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Trends in human mobility
and how to mobilise your brand




                                 1
From Mobility to Meta Mobility




Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   2
During prehistory, mobility was a very simple and
basic notion…a matter of life and death.




    hunt                                    socialize                     migrate
    to feed                                 in order to                   to a better
    the tribe                               reproduce                     climate

Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   3
Mobility opened up new worlds of opportunities,
generating new challenges and risks at the same time.




                              new opportunity = new risk




Prepared for Client Co Name        Project Name or Code Name   23 March 2012   Confidential   4
Mobility meant
‘move further and
evolve’ to survive




Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   5
In the stone age, Mobility was a
linear and bi-dimensional notion:
a concept related to space and time




Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   6
So, what has
changed today?
Technical and human evolution, science and
technologies have progressively changed
the how we think about mobility.




                                             7
Mobility empowers
 human beings
 Creating a multi-dimensional
 and multi-faceted world
 Redefining our relationship
 with time, space and ourselves
 Driving us to an era of
 Meta Mobility
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The Meta Mobility Context




                            9
What is Meta Mobility ?
      Meta Mobility is not about just about being hyper mobile

     It’s not just about using technology to access information on the
     move

      Meta Mobility is a dynamic and holistic way of understanding how
     consumers view the challenges and opportunities of an
     increasingly mobile society

     Meta mobility is about the tensions that are created between our
     incredible desire for empowerment and our natural inclination for
     moments of truth and authenticity and simplicity




Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   10
We have identified 4 central tensions

change                                                    stability
anywhere                                                  somewhere
outer centricity                                          inner centricity
seamlessness                                              experience



Prepared for Client Co Name   Project Name or Code Name    23 March 2012   Confidential   11
change                                                    stability
Culture of instant,                                       Culture of slow, enduring
ephemeral and new                                         and timelessness

Renewal, novelty, constant                                Step back to refocus, take
change and evolution                                      the time for things
Time distortion and redefinition                          Unchanged good moments
                                                          are precious




Prepared for Client Co Name   Project Name or Code Name      23 March 2012            Confidential   12
Manifestations | change vs. stability
Instant                                                       Slow




Fast virtual shopping         Fast & fresh on the go          Slow Movement                             Neighborhood delivery
Home Plus (Tesco) in          Fast & natural food chains      Starting with Slow food, a                Increasing number of small
Korea allows to fill a        see no slowing down. Fresh      concept that continues to                 food businesses prefer to
shopping basket from an       ingredients with a short life   appeal to consumers and                   create a stronger link with their
interactive wall in the       have become synonym of          restaurant owners. – and now              consumers and to deliver only
metro station. The            healthy food                    far beyond, with more than                in the neighborhood in a
shopping is directly                                          500.000 entries on Google                 sustainable way (bicyle,
delivered home as quickly                                     under slow movement,                      electric car or bike etc). Very
as your metro ride.                                           praising life at a slower pace. A         popular in UK and France
                                                              senior manager at IBM even
                                                              launched the slow email
                                                              movement. After “In praise of
                                                              slow” Carl Honoré launched a
                                                              new book called “Under
                                                              Pressure” at the origin of the
                                                              slow parenting movement.

Prepared for Client Co Name       Project Name or Code Name   23 March 2012                  Confidential          13
Brand communications | change vs. stability
Instant                                                       Slow




Coca Cola light,              SNCF –                          Rayban Never Hide –                      Schweppes –
interactive outdoor ad        mistery box                     tomato battle                            Slow motion ad
A talking ad that reacts to   A misterious travel box         Savoring the preparation as              All the details that slow motion
the situation and speaks      placed in Palais Royal, Paris   much as the moment.                      allows to capture
directly to the person        with a red botton in the
                                                              http://www.youtube.com/watch             http://www.youtube.com/watch
passing in front              middle, asking people if they
                                                              ?v=iSZ9AcR0KdM                           ?v=pRFfJJjLpqw
                              could leave right now where
http://www.youtube.com/w
                              would they go...
atch?v=h46CGH-
0r5I&feature=player_emb       http://www.youtube.com/watc
edded                         h?v=94MvHBmlEHI




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Manifestations | change vs. stability
Ephemeral and always renewing                                    Enduring and enriching




Pop up …                      Mobile, temporary structures       Long term urban shifts                   Luxury cathedrals
Stores, brand corner          Re:START’s shipping crates         Greener cities – close up of big         Luxury brands create
shops, restaurants, bars,     converted into retail centers in   highways to recreate urban /             glamorous and sophisticated
hotels….everything is         New Zealand                        pedestrian space, huge                   structures for their flagship
temporary, changing                                              success in San Francisco and             stores, these places become
places and never lasting      Shipping containers converted      ongoing in many US cities                shopping (and visitors)
in its original form          into student houses in the                                                  destinations, they also host art
                                                                 Multiplying city symbols: giant
                              Netherlands and in Canada                                                   galleries, restaurants to drive
                                                                 projects by world renown
                                                                                                          even more traffic
                                                                 architects to raise cities”
                                                                 prestige and to attract more
                                                                 visitors




Prepared for Client Co Name       Project Name or Code Name      23 March 2012                 Confidential          15
Brand communications | change vs. stability
Ephemeral                                                       Enduring




T-Mobile –                    Hermes –                          Chrysler – Imported                       Hermes –
dance flash mob               Scarf Pop Up store                from Detroit campaign                     a tribute to Craftsmanship
The very concept of flash     A pop up shop and exhibition      How to retrace a city’s history,          The 2011 “contemporary
mobs is to focus on the       for scarf tying and stylizing -   with high and lows and                    craftsman since 1832”
present, to point a precise   lesson and photo sessions.        generate a sense of belonging             campaign
moment in time and                                              and pride
                                                                                                          « les mains d’Hermes »Short
disappear right after
                                                                http://www.youtube.com/watch              movie celebrating Hermes’
http://www.youtube.com/w                                        ?v=SKL254Y_jtc                            craftsmans, their savoir faire
atch?v=VQ3d3KigPQM                                                                                        which is passed by one
                                                                                                          generation to the next one and
                                                                                                          their passion for hand made
                                                                                                          perfection.




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Manifestations | change vs. stability
Now                                                              Timeless




Twit before you think         Fast fashion cycles                The power of celebration                  Coca Cola 125th
                                                                 broadcasted                               anniversary
The thirst for giving &       Fashion changes faster than        Very traditional events like the          FMCG are now part of our
getting always new news       ever, we can follow it by          royal wedding continue to                 shared culture and brands like
might be dangerous            checkign the raise and fall of     attract viewers but today they            Coca Cola have made a big
                              fashion icons, the fashion faux-   can benefit from a large media            fuzz around their anniversary,
Unappropriate twits           pas and short fashion life         coverage: It has been seen                with a tremendous amount of
provoke strong reactions      cycles                             worldwide from hundreds of                events, communication, PR
and grow a gap between                                           millions people, and it broke all         etc in every country
fashion designers and                                            previous online live stream
their brands, like for                                           records..
Stefano Gabbana or
Kenneth Cole




Prepared for Client Co Name       Project Name or Code Name      23 March 2012                  Confidential         17
Brand communications | change vs. stability
Now                                                           Timeless




Citroen DS3 –                 McDonald’s –                    Chanel, summer 2011                     Tiffany campaign
anti retro campaign           come as you are campaign        campaign
http://www.youtube.com/w      A pan European campaign         Celebration of real life moment         After all. After the dance, after
atch?v=sht9EJ05x0Y            focusing on proximity with      that become mythic – eg                 the cake, after today, after
                              consumers across their          sharing meals, pic nic                  tomorrow a Tiffany diamond
                              multiple facets                                                         ring timeless perfection forever
                                                                                                      after.
                                                                                                      Hold on. A Tiffany celebration
                                                                                                      ring captures your feelings for
                                                                                                      all times.
                                                                                                      http://www.youtube.com/watch
                                                                                                      ?v=Ec6DIh1OSo4&feature=fv
                                                                                                      wp&NR=1




