To be most effective, test managers must develop and use metrics to help direct the testing effort and make informed recommendations about the software’s release readiness and associated risks. Because one important testing activity is to “measure” the quality of the software, test managers must measure the results of both the development and testing processes. Collecting, analyzing, and using metrics is complicated because many developers and testers are concerned that the metrics will be used against them. Join Rick Craig as he addresses common metrics—measures of product quality, defect removal efficiency, defect density, defect arrival rate, and testing status. Learn the guidelines for developing a test measurement program, rules of thumb for collecting data, and ways to avoid “metrics dysfunction.” Rick identifies several metrics paradigms and discusses the pros and cons of each. Delegates are urged to bring their metrics problems and issues for use as discussion points.
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Measurement and Metrics for Test Managers
1. MI
Half-day Tutorials
5/5/2014 8:30:00 AM
Measurement and Metrics
for Test Managers
Presented by:
Rick Craig
Software Quality Engineering
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073
888-268-8770 ∙ 904-278-0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
2. Rick Craig
Software Quality Engineering
A consultant, lecturer, author, and test manager, Rick Craig has led numerous teams of
testers on both large and small projects. In his twenty-five years of consulting worldwide,
Rick has advised and supported a diverse group of organizations on many testing and test
management issues. From large insurance providers and telecommunications companies to
smaller software services companies, he has mentored senior software managers and
helped test teams improve their effectiveness. Rick is coauthor of Systematic Software
Testing and is a frequent speaker at testing conferences, including every STAR conference
since its inception.