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MARKET OVERVIEW
IT/ITeS industry: On a steady growth track
n Exports n Domestic
Revenue segmentation of IT/ITeS sector
in 2008 (US$ billion)
23.2
40.8
Sources: IDC, NASSCOM
The Indian IT-ITeS industry grew at a rate
of 25-33 % per cent in FY2008-2011 by
clocking total revenue of 96.1 billion
USD.Remember the total revenue in the year
2000 is only 6 billion USD
• Contribution of IT/ITeS industry to India’s
GDP has grown from 1.2 per cent in FY1998
estimated 5.5 per cent in FY2008 and
% in FY2011
ential size of India’s offshore IT/BPO industry
015 is estimated at US$ 120 to 180 billion
o 12 per cent of GDP
5. Revenues by segment – Indian IT industry
Revenues by segment
2008 (E)
2007
2006
2005
2004
0
31.0
23.5
17.8
13.5
10.4
6.5
5.3 7.2
3.8 5.2 5.6
8.5
9.5
7.1
28.1
12.5
8.5
37.4
GR
CA
:3
12.0
48.0
1%
64.0
3.4 21.7
2.9 5.0
10 20 30 40 50 60 70
US$ billion
n IT Services
n BPO
n Engineering services, software products and R&D
n Hardware
Source: NASSCOM Strategic Review 2008
Note: E - estimates
A study by National Association of Software and Service Companies (Nasscom)-Deloitte shows that the contribution of the IT/ITes
industry to the country's GDP has gone up to a share of 5% in 2007 from a meagre 1.2% in 1998. Software exports from India
have increased and account for about 60% of India's total software revenue.
It is estimated that IT exports from India will touch around US$175 billion and the total revenue of the sector will be US$225 billion
in 2020. Besides being a key driver of global economic growth, the industry has been continuously providing massive employment
opportunities to millions of people across the country.
MA R K E T OVERVIEW
6. India maintains lead in IT/ITeS
• Indian IT/ITeS sector has matured considerably
with its
- expansion into varied verticals
- well differentiated service offerings
- increasing geographic penetration
• India’s importance among emerging economies,
both as a supply and demand centre, is fuelling
further growth of the sector
• Continues to be one of the fastest growing
industries in India, while India maintains its
position as a strategic off-shoring destination
for MNCs worldwide
• IT/ITeS sector contributed to over 5.4 per cent
of India’s GDP in 2006-07, an increase from
er cent in 2005-06 and 6.4% from 2011-2011
India topped A.T. Kearney Global Services Location Index,
beating 49 other countries of the world, emerging as the
destination of choice as an off-shoring location of global
IT/ITeS powerhouses
1
www.ibef.org
MARKET OVERVIEW
7. MARKET OVERVIEW
IT services:Anchor segment for the sector
• Hardware accounted for about 49 per cent
of the total domestic IT-BPO spend in FY2007
• Domestic hardware revenues grew by
20 per cent in FY2006 and are expected to
exceed US$ 7.5 billion, growing at about 17 per cent
by FY2008
• Software exports expected to reach
US$ 40.8 billion, while the domestic market is
expected to touch US$ 23.2 billion by FY2008
• Increasing traction in offshore product development
and engineering services is supplementing India’s
efforts in Intellectual Property (IP) creation; the
segment has grown by 23 per cent to report
US$ 4.9 billion in exports in 2006-2007
IT Services Export Revenues
Project Oriented
IT consulting
Systems integration
Custom application development
Network consulting and integration
Software testing
Outsourcing
Application management
IS outsourcing
Others
Support and Training
Software deployment and support
Hardware deployment and support
IT education and training
Total
US$ billion
7.71
0.35
0.37
6.54
0.17
0.28
4.36
1.59
0.84
1.94
1.23
0.99
0.08
0.17
13.31
8. ITeS-BPO: Outsourcing growth story
• Services exports account for nearly two-third
of the total IT/ITeS sector exports.
