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“Your Excellence is Our Attainable Goal”
Our Philosophy


  “We are group of Training and development
experts who are ambitious to change the styles
 and ultimate goals of Training Industries to
 add more value to the Business Community
   through partnership success approach.”
Our Mission



“We provide Full Integrated Development
Services with Multi-National Standards
  through applying Real-Life Business
    Environment & Best Practices.”
TAMAUZY…. Who We Are

• Take      Ownership and Responsibility in all assigned tasks by fully
    understanding our client business strategy by tailoring and developing new
    insights about the business needs in an excellent, responsive, and
    innovative service.

• Able    to work in Deep Partnership with our clients, putting their success as
    our own.

• Move        towards Excellence by striving hard to develop our business
    practices aligned together with our customers' need to reach the optimum
    relation cohesion.

• Act     as an Integrated Team working together in an atmosphere of mutual
    respect and possesses consistency between our thoughts, words, and
    actions.

• Utilize    the highest standards of ethics, integrity, and quality in conducting
    business honorably to build long term relationships with our clients.

• Zest   in searching always for business best practices to fit and exceed our
    customer expectations

•    Your   Organization Success is Our Attainable Goal.
Tamauzy Expertise


                     Know-How
 for implementing best practices of Organizational Training &
                        Development


                    Consultation
approach from diagnosing business up to offer and implementing
                          solutions


             Varieties of Expertise
                   in different business fields
Some of Our Customers
Our Services


Customized-strategically linked training
programs

Organizational Consultation & Solutions

HR Services
ACTAF Model


                                   Analyze
                          all organizational aspects using
                           Business-Related Assessment
                                Instruments and Tools


    Follow up                                                  Customize
 after Service Delivery                                  Organizational Practices and
using best development                                    Training & Development
          tools                                                   Solutions




             Assess
   after Training & Development
                                                             Train
               delivery                                on Business Solutions
Our Values Model




            Excellence
Organizational Consultation
       & Solutions
                                   1.0 Organizational Strategy

               Enterprise                      Align Resources     Strategy Mgt.     Assistance in
                              Strategic Plan
                 Model                           for Strategy        Approach             BSC



                                     2.0 Organizational Design

               Organization      Ethics &       Job Analysis &                             Salary
                              Values System                        Job Evaluation
                Structure                            JDs                                 Structure



                               3.0 Human Resources System Design

                                                   Recruitment &       Performance
 HR Policy &   Building HR      Competency                                                Compensation &
                                                     Selection         Management                        HRMS Assessment
 Procedures     Functions       Framework                                                    Benefits
                                                                          System



                                  4.0 Training & Development
                        Training         Coaching &       Assessment
                                                                                   PDP
                      Management         Mentoring          Center
Training Programs
Tamauzy’s Training
   Objectives

                      We can help your employees to….
                          Make the transition from being
                           “employees/managers" into "leaders“.
                          Improve bottom line performance measures
Target performance         like sales, service and satisfaction.
                          Plan out and manage time and workloads
                           more effectively
                          Delegate work in an empowering way.
                          Improve communication and soft skills -
                           working with others to achieve results.
                          Handle conflict in an appropriate manner.
Current performance
                          Increase First Contact Resolution
                          Improve capabilities
Training Programs

ACTAF Model Development Program
Young Leader Program
Business-led Competency-Based Management, Sales
& Marketing and specialized training programs
International Standards-Based Training
Executives Leadership Programs
Coaching and Mentoring & Personal profiling
Young Leader Program

Competency Pre-Assessment
  targeting fresh graduates or newly joined managers.


Competency-Based Training Program
  for boosting the fundamental managerial skills in 3 modules.


Improvement Validation
  at the end of each module to provide brief feedback for further
     development.
Management & HR
      Training Programs

   Business Etiquettes                    Performance Management
   Change Management                       System
   Category Management                    Professional Writing Skills
   Coaching and Mentoring                 Project Management
   Competency Based HRM                    Professionals (PMP)
   Compensation and Benefits              Setting SMART Objectives
   Continuous Improvement Techniques      Supply Chain Management
   Creative Problem Solving &             Strategic HR Management Role
    Decision Making                        Supervisory Skills
   Effective Communication Skills         Time Management
   Effective Meeting Skills               Team Building
   Job Design & Analysis                  Talent Management
   Logistics Management                   Total Quality Management
   Motivation & Empowerment Techniques    Train the Trainer
   Organizational Development             Training Needs Assessment
Marketing & Sales
    Training Programs

   Advanced Sales Negotiation Skills
   Customer Relation Management
   Conducting Successful Meetings
   Effective Promotion and Advertisement Strategies
   Effective Sales Presentation
   Fundamentals of Sales management
   Key Accounts Management
   Regional Sales Management
   Retail Management
   Sales Force Management
   Strategic Sales Planning
   Strategic Marketing Plan
   Telesales – Achieving Sales Over the Telephone
Customer Service
    Training Programs


   Customer Service Professionals
   Implementing and managing Customer Complaints System
   Winning Customer’s Loyalty
   Best Practices in Call Center
   Customer Service Communication Skills Training
Food Safety Training
         Programs

   Basic Food Hygiene
   Intermediate Food Safety
   Food Safety and Understanding
   HACCP
Occupational Health &
Safety Training Programs


   Safety Management System
   Basic Fire Fighting
   Risk Assessment
   Manual Handling
   Office Safety
   Safety Induction
   Safety Audit
   Improving Safety Culture
   Evacuation Plan
9/26/2011   Overview Presentation   20
Address

Tamauzy Training & Consulting Company

             Salama Center,
          Building B4, first floor
           Prince Sultan Street

