Launch a Branded Smartphone application and your Online Booking Solution with minimal hassle and in less than a month. Want to see your Taxi Fleet being able to take online bookings. TaxiBookr can make it happen. • No technical headaches • No additional costs for updates • No technical knowledge required • Customer satisfaction guaranteed • ...
2. Join the Smartphone Revolution
Branded Booking Apps
Automatic Dispatch
Manual Dispatch
Marketing Support
z
z
z
z
• Smartphone Apps
• Direct to Driver
• Direct to Call Centre
• Launch Support
• Book from Website
• Standard Smartphone
• Instant Setup
• Social Media Setup
• Book from Facebook
• GPS Tracking
• Minimal Investment
• Advertising Templates
8. Easy 3-Step Booking Process
Book your taxi in 3 easy steps:
1
Select Pick up location
2
Confirm the booking
3
Receive your booking
reference
9. Easy 3-Step Booking Process
1. Select Pick up location
The passenger has the option
to book a taxi either on the
initial booking page or on the
interactive map. The current
address is then automatically
displayed due to the advanced
GPS technology. SmartPlaces
our
proactive
address
qualification system then
displays the most relevant and
previous pick up addresses
around the selected
pick up area.
10. 2. Booking confirmation
To further validate the
booking, the next step will
require the passenger to
confirm and complete the
booking request.
During which, the customer
can select to enter additional
information such as pick up
point or number of taxis
required.
The booking form is fully
customizable to adapt to
companies’ individual needs.
11. 3. Status display
Upon confirmation of the
booking by the taxi company
the passenger will be able to
view the status of each
individual booking as well as
the estimated arrival time.
Indicators will show the status:
“Awaiting
Approval”, “Confirmed”, “Canc
elled”, and “Picked-up”.
The passenger has the possibility to cancel the booking throughout
the whole process. Should cancellation be triggered the respective
parties will be informed immediately to avoid unnecessary
pick-up drives.
12. Smart Phone Booking Features
Booking Features:
Book now
Pre-booking service
Smartplaces:
Smartplace is a function that
automatically remembers
your previous locations and
shows which pervious
bookings and popular
bookings are close by.
13. Facebook Booking
TaxiBookr is one of the few
providers in the market
offering this unique service.
Facebook users can book a
taxi without any additional
login.
A convenient way to book a
taxi while chatting with your
friends or browsing Facebook.
14. Website Booking
Integrate the TaxiBookr
Website
booking
application with your
website or even make it
your homepage.
This will allow key
accounts, such as hotels,
to book taxis with your
company quickly and
efficiently
without
having to wait in the
telephone line.
16. TaxiDispatchr – Flexible Dispatch
TaxiDispatchr is a flexible manual dispatch client that seamlessly
integrates with the TaxiBookr Cloud. The easy to use workflow
process allows for a swift integration in your current booking
process.
TaxiDispatchr key features
Available on iPhone, Android and Web
Process bookings wherever your are
Designed for multiuser environment
Manual Dispatch
Gradually upgrade from manual to
automated dispatch
17. TaxiDrivr MDT – Mobile Data Terminal
TaxiBookr’s TaxiDrivr Mobile Data Terminal (MDT)
application transforms a standard Smartphone, to
provide mobile dispatch and job management
directly to the driver without the need for
proprietary and costly hardware to be installed in
the vehicle. TaxiDrivr can be used on any
compatible Smartphone (iPhone / Android).
TaxiDrivr key features
Allows drivers to update their availability
status (Available, Busy, STC)
Notify drivers of incoming booking requests /
messages
Allows drivers to accept / decline incoming booking
requests
Notify drivers when a previously accepted booking
is cancelled
Tracks advance booking requests that have been
accepted by the driver and alerts the driver when
the job is approaching
18. Manual Dispatch
Allows you to process your
bookings wherever you are.
Your staff can take bookings
in the call centre or if
needed your nightshift staff
can also take bookings in
the car.
Easy 5 step booking process
TaxiBookr
can
easily
integrate with your your
current Radio Dispatch
solution. For companies of
every size.
Hybrid Dispatch
TaxiDrivr can be used with
an existing manual dispatch
solutions
such
as
TaxiDispatchr.
TaxiBookr Cloud provides
timely updates pertaining
to both the driver location
and availability status.
As a result, booking
requests are automatically
distributed to the most
relevant drivers.
If no driver is close by or no
driver reserves the booking
then it routes automatically
back to the Dispatchr and
can be manually dispatched
Automated Dispatch
TaxiDrivr seamlessly connects to
the TaxiBookr Cloud providing
timely updates pertaining to both
the driver location and availability
status.
