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Can Big Data Bring Business and IT together?

    The Need, The Enablers & The Trends



        Nasscom Tech Series on Big Data
              February 06, 2013



                     Somjit Amrit
                Chief Business Officer,
               Technosoft Corporation
                         1
Discussion Points




                     Why Business and IT haven’t been together
                    thus far
                     What has changed now
                     What is important – ‘Big’ , ‘Data’ , both or
                    neither
                     The glue that will hold them together –
                    Veracity of Data
                     The Industry response to this disruption –
                    Telecom & Logistics
                                                             2
Business & IT – Not Together Thus Far




    Defined IT Projects based on                            Slower Pace of
    Business Requirements                                   Business




Unidirectional information flow from business       Business did not depend on IT to take
                  ( consumer )                           decisions from BI reports.
                to IT (producer).                        Fairly known data sources
          IT as an acceleration agent                      No real-time decisions
                                                3
What is Important ?




                Big
               Data
               Both
             Neither

Data Science = Business Analysis with Statistical Inputs
                                                      4
Compulsion or Conviction ?




                             5
6
Veracity makes “sense from sensors”


     Generation of roaring streams
 1
     of “noisy” data
     (sense from sensors, real v/s routine)



           Identify typical and rare events
       2
           buried in noise
           (noise filtering and outlier patterns)


                  Correlation or Causation / Deduction
             3
                  or Induction?
                  (unidirectional or intertwined)


                                                         7
Logistics Management – Case study of FedEx




            9           million
                                                                                                220
                                                                     690
90,000



12                    million
                                                            2.2                          billion

                                         platform of sensors streams exabytes of
                                         temperature, pressure, light, route data
                                         in real time to servers for predictive
                                         analytics
                                                                                                   8
 Source: http://www.academia.edu/157157/Modeling_the_Logistics_of_FedEx_International_Express
Despatch-Delivery Management: Technosoft’s PoV
  Logistics Components   SenseAware Data   Predictive Analytics   Actionable Dashboard




     Fleet Telemetry




                                             9
Telecom Network Failure Management Case Study




         24
                        hours
                                                Unknown cause
                        downtime



          20                      million
                                                 Long-term govt
                                                 intervention
          Software glitch
          led to traffic surge
                                                      20 million
                            Predictive
                                                      Euros
                            analytics
                                                           10
Telecom Network Health Management Framework




                                                                    11
Source: http://www.fiercewireless.com/europe/story/ft-orange-network-outage-could-cost-20m-repairs-and-customer-compensation/2012-07-11
About Technosoft

 • Founded in 1996
 • 1850 employees and privately held
 • Worldwide headquarters in Southfield, Michigan
 • Data Sciences practice (TIES or Technosoft Info Edge
   Services) offers core BI/DW services as well as
   Value services such as Big Data integration and
   advanced predictive analytics
 • Team of Data Scientists, Visualization Artists and
   domain experts


                            12
13
Cartoon attributed to Rube Goldberg

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Technosoft presentation at nasscom big data event on 06 feb-2013

  • 1. Can Big Data Bring Business and IT together? The Need, The Enablers & The Trends Nasscom Tech Series on Big Data February 06, 2013 Somjit Amrit Chief Business Officer, Technosoft Corporation 1
  • 2. Discussion Points  Why Business and IT haven’t been together thus far  What has changed now  What is important – ‘Big’ , ‘Data’ , both or neither  The glue that will hold them together – Veracity of Data  The Industry response to this disruption – Telecom & Logistics 2
  • 3. Business & IT – Not Together Thus Far Defined IT Projects based on Slower Pace of Business Requirements Business Unidirectional information flow from business Business did not depend on IT to take ( consumer ) decisions from BI reports. to IT (producer). Fairly known data sources IT as an acceleration agent No real-time decisions 3
  • 4. What is Important ? Big Data Both Neither Data Science = Business Analysis with Statistical Inputs 4
  • 6. 6
  • 7. Veracity makes “sense from sensors” Generation of roaring streams 1 of “noisy” data (sense from sensors, real v/s routine) Identify typical and rare events 2 buried in noise (noise filtering and outlier patterns) Correlation or Causation / Deduction 3 or Induction? (unidirectional or intertwined) 7
  • 8. Logistics Management – Case study of FedEx 9 million 220 690 90,000 12 million 2.2 billion platform of sensors streams exabytes of temperature, pressure, light, route data in real time to servers for predictive analytics 8 Source: http://www.academia.edu/157157/Modeling_the_Logistics_of_FedEx_International_Express
  • 9. Despatch-Delivery Management: Technosoft’s PoV Logistics Components SenseAware Data Predictive Analytics Actionable Dashboard Fleet Telemetry 9
  • 10. Telecom Network Failure Management Case Study 24 hours Unknown cause downtime 20 million Long-term govt intervention Software glitch led to traffic surge 20 million Predictive Euros analytics 10
  • 11. Telecom Network Health Management Framework 11 Source: http://www.fiercewireless.com/europe/story/ft-orange-network-outage-could-cost-20m-repairs-and-customer-compensation/2012-07-11
  • 12. About Technosoft • Founded in 1996 • 1850 employees and privately held • Worldwide headquarters in Southfield, Michigan • Data Sciences practice (TIES or Technosoft Info Edge Services) offers core BI/DW services as well as Value services such as Big Data integration and advanced predictive analytics • Team of Data Scientists, Visualization Artists and domain experts 12
  • 13. 13 Cartoon attributed to Rube Goldberg