1. Steven Parker 843-302-9526
1755 Houghton Drive, Charleston SC 29412 parkersteve89@gmail.com
Professional Profile
I have worked in Sales and IT for a combined total of 6 years. I worked as the customer service
manager at Staples as well as in their Easy Tech department. During those times, I was in
charge of seeing to the needs of the customer while ensuring their visit to the store remained
efficient.
After that, I moved to CompuZone of Charleston where I delved more into the technical aspect of
it. I built computers, set up printers, installed and configured both hardware and software, imaged
drives, replaced motherboards, and more. I also have a modicum of experience in setting up
networks.
 Strong communication skills
 Managing tight deadlines
 Working independently or with teams
 Customer service experience
 Cloud computing
 C++
 Java
 Computer Diagnostician
 Experience with Windows XP –
Windows 10
 Data backups
 Hardware / Software installation and
setup
 Network setup
 Remote access software usage
Work History
Computer
Technician
CompuZone Computers, Charleston,
SC
February 2014 - Current
Customer Service
Manager
Staples, Charleston, SC August 2010 – February
2014
Education
Associates of Arts Trident Technical College, North
Charleston, SC
Graduated in 2013
Bachelors of
Computer
Information Systems
Strayer University, North Charleston,
SC
Graduated in 2015
References
References are available upon request.