The challenges of delivering Government services – at both local and national levels – are significant. The expectations of taxpayers and of business are growing, and the financial constraints demand difficult decisions.

1. AVAILABILITY SERVICES Delivering resilient
GOVERNMENT AND BS 25999 Government
The challenges of delivering To address this, many Government
organisations are investing in Business
Government services – at both Continuity Management (BCM) and in
local and national levels – are BS 25999 – the British Standard for
BCM – as a management framework
significant. The expectations to deliver good practice.
of taxpayers and of business
Enhancing Government services
are growing, and the with BS 25999
financial constraints demand An interruption to Government services –
difficult decisions. often highly critical, interdependent, complex,
and vital to the country’s interests and
Furthermore Transformational Government – competitiveness – can have implications
the use of technology to change the way for UK plc.
services are delivered and managed – presents
opportunities, but also challenges. Issues Using BS 25999 as a framework for delivering
like the possibility of service interruptions – resilient services allows a range of initiatives to
pandemics, denial of access, loss of power, be delivered, on time and on budget such as:
utilities or communications, transport Transformational Government
disruption, or loss of fuel availability need
to be considered. Shared Services
e-Government
The implications of a service interruption
can be significant. It can: Multi-agency initiatives
Compromise critical services delivered by Personalised services
your department Process re-engineering
Affect the introduction of new initiatives Civil Contingencies Act 2004,
like e-Government, personalised services, The Pitt Review and other
and other citizen-focussed initiatives legislative developments.
Cause cost and time over-runs of SunGard Availability Services has the
critical projects resources, expertise and experience to
Breach your obligations under the deliver BS 25999 into the public sector.
Civil Contingencies Act 2004
Leave you vulnerable to data loss,
compromised security and other
operational issues.

2. GOVERNMENT AND BS 25999
Delivering resilient Government
Delivering BS 25999 to Government The BCM Lifecycle
SunGard offers unrivalled scale and
expertise in developing your BCM and ntinuity m
BS 25999 solutions to meet the needs co a
of the organisation including:
g
n
na
Understanding
the organisation
di
ge
Backup and Recovery Audit
Embed
BS 25999 Consulting – understand how
ment
BCM Determining
to comply with the Standard Exercising,
maintenance programme BCM
and review management strategies
Workplace Recovery – over 13,000 end
user positions across the UK, with over
re
in
8,600 in London Developing and
tu
implementing
th
Technology Recovery – over 30 a BCM response
ul
or c
e
technology platforms supported
gan ’s
Managed Services – a network of highly isation
resilient data centre facilities, capable of
hosting your applications, with platform
& device monitoring and management
Shared Services – meeting the
performance and financial challenges
of Government
BCM Software – business continuity
management software
SunGard is a Pygmalion Partner, with
extensive experience in understanding
the issues, processes and challenges of
supporting the public sector.
SunGard was the first business continuity
provider in the world to become certified
to BS 25999*.
* SunGard is certified to BS 25999 at its European HQ.
United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West,
Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk
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SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the
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