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Virtual Worlds Seminar Business Workshop
1. Virtual Worlds
Seminar
Business Workshop
Terry Thorpe & Neil Riley
2. Agenda
• Thinking about 3D Web
• Branding
• Current research statistics
• The ‘Ecosystem’ around 3D Web
• Case studies
3. Thinking about 3D
Web
• What are you trying to achieve?
• Is it internal or external, private or
public
• Who are the project team?
• Who will be the ‘owner?
• “Normal” project disciplines apply
4. Thinking about 3D
Web
• Is it for brand or product PR?
• Is it for meetings, are they external?
• Exhibitions or conferences?
• Do you have a budget, does it
include staffing and maintenance?
5. Virtual Worlds
Avatar Centric Sports
Social Platforms
Social Game
MMORPG
Branded
3D Chat Adult Games
Worlds
Virtual Worlds
Entertainment Business
Virtual World
City Guides Generators Serious Games
Source:FredCavazza.net
6.
7.
8.
9.
10.
11.
12. Thinking about 3D
Web
• Needs an executive sponsor
• Needs a single ‘owner’ who can be
evangelistic
• IT team’s ‘buy in’ will be required
• Supports the organisations cultural
values - what are they (really)?
14. Branding in 3D Web
• Can be expensive to execute and
maintain
• MTV’s Laguna Beach, Lego Worlds
• Who will see it?
• Best done as a tie in with other
media
35. Comments
• Early adopters do not usually do ROI
• Signs of a maturing situation
• Higher success that many expected
• Where was ‘branding’?
36. Comments
• Some of the results don’t stack up,
e.g. host, build, train, implement
• Not all costs being accounted for as
innovators use ‘volunteers’
• You need to be realistic or it may
fail
• There is a great deal of positive
37. 3D Web Business Ecosystem
Middleware and
Software Component
Providers
Authoring Tool Server &
Providers Workstations
Management
Consultant Enterprise
Customer
3D Web Engine
3D Web Builder
Developers
Systems Integrator
Enterprise
Hardware
Integration Comms Provider
Manufacturers
Tools
Revenue Flow
Source: Stanford Research Institute
38. 3D Web Business Ecosystem
Meerkat
Middleware and
Software Component
Providers
Blender Dell
Authoring Tool Server &
Providers Workstations
Management
You
Consultant Enterprise
Customer
3D Web Engine IBM
3D Web Builder
Developers
Linden Labs Electric Sheep Systems Integrator
Enterprise
Hardware
Integration Comms Provider
Manufacturers
Tools
Revenue Flow Rivers Run Red Dell BT
Source: Stanford Research Institute
39. 3D Web Business Ecosystem
Meerkat
Project Management?
Middleware and Training?
Software Component
Providers Cultural
Blender Dell Transformation?
Authoring Tool Server &
Providers Workstations
Management
You
Consultant Enterprise
Customer
3D Web Engine IBM
3D Web Builder
Developers
Linden Labs Electric Sheep Systems Integrator
Enterprise
Hardware
Integration Comms Provider
Manufacturers
Tools
Revenue Flow Rivers Run Red Dell BT
Source: Stanford Research Institute
40. Costs
• Branding used to cost £1/4 million
• Private Olive projects cost £1m+
• Pilot’s cost about £20k+
• Then consider project by project
• Be realistic, build is about 20%
41. Case studies
• BP to save $1-2m per crisis
management training event, costs
now recovered in 2 years and saved
$4m in March 2009
• IBM in a 3 day meeting of it’s ‘Elite’
saved $350k, but ROI not relevant
• Kelly Recruitment and Accenture
both use SL to recruit at lower cost
42. Case studies
• Branding examples:
• American Apparel, came and went
• Herman Miller office furniture, ditto
• Coca Cola’s investment in Google
versus Second Life, 5.6m vs. 27
43. Common Errors
• Non exclusive space, e.g. lack of
control, neighbors, closure, etc.
• Poor quality build e.g. scale,
textures, lighting, aesthetics
• Poor design; beach, palm trees,
flying rooms, strange and unusual
• 3D Web is, and will be, Second Life
Avatar=Club Penguin Social=Habbo Sports=Football Superstars
MMORPG=World of warcraft
3D Chat=imvuBranded=LegoAdult=3D Poker
Virtual=Second Life
City=TwinityGenerators=Metaverse Serious=Sun
Remove Childrens
Remove teen Games
Remove non business
Current Market leaders
Over 40% saw positive economic benefit whilst 42% did not know
Over 50% expect positive economic benefit in 2009
A third said that the data showed it was a success and another 61% sait the projects ‘felt like a success’
The reported important benefits where ‘face to face time’, innovation and cost saving
Nearly 3/4 say that investment will increase in 2009/10
The most common uses for pilot or deployment were for training and meetings
Internal meetings were more common than external ones
More complex uses are being considered now that they feel more confident
Increasing use of the more and more complex applications of the technology
Leading options were web conferencing, real face to face and video conferencing
Telepresence $250k per room, $10-20k per month
A personal experience dealing with a global team
3D Web are considered more like face to face than they are web conferencing
Over 50% said it costs less than the comparisons
54% say more than a man months effort, 34% more than 5-6 man months
29% in less than 9 months, but as big ‘don’t’ know
Majority in ‘pre-production’ or pilot or proof of concept
There are many barriers to adoption
Train, train, train, the University of Delaware ran a pilot and gave 20 hours training to staff, they said it should have been 40