1. Steve W. Boily
15 Ruscica Drive, Toronto ON, M4A 1P9
H. (416) 615-1559, C. (647) 280-7782, email: steveboily@rogers.com
P rofessional Summary – P roperty/Facility M anager
A client focused, results orientedManager with a commitment in team building to ensure prompt
and efficient service delivery to staff & clients. Thorough organizational, analytical and problem -
solving skills through intensive hands-on exposure to all aspects or Real Estate Property,
Construction & Facility Management, Lease & Fleet Administration, Property Insurance & Client
File Management & Administration.
Experience
Kinark Child and Family Services - Central East Ontario Region May 2004 - Present
Property / Facility / Fleet Manager
Responsibilities
 As part of a small and effective team,deliveredefficient services in all aspects of Real Estate,
Property, Facility, Construction & Fleet Mgm’t, Lease Administration, Property / Liability
Insurance, Client File administration during an aggressive expansion phase. This expansion
increased staffing from 400 to over 800 personnel which consists of a portfolio of over 40 leased
and ownedfacilities, residential group homes, a 500 acre Outdoor Centre and 80,000sf Youth
Justice Detention Facility throughout Central East Ontario & Oakville/Mississauga in a multi
unionized environment.
Highlights include:
 Relocation of 5 regional offices to brandnew facilities andmajor renovations to 4 other offices in
an efficient team-based approach with constant stakeholder meetings keeping within a tight
budget and timeline while keeping the programs operating 12 hours per day incl. Saturdays.
 Demolition of two residential grouphomes, design andconstruction of new and energy efficient
residences, relocation of current programs to maintain a seamless service to our clients, parents
and funders to meet the needs of achieving an Evidence BasedPractice organization in the
effective treatment of our clients. Also responsible for the sale of a number of redundant
residences with funds usedto helppay for the construction of the new residences.
 Construction/project mgm’t of over 40 projects over many years ranging from $10K - $250K as
part of Ministry Infrastructure program to improve energy efficiency of our facilities. Projects
includedlighting retrofits, furnace,AC, boiler andchiller replacements, basement retrofits,
window and insulation enhancements & installation of a 3Kw pole mountedsolar system with
web basededucational component for our Outdoor Centre programming.
 Construction mgm’t of 10 projects over many years as part of Ministry Infrastructure program to
improve accessibility throughout our facilities to comply with accessibility regulations.Projects
included elevator andlift installations, handicapwashrooms,ramps, doors & hardware.
 Initially responsible in increasing agency fleet from 20 to over 45 units ultimately convincing
Senior Mgm’t with support from Director to terminate the privilege of driving personally assigned
vehicles reducing the fleet back to 20 vehicles resulting in cost savings of over $50K per year, in
addition to a reduction of insurance & liability risk andadministrative costs.
 Tender & transfer of 30,000 client files & 3,500 HR, Property, Fleet, Executive bins to a third
party securedstorage facility with automatedretrieval mgm’t software program. Resultedin
reducing incidents of dozens of lost/misplaced files per year to less than five on a base of 8,000
client file requests per year.
 Re- tendering of dozens of service & maintenance contracts & integration to Ontario Government
Vendor of Records supplier contracts reducing costs by over $50,000 per year.
 Update major/minor capital repairs & fleet management reports,policies andprocedures.

2. T. 416.615.1559  email: steveboily@rogers.com
Steve W. Boily
 Supervision of admin team (3) andone Assistant Project Manager / Procurement Officer.
 Since January 2014, assumedresponsibility for day-to-day operations & facility management in
leading a team 15 Maintenance Mechanics, Housekeeping andFood Services staff to provide
prompt and efficient services at our 80,000 sf 24/7 Youth Treatment & Detention Centre.
Highlights include:
1 – Improvement in response to service requests between service & programming departments
via constant staff meetings.
2 – Introduction of enhancedmeal planning in developing Spring/Summer menu
3 – Improvement to staff scheduling process
4 – Increase pool of relief staffto reduce chronic staff shortage & establishment of co-
op/internshipprograms in the kitchen w. links to culinary departments in Colleges.
Standard Life Assurance Company – Greater Toronto Area October 1997 – May 2004
Property Manager
Responsibilities & Highlights
 Manage a portfolio of over 1,200,000sf consisting of 6 commercial office/retail complexes and7
industrial single-tenant facilities responsible for an annual budget of over 10 million dollars.
 Manage a staff of 5 Building Managers, Building Operators andAdministrative Assistants
promoting a Total Customer Service delivery by developing a team approach to problem solving
with constant communication between team members andclients.
 Completion of annual budgets, monthly/quarterly reports andFive Year building management
project plans to ensure assets are maintainedandoperatedin a cost effective andoptimum,
condition in addition to maintaining maximum, return on investments for the Company.
 Formulatedarrears remedial plan with Asset Manager andaccounting staff. Reduces arrears
from $900K to $200K on an annual income of 30 million dollars.
 Along with building staff, reviewedandre-tenderedsnow/landscaping, security, paper supply,
janitorial andwaste contracts resulting in a 15% reduction in cost.
Public Works & Government Services Canada Mar 1987 – Sept. 1997
1992-1997: PWGSC – Property Manager – GTA
Responsibilities & Highlights
 Manage a portfolio of over 50 ownedandleasedfacilities responsible for an annual budget of
app. 8 million dollars.
 Promote Total Customer Service mindset by delivering prompt andefficient service, constant on-
site communication between team members andcustomers,andby developing a team approach
to problem resolution.
 Prepare multi-year Building Management Plans andAnnual Facility Condition reports, prioritize
minor/major Capital Repair projects andadvise Senior Management.
 Prepare andadminister service contracts (HVAC, janitorial, life safety, snow/landscaping etc) as
well as effective supervision of minor construction & repairs projects.
 Negotiatedover $50,000 in annual cost reductions through LandlordTax Reductions via effective
administration andenforcement of leases.
1991: PWGSC – Assistant Property Manager – 25 St. Clair Ave. W.
Responsibilities & Highlights
 Managedthe day-to-day operations at a 450,000sf Federal building including the Supervision of
one Chief Engineer, and3 maintenance staff.
 Successful implementation of a local Customer Call Centre to ensure tenant requests are
promptly logged, addressedandresolvedby constant follow-upbetween team members and
clients until resolution.
 Managedclient minor projects through effective contract andconstruction administration and
supervision.