Prepared for Client Co Name       Project Name or Code Name   23 March 2012                Confidential          18
anywhere                                                  somewhere
Culture of On-the-go                                      Culture of real and one
journey and global                                        place experience and local

Easy access to global and                                 Emphasis and importance of
virtual cultural landscape                                the place and moment
Nowhere and everywhere                                    Looking for local specificities
Place and space don’t matter                              Place comes first




Prepared for Client Co Name   Project Name or Code Name      23 March 2012           Confidential   19
Manifestations | anywhere vs. somewhere
Everything On-The-Go                                             One Place, One Time Experience




Health apps                   Life organisation                  New tourism goes extreme                    Nectar & Pulse –
Many health applications      Services like mobile me and        Including visiting places that              Your local soulmate
are launch to help people     Google Calendar allow you to       have been affected by
monitor and diagnostic        organise your life in a seamless   catastrophes                                A selective of creative and
their own health. Many of     integrated way, syncing the info   The site of the worst nuclear               edgy individuals giving their
them are based on iPhone      across all of your digital         accident in history will be a               own perspective and tips on
and Android systems.          devices.                           new tourist attraction, the                 their cities to get a more
                                                                 Ukrainian government                        immersed and typical
                                                                 announced. The area around                  experiences.
                                                                 Chernobyl is scheduled to
                                                                 open to visitors next year.




Prepared for Client Co Name       Project Name or Code Name      23 March 2012                    Confidential         20
Brand communications | anywhere vs. somewhere
Everything On-The-Go                                           One Place, One Time Experience




LG GW620                      Subway - No more                 Lonely Planet –                          The North Face –
Ad promoting the new LG       queuing for Sandwich             Friends of Friends                       Never Stop Exploring
GW620 Smartphone              Subway now enables you to        Lonely Planet developed an               The North face advertising
embodided as an               order your sandwich by text so   application on Facebook to               and brand positioning about
everyday friend that helps    you don’t have to wait           help you contact friends of              one time experiences in the
make the world more                                            friends that live in a specific          best mountain spots around
familiar.                                                      area of the world that you’re            the world
http://www.youtube.com/w                                       about to visit. That way you’re
atch?v=tDcwcRA_43k                                             sure to discover the place with
                                                               locals for a more immersed
                                                               experience.




Prepared for Client Co Name       Project Name or Code Name    23 March 2012                 Confidential         21
Manifestations | anywhere vs. somewhere
Journey                                                         Destination




Nexpedition –                 Couch Surfing                     Phantomcity.org – A                         Rendez-vous
a custom-made                                                   Smartphone app on                           en terre enconnue
                              Couch surfing has grown so
MYSTERY TRIP based            rapidly because it embodies a     futuristic places in New York               A TV show that proposes to a
on your travel sign                                             revealed as you visit the site              celebrity to go somewhere and
                              new way of travelling where the
                                                                                                            share the life, traditions,
                              travelling experience itself is
                                                                A collection of visionary                   culture of local people
You find travel sign, we      somehow more important than
                                                                architectural projects for New
build you a mystery trip,     the actual destination.
                                                                York City which are unlocked
we reveal your itinerary
                                                                one by one when users of the
day by day, you have an
                                                                app visit the site.
amazing adventure




Prepared for Client Co Name       Project Name or Code Name     23 March 2012                    Confidential        22
Brand communications | anywhere vs. somewhere
Journey                                                           Destination




Renault Scénic –              Bacardi Mojito Cup                  Le Petit Futé                            Easy Jet
le tour du monde des                                              The tourism guide brand has              Like most low cost airlines,
                              4th edition of the Bacardi Mojito
lapins cretins                Cup, a world tour of bars to
                                                                  launched a tourist guide                 Easy Jet advertising focuses
                                                                  specifically on fair trade               on the destination, and how
http://www.youtube.com/w      host a contest around mojito
                                                                  tourism                                  little expensive it is to get there
atch?v=yYG6AiiJgfQ            cocktails




Prepared for Client Co Name       Project Name or Code Name       23 March 2012                 Confidential          23
Manifestations | anywhere vs. somewhere
Global                                                        Local




City uniformity               World live concerts             Fetes de voisins                     Landshare for people who
                                                                                                   want to grow their own food
High street of major cities   Concerts of singers like        Celebrating life in the
all over the world tend to    Rihanna or Lady Gaga are        neighborhood.                        People participating at a
look alike, as major global   seen on live stream from fan                                         community level e.g. shared
brand rapidly establish all   across the world.                                                    allotments, Channel 4’s
over the world                                                                                     landshare scheme (UK)




Prepared for Client Co Name       Project Name or Code Name   23 March 2012             Confidential         24
Brand communications | anywhere vs. somewhere
Global                                                        Local




Nike + Human Race             Apple WWDC                      Starbucks – community                    Carrefour market
Nike organizes once a         Apple has managed to create a   service program
                                                                                                       As counter trend vs going to
year a 10Km race that         real global event, seen by
                                                              Starbucks has created in the             the hypermarkets outside
take place simultaneously     people worldwide, out of the
                                                              US and Canada the                        town, big hypermarket chains
in major cities in the 5      company’s annual worldwide
                                                              community service program,               are getting back to the city
continents                    developers conference.
                                                              which sponsors actions in                center focusing on proximity,
                                                              favor of the local communities.          with smaller stores and
                                                              These actions are brought to             advertising showcasing the
                                                              life by Starbucks employees              store salespersons.
                                                              and are open for others to join.




Prepared for Client Co Name      Project Name or Code Name    23 March 2012                 Confidential         25
Outer centricity                                          Inner centricity
Culture of Hyper connectivity                             Culture of selective relationship
and community empowerment                                 and self protection

Networking & connection                                   Emphasis and importance of the
Embrace a wide and open                                   place and moment
communitarian world                                       Looking for local specificities
                                                          Place comes first




Prepared for Client Co Name   Project Name or Code Name      23 March 2012           Confidential   26
Manifestations | outer centricity vs. inner centricity
Hyper connectivity                                             Selective relationships




Fans records                  The power of numbers             Quit Facebook day                       Emerging mini-clubs and
Media keep celebrating                                         Initiatives to convince people          clandestine restaurants in
                              Groupon, My major company,
fans records, reaching
                              My fab… offer possibilities to
                                                               to quit Facebook denunciating           megacities recreating a
hundreds of millions.                                          the superficiality, the time
                              change the rules, the game of                                            sense of familiarity and
Justin Bieber, Rihanna…                                        consuming and the privacy
                              negotiations thanks to the                                               coziness
                                                               violation of the giant
                              potential number of persons
                              involved                                                                 Derrière is a restaurant built
                                                                                                       into an apartment, with no
                                                                                                       public visibility. It works on
                                                                                                       word to mouth to preserve an
                                                                                                       intimate ambiance.




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Brand Communications | outer centricity vs. inner centricity
Hyper connectivity                                              Selective relationships




Fans recruitment              The power of numbers              Trading fake friends against                Giving more power to close
                                                                reductions in real places                   friends and family
Recruiting and thanking       What seems difficult to achieve
fans has become an issue      becomes possible with a large     Incitation to erase friends on              The SNCF provides small
to develop contact points.    support. Starbucks offer to       Facebook to gain free                       intimate groups with the
Heineken is thanking its      create jobs when politics have    whooppers when visiting a                   capacity to plan a trip and
one million fans by giving    difficulties to do so             restaurant                                  access special prices
them real hugs with
hostesses in bars.




