SlideShare une entreprise Scribd logo
1  sur  13
SECRETS TO
 SUCCESSFUL $ALES
It’s a whole new world, are you ready?
    We will start promptly 11 AM CST
All About the Connection




                                  Todd Strobel

                           • Student of Human Behavior


                           • Better to make Dollars Than Sense


                           •   People Always do Best They Can
When you listen for the pain, hurt and fear
in people, it is always there.
And when people sense you doing that
with no other motive than to alleviate all of
those,
they will lower their walls and reveal them
to you.
- Dr. Edwin Shneidman (1918 – 2009)
American Psychologist, Suicidologist and
mentor
Two Emotional States
• LOVE      • FEAR
Clients
• Always Do Best They Can
• Often Unaware of Emotional State
• Environment Stacked Against Them
• If They are Afraid?
   • Fight
   • Flight
Traditional Financial Sales
1. Assumes Client is in Love State
      • Peaceful, Open, Ignorant of Dangers

2. Advisor
      • Introduces Fear , Doubt, Uncertainty

3. Client
      • Gets Uncomfortable, Fear, Wants Out

4. Advisor
      • Offers Out, Protection, Escape

5. Client
      • Back to Happy Land, Grateful. Delegates Responsibility
      • Fear is Now Advisors Responsibility
      • Seeds of Dissatisfaction Planted
Why it Won’t Work Today
• Client Lives in Fear
• Advisors Seen as Dealers of Fear
• Advisors try to Make the Bad Worse
• Client Cannot Hear Through the Pain
• Most Clients Decide They Deserve It
• No Way to Reach Them
Client in Fear
• Fight
  • Questions credibility of you, program recommendations.
  • Refuses to Provide information
  • Can be Abusive to Your Staff
• Flight
  • Misses Appointments
  • Puts off Decisions
  • Constantly Asking for More Information
• Logic is Useless
• Assume They are Unaware
Persuasion Cycle
1. Resisting to Listening
2. Listening to Considering
3. Considering to Willing
4. Willing to Doing
5. Doing to Glad They Did




  From: Just Listen: Mark Goulsten
Mirror Neurons
• Allow Us to See Ourselves
    • Movies, Books, Stories-Ever felt pain with a character?
    • In Other People-Dislike behavior in others we see in us?

• Current Events are Mirrors to Past
    • Advisor Reminder of Ex-Spouse After Bitter Divorce
    • Advisor Reminder of Passed Away Child

• Degree Varies in Each of Us
• Subconscious and Irrational
    • Use Justification and Attempt to Present Rational Arguments
    • Addressing These Objections is Pointless
Desire to Feel Felt
• Don’t Waste Time on Logic
• Peel Down to Emotion
    1.        I am feeling/sensing you are........Is that correct?
         1.     If not how are you feeling?
    2.        How …..are you?
    3.        And the reason you are …..is?
    4.        What needs to happen to help you feel better?
    5.        How can help you to feel better?
• Be Careful Not to Argue or Push/Hurry
• Empathy vs. Sympathy
• I want to stop stepping on your toes and start walking in
 your shoes
Advisor Practice Tips
• Do Not Use Scripts
  • Pretending to be creates mirror reaction in client
• Do Use Stories
  • Clients see themselves in the story
  • Great emotional connector
• Always Find the Emotion Behind the Logic
• Frequently Check in and Verify Participation
• Do Not be Afraid of Silence
  • Ask questions and wait?
Partners for Prosperity Gifts Today
• Free Membership in Monthly Secrets of Success Advisor
  Newsletter
• Free 1 Hour Personal Coaching Session to Find a
  Minimum of 3 Strategies You Can Use:
   • Increase Appointments
   • Increase Closings
   • Grow Revenue

Contenu connexe

En vedette

Presentazione standard1
Presentazione standard1Presentazione standard1
Presentazione standard1
VivianaaF
 
Exercici 1 lego
Exercici 1 legoExercici 1 lego
Exercici 1 lego
Avel·lí
 
Suzuki Violin Method Vol 01
Suzuki Violin Method   Vol 01Suzuki Violin Method   Vol 01
Suzuki Violin Method Vol 01
Orquesta2009
 
KT
KTKT
KT
asak
 
Advertising Country Ppt[1]
Advertising Country Ppt[1]Advertising Country Ppt[1]
Advertising Country Ppt[1]
Mdbrandon32
 
курс по активным продажам 141109
курс по активным продажам 141109курс по активным продажам 141109
курс по активным продажам 141109
Panteleev
 