3. T. 416.615.1559  email: steveboily@rogers.com
Steve W. Boily
1990: PWGSC – Chief Building Engineer – 25 St. Clair Ave. W.
Responsibilities & Highlights
 Responsible for the effective operation of the physical plant.
 Supervision of three Building Maintenance Technicians.
 Successfully implementeda Preventative Maintenance Program to reduce downtime, improve
efficiency, anticipate potential equipment breakdown andundertake corrective measures.
 Provide technical input andaccommodations solutions to tenants andadvising Senior Mgm’t on
immediate andlong term projects to ensure the property assets are maintainedin optimum
conditions.
 Effectively manage tenant relocations/expansions andrenovations.
1987 – 1989: PWGSC – Environmental Building Technician @ 1 Front Street, Toronto /
CANMET Laboratories, Elliot Lake / Sudbury Taxation Centre, Sudbury
Responsibilities
 Responsible for the completion of the Preventive Maintenance program for building systems and
equipment.
 Promptly responding andresolving client service requests.
 Report to offsite Manager to assist andsupervise building minor/major Capital projects and
tenant improvement projects.
1983 – 1986: Simm’s Refrigeration & Appliances, Sudbury, ON
& ACME Refrigeration & Air Condition, Sudbury, ON
Air Condition & Refrigeration Apprentice 1983 – 1986
Responsibilities
 Assist mechanic in the maintenance andrepair of supermarket air conditioning andrefrigeration
equipment.
 Maintenance & repairs on small refrigeration self-containedunits andresidential/commercial
appliances.
 Completed6,000 hours of Refrigeration & Air Condition apprenticeship.
Responsibilities
 Managedthe day-to-day operations at a 450,000sf Federal building including the Supervision of
one Chief Engineer, and3 maintenance staff.
 Successful implementation of a local Customer Call Centre to ensure tenant requests are
promptly logged, addressedandresolvedby constant follow-upbetween team members and
clients until resolution.
 Managedclient minor projects through effective contract andconstruction administration and
supervision.
1977 – 1982:
 Printer: Wawa Print & Litho, Wawa, ON
 Labourer: Wawa Iron Ore Mines, Wawa, ON
 Labourer: Falconbridge Nickel Mines, Sudbury, ON
EducationProfessional Associations
 2014 – Registration as member of IFMA (International Facility Management Association)
 2000-Present – Continuation of RPA/FMA Professional
Development Program.
 1999 – CertifiedFMA-Facility Management Administrator
(BOMA)
 1995 – CertifiedRPA – Real Property Administrator (BOMA)
 1986 – Gas Fitter II license
 1981 – Stationary Engineer 4th Class w. 3rd class papers.
Relevant Experience
 Fully bilingual (French/English)
 Security clearance achievedat Federal Government Enhanced

4. T. 416.615.1559  email: steveboily@rogers.com
Steve W. Boily
Level.
 Proficiency in Microsoft office (Word, Excel, Outlook) & Great
Plains Financial Software.
 Health & Safety, WHMIS & Fire Warden Certification in
compliance with OHSA.
 Diploma: Directors’ Condominium Property Mgm’t Program
 2000-2002 – Board Member & Treasurer for Condominium
 Interest: Energy efficiency, sustainability andrenewable energy
 Hobbies: Physical fitness, Ballroom dancing
ADDENDUM:
Currently in Personnel File – Primary job duties & responsibilities
This position is responsible for the Management of the agency’s Real Estate Portfolio, including
all aspects of Property/Facility Management, leasing & lease administration as well as property
legal issues; in addition to closely working & supporting Business Managers within their
programs. Also responsible for the provision of Fleet Mgm’t services for the agency fleet of app
25 vehicles as well as administration of client and program files. This position also acts as the
primary liaison for the Kinark Insurance & liability program. Responsible to carry out major/minor
Capital repairs projects, property service & maintenance contracts, for the Corporate Office &
Regional programs, . Support Corporate Office and Finance as well as our Ministry in providing
various spreadsheets and documentation such as summary & detailed lease abstracts, Property
inspections, fleet lease & maintenance summaries, Capital Project summaries, Ministry
Infrastructure Surveys.
Supervision of Procurement Officer to assist in contracts & procurement functions.
Since Jan 2014, additional responsibility includes Facility Management of Syl Apps Youth Centre
responsible for day-to-day and contract facility operations, Supervision of a team of maintenance,
food services and housekeeping staff as well as liaison between Landlord (Infrastructure Ontario
& its management firm-CBRE) for major provincial contracts and Capital Repairs program.