1. Sumit Kumar
Address: 28a Linwood Avenue, Mt. Albert, Auckland 1025
Mobile: 027 320 4888 Email: sumit.nzisland@gmail.com
Linked in: https://nz.linkedin.com/in/sumitauckland
Personal Profile
Adventure tourism professional withultimate experience inside Tiger Reserve as camp manager. Such
experience make me versatile, committed towards my profession and built a problemsolving attitude
withleadershipskill.Remarkableexperience as travel agentexperience inRishabhTravel.Thispractise
demonstrates my passion in tourism to go the additional mile to specialize the service to provide the
best alternative and price to the client.
I have studied Travel Agency & Tour Operator Business, Airfare & Ticketing and Tour Package
Management.Where Ihave accomplishedTourismMasterMindand First-Aidlevel 2certificates. Ihave
workedforNonSoloPizzaandMovenpick.There Idevelopedimportantskillssuchasabilitytomultitask,
good planning and organisational skills to meet customer expectations.
I am applying for a full time position to proceed my profession in the tourism business and I am
immediately available.
Key Skills
 A goal oriented focus with the ability to negotiate and be proactive to change.
 Great attention to detail and produce accurate results within given time-frames.
 Ability to identify sales-leads and converting them in business deals.
 Promote up-sell andcross sellopportunitiestomeetandexceedthe salestargetswithexcellent
customer service skills.
 Display good inter-personal and communication skills to deliver great customer service
experience.
 Commitment to achieve business goals individually and in a team environment with excellent
professional attitude.
 Advancedlevel of computerliteracyincludingbutnotlimitedtoMicrosoftOffice2013 suite and
handling different GDS systems.
Employment Summary
Non Solo Pizza, Parnell, Auckland Dec 2014 to Dec 2015
Head Runner
 Meet and greet the guests and assisting with the seating.
 Deliver services ensuring guests are looked after well.
 Serving food and beverages, preparing the bill and process payments.
 Assist the floor and bar staff with the daily service.
 Allocate daily duties to floor staff and support through immediate action as per guest
expectation.
 Inspect the mise-en-scène and mise-en-place to ensure the smooth flow of operations.
 Train and support the team to provide great customer service in a fast pace environment.

2. Movenpick Ice-cream Store, Parnell, Auckland Sept 2014 to Nov 2015
Supervisor
 Attend the customers and explain menu offerings.
 Plandailyupsell scheme andprovidethe productsamplestothe customerstoencourage sales.
 Preparationof all menuitems,includingwafflecones,coffees,shakes,smoothiesanddesserts.
 Performdailyoperationstomaintainfoodhygiene andsafe workenvironmentinside the store.
 Responsible for opening and closing of store, including cash banking at the end of the shift
 Check quality of available items, clear stock before expire and place order stock.
 Train and support the team to provide fastest service for customers.
Uppal's Orchid Hotel (5 Star Hotel), India Aug 2013 – Jul 2014
Senior Executive
 Meeting and greeting the hotel guests, assist with the booking formalities and allocate the
rooms.
 Handle telephone queries concerning bookings and guest requests regarding hotel services.
 Coordinating the daily activities of the front office department.
 Maintaining the standard operational procedures and ensure that they are followed by team
members.
 Scheduling the front office tasks and arrange work schedules as required.
 Conducting staff training and information meetings with team members.
 Resolving guest problems efficiently and courteously.
Rishabh Travellers, India Dec 2008 – Jul 2010
Travel Agent
 Attend the calls from clients regarding travel and tour packages. (FIT & GIT)
 Discuss travel itinerary, determining the most convenient and effective tour package.
 Design Brochure and pamphlet to market tour package and promote the company.
 Achieve monthly sales target and assist the sales team.
 Negotiate corporate preferred travel rates with vendors and tourism suppliers.
 Market the services of the travel agency at travel expos and other high consumer areas by
communicating and interacting with the potential clients.
 Providesguidancetoclientsonpassportandvisarequirementsandratesof currencyexchange.
Jungle Camp Delawadi, India Jun 2005 – Jul 2008
Camp Manager
 Directthe activitiesof campsite andcoordinatewithforeststaffregardingsafetyduringthe day
and night excursion.
 Discuss traveler’s day and night plan, book accommodation in A/c Tents.
 Organize the cash flow with optimum utilization of resources for generate profit.
 Provide training to local guide and restaurant staff.
 Conductinductionprogramstoincreasethe participationof touristinconservationandeducate
about expedition.
 Manage traveler’s queries and ensure their satisfaction through immediate action.
 Maintain stock at restaurant and the night excursion site.

3. Education and Qualifications
Graduate Diploma in Tourism Management (Level 7) Sep 2014 – Sep 2015
AucklandInstitute of Studies, Auckland
Bachelor in Tourism Management Aug 2010 – Jul 2013
Maharshi Dayanand University, India
Diploma in Computer Engineering (Level 5) Aug 2001 – Jul 2004
P.D.M. Polytechnic, India
Certificate and Training Program
License Controller Qualification (LCQ) (Level 4) Aug 2015
Auckland Institute of Studies, Auckland
First Aid Level 2 Oct 2015
St John’s, Auckland
Language Certificates
 I have achieved 6.5 bands in I.E.L.T.S. (Dec 2013)
 One year certificate course in French (Aug 2012 to Jul 2013)
 One year certificate course in Spanish (Aug 2011 to Jul 2012)
National Tourism Conference and Seminar, India
 “Workshop on Career Development in Tourism” (Sep 2012)
 “International Food – The Cuisine of China” (Feb 2012)
 “Indian Values Culture – Role in Career Enhancement” (Feb 2012)
 “Indian Tourism: Meeting challenges for future” (Feb 2012)
 “Emerging Trends in Tourism” (Apr 2011)
 “Science and Technology Applications in Tourism Sector” (Sep 2010)
Personal Achievements
 Won 1st place in a Tourism Master Mind competition, annual athletic event of 10,000 meters
and 5,000 meters.
 CreatedaRangoli (colourful Indiandecoration) whichwasfeaturedinaninternational magazine
“Executive Housekeeping Today”, U.S.A. (Jan 2012)
 Certified by Dean Student’s Welfare Office as a good camper in “Personality Development
Program”.
 I have achievedtwenty pulse certificates inprofessional skills, competitions, queues, seminars
and events.
Referees
Deepak Kundu, Director
Movenpick, 155, Parnell, Auckland
Mobile no.: 021 242 7100
Email: kundu.deepak@gmail.com
Manjul Sharma , Bar Manager
NonSoloPizza,259 Parnell,Auckland
Mobile no.: 022 437 7179
Email:sharmamanjul417@gmail.com