Aim natural stone_market survey_2010_eng__sample_short
Aim natural stone_market survey_2010_eng__sample_shortAim natural stone_market survey_2010_eng__sample_short
Aim natural stone_market survey_2010_eng__sample_short
Agency of Industrial Marketing
 
Suzuki Violin Method Vol 01
Suzuki Violin Method   Vol 01Suzuki Violin Method   Vol 01
Suzuki Violin Method Vol 01
Orquesta2009
 

En vedette (18)

IBC 2013 Multi-network Forum - Verimatrix
IBC 2013 Multi-network Forum - VerimatrixIBC 2013 Multi-network Forum - Verimatrix
IBC 2013 Multi-network Forum - Verimatrix
 
Where and how to start a solid lean transformation
Where and how to start a solid lean transformationWhere and how to start a solid lean transformation
Where and how to start a solid lean transformation
 
Verb To Be
Verb To BeVerb To Be
Verb To Be
 
Cascading strategic plans during policy deployment
Cascading strategic plans during policy deploymentCascading strategic plans during policy deployment
Cascading strategic plans during policy deployment
 
Multi-network Solutions in the Real World, CABSAT: Adriana Whiteley, Farncombe
Multi-network Solutions in the Real World, CABSAT: Adriana Whiteley, FarncombeMulti-network Solutions in the Real World, CABSAT: Adriana Whiteley, Farncombe
Multi-network Solutions in the Real World, CABSAT: Adriana Whiteley, Farncombe
 
Presentazione standard1
Presentazione standard1Presentazione standard1
Presentazione standard1
 
Bao cao-hanh-vi-nguoi-dung-internet-vietnam-2014
Bao cao-hanh-vi-nguoi-dung-internet-vietnam-2014Bao cao-hanh-vi-nguoi-dung-internet-vietnam-2014
Bao cao-hanh-vi-nguoi-dung-internet-vietnam-2014
 
Exercici 1 lego
Exercici 1 legoExercici 1 lego
Exercici 1 lego
 
Рынок промышленных котлов Украины
Рынок промышленных котлов УкраиныРынок промышленных котлов Украины
Рынок промышленных котлов Украины
 
Career Write Up
Career Write UpCareer Write Up
Career Write Up
 
Suzuki Violin Method Vol 01
Suzuki Violin Method   Vol 01Suzuki Violin Method   Vol 01
Suzuki Violin Method Vol 01
 
KT
KTKT
KT
 
Advertising Country Ppt[1]
Advertising Country Ppt[1]Advertising Country Ppt[1]
Advertising Country Ppt[1]
 
курс по активным продажам 141109
курс по активным продажам 141109курс по активным продажам 141109
курс по активным продажам 141109
 
Aim natural stone_market survey_2010_eng__sample_short
Aim natural stone_market survey_2010_eng__sample_shortAim natural stone_market survey_2010_eng__sample_short
Aim natural stone_market survey_2010_eng__sample_short
 
Green Consultants- brief profile
Green Consultants- brief profileGreen Consultants- brief profile
Green Consultants- brief profile
 
Suzuki Violin Method Vol 01
Suzuki Violin Method   Vol 01Suzuki Violin Method   Vol 01
Suzuki Violin Method Vol 01
 
Lean Six Sigma MOOC - Instructions to access course materials
Lean Six Sigma MOOC - Instructions to access course materialsLean Six Sigma MOOC - Instructions to access course materials
Lean Six Sigma MOOC - Instructions to access course materials
 

Dernier

Call Girl In Pune 👉 Just CALL ME: 9352988975 💋 Call Out Call Both With High p...
Call Girl In Pune 👉 Just CALL ME: 9352988975 💋 Call Out Call Both With High p...Call Girl In Pune 👉 Just CALL ME: 9352988975 💋 Call Out Call Both With High p...
Call Girl In Pune 👉 Just CALL ME: 9352988975 💋 Call Out Call Both With High p...
chetankumar9855
 
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
Call Girls In Delhi Whatsup 9873940964 Enjoy Unlimited Pleasure
 
Russian Call Girls Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service...
Russian Call Girls Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service...Russian Call Girls Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service...
Russian Call Girls Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service...
adilkhan87451
 

Dernier (20)

Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
 
Call Girls Rishikesh Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Rishikesh Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Rishikesh Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Rishikesh Just Call 8250077686 Top Class Call Girl Service Available
 
9630942363 Genuine Call Girls In Ahmedabad Gujarat Call Girls Service
9630942363 Genuine Call Girls In Ahmedabad Gujarat Call Girls Service9630942363 Genuine Call Girls In Ahmedabad Gujarat Call Girls Service
9630942363 Genuine Call Girls In Ahmedabad Gujarat Call Girls Service
 
Manyata Tech Park ( Call Girls ) Bangalore ✔ 6297143586 ✔ Hot Model With Sexy...
Manyata Tech Park ( Call Girls ) Bangalore ✔ 6297143586 ✔ Hot Model With Sexy...Manyata Tech Park ( Call Girls ) Bangalore ✔ 6297143586 ✔ Hot Model With Sexy...
Manyata Tech Park ( Call Girls ) Bangalore ✔ 6297143586 ✔ Hot Model With Sexy...
 