Prepared for Client Co Name       Project Name or Code Name     23 March 2012                    Confidential          28
Manifestations | outer centricity vs. inner centricity
Community Empowerment                                            Self Protection




Celebrating Street Food       Social Media empowering            Gated communities                         Do It Yourself
in San Francisco              instant real life massive
                              gatherings                         The need to protect oneself               Autonomy for health,
La Cocina, the San                                               and to fell less exposed to               economical, and originality
Francisco Street Food                                            others that are different.                (personalised) reasons keeps
                              Food trucks becoming meeting
Festival is an incubator                                         Controlling space and access              rising in every field :
                              points across the city – relayed
kitchen for low-income                                           as a physical guaranty.                   construction, food, clothes,
                              to Twitter feeds, people follow
and immigrant                                                                                              cosmetics…
                              them and are aware as to
entrepreneurs who have        when and where they are
the drive to set up their     settled.
own food businesses. An
innovative way to keep
street food alive




Prepared for Client Co Name       Project Name or Code Name      23 March 2012                  Confidential         29
Brands Communications | outer centricity vs. inner centricity
Community Empowerment                                         Self Protection




Michel et Augustin –           Nike - 10-km run organized     Domino Pizza – Footavatar                Nissan Quashqai Urban
Join the cow                   on October 2nd 2011 by                                                  Proof - Among the others
                                                              Multi-identity as a way to
association                    Nike in the center of Paris    empower people to better                 but protected from them
Creating occasions to          Open to everyone               escape from social pressure
meet, participate and          Free training sessions                                                  Being able to benefit from the
support projects that make     organized once a week some                                              urban stimulation without the
sense to improve local life.   time before the actual run                                              tensions of the contact with an
The Cow association was        Gather Parisian around a                                                anonymous crowd.
created by Michel &            healthy and fun event
Augustin                       Also a new way to discover
                               their own city




Prepared for Client Co Name       Project Name or Code Name   23 March 2012                 Confidential         30
seamlessness                                              experience
Culture of control and                                    Culture of unleashed
design of our lives                                       and individuality

Seamless living                                           Real life celebration
Being free of constraints                                 Personal life choices
Easy life                                                 Discovery of unexpected




Prepared for Client Co Name   Project Name or Code Name      23 March 2012          Confidential   31
Manifestations | seamlessness vs. experience
Control                                                         Unleashed




Personal concierge            An application for                Disorienting art                         Outdoor cinema in Paris –
service                       Smartphones that enables          Anthony Gormley’s Blind Light            ‘Le cinéma au clair de lune’
                              consumers to immediately          piece blinded visitors with fog
‘Consider it Done’                                              to create a disorienting                 A cinema festival taking place
concierge service - buy a     know whether a product is         experience                               in summer and enabling both
‘timebank’ of 8 hours per     good or not                                                                to discover different places
month for £295 (UK)
                                                                                                         within the city, from
                              It give access to an analysis                                              Montmartre to Montsouris,
                              and scoring service for food                                               from place des Fêtes to place
                              products made by                                                           des Vosges, and the occasion
                              professionals and enables to                                               to (re)discover some of the
                              know everything about them in                                              classic or more contemporary
                              order to make the right                                                    movies using Paris as decor.
                              choices: presence of OGM,
                              dangerous additives, allergens,
                              hydrogenated fats…


Prepared for Client Co Name       Project Name or Code Name     23 March 2012                 Confidential         32
Brands Communications | seamlessness vs. experience
Control                                                        Unleashed




E. Leclerc –                  RATP –                           Red Bull - extreme sports              Yves Saint Laurent –
qui est le moins cher         ligne 1 campaign                 sponsorships                           L’homme libre campaign
Leclerc launch the smart      Moving towards more              Red Bull has grown over time           The new male fragrance by
phone application & web       automatism in the metro          a very specific territory by           Yves Saint Laurent called “the
site                          functioning – automatic lines    creating and sponsoring major          Free man”. The ad stages a
“quiestlemoinscher.com”       without driver and barriers on   extreme sport events around            man dancing freely in New
that allow consumers to       keys to ensure trains are on     the world.                             York’s streets. It incarnates a
check and compare the         time.                                                                   rambling, serene and goal-free
price of products across                                                                              type of freedom.
all major supermarket
brands.




Prepared for Client Co Name       Project Name or Code Name    23 March 2012               Confidential         33
Manifestations | seamlessness vs. experience
Modeling your identity                                          Build your real identity




Nail design                   Multi-identity                    Hobbyism                                    Increasing your
                                                                                                            real capacities
Play, personalize,            Empowering oneself to better      Real life experiences that can
experiment, change….          escape from social pressure       enrich our personal
                                                                                                            Egocentric feeling of power is
From the most creative        via the use of multiple virtual   development like hobbies,
                                                                                                            changing the game. Doping is
patches solutions to the      profiles                          classes, ongoing language
                                                                                                            already big and physical
latest color trends, like                                       learning…
                                                                                                            prosthesis as well as
yellow, military green or
                                                                                                            technological ones arrive.
blue that are available
even from the most
established make up
companies




Prepared for Client Co Name       Project Name or Code Name     23 March 2012                    Confidential         34
Brands Communications | seamlessness vs. experience
Modeling your identity                                         Build your real identity




Garnier –                     Yves Rocher – tous les           Dove –                                Make up forever – not
evolution of style            gestes de beauté campaign        Real Beauty                           retouched
Garnier has launched a         a new campaign for Yves         Dove Real Beauty campaign             Make up forever proudly calls
very successful online        Rocher in 2011 that focuses on   celebrates every woman’s own          out in the latest campaign “you
advertising that retraces     a day in a life of each woman,   beauty and personal look              are looking at the first
the evolution of style for    showing how the brand can                                              unretouched make up ad.”
men and for women             accompany every beauty
across the last 50 years      moment.

http://www.youtube.com/w
atch?v=IrySJ4dJwBc




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Consumers are constantly
stretched between the
tensions depending on the
moment and need.




Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   36
They switch and mix:
they sometimes act one way,
sometimes another…
In this context, it becomes
more difficult for brands to
catch their attention

Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   37
From tensions to opportunities: how to
mobilize brands considering
consumer’ s ambivalent and somehow
paradoxical approach to mobility?




Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   38
We have identified some macro-trends
related to the mobility tensions to give an
inspiring reading of our current
environment
Food for thought for brands to act on…


Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   39
Drivers and macro
trends of Meta Mobility




                          40
meaning                       focus                         empowerment            acting out

       Creative                 Hyper Reality                Human Cyborg                   Play the Journey
       Adventurer

                                                                                            Authentic Experience
       Deep Experience          Destination Home             Urban Survivor


       Selective
       Communities              Localism                     Portfolio Mobility

       Human Battery

                                                             Mobile Office




Prepared for Client Co Name     Project Name or Code Name       23 March 2012     Confidential     41
Meaning | Creative Adventurers
The return of the classic explorer in the modern world, but now they seek
creative inspiration instead of colonial conquest. Aided by a new information
age creative people are embarking on bold new adventures to seek out
inspiration around the world but also in the unknown around us.




  1.    Allegra Mcevedy founder of LEON set out on a real adventure presented in true 19th century explorer style.
  2.    Abandoned Places is an example of a prominent trend to explore the hidden parts of our cities Palladium boots
        have sponsored a number of short films about this also.
  3.    Rapha, luxury cycle wear designers have brought aesthetics to functional clothes and sponsored the
        Rapha Continental, epic rides across the U.S.A, producing beautiful films
  4.    The Oswald Boateng collection for SS12 updates the colonial explorer for the modern catwalk
  5.    The sculptural installations at Centre Culturel Suisse in Paris by the Chappuisat brothers aim to put visitors the position of being an explorer.


Prepared for Client Co Name                      Project Name or Code Name                      23 March 2012                         Confidential          42
Meaning | Deep experience
People are tired of a passive existence. They are seeking deeper more
human experiences in all parts of their lives. Particularly when they travel,
why stay in a hotel when you can stay in a beautiful house and meet
interesting new people?