• Indian IT-BPO sector grew at an estimated
ent in 2007 and 19% increase in 2010-2011
• Total revenue aggregate for the sector is expected
to exceed US$ 76 billion, nearly a sixteen-foldincrease
over the aggregate revenue of US$ 4.8 billion,
reported in 1998, and direct employment is likely
to cross 1.6 million
• The concept of outsourcing is increasingly
gaining acceptance even in the more conservative
markets around the world
ITeS Sector Revenues
0.54
4.6
2004-05
2005-06
0.9
6.3
2006-07
1.1
8.4
0 2 4 6 8 10
US$ billion
n Domesitc Market n Exports
Source: NASSCOM
MARKET OVERVIEW
9. ITeS-BPO: Outsourcing growth story
• Industry has graduated to providing a high
proportion of voice-based services and a wide range
of back-office processing activities
• Scope of services has expanded in the last
(three to four) years, to include increasingly
complex processes involving rule-based decision
making and research services requiring informed
individual judgment
Revenue by Segments
10%
11%
13%
66%
n Customer Interaction
n Human Resource
n Finance and Accounting
n Others
Source: NASSCOM
MARKET OVERVIEW
11. India:Value proposition
Breadth of service offering
• Service offerings have evolved from low-end
application development to high-end integrated
IT solutions
• Range of services offered by leading players spans
a wide spectrum cutting across multiple verticals
Quality/maturity of processes
• Host to more than 55 per cent of global
SEI CMM Level 5 firms
• Expected to host the highest number
of ISO certified companies
INDIA’S ADVANTAGES
12. NDIA’S ADVANTAGESIT & ITeS • December 2008
India:Value proposition
Cost advantage
• Cost of an engineer is about 20 – 40 per cent
of comparable cost in European Union (EU)
• Selling, general and administrative costs
approximately 80 per cent of comparable cost in EU
• Average offshore billing rate of US$ 20 to 35
per hour; about 50 to 70 per cent lower than EU
Ease of scalability
• 6,75,000 technical graduates per annum,
of which 4,00,000 are engineers
• Over 50,000 MBAs graduating per annum
• Leading firms add more than 10,000 new
employees per annum
Global and 24/7 delivery capability
13. India: Strong offshoring credentials
Key offshoring destination
• India’s share in the global market has increased
by 3 per cent in the IT segment and by 6 .1per cent
in ITeS from 2009-11
• India has maintained its position as the preferred
outsourcing destination; Indian IT/ITeS companies
are now offering a global delivery model, at par with
the highest global standards
• India offers low costs, technical and language
skills, abundant skilled pool, mature industry
players and supportive government policies
Top five Global Services Locations
Country
India
China
Malaysia
Thailand
Brazil
Index on a scale of 7
7.00
6.56
6.12
6.02
5.89
NDIA’S ADVANTAGES
14. India: Strong offshoring credentials
Quality of Services
• Demonstrated process quality, adherence
to standards and expertise have been key
to India’s overall value proposition.
Majority of Indian companies have aligned
their operations to meet international
standards, in order to establish credibility
in the global market
• Currently 55 per cent of the world’s CMM
Level 5 companies are based out of India;
India is host to the second-highest number
of ISO certified companies in the world
NDIA’S ADVANTAGES
15. Global economic
slowdown
and its impact on the
Indian
IT industry
Global economic
slowdown
and its impact on the
Indian
IT industry
16. A recent study by Forrester reveals that
• 43% of Western companies are cutting back their IT
spend and nearly 30% are scrutinizing IT projects for
better returns. Some of this can lead to offshoring,
but the impact of overall reduction in discretionary IT
spends, including offshore work, cannot be denied
• The slowing U.S. economy has seen 70% of firms
negotiating lower rates with suppliers and nearly 60%
cutting back on contractors. With budgets squeezed,
just over 40% of companies plan to increase their use
of offshore vendors
• The IT services and outsourcing market is currently
undergoing a structural transformation that will have
a profound effect on how IT service providers will
have to conduct their business
Customers have started to reduce project scope and /
or postpone new development. However, they are
also trying to move more work to lower cost offsite
locations, which could increase IT budgets towards
tangible cost saving measures.
