2. 1. Chap 11: Names of Tools of modern business communication
2. Chap 11: name and briefly describe Contents of short reports
3. Chap 11: what are the five cautions regarding headings and subheadings
4. Chap: 12: Mention parts and subparts of long report? Mention 6-point checklist, that should be
considered when you are asked to write a long report.
5. Chap : 13: Check list for writing a proposal
6. Chap: 13: what are the parts of proposal, explain Introduction, executive Summary, Abstract, Synopsis
7. Chap : 13: what are the parts of short proposals
8. Chap: 14: write and briefly describe, what are the steps for preparing effective oral presentation?
9. Chap: 14 : what are the ways of delivering the oral message
10. Chap : 14: what are the strategies for effective oral delivery
11. Chap : 14: what are the strategies for effective non-verbal delivery
12. Chap : 14 : make a check list for reducing stage freight
13. Chap : 15 : Explain how do you organize your speech
14. Chap : 16 : Explain any two of following
1. Preparation before the job interview
2. How to proceed during the job interview
3. Follow up after the job interview
15. Chap : 16 : write note on interviewee’s responsibilities
16. Chap : 17 : formation of groups
17. Chap : 17 : Methods of problem solving in group meetings
18. Chap : 18: What is the self-assessment process before writing a job resume
19. Chap : 19: Mention the 10 steps of interview preparation and explain any 4
20. Chap : 19: Write the checklist on successfully negotiating the job offer