  1. A library in British Columbia has started to lend out real people as texts. The Living Books are borrowed by users,
     who have 45 minutes in which to explore their thoughts, memories and experiences.
  2. The Umbrella Project leaves umbrellas around the City of York, free to use and drop off, each bearing a telephone number.
     Each caller is asked a question and the answers are compiled into soundwalks. “It’s about strangers, storytelling, and the murmurings of a city.”
  3. Hands up holidays is an award winning new company that specialises in providing holidays that combine sightseeing, relaxation with real
     philanthropy.
  4. Orange do some good app: Enabling people to do bite – size volunteering. Turning a spare 5 minutes into an opportunity to make a difference.


Prepared for Client Co Name                   Project Name or Code Name                     23 March 2012                        Confidential            43
Meaning | Selective communities
Increasing social closeness; gaining more control of social mobility in order to
create more meaningful social relationships online. Counter to the cold
anonymity of other online social experiences.




  1. Tatebuds is a dating site that allows people to make connections based on the music that they like
  2. Meetup is a social platform that focuses on helping people arrange meetups for people who share interests with them, for anything you like, from
     dating to a discussion about history to a visit to an art gallery.
  3. Google+ has innovated in the social networking world by allowing people to organise the different circles in their social life
  4. Pinterest is the latest digital sensation – a community people to share images of things they care about and are passionate about.




Prepared for Client Co Name                   Project Name or Code Name                    23 March 2012                        Confidential        44
Meaning | The Human Battery
The energy created and stored in the human body is being seen as a viable
source of future power. By harnessing this potential energy, the power
needed by each individual can be provided by the individual themselves.




  1. Providing a guilt-free night out, eco-minded not-for-profit Magnificent Revolution are creating events like
     Cycle-In Cinema showing films run on the pedal-power of viewers.
  2. The nPower PEG kinetic energy generator ensures that your mobile will always have life.
     By shaking the peg, the device transforms your kinetic energy into a usable charge
  3. Stockholm Central Station, which is Sweden’s biggest, has started harvesting body heat from the 250,000 people
     passing through the station daily. Body heat from the train station is being used to heat a nearby office building.
  4. Pavegen takes the ‘power of you’ to new heights, generating immediately usable energy from the kinetic force of footsteps.


Prepared for Client Co Name                  Project Name or Code Name                     23 March 2012                          Confidential   45
Focus | Hyper reality
Whole new worlds created for people to become fully immersed within. Being
a passive audience member is not an option, and viewers are expected to
participate in their own entertainment, transforming themselves into key
players and experiencing new levels of stimulation.




  1. Punchdrunk’s collaboration with Stella Artois- Black Diamond- saw audience members invited to a party in 1960’s Paris
     and then each swiftly become the protagonist in a terrifying heist story.
  2. Pottermore offers Harry Potter fanatics an online reading experience immersing them in the world of Hogwarts. They get to join a school house,
     select a wand, practise spells and are able to share and contribute to the stories they love.
  3. Booktrack synchronises music and sound effects to the text of an e-book. The sounds are automatically paced to the users reading speed and
     adds a new dimension to the experience of the story.




Prepared for Client Co Name                  Project Name or Code Name                     23 March 2012                       Confidential           46
Focus | Destination home
Rather than venturing out to spend time in faceless places, people are
increasingly opting to use the home as a space for entertaining - be it their
own, a friends, or a stranger’s living room. The comfort, warmth and intimacy
of this experience make it an extra special venue.




  1. Boilerroom.tv organises exclusive club nights that are broadcast live via their website providing viewers an opportunity to experience a live music
     event in the comfort of their own home.
  2. Songs From a Room gives people the opportunity to perform and experience intimate, unusual gigs – often in a secret living room.
  3. “During the acts nobody talks, everyone listens - creating the most intimate and spellbinding atmosphere.”
  4. Professional chef Frank Hannon delivers restaurant quality food to enjoy at home. Customers can suggest meals via email or his blog and he
     delivers them to their homes on a Friday evening. It allows individuals a budget option for gourmet dining.
  5. Amateur chefs and foodies of all kinds are opening up their homes as restaurants for paying guests. These rare, dinner party-style Supper Clubs
     bring strangers together for intimate evenings of lovingly prepared food.

Prepared for Client Co Name                   Project Name or Code Name                      23 March 2012                        Confidential         47
Focus | Localism
The strong connection people are feeling to their local areas –
the streets, neighbourhoods, and shops around them.
They are willing to stand up for them and willing to change their behaviour to
protect and support them, and to keep them flourishing.




  1. Local areas all over the world are creating their own currencies, such as the Lewes Pound or Kansas City Barter Bucks,
     designed to support small businesses.
     Money is exchanged for the community currency and can only be used in local independent shops.
  2. I Love Soweto is a creative collaborative project by the youth of Soweto, Johannesburg. It’s all about making the people of
     Soweto proud of their hood. The suburb campaign was sponsored by Thesis Concept Store
  3. Every Block enables people to discover more about their neighbourhoods and neighbours. They can share news, exchange
     ideas and arrange real life meetings. It’s a way of getting to know and improve the local community.
  4. The Brixton Cornercopia is a restaurant and shop that only sells ultra-local food - from local growers and artisan makers,
     or sourced from Brixton market. It celebrates “the abundance and diversity of ingredients available on the doorstep.”
Prepared for Client Co Name                  Project Name or Code Name                    23 March 2012                        Confidential   48
Empowerment | Human cyborgs
We are already heavily augmenting our bodies and we don’t realise quite how reliant we
have become. Our phones navigate for us and structure our lives so we don’t have to.
We monitor and enhance our bodies too. Soon even cars will be part of our bodies,
controlled by our very thoughts.




  1. From being the preserve of explorers and the military GPS software is now on millions of telephones worldwide.
     We no longer need to know where we’re going or how to get there, our phone will learn for us.
  2. Oscar Pistorius, known as Bladerunner, has become an icon of athleticism and done much to normalise prosthesis,
     being the first amputee runner to complete in mainstream athletics
  3. Jawbone UP is a new product that monitors your life, your activity, your sleep and allows you to collect this information in your telephone.
  4. Canadian film maker Rob Spence lost an eye and had it replaced with a camera which he has used to make films.
  5. Autonomos is a pioneering technology from Germany that aims to allow drivers to control their car with only the power of thought.


Prepared for Client Co Name                    Project Name or Code Name                     23 March 2012                         Confidential     49
Empowerment | Urban Survivors
There is a sort of hipster survivalism that is fascinating the young and dissatisfied.
Discussions about your essential belongings and the role of outdoor clothing in
fashion indicates an emerging identity about being always ready to move and survive
in the simplest way.




  1. The burning house and Everyday carry are two of a number of blogs in which people submit the belongings they consider to be their most
     essential
  2. Archival clothing started as a blog and has blossomed into its own brand taking its inspiration from outdoor clothing from the past they are one of
     a number of brands to pioneer this sort of frontier aesthetic.
  3. Best made is a New York brand which makes incredibly well made, incredibly premium axes. They have successfully turned these utilitarian
     objects into items of fashion and aesthetics as well as function.




Prepared for Client Co Name                   Project Name or Code Name                      23 March 2012                        Confidential         50
Empowerment | Portfolio Mobility
People are moving on from a car-centric transport life and incorporating public
transport, bicycles, hire cars, electric cars and so on into their own personal
transport portfolios.




  1. The bicycle has become ubiquitous in day to day travel in cities across the world. Enhanced by hire services like Velib and London’s Barclays Bikes.
  2. Small electric vehicles for short trips in the city are only going to grow in popularity – one more string to the bow of those seeking mobility.
  3. Flexible car rental like ZipCar and now Autolib in Paris mean that you don’t need to own transport to be mobile. People can juggle different vehicles for
     different needs seamlessly.
  4. In the future Minority Report style autonomous travel pods and the next generation of high speed trains are going to make only add to our options.




Prepared for Client Co Name                   Project Name or Code Name                      23 March 2012                        Confidential         51
Empowerment | Mobile office
There is no longer any dead space, almost every moment of our days can be made
productive as wi-fi and 4g connectivity move towards ubiquity and mobile devices
become ever more functional.




