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LyncConference2013 - Lync Mobile - Mise en Oeuvre
 

LyncConference2013 - Lync Mobile - Mise en Oeuvre

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Planification, déploiement, fonctionnement, administration du client Lync Mobile 2013

Planification, déploiement, fonctionnement, administration du client Lync Mobile 2013

Animée par Natacha Miko et Stefan Plizga de Microsoft

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  • 1 On Windows Phone, Lync signs out automatically if the user has not used the application for a period of time, as follows:If the user has enabled push notifications, Lync signs out after 36 hours.If the user has not enabled push notifications, Lync signs out after 1 hour.On iPhone and iPad, Lync signs out automatically if the user has not used the application for a period of time, as follows:If the mobile client has not contacted the server for 10 days due to loss of network connectivity or other issues.Push notification uses a type of federation to the Lync Online services, which hosts the Push Notification Clearing House (PNCH). Push notification refers to the sound alerts, on-screen alerts (text), and badges that are pushed by applications to the Apple iPhone, iPad, and Windows Phone, when the mobile device is inactive. PNCH receives push notifications from Lync Server. When PNCH receives a notification of a message, PNCH forwards a notification to mobile clients through either the Apple Push Notification Services or Lync Server 2013 Push Notification Service, based on the mobile client that the message is intended for. PNCH is a required service for these mobile clients. To federate to Lync Online, PNCH uses Edge Servers and certificates to ensure confidentiality and authentication, policies, and correctly configured domain name system (DNS) records. Nokia Symbian and Android-based Lync Mobile clients do not use PNCH. For details about planning and deploying Edge Servers, see Planning for External User Access and Deploying External User Access.The Lync 2013 Mobile clients for Apple devices introduced with the Cumulative Updates for Lync Server 2013: February 2013 no longer use push notification or the push notification clearing house (PNCH). Lync 2013 Mobile clients on Windows Phone still use push notification and the (PNCH).
  • 1 For Office 365 users, this feature is available for audio conferencing provider (ACP)-enabled meetings only.2 Not available to Office 365 users. 3 For Lync Online and/or Office 365 users, this feature is available from third-party audio conferencing providers.
  • 1 For Lync Online and/or Office 365 users, this feature is available for PC to PC calls. PSTN calls are supported by Lync to phone mobile partners.2 For on-premises Lync Server 2013 users, on Windows Phone, iPhone, and iPad devices, the user taps the call icon in the contact card and accepts the callback from Lync Server 2013. For Office 365 users, on Windows Phone, iPhone, and iPad devices, when the user taps the call button, a dialog box opens asking the user to confirm that he or she wants to call the number. 3 Not available to Lync Online and/or Office 365 users.4 For Lync Online and/or Office 365 users, this feature is supported by Microsoft partners.
  • Ipad 1 do not support iOS6
  • Lync Server 2013 Unified Communications Web API (UCWA)   Provides services for real-time communications with mobile and web clients in Lync Server 2013. When you deploy the Cumulative Updates for Lync Server 2013: February 2013 to the Front End Server and Director, the installation creates a virtual directory in the internal and external web services (Ucwa). A web component that is part of the Ucwa virtual directory accepts calls from UCWA-enabled clients. The client apps communicate over a REST interface for presence, contacts, instant messaging, VoIP, video conferencing, and collaboration. UCWA uses a P-GET based channel to send events, such as an incoming call, incoming instant message, or a message to the client app.Note: REST or representational state transfer, is a software architectural style for distributed systems that has been widely adopted in many forms and is well suited to the requirements of Web services in general. Lync Server 2013 Mobility Service (Mcx)   This service supports Lync functionality, such as instant messaging (IM), presence, and contacts, on mobile devices. The Mobility Service is installed on every Front End Server in each pool that is to support Lync functionality on mobile devices. When you install Lync Server 2013, a new virtual directory (Mcx) is created under both the internal website and the external website on your Front End Servers.Important: Lync Server 2013 with the Cumulative Updates for Lync Server 2013: February 2013 supports both the Mobility service introduced in the Cumulative Update for Lync Server 2010: November 2011, commonly known as Mcx, and the UCWA web component. The combination of these two mobility services provides interoperability and use by users with Lync 2010 Mobile