Mobile Library Website Checklist and basics of usability testing for mobile library sites...

1. USABLE BY DESIGN
PRACTICAL USABILITY CHECKLIST
FOR MOBILE WEBSITES
Tiffini Travis
Access by Touch Conference
June 8, 2012

6. The purpose of this presentation is to introduce you to the
usability checklist created by Tiffini Travis and Aaron Tay
By the end of this session you should be able to
Identify elements that encompass intuitive design
Use heuristics to evaluate mobile website design
Conduct usability testing at your own institution

7. Mobile usability?
The worst thing any librarian can say in the
course of web design is… “well I don’t
think students….” and not do the most
reasonable thing: ASK THEM
But FIRST….
Use the Checklist
to ensure you
create a good site
to test with

8. Mobile usability?
2 different types of ways
to conduct mobile
usability
Heuristic
Task-based Evaluation

9. Heuristic evaluation
is a proven method for discovering both major
and minor problems in a user interface.
Heuristic testing detects 42 percent of major
design problems and 32 percent of minor
issues
Jakob Nielsen
Nielsen, J. 1992.
Finding usability problems through heuristic evaluation.
Proceedings ACM CHI'92 Conference (Monterey, CA, May 3-7): 373-380.

10. Creating a mobile usability
checklist
To formulate a checklist for mobile design the following
research questions were used to guide the process:
 What current design features exist in mobile
library websites and databases
 What principles of usability have been developed
for mobile interfaces and library sites and mobile
library websites
 What are the results of using the mobile checklist
with current mobile library websites

12. The mobile usability
checklist
Interface Design
User Characteristics
Content/Purpose

13. Types of mobile library sites….

15. Take a couple of minutes to
review the usability
checklist….
…Now let’s do our own
mini version of heuristic
evaluation on four sites

16. Database Usability

17. Next Steps….

18. Task-based Evaluation
Traditional usability testing is a way to reveal
problems in site design as well as the needs and
attitudes of your users. Components include:
Pre-Test of knowledge and attitudes
Task performance evaluation
Evaluate navigation while performing task as well as
thought process
Post-Test of attitudes and experience

19. Task-based Evaluation
Find the book the Bluest Eye by Toni Morrison
What is the phone number for the Science Librarian?
Find an article about African Elephants
If you need research help which link would you click on?

20. Wordpress Tricks and Tools
Springshare
Blogger

21. What have we
learned?
Usability can be easy!
Mobile design can be easy (and cheap)!
Always ask your users what THEY want!

23. Tiffini Travis
Email
ttravis@csulb.edu
Blog:
Tiffinianne.wordpress.com
Website:
www.csulb.edu/~ttravis
Slides
www.slideshare.net/t_travis
Twitter:
mojo_girl