council
Center for Adult Learning
Episcopal Children’s Services/ Head Start
Partnership for Child Health