17. Companies
Cognizant
Infosys
TCS
Wipro
BFSIshare
(%) *
46
34
42
25
ExposureofBFSI(inUSDmillion)
Jan-Mar 2008
292.4
387.1
664.4
256.8
Apr-Jun 2008
314.2
398.5
648.2
271.1
Change(%)
7.46
2.94
-2.44
5.57
KeyBFSIclient
American Express ,Citigroup, Credit Suisse ,
JPMorgan,Metlife
ABNAmro,BankofAmerica,JPMorgan,
Washington Mutuals ,UBS
AIG, American Express ,Bank of America, Citigroup,
DeutschBank,Fortis,JPMorgan,MerrillLynch
CreditSuisse,LehmanBrothers,UBS
*As a percentage of total revenue; BFSI contribution sourced from company reports ,BFSI clients from equity analysts
•Infosys - The revenues from BFSI that were at 37% in
June2003havestayedmoreorlessunchangedasa
percentage of total revenues. In the December 2007
quarter, Infosys got close to 37% of its revenues from
BFSI. This slipped to 34% of revenues in the March
2008 quarter. In the quarter ending December 2008,
BFSI showed a sequential growth of 4% in volume
•Wipro - India’s third-biggest software exporter, and
Cognizant, ranked sixth, have seen revenue from the
key Banking, Financial Services and Insurance (BFSI)
vertical rise by about a fifth between Oct-Dec 2007
andJuly-Sept2008
•April-June2008,Cognizant recorded the highest
growth from financial services vertical among the
offshore peers. This was mainly due to the type of
financial services clients in the portfolio and the
multiple operating levels (table above)
•TataConsultancyServices, for example, earned 42%
of its revenue in the second quarter of CY 2008 from
the BFSI
Impact of exchange rate on revenues
In IT sector, the margins are likely to be challenged
on account of the slowing growth in the US. Rupee
depreciation seems to be the only tailwind that the
sector enjoys. This can be evident from the fact that the
out of the increase in the IT export revenues for FY 2008
over FY 2007, almost half of the increase could be
attributed to the rupee depreciation during the same
period.
Pricing poised for decline in favour of volumes
Pricing has been difficult in this sector compared to
other sectors: On an average, the US financial sector has
driven bulk volumes through lower onsite pricing, higher
offshoring and aggressive volume discounts. It is safe to
infer that BFSI application business margins especially in
the top companies are a few percentage points below
the higher margin verticals like, say, energy. Hence,
a replacement of financial services business with
business from other verticals is likely to positively
impact the bottom line. A speedy replacement is
however, easier said than done.
11
20. I am very well aware of my talent and skill set. I know
that I am unable to write coding and develop projects
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21. Prerequisites to become a networkprofessional
A networkadministratorshould have a strong background in math,
sciences, and computerscience, as well as experience working with
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administrator, advancement is difficult without one.
Administrators should be familiarwith a variety of networkoperating
systems, including Microsoft, Novell, and Unix. Because computer
technology changes rapidly, administrators must constantly upgrade their
knowledge base.
22. Network administration requires good organizational and logical thinking
skills, both to set up and administer a network and to diagnose and solve problems.
Administrators must be able to work under pressure and meet tight deadlines when
required. Because they may have to work with users who have little or no technical
knowledge, they must be able to communicate complex and unfamiliar ideas easily.
Several companies that produce network software also offer training and certification
in network administration.
25. adVantage of Vendor
CertifiCation
Certification demonstrates that a certified individual is
•more productive
•able to solve problems faster
•more confident with their solutions
•more professional in the workplace
•more respected by clients by showing that they have the most current
knowledge appropriate for the IT industry and this often aids to a salary
increase.
