TERiX monitoring solution to better service the datacenter. Updated 9.6.2012

1. Proactive Support and
Monitoring
Some Things to Consider…
Better Service. Better Value.

2. "Is my current monitoring
solution satisfactory?"
 TERiX is able to address issues proactively with
our monitoring solution. The value to the
customer is realized in reduced costs of
downtime (productivity, opportunity, and
service costs). Need more information on
ProServe from TERiX? Contact us!
Better Service. Better Value.

3. "How do I currently manage my
hardware assets?"
 TERiX provides access to online reports on the
inventory you have under coverage. Where
available, and desired, we provide our “call-
home” or “monitoring” solutions to enhance
proactive support of those reported assets.
Better Service. Better Value.

4. About TERiX
TERiX Computer Service delivers enterprise-grade support for servers, storage,
network hardware and operating systems from over 30 manufacturers
including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on
customer satisfaction to exceed Service Level benchmarks and deliver a
superior alternative to OEM hardware support. TERiX customers include a
significant portion of the Fortune 50 and more than twenty U.S. and Canadian
federal government agencies. In business since 1997, TERiX is headquartered
in Sunnyvale, California, and can be found online at
http://www.terix.com/index.php
Better Service. Better Value.