  1. The proliferation of mobile devices have ensured that where once travel time was the reserve of the crossword and the book it
     can now be as productive as any other part of our working day.
  2. With Siri for the iPhone Apple has finally made voice recognition work, you can organise your schedule even whilst you drive.
  3. Websites like Lets meet and work, which collects café’s with wifi in London, though simple, represents the current flexibility of
     working environments available.
  4. Cloudon is an app for iPad which promises to give you full access to the Windows platform via the cloud.
  5. Even trains, and aeroplanes are now providing increasingly high speed wi fi to their customers. Soon there will be no where
     that you can hide from the office!

Prepared for Client Co Name                    Project Name or Code Name                     23 March 2012                         Confidential   52
Acting out | Play the journey
Part of the larger ‘gamification’ trend our journeys are now becoming leisure. Our
position and our movement can get us points, prizes and status!




  1. Topshop SCVNGR is a gaming app for students. Players must earn points by completing a series of shopping related challenges online and receive
     prizes or discounts for their efforts.
  2. Chromaroma turns the entire London transport system into a game board - using oyster cards to award players points based on where and how they
     travel. Players are awarded more points for getting to a destination quicker, off peak travel as well as using more eco friendly forms of transport.
  3. Pepsi Loot is a great example of a brand tapping in this to trend to create an engaging brand experience for their consumers, and keeping up with them
     as they move through their busy lives.
  4. A real life zombie movie. A terrifying night-time street game with 500 players where the aim is to survive a night in the city without becoming a zombie.
     If the blood-spattered actors don’t reach you, you win – and can celebrate with a wild, zombie-themed disco.

Prepared for Client Co Name                   Project Name or Code Name                     23 March 2012                         Confidential        53
Acting out | Authentic Experience
People are seeking ways to maintain local simple experiences in a
fast moving modern world. Getting outside and doing ‘real’ things
instead of going to the gym, socialising online and so on.




  1. The Tweed Run is an event occuring in cities across the world were vintage enthusiasts gather together to take a cycle ride in authentic old fashion
  2. Timeshare Backyard In NY opens up space for friends to get together in a city where its hard to come by pieces of outdoor space for friends and
     communities to come together
  3. The Green Gym initiative encourages people to get outside and work together. Expertly led community environmental projects allow people to meet
     each other and tackle physical jobs in the outdoors – benefitting their local areas as well as their bodies.
  4. Diesel brings the experience of Facebook offline. Participants wear their statuses and meet their commenters, face to face.
  5. Art project Snail Mail My Email will handwrite your emails and send them the old fashioned way, complete with doodles or a lip-sticked kiss.


Prepared for Client Co Name                   Project Name or Code Name                    23 March 2012                        Confidential        54
Key take-outs




                55
Meta Mobility is a new,
holistic and comprehensive
model of mobility




Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   56
For more information, please contact Cécile Gorgeon, Director
c.gorgeon@added-value.fr


To watch the webinar contact Marina Cozzika, PR
m.cozzika@added-value.fr


Disclaimer : The images in this presentation are for research purposes only
and to help visualize the points made. Every effort has been made to obtain
permission to use these images and they remain the property of their
respective owners. If the owner of any of these images wishes them removed,
please contact m.cozzika@added-value.fr.




Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   57
Thank you




Prepared for Client Co Name   Project Name or Code Name   23 March 2012   Confidential   58