Salary surveys reveal the power of professional certification to boost
income when compared to vendor certification. ICCP certifications result
often in 10% to 20% increase in salary.
Many professional associations report between $14,000 to $15,000
differential between those certified when compared to those not
certified. Vendor certifications result in $4,000 to $5,000 increase
between those certified and those not.
26. Microsoft Certified Systems Engineer
The Microsoft Certified Systems Engineer (MCSE) credential is the premier
certification for professionals who analyze the business requirements and design
and implement the infrastructure for business solutions based on the Microsoft
Windows® operating system and Microsoft Servers software.
Microsoft Certified IT Professional
Microsoft Certified Trainer (MCT)
MCTs are regarded as Microsoft product and course experts
who have the instructional skills and technical qualifications
to deliver quality training to Information Technology (IT)
professionals and developers.
The Microsoft® IT Academy
The Microsoft® IT Academy Program supports your delivery of world-
class training on Microsoft networking and developer technologies. The
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such as database administrator or enterprise messaging administrator. MCITP
certifications build on the technical proficiency measured in the Microsoft Certified
Technology Specialist (MCTS) certifications. Therefore, you will earn one or more MCTS
certifications on your way to earning an MCITP certification
27. The CCNA exam is the qualifying exam available to candidates pursuing a single-exam option for the
Cisco Certified Network Associate CCNA certification. The CCNA (640-801) exam will test materials from the
new Interconnection Cisco Network Devices (ICND) course as well as the new Introduction to Cisco
Networking Technologies (INTRO) course
CCNP- The Building Converged Cisco Multilayer Switched Networks
(BCMSN 642-812) is a qualifying exam for the Cisco Certified Network Professional CCNP and the Cisco
Certified Design Professional CCDP certifications. The BCMSN 642-812 exam will certify that the successful
candidate has important knowledge and skills necessary to implement scalable multilayer switched
networks. The exam includes topics on Campus Networks, describing and implementing advanced Spanning
Tree concepts
CCIP certification validates an individual's detailed understanding of the diverse networking
technologies in the service provider arena, including IP routing, IP quality of service (QoS), BGP, and MPLS.
CCIP candidates demonstrate skills in a range of functions from planning to troubleshooting service provider
networks.
28. A+ Certification is a CompTIA-sponsored testing
program that certifies the competency of entry-level computer
service technicians.
A+ certification signifies that the certified individual
possesses the knowledge and skills essential for a successful
entry-level (6 months experience) computer service technician,
as defined by experts from companies across the industry.
The program is backed by major computer hardware and software vendors, distributors, resellers and
publications.
The Computing Technology
Industry Association,
CompTIA, certifies information technology
and service professionals with its widely adopted,
vendor-neutral and certification programs.
29.
30. Ethical
Hacking
Conforming to accepted professional standards of conduct
Process of breaking into systems for:
Personal or Commercial Gains
Malicious Intent – Causing sever damage to Information & Assets
Also Called – Attack & Penetration Testing,
White-hat - Good GuysBlack-hat – Bad guys
31. It is Legal
Permission is obtained from the target
Part of an overall security program
Identify vulnerabilities visible from Internet at
particular point of time
Ethical hackers possesses same skills, mindset
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a non-destructive manner
35. VUE a computer-based testing service.
VUE provides a variety of services including testing center-based and Internet-
based test delivery to the certification and licensure markets.
Prometric Testing Centre- built with the best technology. Buy-in
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transmitted and merged appropriately with vendor-specific certification records..Eg:
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IT Certification Exam Sponsors
Pearson Vue Testing Centre
‘The leading provider for global computer based testing solutions for information
technlogy,academic government and professional testing programs:Eg: Cisco exams,
Zend exams,Comptia …….
TESTING CENTERS
36.
37.
38.
39. The average annual salary for a network administrator during the
first decade of the new millennium was $85,000. Starting salaries
currently begin at $45,000; compensation for network
administrators with substantial experience and advanced training
in specialty fields ranges as high as $140,000 per year. These
figures frequently reflect a work week well in excess of 40 hours
since network administration is almost always a salaried position
rather than one compensated on an hourly basis.
