This exercise serves to explain the situation of a management about how a manager can ensure their employees in achieving the goals. There are several methods that have been identified by the manager.

1. MGT 114
Principle Of Management
Nama: Thomas Albechien
Lecturer: Pn.NorZahirah Zakri Binti Zakri

2. Introduction
- This exercise serves to explain the situation of a
management about how a manager can ensure their
employees in achieving the goals. There are several
methods that have been identified by the manager.

3. Basic Management Function
- Basic management function : ☺ Planning
☺ Organizing
☺ Leading
☺ Controlling
- Managing Role : ☺ Interpersonal Role ; - figurehead role
- Leader
- Liaison role
☺ Informational Role ; - Controling
- Spokeperson
☺ Decisional Role ; - Business role
- Distribution
- Negotiator

4. Basic Management Function
- Management Skills ; ☺ Conceptual skill
☺ Human skill
☺ Technical skill

5. Leadership
- Leadership Quality ; ☺ Understanding what employee wants
☺ Charisma
☺ Confidence
- Leading Process ; ☺ Order
☺ Train
☺ Motivare
☺ Dicipline
☺ Reward

6. Strategic Planning
- Internal Forces ; ☺ Competitor
☺ Customer
☺ Supplier
☺ Distributor
- External Forces ; ☺ Technology forces
☺ Social-culture forces
☺ Political forces
☺ Demographic forces
☺ Global forces

7. Strategic Plannins
- Strategic Level ; ☺ Corporat Level Strategic
☺ Business Level Strategic
☺ Function Level Strategic

8. Problem Solving
- Decision Making ; ☺ Identify the problem
☺ Generate alternatives
☺ Evaluate alternatives
☺ Choose among alternatives
☺ Implement the choice
☺ Learn from feedback

9. Continuos Quality Improvement
- Continuos Quality ; ☺ Plan
Improvement Element ☺ Do
☺ Check
☺ Act

10. Communication
- Communication Skill ; ☺ Clear message
As Sender ☺ Use symbol that can be understand
☺ Put feedback mechanisme in the message
- Communication Skill ; ☺ Focus
As Receiver ☺ Be a good listener
☺ Empathy
☺ Understand liguistic style

11. Conclusion
- This assignment was to give information on how a manager in
managing their employees to employee and organizational to
achieve goal.
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