Pondicherry Call Girls Book Now 9630942363 Top Class Pondicherry Escort Servi...
Pondicherry Call Girls Book Now 9630942363 Top Class Pondicherry Escort Servi...Pondicherry Call Girls Book Now 9630942363 Top Class Pondicherry Escort Servi...
Pondicherry Call Girls Book Now 9630942363 Top Class Pondicherry Escort Servi...
 
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
 
Call Girls Hyderabad Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Hyderabad Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Hyderabad Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Hyderabad Just Call 8250077686 Top Class Call Girl Service Available
 
Call Girls Ahmedabad Just Call 9630942363 Top Class Call Girl Service Available
Call Girls Ahmedabad Just Call 9630942363 Top Class Call Girl Service AvailableCall Girls Ahmedabad Just Call 9630942363 Top Class Call Girl Service Available
Call Girls Ahmedabad Just Call 9630942363 Top Class Call Girl Service Available
 
Call Girl In Pune 👉 Just CALL ME: 9352988975 💋 Call Out Call Both With High p...
Call Girl In Pune 👉 Just CALL ME: 9352988975 💋 Call Out Call Both With High p...Call Girl In Pune 👉 Just CALL ME: 9352988975 💋 Call Out Call Both With High p...
Call Girl In Pune 👉 Just CALL ME: 9352988975 💋 Call Out Call Both With High p...
 
Best Rate (Guwahati ) Call Girls Guwahati ⟟ 8617370543 ⟟ High Class Call Girl...
Best Rate (Guwahati ) Call Girls Guwahati ⟟ 8617370543 ⟟ High Class Call Girl...Best Rate (Guwahati ) Call Girls Guwahati ⟟ 8617370543 ⟟ High Class Call Girl...
Best Rate (Guwahati ) Call Girls Guwahati ⟟ 8617370543 ⟟ High Class Call Girl...
 
Call Girls Madurai Just Call 9630942363 Top Class Call Girl Service Available
Call Girls Madurai Just Call 9630942363 Top Class Call Girl Service AvailableCall Girls Madurai Just Call 9630942363 Top Class Call Girl Service Available
Call Girls Madurai Just Call 9630942363 Top Class Call Girl Service Available
 
Independent Call Girls In Jaipur { 8445551418 } ✔ ANIKA MEHTA ✔ Get High Prof...
Independent Call Girls In Jaipur { 8445551418 } ✔ ANIKA MEHTA ✔ Get High Prof...Independent Call Girls In Jaipur { 8445551418 } ✔ ANIKA MEHTA ✔ Get High Prof...
Independent Call Girls In Jaipur { 8445551418 } ✔ ANIKA MEHTA ✔ Get High Prof...
 
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
 
Andheri East ) Call Girls in Mumbai Phone No 9004268417 Elite Escort Service ...
Andheri East ) Call Girls in Mumbai Phone No 9004268417 Elite Escort Service ...Andheri East ) Call Girls in Mumbai Phone No 9004268417 Elite Escort Service ...
Andheri East ) Call Girls in Mumbai Phone No 9004268417 Elite Escort Service ...
 
Call Girls Jaipur Just Call 9521753030 Top Class Call Girl Service Available
Call Girls Jaipur Just Call 9521753030 Top Class Call Girl Service AvailableCall Girls Jaipur Just Call 9521753030 Top Class Call Girl Service Available
Call Girls Jaipur Just Call 9521753030 Top Class Call Girl Service Available
 
Independent Call Girls Service Mohali Sector 116 | 6367187148 | Call Girl Ser...
Independent Call Girls Service Mohali Sector 116 | 6367187148 | Call Girl Ser...Independent Call Girls Service Mohali Sector 116 | 6367187148 | Call Girl Ser...
Independent Call Girls Service Mohali Sector 116 | 6367187148 | Call Girl Ser...
 
Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...
Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...
Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...
 
