2. Who Are They?
Medical Care Alert is a Medical Alert Systems provider that
specializes in BOSCH brand devices and speedy emergency
responses for customers who have found themselves in need of
assistance following an accident in their homes. With 24/7
monitoring and various products and payment options, Medical Care
Alert is in the business of helping others feel an increase of peace of
mind and safety.
Their operators are all EMT certified and will make certain to remain
on the phone until help arrives on the scene.
3. What Services Do They Offer?
They claim to provide the very best medical alert systems and the
very best monitoring in the industry. All their agents are based in the
USA and are available all day and all night to make sure their senior
clients are safe.
Their products include a home based medical alert system, a home
and yard medical alert system which covers a wider area, and a
home and away medical alert system which can be used anywhere
in the United States for those who like to travel but still want the
security of a medical alert system service.
4. History As A Company
Medical Care Alert has been in business for 5 years providing
emergency responses for their users quickly and with genuine care.
They offer 3 different products to choose from and a dedicated staff
that is available at all hours to tend to the needs of their customers.
They have been awarded the “Angie’s List 2013 Super Service
Award” and are proud to part of the top 5% of companies rated on
Angie’s List that receive this award.
5. FAQ Page
Their FAQ page is quite lengthy and answers questions both about
the Medical Alert Systems that they provide as well as questions
regarding ordering procedures, cost and what type of medical alert
service is best for certain circumstances.
Other questions include, “What if I lose power?”, “Can I take it to the
mall or in the car?”, “How will EMS access my home if the door is
locked?”, “Can more than one person be protected at a location”,
“What happens if something goes wrong with the equipment?” and
many more.
6. How Do They Rate With The BBB?
Medical Care Alert has a solid “A” rating with the Better Business
Bureau for being a company that has been in business for a
reasonably lengthy amount of time, having received few complaints
over the years for a company of their size, and for addressing
complaints that they have received with promptness and
professionalism. In fact, they haven’t had any complaints issued
against them through the Better Business Bureau in the last 3 years
which speaks well for their products and services.
7. What Do Their Services Cost?
Prices range from $27.45 a month for the “Home” medical alert
system which covers the inside of the home and is $329.40 annually,
the “Home and Yard” system which covers the yard, nearby mailbox
and close neighbors and costs $32.04 a month or $384.48 annually
and the “Home and Away” medical alert system which costs $36.62 a
month or $439.45 annually and can be used anywhere in the US
with the help of a GPS.
8. Additional Website Resources
Medical Care Alert has a very informative, insightful blog that covers
topics of a general interest to their client base including driving as a
senior citizen, “Senior Citizen’s Day”, hobbies for seniors and plenty
of blogs regarding medical alert systems including personal stories
from others on how these systems saved their lives or brought them
the help they needed following an accident.
9. Who Are Their Customers?
Their customers are senior citizens who are looking to continue living
as independently as possible while maintaining a safe environment
and the families and friends of seniors who are concerned about the
well being of someone they love and are wanting to make certain
their loved one is able to have the help they need should an accident
occur.
10. What Makes Them Stand Out?
They offer a GPS activated medical alert system which allows
seniors to feel even more freedom beyond their own homes and yard
while still securing the round-the-clock support from trained
professionals who are on call to assist them and send help if needed.
Their rating with the Better Business Bureau and lack of any
complaints in the last 3 years is another particularly positive factor in
their favor.
11. Are They On Social Media?
Not only does Medical Care Alert have a blog with lots of posts that
are added regularly, they also maintain an active presence on most
of the major social media channels including Facebook, Twitter,
YouTube and Google+. Their YouTube channel in particular is full of
many testimonials from actual customers who have had a positive
experience with the company and their products and services.
12. Ranking With Best Companys
Best Companys ranks Medical Care alert highly with an 8.9 overall
rating for affordable prices, free activation, 24/7 monitoring and a
lifetime warranty. Users themselves are particularly pleased with the
company giving Medical Care Alert a 9.5 overall with very little
negative to say about their experiences with the company.
13. Possible Negatives
There’s little negative to be found with Medical Care Alert. One of the
possible downsides may be their lack of experience in the industry
compared with some competitors who have been in business for
decades whereas they’ve only been in business for 5 years.
However, they’re off to a good start in building a strong client base
and proving themselves as an organization that truly cares about the
seniors who are looking to them to help them live fuller, more
independent lives.
14. Learn More
The entire profile for “Medical Care Alert” can be seen by visiting the
Best Companys website at the link below:
http://thebestcompanys.com/medical-alert-
systems/company/medical-care-alert/