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Trends in human mobility

  • 1. Trends in human mobility and how to mobilise your brand 1
  • 2. From Mobility to Meta Mobility Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 2
  • 3. During prehistory, mobility was a very simple and basic notion…a matter of life and death. hunt socialize migrate to feed in order to to a better the tribe reproduce climate Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 3
  • 4. Mobility opened up new worlds of opportunities, generating new challenges and risks at the same time. new opportunity = new risk Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 4
  • 5. Mobility meant ‘move further and evolve’ to survive Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 5
  • 6. In the stone age, Mobility was a linear and bi-dimensional notion: a concept related to space and time Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 6
  • 7. So, what has changed today? Technical and human evolution, science and technologies have progressively changed the how we think about mobility. 7
  • 8. Mobility empowers human beings Creating a multi-dimensional and multi-faceted world Redefining our relationship with time, space and ourselves Driving us to an era of Meta Mobility Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 8
  • 9. The Meta Mobility Context 9
  • 10. What is Meta Mobility ? Meta Mobility is not about just about being hyper mobile It’s not just about using technology to access information on the move Meta Mobility is a dynamic and holistic way of understanding how consumers view the challenges and opportunities of an increasingly mobile society Meta mobility is about the tensions that are created between our incredible desire for empowerment and our natural inclination for moments of truth and authenticity and simplicity Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 10
  • 11. We have identified 4 central tensions change stability anywhere somewhere outer centricity inner centricity seamlessness experience Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 11
  • 12. change stability Culture of instant, Culture of slow, enduring ephemeral and new and timelessness Renewal, novelty, constant Step back to refocus, take change and evolution the time for things Time distortion and redefinition Unchanged good moments are precious Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 12
  • 13. Manifestations | change vs. stability Instant Slow Fast virtual shopping Fast & fresh on the go Slow Movement Neighborhood delivery Home Plus (Tesco) in Fast & natural food chains Starting with Slow food, a Increasing number of small Korea allows to fill a see no slowing down. Fresh concept that continues to food businesses prefer to shopping basket from an ingredients with a short life appeal to consumers and create a stronger link with their interactive wall in the have become synonym of restaurant owners. – and now consumers and to deliver only metro station. The healthy food far beyond, with more than in the neighborhood in a shopping is directly 500.000 entries on Google sustainable way (bicyle, delivered home as quickly under slow movement, electric car or bike etc). Very as your metro ride. praising life at a slower pace. A popular in UK and France senior manager at IBM even launched the slow email movement. After “In praise of slow” Carl Honoré launched a new book called “Under Pressure” at the origin of the slow parenting movement. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 13
  • 14. Brand communications | change vs. stability Instant Slow Coca Cola light, SNCF – Rayban Never Hide – Schweppes – interactive outdoor ad mistery box tomato battle Slow motion ad A talking ad that reacts to A misterious travel box Savoring the preparation as All the details that slow motion the situation and speaks placed in Palais Royal, Paris much as the moment. allows to capture directly to the person with a red botton in the http://www.youtube.com/watch http://www.youtube.com/watch passing in front middle, asking people if they ?v=iSZ9AcR0KdM ?v=pRFfJJjLpqw could leave right now where http://www.youtube.com/w would they go... atch?v=h46CGH- 0r5I&feature=player_emb http://www.youtube.com/watc edded h?v=94MvHBmlEHI Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 14
  • 15. Manifestations | change vs. stability Ephemeral and always renewing Enduring and enriching Pop up … Mobile, temporary structures Long term urban shifts Luxury cathedrals Stores, brand corner Re:START’s shipping crates Greener cities – close up of big Luxury brands create shops, restaurants, bars, converted into retail centers in highways to recreate urban / glamorous and sophisticated hotels….everything is New Zealand pedestrian space, huge structures for their flagship temporary, changing success in San Francisco and stores, these places become places and never lasting Shipping containers converted ongoing in many US cities shopping (and visitors) in its original form into student houses in the destinations, they also host art Multiplying city symbols: giant Netherlands and in Canada galleries, restaurants to drive projects by world renown even more traffic architects to raise cities” prestige and to attract more visitors Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 15
  • 16. Brand communications | change vs. stability Ephemeral Enduring T-Mobile – Hermes – Chrysler – Imported Hermes – dance flash mob Scarf Pop Up store from Detroit campaign a tribute to Craftsmanship The very concept of flash A pop up shop and exhibition How to retrace a city’s history, The 2011 “contemporary mobs is to focus on the for scarf tying and stylizing - with high and lows and craftsman since 1832” present, to point a precise lesson and photo sessions. generate a sense of belonging campaign moment in time and and pride « les mains d’Hermes »Short disappear right after http://www.youtube.com/watch movie celebrating Hermes’ http://www.youtube.com/w ?v=SKL254Y_jtc craftsmans, their savoir faire atch?v=VQ3d3KigPQM which is passed by one generation to the next one and their passion for hand made perfection. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 16
  • 17. Manifestations | change vs. stability Now Timeless Twit before you think Fast fashion cycles The power of celebration Coca Cola 125th broadcasted anniversary The thirst for giving & Fashion changes faster than Very traditional events like the FMCG are now part of our getting always new news ever, we can follow it by royal wedding continue to shared culture and brands like might be dangerous checkign the raise and fall of attract viewers but today they Coca Cola have made a big fashion icons, the fashion faux- can benefit from a large media fuzz around their anniversary, Unappropriate twits pas and short fashion life coverage: It has been seen with a tremendous amount of provoke strong reactions cycles worldwide from hundreds of events, communication, PR and grow a gap between millions people, and it broke all etc in every country fashion designers and previous online live stream their brands, like for records.. Stefano Gabbana or Kenneth Cole Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 17
  • 18. Brand communications | change vs. stability Now Timeless Citroen DS3 – McDonald’s – Chanel, summer 2011 Tiffany campaign anti retro campaign come as you are campaign campaign http://www.youtube.com/w A pan European campaign Celebration of real life moment After all. After the dance, after atch?v=sht9EJ05x0Y focusing on proximity with that become mythic – eg the cake, after today, after consumers across their sharing meals, pic nic tomorrow a Tiffany diamond multiple facets ring timeless perfection forever after. Hold on. A Tiffany celebration ring captures your feelings for all times. http://www.youtube.com/watch ?v=Ec6DIh1OSo4&feature=fv wp&NR=1 Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 18
  • 19. anywhere somewhere Culture of On-the-go Culture of real and one journey and global place experience and local Easy access to global and Emphasis and importance of virtual cultural landscape the place and moment Nowhere and everywhere Looking for local specificities Place and space don’t matter Place comes first Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 19
  • 20. Manifestations | anywhere vs. somewhere Everything On-The-Go One Place, One Time Experience Health apps Life organisation New tourism goes extreme Nectar & Pulse – Many health applications Services like mobile me and Including visiting places that Your local soulmate are launch to help people Google Calendar allow you to have been affected by monitor and diagnostic organise your life in a seamless catastrophes A selective of creative and their own health. Many of integrated way, syncing the info The site of the worst nuclear edgy individuals giving their them are based on iPhone across all of your digital accident in history will be a own perspective and tips on and Android systems. devices. new tourist attraction, the their cities to get a more Ukrainian government immersed and typical announced. The area around experiences. Chernobyl is scheduled to open to visitors next year. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 20
  • 21. Brand communications | anywhere vs. somewhere Everything On-The-Go One Place, One Time Experience LG GW620 Subway - No more Lonely Planet – The North Face – Ad promoting the new LG queuing for Sandwich Friends of Friends Never Stop Exploring GW620 Smartphone Subway now enables you to Lonely Planet developed an The North face advertising embodided as an order your sandwich by text so application on Facebook to and brand positioning about everyday friend that helps you don’t have to wait help you contact friends of one time experiences in the make the world more friends that live in a specific best mountain spots around familiar. area of the world that you’re the world http://www.youtube.com/w about to visit. That way you’re atch?v=tDcwcRA_43k sure to discover the place with locals for a more immersed experience. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 21
  • 22. Manifestations | anywhere vs. somewhere Journey Destination Nexpedition – Couch Surfing Phantomcity.org – A Rendez-vous a custom-made Smartphone app on en terre enconnue Couch surfing has grown so MYSTERY TRIP based rapidly because it embodies a futuristic places in New York A TV show that proposes to a on your travel sign revealed as you visit the site celebrity to go somewhere and new way of travelling where the share the life, traditions, travelling experience itself is A collection of visionary culture of local people You find travel sign, we somehow more important than architectural projects for New build you a mystery trip, the actual destination. York City which are unlocked we reveal your itinerary one by one when users of the day by day, you have an app visit the site. amazing adventure Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 22
  • 23. Brand communications | anywhere vs. somewhere Journey Destination Renault Scénic – Bacardi Mojito Cup Le Petit Futé Easy Jet le tour du monde des The tourism guide brand has Like most low cost airlines, 4th edition of the Bacardi Mojito lapins cretins Cup, a world tour of bars to launched a tourist guide Easy Jet advertising focuses specifically on fair trade on the destination, and how http://www.youtube.com/w host a contest around mojito tourism little expensive it is to get there atch?v=yYG6AiiJgfQ cocktails Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 23
  • 24. Manifestations | anywhere vs. somewhere Global Local City uniformity World live concerts Fetes de voisins Landshare for people who want to grow their own food High street of major cities Concerts of singers like Celebrating life in the all over the world tend to Rihanna or Lady Gaga are neighborhood. People participating at a look alike, as major global seen on live stream from fan community level e.g. shared brand rapidly establish all across the world. allotments, Channel 4’s over the world landshare scheme (UK) Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 24
