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Reducing costs and saving time
through health & wellness

by Toronto Training and HR

February 2014
CONTENTS
3-4
Introduction
5-6
Facets of wellness
7-9
Risk factors for every 100 employees
10-11
What does an unhealthy workplace look like?
12-13
…and what about a healthy workplace?
14-15
Managing back pain
16-17
Tackling stress
18-20
Dealing with alcohol and drugs
21-22
Mental health
23-24
Try a mental detox program
25-26
Moving and walking
27-28
Gamification
29-30
Sleep
31-34
HIV at work
35-38
Confronting obesity at work
39-40
Survey questions
41-43
How much does health & wellness cost?
44-46
Measures
47-48
Become calmer
49-50
Conclusion, summary and questions

Page 2
Introduction

Page 3
Introduction to Toronto Training
and HR
Toronto Training and HR is a specialist training and
human resources consultancy headed by Timothy Holden
10 years in banking
15 years in training and human resources
Freelance practitioner since 2006
The core services provided by Toronto Training and HR
are:
Training event design
Training event delivery
HR support with an emphasis on reducing
costs, saving time plus improving employee
engagement and morale
Services for job seekers
Page 4
Facets of wellness

Page 5
Facets of
wellness

•
•
•
•
•
•
•
•
•
•

Nutrition
Fitness
Sleep
Work-life balance
Preventative care
Relationships
Finances
Spirituality
Interventions
Responsibility
Page 6
Risk factors for every 100
employees

Page 7
Risk
factors for
every 100
employees
1 of 2

• 25 have cardiovascular
disease
• 8 are asthmatic
• 11 are diabetic
• 33 have high blood
pressure
• 15 have high cholesterol
• 34 are overweight
• 19 smoke
• 31 use alcohol excessively
• 20 don’t wear seatbelts
Page 8
Risk
factors for
every 100
employees
2 of 2

• 33 don’t exercise
• 44 suffer from stress

Page 9
What does an unhealthy
workplace look like?

Page 10
What does
an
unhealthy
workplace
look like?

•
•
•
•
•
•

Poor management
A bullying culture
Poor customer service
High levels of absence
Reduced productivity
Unreasonably high work
demands

Page 11
…and what about a
healthy workplace?

Page 12
…and what
about a
healthy
workplace?

•
•
•
•

Go that extra kilometre
Give great customer service
Take fewer sick days
Provide commitment and
creativity

Page 13
Managing back pain

Page 14
Managing
back pain

• Assessing the risk of back
pain by involving
employees
• Keep in touch with
employees who are off sick
• Encourage employees to
stay active where at all
possible

Page 15
Tackling stress

Page 16
Tackling
stress

• ‘Open door’ day
• Training
• Greater involvement in
future changes
• More effective job design
• Consistent policy for
dealing with bullying

Page 17
Dealing with alcohol or
drugs

Page 18
Dealing
with
alcohol or
drugs 1 of 2

• Keep accurate but
confidential records of poor
performance
• Interview the employee in
private
• Concentrate on the
instances of poor
performance
• Ask the employee to provide
reasons for poor
performance without
mentioning alcohol or drugs
Page 19
Dealing
with
alcohol or
drugs 2 of 2

• If appropriate discuss the
organization’s alcohol or
drugs policy and the help
available inside or outside
the organization
• Agree future action
• Arrange regular meetings
to monitor progress and
discuss any further
problems

Page 20
Mental health

Page 21
Mental
health

• Keep an open mind
• Learn the facts about
mental disorders
• Be flexible
• Seek expert advice and
guidance
• Listen and give the
employee time to talk

Page 22
Try a mental detox
program

Page 23
Try a
mental
detox
program

• Add exercise to the routine
• Plot out the day in advance
• Do your top three to-dos
first
• Finish what you start
• Seek small, continuous
improvement
• Recharge your mental
battery

Page 24
Moving and working

Page 25
Moving
and
working

• Staircases
• Treadmill workstations
• Walking meetings

Page 26
Gamification

Page 27
Gamification

• Expected elements
• Personal motivations
• Social relationships

• Best practices for
designing effective health
games
• Things to remember

Page 28
Sleep

Page 29
Sleep

• Benefits of deep sleep
• Physical outcomes of sleep
loss
• Stage two sleep
• Mental outcomes of sleep
loss
• REM
• Emotional outcomes of
sleep loss
• Facilities, services and
education
• Sleep deprivation
HIV at work

Page 31
HIV at
•
work 1 of 3

People living with HIV who
took part in the research
were generally satisfied with
their working lives and were
able to play an important
part in the workforce
• More than half of
respondents living with HIV
reported that HIV had no
impact on their work at the
moment-most respondents
had not made any changes
in their working lives
because of their HIV status
HIV at
•
work 2 of 3

When working practices were
reported to be affected by a
person's HIV status, initial
diagnosis, starting or
changing medication were the
most common 'flashpoints'
• Over a third of HIV positive
survey respondents had not
taken any days off to attend
their HIV clinic in the last
twelve months
Page 33
HIV at
•
work 3 of 3

