This document outlines a business plan for a mobile cafe concept called "Zippy Deli" operating out of retrofitted buses and vans in Mumbai, India. It discusses the history and growth of the mobile food industry in the US and India. Market research indicates demand among urban professionals ages 21-35. The plan details the cafe's positioning as an innovative brand offering gourmet snacks and coffee. It provides information on vehicle themes, pricing, marketing strategies, and competitive advantages over stationary cafes and food trucks in India. Financial projections estimate capital needs and the legal process for registration is outlined.
2. The history of American food trucks dates back many years as
mobile dining and street food have been part of American’s dining
habits since the late 17th century where it could be found in many
of the larger cities on the east coast.
3. History of Mobile Food Truck
1850’s – Dining cars
begin feeding cross
country train
passengers.
1866 – The Chuck
wagon is invented by
Charles Goodnight to
feed cattlemen and
wagon trains traversing
the old West.
1872 – The first diner is setup in a horse-
drawn freight wagon.
4. Zippy- Deli
Vision
“Our vision is to be the world’s best mobile
cafe by offering an exciting experience of
snacks & coffee and making your travelling
time special.”
6. A SPRING THEMED VAN
A VINTAGE THEMED VAN
Themes
RUSTIC THEMED VAN
FOR DOUBLE DECKER
7. -"Indian Cafe Market"
said the cafe market is
expected to grow at a
CAGR of 14% to be a Rs
24600 million industry by
2017.
Organised market -15% to the
total food service market in
India.
unorganised sector – Rs. 72
billion
the organised café market is
projected to grow to Rs
15,100 crore by 2020 at a
compounded annual growth
rate (CAGR) of 15%.The café market in India started
developments in the 1990s.
Major growth in the coffee shops and
café market in India was witnessed
during past 5-6 years.
The industry has grown well since 2005.
India is the sixth largest producer of
coffee and with the rising
developments in the café market, the
consumption of coffee is also rising.
Management consultancy firm Technopak
"Quick Service Restaurants
would continue to absorb
maximum share in organised
market in the next 2-3 years
with sustained 50% share in
the next 2-3 years”
Market Scenario and Growth
8. Primary Market Research
• Online Survey - link of survey form was published
on social media-102 People
• Offline Survey – 48 people
• Selecting sample - probability random sampling
method
• Sample Size – 150 people
• Location- Mumbai
14. MARKET SEGMENTATION
Demographic Geographic Psychographic Behavioral
Semi- Urban Lifestyle Users status
First time
Potential
Regular
Occasional
Resigned
Succeeder
Explorer
Age profile
Teenagers
Young Professionals
Old
College students
Family Income
Higher middle class
High income
Middle age
urban
15. Consumer
Profile
Male/Female
Working Professional/ Students
21-35 years old
Spends a lot time in travelling
Travels by his car to office
Technologically advanced
Smartphone user
Online shopper
Coffee lover, starts his day with
a cup of coffee
Foodie
Hygiene conscious
Enjoys good social life
Fun loving and like to
meet friends on
weekends
Head a healthy lifestyle
and are likely to invest
in healthy lifestyle
16. Positioning
Brand Domain
21-35
Male/ Female Brand Heritage
Innovative
concepts
Competitive
advantage
Brand assets
International
Experience
Brand Personality
Social
Enthusiastic
Brand
Reflection
Full of life
Exploratory
Brand Value
Fascinating
17. SWOT Analysis
•Unique Concept
•Easy access to customer
feedback and wish-lists
•Low Risks and Wastage
•Licensing Issues
•High maintenance of the
luxury Automobile
•Easy Expansion
•Can create a permanent tie-
up with MNCs and other
conglomerates for employee
pick-up and drop.
•Low entry/exit barrier
•Untapped Market in India
•Easy entry for competitors
•Poor Infrastructure of the city
•Change in highway and
environmental conditions
THREATSOPPORTUNITIES
WeaknessStrength
18. Legal & Financial Plan
BUSINESS REGISTRATION FEES
• FSSA license
• BMC permission
• RTO licence
• FDA Licence
Approximately 120 lacs as Capital
• Bus
• Decor
• Staff
• Inventory
• Taxes
• Website and App development Cost
• Promotion
21. Price
Skimming Pricing Strategy
High priced product and services
Fixed Pricing-
For Food products and drinks
Variable Pricing-
air conditioning cost and
travelling charges per KM
23. Promotion
Today’s Specials
Daily specials on
your
Facebook page
or via Twitter.
discount coupons offered for app download
Social Media
Facebook, Tweeter, Instagram
Chef’s Tips:
Tips on time-saving,
food freshness, food
prep Email Marketing and Newsletters
Newspaper campaign:
Placing several large ads
throughout the month to
deliver our concept to local
area
24. People
Recruiting and training the right staff.
men and women both
One chef and one assistant chef per
bus along with four staff for hospitality
uniform will be
harmonized with the
theme of the bus
Trained to meet high quality service and to
encounter healthy, safety requirements
25. PHYSICAL
ENVIRONMENT/EVIDENCE
a double decker bus and
other 2 themed vans
Cleanliness
packaging of the products and
cutlery as per the theme of a bus
business cards,
employee uniform,
brochures, etc.
26. Booking online
Time, Place, No of People
Pick up from pre-defined Location
Workplace/Home/Bus station
Enjoy snacks, music
Have good time with
your friends and
loved ones
Payment
Dropping at your destination
Process