      Tel: + 966 2 6165493 / 6165494
            Fax: + 966 2 6166047
       Website: www.tamauzy.com
        E-mail: info@tamauzy.com

      P.O. Box 126073 Jeddah 21352
         Kingdom of Saudi Arabia

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Tamauzy Training & Consulting Company

  • 1. “Your Excellence is Our Attainable Goal”
  • 2. Our Philosophy “We are group of Training and development experts who are ambitious to change the styles and ultimate goals of Training Industries to add more value to the Business Community through partnership success approach.”
  • 3. Our Mission “We provide Full Integrated Development Services with Multi-National Standards through applying Real-Life Business Environment & Best Practices.”
  • 4. TAMAUZY…. Who We Are • Take Ownership and Responsibility in all assigned tasks by fully understanding our client business strategy by tailoring and developing new insights about the business needs in an excellent, responsive, and innovative service. • Able to work in Deep Partnership with our clients, putting their success as our own. • Move towards Excellence by striving hard to develop our business practices aligned together with our customers' need to reach the optimum relation cohesion. • Act as an Integrated Team working together in an atmosphere of mutual respect and possesses consistency between our thoughts, words, and actions. • Utilize the highest standards of ethics, integrity, and quality in conducting business honorably to build long term relationships with our clients. • Zest in searching always for business best practices to fit and exceed our customer expectations • Your Organization Success is Our Attainable Goal.
  • 5. Tamauzy Expertise Know-How for implementing best practices of Organizational Training & Development Consultation approach from diagnosing business up to offer and implementing solutions Varieties of Expertise in different business fields
  • 6. Some of Our Customers
  • 7. Our Services Customized-strategically linked training programs Organizational Consultation & Solutions HR Services
  • 8. ACTAF Model Analyze all organizational aspects using Business-Related Assessment Instruments and Tools Follow up Customize after Service Delivery Organizational Practices and using best development Training & Development tools Solutions Assess after Training & Development Train delivery on Business Solutions
  • 9. Our Values Model Excellence
  • 10. Organizational Consultation & Solutions 1.0 Organizational Strategy Enterprise Align Resources Strategy Mgt. Assistance in Strategic Plan Model for Strategy Approach BSC 2.0 Organizational Design Organization Ethics & Job Analysis & Salary Values System Job Evaluation Structure JDs Structure 3.0 Human Resources System Design Recruitment & Performance HR Policy & Building HR Competency Compensation & Selection Management HRMS Assessment Procedures Functions Framework Benefits System 4.0 Training & Development Training Coaching & Assessment PDP Management Mentoring Center
  • 12. Tamauzy’s Training Objectives We can help your employees to….  Make the transition from being “employees/managers" into "leaders“.  Improve bottom line performance measures Target performance like sales, service and satisfaction.  Plan out and manage time and workloads more effectively  Delegate work in an empowering way.  Improve communication and soft skills - working with others to achieve results.  Handle conflict in an appropriate manner. Current performance  Increase First Contact Resolution  Improve capabilities
  • 13. Training Programs ACTAF Model Development Program Young Leader Program Business-led Competency-Based Management, Sales & Marketing and specialized training programs International Standards-Based Training Executives Leadership Programs Coaching and Mentoring & Personal profiling
  • 14. Young Leader Program Competency Pre-Assessment targeting fresh graduates or newly joined managers. Competency-Based Training Program for boosting the fundamental managerial skills in 3 modules. Improvement Validation at the end of each module to provide brief feedback for further development.
  • 15. Management & HR Training Programs  Business Etiquettes  Performance Management  Change Management System  Category Management  Professional Writing Skills  Coaching and Mentoring  Project Management  Competency Based HRM Professionals (PMP)  Compensation and Benefits  Setting SMART Objectives  Continuous Improvement Techniques  Supply Chain Management  Creative Problem Solving &  Strategic HR Management Role Decision Making  Supervisory Skills  Effective Communication Skills  Time Management  Effective Meeting Skills  Team Building  Job Design & Analysis  Talent Management  Logistics Management  Total Quality Management  Motivation & Empowerment Techniques  Train the Trainer  Organizational Development  Training Needs Assessment
  • 16. Marketing & Sales Training Programs  Advanced Sales Negotiation Skills  Customer Relation Management  Conducting Successful Meetings  Effective Promotion and Advertisement Strategies  Effective Sales Presentation  Fundamentals of Sales management  Key Accounts Management  Regional Sales Management  Retail Management  Sales Force Management  Strategic Sales Planning  Strategic Marketing Plan  Telesales – Achieving Sales Over the Telephone
  • 17. Customer Service Training Programs  Customer Service Professionals  Implementing and managing Customer Complaints System  Winning Customer’s Loyalty  Best Practices in Call Center  Customer Service Communication Skills Training
  • 18. Food Safety Training Programs  Basic Food Hygiene  Intermediate Food Safety  Food Safety and Understanding  HACCP
  • 19. Occupational Health & Safety Training Programs  Safety Management System  Basic Fire Fighting  Risk Assessment  Manual Handling  Office Safety  Safety Induction  Safety Audit  Improving Safety Culture  Evacuation Plan
  • 20. 9/26/2011 Overview Presentation 20
  • 21. Address Tamauzy Training & Consulting Company Salama Center, Building B4, first floor Prince Sultan Street Tel: + 966 2 6165493 / 6165494 Fax: + 966 2 6166047 Website: www.tamauzy.com E-mail: info@tamauzy.com P.O. Box 126073 Jeddah 21352 Kingdom of Saudi Arabia