Total compensation packages are higher than the figures stated.
As salaried employees, network administrators typically enjoy
benefits such as sick leave and vacation days, as well as medical
insurance and retirement packages.
45. Network administrator jobs are often advertised in
newspapers,
computer industry magazines
Internet job banks.
Some firms may offer to pay for the training of interested employees,
because those individuals are already familiar with the company's needs.
Getting the Job
46. “I am ready to spend hours working with
the system and I am interested in
programming too……”
Guide me to become a Software Professional
47. Skill Set:
Successful Software Engineers need to know basic business functions,
have a firm understanding of design methodology, and excellent
communication skills.
Education:
Usually requires at least any Degree/Diploma. Should be very familiar with
specialized languages relevant to the technologies employed (Java, C++,
C#.NET as examples)
Code Requirements:
Software Engineers may or may not write code, although most do regularly.
48. By earning this certification, you can prove your ability to successfully implement,
build on, troubleshoot, and debug a particular Microsoft technology, such as a
Windows operating system
Microsoft Exchange Server
Microsoft SQL Server
Microsoft Visual Studio.
49. Sun Certified Programmer for the Java Platform(SCJP), Standard
Edition 6 (CX-310-065) Certification Exam Preparation, New name
of this Oracle Certified Professional, Java SE 6/SE 5 Programmer
Overview (OCJP).
This foundation certification is for programmers interested in
demonstrating proficiency in the fundamentals of the Java
programming language. To achieve this certification, candidates
must successfully complete one exam. It is not necessary to be an
Oracle Certified Associate Java SE 5/SE6 prior to taking this exam.
50. The exam is created by an Advisory Board made up of thought leaders in the
PHP community. Because the exam is created with specific skills, knowledge
and competencies that are matched to real-world job functions, Zend
Certifications provide a measure of technical distinction that employers use to
evaluate prospective employees.
51. Freshers are paid Rs.6000 to Rs.8000
1 year experienced candidates are paid Rs.10000 to Rs.12000
2 years experienced candidates are paid Rs.15000 to Rs.20000
3 years experienced candidates are paid Rs.20000 to Rs.35000
3-5 years experience candidates are paid Rs. 30000 to Rs.45000
5+ years experience candidates are paid Rs. 45000plus
52.
53. ““GET EVEN CLOSER WITHGET EVEN CLOSER WITH
LATEST TECHNOLOGY…”LATEST TECHNOLOGY…”
Other Certification
62. MCP(MICROSOFT CERTIFIED PROFESSIONAL)
MCSA(MICROSOFT CERTIFIED SYSTEM ADMINISTRATOR)
MCSE(MICROSOFT CERTIFIED SYSTEM ENGINEER)
63. MCITP(MICROSOFT CERTIFIED IT PROFESSIONAL)-SERVER
ADMINISTRATION
MCITP(MICROSOFT CERTIFIED IT PROFESSIONAL)-ENTERPRISE
ADMINISTRATION
MCITP(MICROSOFT CERTIFIED IT PROFESSIONAL)-EXCHANGE SERVER
66. MCTS(MICROSOFT CERTIFIEDTECHNOLOGY SPECIALIST)
(COURSE ON ASP.NET,C# AND FRAMEWORK)
(COURSE ONWINDOWS 7)
(COURSE ON SQLSERVER)
OCJP(ORACLE CERTIFIED JAVA PROGRAMMER)
Includes Core Java ,Servlets,Beans,EJB,JSP and More
PHP from ZendTechnologies
67. LIVE PROJECTS
As a Software Development company we mainly focuses on Client Based Live projects.Also
we support students for their project also
Red teaming – used for the first time by US government for testing its systems early 90’s Black & white hat terminology comes from the Hollywood movies where good guys wear white hats and bad guys wear black hats