Booking requests are automatically
distributed to the most relevant
drivers based on a rich and flexible
set of rules.
Multiple distribution rules can be
defined to ensure that a booking
request is successively escalated to
an ever increasing number of
drivers until such time that it is
finally accepted by one of the
drivers.
This
‘escalation’
mechanism
reduces booking attrition and
maximizes the likelihood that the
booking request will be accepted
by one of the drivers.
19. Manual Dispatch
This allows you to process
your bookings wherever you
are. Your staff can take
bookings in the call center or
if needed your nightshift staff
can also take bookings in the
car.
Direct to Call Centre
Instant Setup
Minimal Investment
TaxiBookr can easily intergrate with you’re your current Radio
Dispatch solution. For companies of every size.
20. Manual dispatch process - 5 Steps
1
2
3
4
5
New
Bookings requests will be gathered from the different booking channels and will be displayed in in the “New” column
visible to all logged in users. The available call center agent can then take over the dispatching process by clicking the
reserve booking button. Upon which the booking will be removed in the “New” column and will now appear in the “For
Dispatch” column.
Dispatch
The ‘For Dispatch’ state indicates those bookings that need to be dispatched to the taxi fleet / drivers. In normal cases
the dispatcher user will select the ‘Dispatched’ option once they have dispatched the booking to the taxi fleet / drivers.
In certain cases the dispatcher user may want to move the booking back to the ‘New’ state, in which case they will select
the ‘Un‐Reserve’ option.
For Cancel
The ‘For Cancel’ state indicates those bookings that were previously dispatched and confirmed (i.e. allocated to a driver),
but have subsequently been cancelled by the consumer. As such, each driver needs to be notified that the booking has
been cancelled. Once the dispatcher user has notified the driver of the booking cancellation he/she can select the
‘Cancelled’ option to remove the booking from TaxiDispatchr.
Dispatched
The ‘Dispatched’ state indicates those bookings that have previously been dispatched to the taxi fleet / drivers and that are
awaiting a confirmed taxi / driver to service the booking. Once the details of the confirmed taxi / driver are known, the
dispatcher user will provide the necessary details about the taxi / driver (i.e. ETA, Taxi Id) and will then select the
‘Confirmed’ option to move the booking to the ‘Confirmed’ state.
Confirmed
The ‘Confirmed’ state indicates those bookings that have previously been confirmed and allocated to a taxi / driver. In
normal case the dispatcher user will select the ‘Picked Up’ once they have received confirmation from the driver that
the consumerhas been picked up. This will then remove the booking from TaxiDispatchr.
In certain cases the dispatcher user may need to cancel the booking by selecting the ‘Cancel’ option. For example, the
consumer could manually cancel their Booking via the booking hotline.
21. Hybrid Dispatch
TaxiDrivr can be use with an existing manual dispatch solutions such
as TaxiDispatchr. TaxiBookr Cloud provides timely updates pertaining
to both the driver location and availability status.
As a result, booking requests are automatically distributed to the
most relevant drivers. Moreover if no driver is close by or no driver
reserves the booking then it routes automatically back to the
Dispatchr and can be manually dispatched
22. Automatic Dispatch
•
•
•
•
TaxiDrivr seamlessly connects to the TaxiBookr Cloud
providing timely updates pertaining to both the driver
location and availability status.
Booking requests are automatically distributed to the
most relevant drivers based on a rich and flexible set of
rules.
Multiple distribution rules can be defined to ensure that
a booking request is successively escalated to an ever
increasing number of drivers until such time that it is
finally accepted by one of the drivers.
This ‘escalation’ mechanism reduces booking attrition
and maximizes the likelihood that the booking request
will be accepted by one of the drivers.
Direct to Driver
Standard Smartphone
GPS Tracking
23. Marketing Support
Online Marketing
Setup of a professional Social
Media presence
(Google / Facebook / Google Plus)
Creation of Website with
online booking capability
Offline Marketing
In Car advertisement
PR Templates
QR Codes
Advertisement Templates
Support to setup online
advertising campaign
Advertisement Templates
24. Marketing Templates
Advertising template:
• Ready to use template
• QR code for download
• Can be used in magazines
or for in-car advertisement
Banner template:
• Ready to use template
• Mobile advertisement
27. Google Advertising
Be found when somebody searches for you on the web. Generate
app downloads and receive more bookings. We support you during
the whole process