  • 25. Brand communications | anywhere vs. somewhere Global Local Nike + Human Race Apple WWDC Starbucks – community Carrefour market Nike organizes once a Apple has managed to create a service program As counter trend vs going to year a 10Km race that real global event, seen by Starbucks has created in the the hypermarkets outside take place simultaneously people worldwide, out of the US and Canada the town, big hypermarket chains in major cities in the 5 company’s annual worldwide community service program, are getting back to the city continents developers conference. which sponsors actions in center focusing on proximity, favor of the local communities. with smaller stores and These actions are brought to advertising showcasing the life by Starbucks employees store salespersons. and are open for others to join. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 25
  • 26. Outer centricity Inner centricity Culture of Hyper connectivity Culture of selective relationship and community empowerment and self protection Networking & connection Emphasis and importance of the Embrace a wide and open place and moment communitarian world Looking for local specificities Place comes first Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 26
  • 27. Manifestations | outer centricity vs. inner centricity Hyper connectivity Selective relationships Fans records The power of numbers Quit Facebook day Emerging mini-clubs and Media keep celebrating Initiatives to convince people clandestine restaurants in Groupon, My major company, fans records, reaching My fab… offer possibilities to to quit Facebook denunciating megacities recreating a hundreds of millions. the superficiality, the time change the rules, the game of sense of familiarity and Justin Bieber, Rihanna… consuming and the privacy negotiations thanks to the coziness violation of the giant potential number of persons involved Derrière is a restaurant built into an apartment, with no public visibility. It works on word to mouth to preserve an intimate ambiance. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 27
  • 28. Brand Communications | outer centricity vs. inner centricity Hyper connectivity Selective relationships Fans recruitment The power of numbers Trading fake friends against Giving more power to close reductions in real places friends and family Recruiting and thanking What seems difficult to achieve fans has become an issue becomes possible with a large Incitation to erase friends on The SNCF provides small to develop contact points. support. Starbucks offer to Facebook to gain free intimate groups with the Heineken is thanking its create jobs when politics have whooppers when visiting a capacity to plan a trip and one million fans by giving difficulties to do so restaurant access special prices them real hugs with hostesses in bars. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 28
  • 29. Manifestations | outer centricity vs. inner centricity Community Empowerment Self Protection Celebrating Street Food Social Media empowering Gated communities Do It Yourself in San Francisco instant real life massive gatherings The need to protect oneself Autonomy for health, La Cocina, the San and to fell less exposed to economical, and originality Francisco Street Food others that are different. (personalised) reasons keeps Food trucks becoming meeting Festival is an incubator Controlling space and access rising in every field : points across the city – relayed kitchen for low-income as a physical guaranty. construction, food, clothes, to Twitter feeds, people follow and immigrant cosmetics… them and are aware as to entrepreneurs who have when and where they are the drive to set up their settled. own food businesses. An innovative way to keep street food alive Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 29
  • 30. Brands Communications | outer centricity vs. inner centricity Community Empowerment Self Protection Michel et Augustin – Nike - 10-km run organized Domino Pizza – Footavatar Nissan Quashqai Urban Join the cow on October 2nd 2011 by Proof - Among the others Multi-identity as a way to association Nike in the center of Paris empower people to better but protected from them Creating occasions to Open to everyone escape from social pressure meet, participate and Free training sessions Being able to benefit from the support projects that make organized once a week some urban stimulation without the sense to improve local life. time before the actual run tensions of the contact with an The Cow association was Gather Parisian around a anonymous crowd. created by Michel & healthy and fun event Augustin Also a new way to discover their own city Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 30
  • 31. seamlessness experience Culture of control and Culture of unleashed design of our lives and individuality Seamless living Real life celebration Being free of constraints Personal life choices Easy life Discovery of unexpected Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 31
  • 32. Manifestations | seamlessness vs. experience Control Unleashed Personal concierge An application for Disorienting art Outdoor cinema in Paris – service Smartphones that enables Anthony Gormley’s Blind Light ‘Le cinéma au clair de lune’ consumers to immediately piece blinded visitors with fog ‘Consider it Done’ to create a disorienting A cinema festival taking place concierge service - buy a know whether a product is experience in summer and enabling both ‘timebank’ of 8 hours per good or not to discover different places month for £295 (UK) within the city, from It give access to an analysis Montmartre to Montsouris, and scoring service for food from place des Fêtes to place products made by des Vosges, and the occasion professionals and enables to to (re)discover some of the know everything about them in classic or more contemporary order to make the right movies using Paris as decor. choices: presence of OGM, dangerous additives, allergens, hydrogenated fats… Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 32
  • 33. Brands Communications | seamlessness vs. experience Control Unleashed E. Leclerc – RATP – Red Bull - extreme sports Yves Saint Laurent – qui est le moins cher ligne 1 campaign sponsorships L’homme libre campaign Leclerc launch the smart Moving towards more Red Bull has grown over time The new male fragrance by phone application & web automatism in the metro a very specific territory by Yves Saint Laurent called “the site functioning – automatic lines creating and sponsoring major Free man”. The ad stages a “quiestlemoinscher.com” without driver and barriers on extreme sport events around man dancing freely in New that allow consumers to keys to ensure trains are on the world. York’s streets. It incarnates a check and compare the time. rambling, serene and goal-free price of products across type of freedom. all major supermarket brands. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 33
  • 34. Manifestations | seamlessness vs. experience Modeling your identity Build your real identity Nail design Multi-identity Hobbyism Increasing your real capacities Play, personalize, Empowering oneself to better Real life experiences that can experiment, change…. escape from social pressure enrich our personal Egocentric feeling of power is From the most creative via the use of multiple virtual development like hobbies, changing the game. Doping is patches solutions to the profiles classes, ongoing language already big and physical latest color trends, like learning… prosthesis as well as yellow, military green or technological ones arrive. blue that are available even from the most established make up companies Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 34
  • 35. Brands Communications | seamlessness vs. experience Modeling your identity Build your real identity Garnier – Yves Rocher – tous les Dove – Make up forever – not evolution of style gestes de beauté campaign Real Beauty retouched Garnier has launched a a new campaign for Yves Dove Real Beauty campaign Make up forever proudly calls very successful online Rocher in 2011 that focuses on celebrates every woman’s own out in the latest campaign “you advertising that retraces a day in a life of each woman, beauty and personal look are looking at the first the evolution of style for showing how the brand can unretouched make up ad.” men and for women accompany every beauty across the last 50 years moment. http://www.youtube.com/w atch?v=IrySJ4dJwBc Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 35
  • 36. Consumers are constantly stretched between the tensions depending on the moment and need. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 36
  • 37. They switch and mix: they sometimes act one way, sometimes another… In this context, it becomes more difficult for brands to catch their attention Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 37
  • 38. From tensions to opportunities: how to mobilize brands considering consumer’ s ambivalent and somehow paradoxical approach to mobility? Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 38
  • 39. We have identified some macro-trends related to the mobility tensions to give an inspiring reading of our current environment Food for thought for brands to act on… Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 39
  • 40. Drivers and macro trends of Meta Mobility 40
  • 41. meaning focus empowerment acting out Creative Hyper Reality Human Cyborg Play the Journey Adventurer Authentic Experience Deep Experience Destination Home Urban Survivor Selective Communities Localism Portfolio Mobility Human Battery Mobile Office Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 41
  • 42. Meaning | Creative Adventurers The return of the classic explorer in the modern world, but now they seek creative inspiration instead of colonial conquest. Aided by a new information age creative people are embarking on bold new adventures to seek out inspiration around the world but also in the unknown around us. 1. Allegra Mcevedy founder of LEON set out on a real adventure presented in true 19th century explorer style. 2. Abandoned Places is an example of a prominent trend to explore the hidden parts of our cities Palladium boots have sponsored a number of short films about this also. 3. Rapha, luxury cycle wear designers have brought aesthetics to functional clothes and sponsored the Rapha Continental, epic rides across the U.S.A, producing beautiful films 4. The Oswald Boateng collection for SS12 updates the colonial explorer for the modern catwalk 5. The sculptural installations at Centre Culturel Suisse in Paris by the Chappuisat brothers aim to put visitors the position of being an explorer. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 42
  • 43. Meaning | Deep experience People are tired of a passive existence. They are seeking deeper more human experiences in all parts of their lives. Particularly when they travel, why stay in a hotel when you can stay in a beautiful house and meet interesting new people? 1. A library in British Columbia has started to lend out real people as texts. The Living Books are borrowed by users, who have 45 minutes in which to explore their thoughts, memories and experiences. 2. The Umbrella Project leaves umbrellas around the City of York, free to use and drop off, each bearing a telephone number. Each caller is asked a question and the answers are compiled into soundwalks. “It’s about strangers, storytelling, and the murmurings of a city.” 3. Hands up holidays is an award winning new company that specialises in providing holidays that combine sightseeing, relaxation with real philanthropy. 4. Orange do some good app: Enabling people to do bite – size volunteering. Turning a spare 5 minutes into an opportunity to make a difference. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 43