and Lync 2013 Mobile clients on Lync Server 2013. Lync Server 2013 Autodiscover Service   This service identifies the location of the user and enables mobile devices and other Lync clients to locate resources—such as the internal and external URLs for Lync Server 2013 Web Services, and the URL for the Mcx or UCWA—regardless of network location. Automatic discovery uses hardcoded host names (lyncdiscoverinternal for users inside the network; lyncdiscover for users outside the network) and the SIP domain of the user. It supports client connections that use either HTTP or HTTPS.The Autodiscover Service is installed on every Front End Server and on every Director in each pool that is to support Lync functionality on mobile devices. When you install the Autodiscover Service, a new virtual directory (Autodiscover) is created under both the internal website and the external website, on both Front End Servers and Directors.Note: The Autodiscover Service is listed here because it remains a critical component when providing mobile client services. The role of Autodiscover in Lync Server 2013 has been expanded to provide services for all clients. For details about planning for the Autodiscover Service, see Planning for Autodiscover. Push Notification Service   This service is a cloud-based service that is located in the Lync Online data center. When the Lync mobile application on a supported Apple iOS device or Windows Phone is inactive, it cannot respond to new events, such as a new instant messaging (IM) invitation, a missed instant message, a missed call, or voice mail, because these devices do not support mobile applications running in the background. In these cases, a notification of the new event—called a push notification—is sent to the mobile device. The Mobility Service sends the notification to the cloud-based Push Notification Service, which then sends the notification either to the Apple Push Notification Service (APNS) (for supported Apple iOS devices) or to the Microsoft Push Notification Service (MPNS) (for Windows Phone), which then sends it on to the mobile device. The user can then respond to the notification on the mobile device to activate the application.The Lync 2010 Mobile on Apple and Windows Phone devices use push notifications. The Lync 2013 Mobile client for Apple devices introduced with the Cumulative Updates for Lync Server 2013: February 2013 no longer uses push notification or the push notification clearing house (PNCH).
  • The Mobility Service is supported on Front End Servers that is collocated with the Mediation Server role with two network interfaces, but you must take appropriate steps to configure the interfaces. You must assign the IP addresses to the specific interface that will communicate as the Mediation Server, and the network interface IP that will communicate as the Front End Server. You can do this in Topology Builder by selecting the correct IP address for each service, instead of using the default Use all configured IP addresses.
  • Technology has brought us a very long way in terms of how we communicate in the business world. Business is operating at a faster pace and frequently across time zones and the way we work is changing. As a society we are more mobile, have greater access to technology outside of the workplace and have expectations to match. Today’s Information Workers are using a variety of products and services to meet their needs in their professional and personal lives. For most companies today, telephony and voice mail, e-mail, IM, audio conferencing, video conferencing, Web conferencing, and group communication tools became standard.Why headsets?Wireless freedomUnification of voiceFreedom of choice in SW demand and integrationFlexibility and scalability
  • Around 35% of workers are mobile today and ist expected to go to 75% by 2017RX AND TX sound quality is key for acceptance / DME
  • Who is really removing all phones from a deskEveryone has a mobile phone and a traditional phoneJabra has been the first mover 9350In doubt, sell 2 headsets
  • Display / auto adjust / motion sensors / simplify usage and intuitive usage and operating / no user guide
  • DME / strong R&D cooperation on vendor level / early integration in projects / match headset to user profile / price is less important / margin
  • Not one fits all / adoption can drive each other / private = business = private / performance is important / Sport
  • We care very strongly about our partnerships, and have some ideas and tools we would like to introduce which will help us support you in your sales.
  • We have a really strong product line-up.We cover a lot of use-cases, and offer something at most price points and styles.Our newest product is the Jabra Motion UC – the ultimate headset for the mobile worker with best in class wireless freedom up to 10 times the range of similar headsets.And with NFC technology it can connect to devices just by touching them.

LyncConference2013 - Lync Mobile - Mise en Oeuvre LyncConference2013 - Lync Mobile - Mise en Oeuvre Presentation Transcript