1. TAHSEEN AHMED SHAIK
Flat No 302, Sai Satya Plaza, New Nallakunta, Tilak Nagar, Hyderabad – 500044
Contact: 09032438098 E-Mail: tahseeneye@yahoo.co.in
BUSINESS DEVELOPMENT & OPERATIONS MANAGEMENT –INSURANCE
Experience Brief:
An all rounded and experienced healthcare professional with hands on overall experience of 10+ yrs including 5+yrs
experience in Healthcare industry as CRM, Operations Management, Team Management & Training & Business
Development.. I wish to further my career in Marketing & Business Development.. I believe who has the motivation and
right skill sets needed to ensure targets are met and everything gets done on time.
Core Competencies
Business Development • Operations Management • Customer Relationship Management • Team Management
& Training • TAT Management • Reports & Documentations •
PROFESSIONAL EXPERIENCE
CARE HOSPITALS – 26th
Nov’ 2014 to till date
 Responsible for Business growth & Client Handling.
 Presentation Preparation for Board review(Monthly/ Quarterly/Yearly)
 Identify and develop new markets
 To plan & schedule meeting with present & prospective corporate clients.
 Establish marketing contacts with corporate-, insurers and other third party of health care services (TPA/
Insurers).
 To carry out research activity related to marketing plan evolved by doing regular field work.
 To execute various activities like Camps, Health Talk & Patient Education Programme etc.
 To maintain good relationship with in-house Consultants and develop business for them..
 Market analysis & comparison with the competitors.
 Training, Guiding & motivating team of 10 members
HERITAGE HEALTH TPA PVT LIMITED – June 2009 to Nov’ 2014
Heritage Health TPA Pvt Ltd. A result-oriented leader with expertise in devising strategies aimed at enhancing overall
organizational growth, sustain profitability and improve business performance.
 Leading the Branch Operations & Corporate Relationship of Hyderabad Regional Office.
 Responsible for Retention of Existing Corporate Clients
 Liasoning with insurance companies and broking companies to build quality relationship and retention
 Ensuring quality services by organizing periodic help desks at Corporate Offices.
 Ensuring smooth process of pre-Authorizations and giving approvals to the Hospitals on timely basis.
 Responsible for maintaining high standards concerning Patient Interactions & Queries related to health issues
 and assist in resolving claim management and early settlement of claims in cases of reimbursements.
 Responsible for handling grievance of all insurance companies and close monitoring with concerned department
 heads in getting resolved within TAT

2.  Responsible for Hr Activities like joining & exit formalities, Attendance, etc.,
STC THIRD EYE TECHNOLOGY, Sr. Admin Executive & HR Activities June 2006 to 8th
May 2009
STC Third Eye is an Independent Software Testing Company serving fortune global clients. Third Eye is the preferred
partner for third party testing to major technology companies globally.
 Managed Accounts payable , receivable & maintaining records
 Prepared monthly expense statement with basic analysis of cost reduction
 Handled official matters related to maintaining the database and maintaining Office Registrars, supervision of
stock, Office Stationery etc.,
 Responsible for day-to-day Operational Performance
Facilities Management:
 Handled day to day operations and observe all facets of facility operations for 3 branches in Hyderabad
 Responsible for taking care of regular maintenance of electrical works and maintain with total safety
 Attending all the issues related to Human Resource and ensure immediate resolution of such issues and keeping
the manpower motivated in all branches
 Responsible for monthly expenses, monitoring vendor bills, Records & Stocks and oversee the expenditure of
outstation branches
 Responsible for purchasing material cost-effective by getting quotations from different vendors and obtaining it
at best price
 Coordinating to corporate office for out station branch related activities and ensure the activities accomplished
Human Resource Management:
 Co-ordination of manpower planning and recruitment through newspapers, employee referrals & recruitment
agencies
 Screening resumes, scheduling interviews and conducting initial interviews
 Handled Joining & Exit formalities of employees
Academic Credentials
Graduate in B.Com (Comp) from Kakatiya University in 2000
Personal Information
Linguistic Proficiency: English, Hindi & Telugu
Address: Flat no 302, Satyasai Plaza, Tilak Nagar, Hyderabad – 500044
References: Available on request