Requested adjustments to
work-life activity usually were
straightforward, involving
flexibility around working
hours to attend clinics or a
change in hours worked
• Over 60% of HIV positive
respondents had disclosed
their HIV status to someone
at work-less than one in ten
reported a negative response
when they disclosed their HIV
positive status
Page 34
Confronting obesity

Page 35
Confronting
obesity
1 of 3

• Look at overall health and
long-term weight goals
• Focus on reduction of
cardio metabolic risk
• Come from an evidence
base that is
biological, behavioural and
psychological
• Teach people lifelong skills
• Emphasize engagement

Page 36
Confronting
obesity
2 of 3

• Offer healthy food at
worksite cafeterias
• Provide healthy foods and
water at workplace
meetings or celebrations
instead of sweets or other
unhealthy foods and drinks
• Offer consultations or
counselling with dieticians
to help employees identify
how they can make
improvements in their
eating habits
Confronting •
obesity
3 of 3
•

Produce free exercise and
yoga classes
Encourage employees to take
walks with their colleagues
• Create an environment that
encourages physical activity
• Avoid singling out or
penalizing those who are
overweight
• Incorporate a range of
support tools including online
health coaches and social
media
Survey questions

Page 39
Survey
questions

• Safety belt use
• Healthy foods during
workday
• Low-fat/healthy food
options available
• Exercise during workday
• Smoke-free environment
provided
• Healthy lifestyles
recognized publicly
• Leaders model good health
Page 40
How much does health &
wellness cost?

Page 41
How much
does
health &
wellness
cost? 1 of 2

• Health calendar, $1-$3 per
copy
• Newsletter (paper), $0.25$0.75 per issue
• Newsletter
(electronic), $0.10-$0.30
per issue
• Health risk appraisal
(paper), $9-$20
• Health risk appraisal
(online), $3-$5
• Self-care books, $5-$8 per
Page
copy 42
How much
does
health &
wellness
cost? 2 of 2

• Nurse advice line, $0.40-$1
• Health portal, $0.75-$1.25
• Biometric screening, $35$75
• Health coaching, $100$200
• Disease management,
$175-$250

Page 43
Measures

Page 44
Measures
1 of 2

• Days lost from absence
• % of working time lost per
employee from absence
• Days lost from
presenteeism
• % of working time lost per
employee from
presenteeism
• Average turnover cost per
employee

Page 45
Measures
2 of 2

• Number of claims due to
accidents and injuries per
year
• Average cost per claim
• High risk factors
• BMI
• Cholesterol
• Blood pressure
• Tobacco use
• Absenteeism
• Attrition
Page 46
Become CALMER

Page 47
Become
CALMER

•
•
•
•
•
•

Communication
Assessment
Lifestyle enhancement
Medical self-care
Education
Reporting

Page 48
Conclusion, summary and
questions

Page 49
Conclusion, summary and
questions
Conclusion
Summary
Videos
Questions

Page 50

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Health & wellness February 2014