Premium Call Girls In Jaipur {8445551418} ❤️VVIP SEEMA Call Girl in Jaipur Ra...
Premium Call Girls In Jaipur {8445551418} ❤️VVIP SEEMA Call Girl in Jaipur Ra...Premium Call Girls In Jaipur {8445551418} ❤️VVIP SEEMA Call Girl in Jaipur Ra...
Premium Call Girls In Jaipur {8445551418} ❤️VVIP SEEMA Call Girl in Jaipur Ra...
 
Russian Call Girls Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service...
Russian Call Girls Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service...Russian Call Girls Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service...
Russian Call Girls Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service...
 
Call Girls Service Jaipur {9521753030 } ❤️VVIP BHAWNA Call Girl in Jaipur Raj...
Call Girls Service Jaipur {9521753030 } ❤️VVIP BHAWNA Call Girl in Jaipur Raj...Call Girls Service Jaipur {9521753030 } ❤️VVIP BHAWNA Call Girl in Jaipur Raj...
Call Girls Service Jaipur {9521753030 } ❤️VVIP BHAWNA Call Girl in Jaipur Raj...
 

Financial Advisor Sales Secrets

  • 1. SECRETS TO SUCCESSFUL $ALES It’s a whole new world, are you ready? We will start promptly 11 AM CST
  • 2. All About the Connection Todd Strobel • Student of Human Behavior • Better to make Dollars Than Sense • People Always do Best They Can
  • 3. When you listen for the pain, hurt and fear in people, it is always there. And when people sense you doing that with no other motive than to alleviate all of those, they will lower their walls and reveal them to you. - Dr. Edwin Shneidman (1918 – 2009) American Psychologist, Suicidologist and mentor
  • 4. Two Emotional States • LOVE • FEAR
  • 5. Clients • Always Do Best They Can • Often Unaware of Emotional State • Environment Stacked Against Them • If They are Afraid? • Fight • Flight
  • 6. Traditional Financial Sales 1. Assumes Client is in Love State • Peaceful, Open, Ignorant of Dangers 2. Advisor • Introduces Fear , Doubt, Uncertainty 3. Client • Gets Uncomfortable, Fear, Wants Out 4. Advisor • Offers Out, Protection, Escape 5. Client • Back to Happy Land, Grateful. Delegates Responsibility • Fear is Now Advisors Responsibility • Seeds of Dissatisfaction Planted
  • 7. Why it Won’t Work Today • Client Lives in Fear • Advisors Seen as Dealers of Fear • Advisors try to Make the Bad Worse • Client Cannot Hear Through the Pain • Most Clients Decide They Deserve It • No Way to Reach Them
  • 8. Client in Fear • Fight • Questions credibility of you, program recommendations. • Refuses to Provide information • Can be Abusive to Your Staff • Flight • Misses Appointments • Puts off Decisions • Constantly Asking for More Information • Logic is Useless • Assume They are Unaware
  • 9. Persuasion Cycle 1. Resisting to Listening 2. Listening to Considering 3. Considering to Willing 4. Willing to Doing 5. Doing to Glad They Did From: Just Listen: Mark Goulsten
  • 10. Mirror Neurons • Allow Us to See Ourselves • Movies, Books, Stories-Ever felt pain with a character? • In Other People-Dislike behavior in others we see in us? • Current Events are Mirrors to Past • Advisor Reminder of Ex-Spouse After Bitter Divorce • Advisor Reminder of Passed Away Child • Degree Varies in Each of Us • Subconscious and Irrational • Use Justification and Attempt to Present Rational Arguments • Addressing These Objections is Pointless
  • 11. Desire to Feel Felt • Don’t Waste Time on Logic • Peel Down to Emotion 1. I am feeling/sensing you are........Is that correct? 1. If not how are you feeling? 2. How …..are you? 3. And the reason you are …..is? 4. What needs to happen to help you feel better? 5. How can help you to feel better? • Be Careful Not to Argue or Push/Hurry • Empathy vs. Sympathy • I want to stop stepping on your toes and start walking in your shoes
  • 12. Advisor Practice Tips • Do Not Use Scripts • Pretending to be creates mirror reaction in client • Do Use Stories • Clients see themselves in the story • Great emotional connector • Always Find the Emotion Behind the Logic • Frequently Check in and Verify Participation • Do Not be Afraid of Silence • Ask questions and wait?
  • 13. Partners for Prosperity Gifts Today • Free Membership in Monthly Secrets of Success Advisor Newsletter • Free 1 Hour Personal Coaching Session to Find a Minimum of 3 Strategies You Can Use: • Increase Appointments • Increase Closings • Grow Revenue