  • 44. Meaning | Selective communities Increasing social closeness; gaining more control of social mobility in order to create more meaningful social relationships online. Counter to the cold anonymity of other online social experiences. 1. Tatebuds is a dating site that allows people to make connections based on the music that they like 2. Meetup is a social platform that focuses on helping people arrange meetups for people who share interests with them, for anything you like, from dating to a discussion about history to a visit to an art gallery. 3. Google+ has innovated in the social networking world by allowing people to organise the different circles in their social life 4. Pinterest is the latest digital sensation – a community people to share images of things they care about and are passionate about. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 44
  • 45. Meaning | The Human Battery The energy created and stored in the human body is being seen as a viable source of future power. By harnessing this potential energy, the power needed by each individual can be provided by the individual themselves. 1. Providing a guilt-free night out, eco-minded not-for-profit Magnificent Revolution are creating events like Cycle-In Cinema showing films run on the pedal-power of viewers. 2. The nPower PEG kinetic energy generator ensures that your mobile will always have life. By shaking the peg, the device transforms your kinetic energy into a usable charge 3. Stockholm Central Station, which is Sweden’s biggest, has started harvesting body heat from the 250,000 people passing through the station daily. Body heat from the train station is being used to heat a nearby office building. 4. Pavegen takes the ‘power of you’ to new heights, generating immediately usable energy from the kinetic force of footsteps. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 45
  • 46. Focus | Hyper reality Whole new worlds created for people to become fully immersed within. Being a passive audience member is not an option, and viewers are expected to participate in their own entertainment, transforming themselves into key players and experiencing new levels of stimulation. 1. Punchdrunk’s collaboration with Stella Artois- Black Diamond- saw audience members invited to a party in 1960’s Paris and then each swiftly become the protagonist in a terrifying heist story. 2. Pottermore offers Harry Potter fanatics an online reading experience immersing them in the world of Hogwarts. They get to join a school house, select a wand, practise spells and are able to share and contribute to the stories they love. 3. Booktrack synchronises music and sound effects to the text of an e-book. The sounds are automatically paced to the users reading speed and adds a new dimension to the experience of the story. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 46
  • 47. Focus | Destination home Rather than venturing out to spend time in faceless places, people are increasingly opting to use the home as a space for entertaining - be it their own, a friends, or a stranger’s living room. The comfort, warmth and intimacy of this experience make it an extra special venue. 1. Boilerroom.tv organises exclusive club nights that are broadcast live via their website providing viewers an opportunity to experience a live music event in the comfort of their own home. 2. Songs From a Room gives people the opportunity to perform and experience intimate, unusual gigs – often in a secret living room. 3. “During the acts nobody talks, everyone listens - creating the most intimate and spellbinding atmosphere.” 4. Professional chef Frank Hannon delivers restaurant quality food to enjoy at home. Customers can suggest meals via email or his blog and he delivers them to their homes on a Friday evening. It allows individuals a budget option for gourmet dining. 5. Amateur chefs and foodies of all kinds are opening up their homes as restaurants for paying guests. These rare, dinner party-style Supper Clubs bring strangers together for intimate evenings of lovingly prepared food. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 47
  • 48. Focus | Localism The strong connection people are feeling to their local areas – the streets, neighbourhoods, and shops around them. They are willing to stand up for them and willing to change their behaviour to protect and support them, and to keep them flourishing. 1. Local areas all over the world are creating their own currencies, such as the Lewes Pound or Kansas City Barter Bucks, designed to support small businesses. Money is exchanged for the community currency and can only be used in local independent shops. 2. I Love Soweto is a creative collaborative project by the youth of Soweto, Johannesburg. It’s all about making the people of Soweto proud of their hood. The suburb campaign was sponsored by Thesis Concept Store 3. Every Block enables people to discover more about their neighbourhoods and neighbours. They can share news, exchange ideas and arrange real life meetings. It’s a way of getting to know and improve the local community. 4. The Brixton Cornercopia is a restaurant and shop that only sells ultra-local food - from local growers and artisan makers, or sourced from Brixton market. It celebrates “the abundance and diversity of ingredients available on the doorstep.” Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 48
  • 49. Empowerment | Human cyborgs We are already heavily augmenting our bodies and we don’t realise quite how reliant we have become. Our phones navigate for us and structure our lives so we don’t have to. We monitor and enhance our bodies too. Soon even cars will be part of our bodies, controlled by our very thoughts. 1. From being the preserve of explorers and the military GPS software is now on millions of telephones worldwide. We no longer need to know where we’re going or how to get there, our phone will learn for us. 2. Oscar Pistorius, known as Bladerunner, has become an icon of athleticism and done much to normalise prosthesis, being the first amputee runner to complete in mainstream athletics 3. Jawbone UP is a new product that monitors your life, your activity, your sleep and allows you to collect this information in your telephone. 4. Canadian film maker Rob Spence lost an eye and had it replaced with a camera which he has used to make films. 5. Autonomos is a pioneering technology from Germany that aims to allow drivers to control their car with only the power of thought. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 49
  • 50. Empowerment | Urban Survivors There is a sort of hipster survivalism that is fascinating the young and dissatisfied. Discussions about your essential belongings and the role of outdoor clothing in fashion indicates an emerging identity about being always ready to move and survive in the simplest way. 1. The burning house and Everyday carry are two of a number of blogs in which people submit the belongings they consider to be their most essential 2. Archival clothing started as a blog and has blossomed into its own brand taking its inspiration from outdoor clothing from the past they are one of a number of brands to pioneer this sort of frontier aesthetic. 3. Best made is a New York brand which makes incredibly well made, incredibly premium axes. They have successfully turned these utilitarian objects into items of fashion and aesthetics as well as function. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 50
  • 51. Empowerment | Portfolio Mobility People are moving on from a car-centric transport life and incorporating public transport, bicycles, hire cars, electric cars and so on into their own personal transport portfolios. 1. The bicycle has become ubiquitous in day to day travel in cities across the world. Enhanced by hire services like Velib and London’s Barclays Bikes. 2. Small electric vehicles for short trips in the city are only going to grow in popularity – one more string to the bow of those seeking mobility. 3. Flexible car rental like ZipCar and now Autolib in Paris mean that you don’t need to own transport to be mobile. People can juggle different vehicles for different needs seamlessly. 4. In the future Minority Report style autonomous travel pods and the next generation of high speed trains are going to make only add to our options. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 51
  • 52. Empowerment | Mobile office There is no longer any dead space, almost every moment of our days can be made productive as wi-fi and 4g connectivity move towards ubiquity and mobile devices become ever more functional. 1. The proliferation of mobile devices have ensured that where once travel time was the reserve of the crossword and the book it can now be as productive as any other part of our working day. 2. With Siri for the iPhone Apple has finally made voice recognition work, you can organise your schedule even whilst you drive. 3. Websites like Lets meet and work, which collects café’s with wifi in London, though simple, represents the current flexibility of working environments available. 4. Cloudon is an app for iPad which promises to give you full access to the Windows platform via the cloud. 5. Even trains, and aeroplanes are now providing increasingly high speed wi fi to their customers. Soon there will be no where that you can hide from the office! Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 52
  • 53. Acting out | Play the journey Part of the larger ‘gamification’ trend our journeys are now becoming leisure. Our position and our movement can get us points, prizes and status! 1. Topshop SCVNGR is a gaming app for students. Players must earn points by completing a series of shopping related challenges online and receive prizes or discounts for their efforts. 2. Chromaroma turns the entire London transport system into a game board - using oyster cards to award players points based on where and how they travel. Players are awarded more points for getting to a destination quicker, off peak travel as well as using more eco friendly forms of transport. 3. Pepsi Loot is a great example of a brand tapping in this to trend to create an engaging brand experience for their consumers, and keeping up with them as they move through their busy lives. 4. A real life zombie movie. A terrifying night-time street game with 500 players where the aim is to survive a night in the city without becoming a zombie. If the blood-spattered actors don’t reach you, you win – and can celebrate with a wild, zombie-themed disco. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 53
  • 54. Acting out | Authentic Experience People are seeking ways to maintain local simple experiences in a fast moving modern world. Getting outside and doing ‘real’ things instead of going to the gym, socialising online and so on. 1. The Tweed Run is an event occuring in cities across the world were vintage enthusiasts gather together to take a cycle ride in authentic old fashion 2. Timeshare Backyard In NY opens up space for friends to get together in a city where its hard to come by pieces of outdoor space for friends and communities to come together 3. The Green Gym initiative encourages people to get outside and work together. Expertly led community environmental projects allow people to meet each other and tackle physical jobs in the outdoors – benefitting their local areas as well as their bodies. 4. Diesel brings the experience of Facebook offline. Participants wear their statuses and meet their commenters, face to face. 5. Art project Snail Mail My Email will handwrite your emails and send them the old fashioned way, complete with doodles or a lip-sticked kiss. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 54
  • 56. Meta Mobility is a new, holistic and comprehensive model of mobility Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 56
  • 57. For more information, please contact Cécile Gorgeon, Director c.gorgeon@added-value.fr To watch the webinar contact Marina Cozzika, PR m.cozzika@added-value.fr Disclaimer : The images in this presentation are for research purposes only and to help visualize the points made. Every effort has been made to obtain permission to use these images and they remain the property of their respective owners. If the owner of any of these images wishes them removed, please contact m.cozzika@added-value.fr. Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 57
  • 58. Thank you Prepared for Client Co Name Project Name or Code Name 23 March 2012 Confidential 58