  • 1. Reducing costs and saving time through health & wellness by Toronto Training and HR February 2014
  • 2. CONTENTS 3-4 Introduction 5-6 Facets of wellness 7-9 Risk factors for every 100 employees 10-11 What does an unhealthy workplace look like? 12-13 …and what about a healthy workplace? 14-15 Managing back pain 16-17 Tackling stress 18-20 Dealing with alcohol and drugs 21-22 Mental health 23-24 Try a mental detox program 25-26 Moving and walking 27-28 Gamification 29-30 Sleep 31-34 HIV at work 35-38 Confronting obesity at work 39-40 Survey questions 41-43 How much does health & wellness cost? 44-46 Measures 47-48 Become calmer 49-50 Conclusion, summary and questions Page 2
  • 4. Introduction to Toronto Training and HR Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking 15 years in training and human resources Freelance practitioner since 2006 The core services provided by Toronto Training and HR are: Training event design Training event delivery HR support with an emphasis on reducing costs, saving time plus improving employee engagement and morale Services for job seekers Page 4
  • 6. Facets of wellness • • • • • • • • • • Nutrition Fitness Sleep Work-life balance Preventative care Relationships Finances Spirituality Interventions Responsibility Page 6
  • 7. Risk factors for every 100 employees Page 7
  • 8. Risk factors for every 100 employees 1 of 2 • 25 have cardiovascular disease • 8 are asthmatic • 11 are diabetic • 33 have high blood pressure • 15 have high cholesterol • 34 are overweight • 19 smoke • 31 use alcohol excessively • 20 don’t wear seatbelts Page 8
  • 9. Risk factors for every 100 employees 2 of 2 • 33 don’t exercise • 44 suffer from stress Page 9
  • 10. What does an unhealthy workplace look like? Page 10
  • 11. What does an unhealthy workplace look like? • • • • • • Poor management A bullying culture Poor customer service High levels of absence Reduced productivity Unreasonably high work demands Page 11
  • 12. …and what about a healthy workplace? Page 12
  • 13. …and what about a healthy workplace? • • • • Go that extra kilometre Give great customer service Take fewer sick days Provide commitment and creativity Page 13
  • 15. Managing back pain • Assessing the risk of back pain by involving employees • Keep in touch with employees who are off sick • Encourage employees to stay active where at all possible Page 15
  • 17. Tackling stress • ‘Open door’ day • Training • Greater involvement in future changes • More effective job design • Consistent policy for dealing with bullying Page 17
  • 18. Dealing with alcohol or drugs Page 18
  • 19. Dealing with alcohol or drugs 1 of 2 • Keep accurate but confidential records of poor performance • Interview the employee in private • Concentrate on the instances of poor performance • Ask the employee to provide reasons for poor performance without mentioning alcohol or drugs Page 19
  • 20. Dealing with alcohol or drugs 2 of 2 • If appropriate discuss the organization’s alcohol or drugs policy and the help available inside or outside the organization • Agree future action • Arrange regular meetings to monitor progress and discuss any further problems Page 20
  • 22. Mental health • Keep an open mind • Learn the facts about mental disorders • Be flexible • Seek expert advice and guidance • Listen and give the employee time to talk Page 22
  • 23. Try a mental detox program Page 23
  • 24. Try a mental detox program • Add exercise to the routine • Plot out the day in advance • Do your top three to-dos first • Finish what you start • Seek small, continuous improvement • Recharge your mental battery Page 24
  • 26. Moving and working • Staircases • Treadmill workstations • Walking meetings Page 26
  • 28. Gamification • Expected elements • Personal motivations • Social relationships • Best practices for designing effective health games • Things to remember Page 28
  • 30. Sleep • Benefits of deep sleep • Physical outcomes of sleep loss • Stage two sleep • Mental outcomes of sleep loss • REM • Emotional outcomes of sleep loss • Facilities, services and education • Sleep deprivation
  • 32. HIV at • work 1 of 3 People living with HIV who took part in the research were generally satisfied with their working lives and were able to play an important part in the workforce • More than half of respondents living with HIV reported that HIV had no impact on their work at the moment-most respondents had not made any changes in their working lives because of their HIV status
  • 33. HIV at • work 2 of 3 When working practices were reported to be affected by a person's HIV status, initial diagnosis, starting or changing medication were the most common 'flashpoints' • Over a third of HIV positive survey respondents had not taken any days off to attend their HIV clinic in the last twelve months Page 33
  • 34. HIV at • work 3 of 3 Requested adjustments to work-life activity usually were straightforward, involving flexibility around working hours to attend clinics or a change in hours worked • Over 60% of HIV positive respondents had disclosed their HIV status to someone at work-less than one in ten reported a negative response when they disclosed their HIV positive status Page 34
  • 36. Confronting obesity 1 of 3 • Look at overall health and long-term weight goals • Focus on reduction of cardio metabolic risk • Come from an evidence base that is biological, behavioural and psychological • Teach people lifelong skills • Emphasize engagement Page 36
  • 37. Confronting obesity 2 of 3 • Offer healthy food at worksite cafeterias • Provide healthy foods and water at workplace meetings or celebrations instead of sweets or other unhealthy foods and drinks • Offer consultations or counselling with dieticians to help employees identify how they can make improvements in their eating habits
  • 38. Confronting • obesity 3 of 3 • Produce free exercise and yoga classes Encourage employees to take walks with their colleagues • Create an environment that encourages physical activity • Avoid singling out or penalizing those who are overweight • Incorporate a range of support tools including online health coaches and social media
  • 40. Survey questions • Safety belt use • Healthy foods during workday • Low-fat/healthy food options available • Exercise during workday • Smoke-free environment provided • Healthy lifestyles recognized publicly • Leaders model good health Page 40
  • 41. How much does health & wellness cost? Page 41
  • 42. How much does health & wellness cost? 1 of 2 • Health calendar, $1-$3 per copy • Newsletter (paper), $0.25$0.75 per issue • Newsletter (electronic), $0.10-$0.30 per issue • Health risk appraisal (paper), $9-$20 • Health risk appraisal (online), $3-$5 • Self-care books, $5-$8 per Page copy 42
  • 43. How much does health & wellness cost? 2 of 2 • Nurse advice line, $0.40-$1 • Health portal, $0.75-$1.25 • Biometric screening, $35$75 • Health coaching, $100$200 • Disease management, $175-$250 Page 43
  • 45. Measures 1 of 2 • Days lost from absence • % of working time lost per employee from absence • Days lost from presenteeism • % of working time lost per employee from presenteeism • Average turnover cost per employee Page 45
  • 46. Measures 2 of 2 • Number of claims due to accidents and injuries per year • Average cost per claim • High risk factors • BMI • Cholesterol • Blood pressure • Tobacco use • Absenteeism • Attrition Page 46